Netcup review
12 user reviews, 0 support responses, 0 testimonials, 12 products, 0 promotions, 4 social accounts, 17473 hosted, Alexa #83669, listed 2017 (#24580)
Daimlerstraße 25
Karlsruhe 76185 DE
Phone +49 721 7540 755 0
Fax +49 721 7540 755 9
mail@n...Website language(s): en-US de-DE
Most Recent Customer Reviews
-anonymous- (-hidden-)
Rechnung, Mahnung, Inkasso Androhung innerhalb von 14 Tagen!
Ich erhielt eine Rechnung über 0,42€ Mitte des Monats per E-Mail, diese war zurückdatiert auf den letzten Tag des Vormonats. Nach vierzehn Tagen, der Tag des in der Rechnung genannten Zahlungsziels, erhielt ich eine Zahlungserinnerung. Vier Tage später bereits per E-Mail eine Mahnung mit 2,50€ Mahngebühren, einer Drohung, bei weiterer Zahlungsunwilligkeit, meinen Account gegen die geringe Gebühr von 25€ zu löschen und meinen Fall an ein Inkassounternehmen weiter zu leiten. Das alles hat innerhalb von vierzehn Tagen stattgefunden.
Also: Finger weg von netcup!
Ich erhielt eine Rechnung über 0,42€ Mitte des Monats per E-Mail, diese war zurückdatiert auf den letzten Tag des Vormonats. Nach vierzehn Tagen, der Tag des in der Rechnung genannten Zahlungsziels, erhielt ich eine Zahlungserinnerung. Vier Tage später bereits per E-Mail eine Mahnung mit 2,50€ Mahngebühren, einer Drohung, bei weiterer Zahlungsunwilligkeit, meinen Account gegen die geringe Gebühr von 25€ zu löschen und meinen Fall an ein Inkassounternehmen weiter zu leiten. Das alles hat innerhalb von vierzehn Tagen stattgefunden.
Also: Finger weg von netcup!
-hidden- (-hidden-)
Finger Weg!
Das Angebot von netcup war so lückerativ, dass ich meinen alten Vertrag gekündigt habe und alle meine Web-Projekte zu netcup umgezogen habe... wusste damals nicht, dass die 5 € bzw. 10 € mehr im Jahr besser als mehr als 300€ Verluste bei netcup, wenn die Webseiten auf einmal alle gesperrt sind und erst in 3 Tagen wieder online gingen.
Ich hoffe, dass ich mit meiner Bewertung jemanden helfen kann sich eine Entscheidung zu treffen. Besser mehr euros im Jahr zahlen aber mit schnelle und kompetente Support als günstiges Webhost aber fast ohne Service und Support.
Das Angebot von netcup war so lückerativ, dass ich meinen alten Vertrag gekündigt habe und alle meine Web-Projekte zu netcup umgezogen habe... wusste damals nicht, dass die 5 € bzw. 10 € mehr im Jahr besser als mehr als 300€ Verluste bei netcup, wenn die Webseiten auf einmal alle gesperrt sind und erst in 3 Tagen wieder online gingen.
Ich hoffe, dass ich mit meiner Bewertung jemanden helfen kann sich eine Entscheidung zu treffen. Besser mehr euros im Jahr zahlen aber mit schnelle und kompetente Support als günstiges Webhost aber fast ohne Service und Support.
-anonymous- (-hidden-)
TLDR; Pick someone else as your hosting provider and heed all the other negative reviews about this organisation. Learn from my own mistake and thoroughly do your homework. If what they offer sounds too good to be true, you can bet that it is. Avoid doing business with netcup under any circumstances, no exceptions.
netcup came to me recommended as a company with excellent hosting and service. They have massively fallen short of that promise and have been an absolute nightmare to deal with. If you plan to chose them for your hosting needs, be prepared to spend an inordinate amount of time fighting about spurious charges, quibbling over semantics and waiting for delayed responses from their support team. That said, expect correspondence from them when you owe them money: your head will absolutely spin with the speed with which their email hits your inbox!
Hosting-wise the performance of their servers is reasonable but not the best that I've seen. For the most part, I've found it [read more...]
netcup came to me recommended as a company with excellent hosting and service. They have massively fallen short of that promise and have been an absolute nightmare to deal with. If you plan to chose them for your hosting needs, be prepared to spend an inordinate amount of time fighting about spurious charges, quibbling over semantics and waiting for delayed responses from their support team. That said, expect correspondence from them when you owe them money: your head will absolutely spin with the speed with which their email hits your inbox!
Hosting-wise the performance of their servers is reasonable but not the best that I've seen. For the most part, I've found it [read more...]
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Website research for Netcup on November 14, 2020 by WebHostingTop
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PlansNetcup Website Products
Shared - Linux | Keep mouse over features! | Price | Disk space | Transfer | Updated | Free domain / Allowed |
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Webhosting 1000 | featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer Control Panel : Plesk Category : Wordpress Support Options : Email, Help Desk, Phone / Toll-Free Hosted domains : Unlimited Free domains : 1 Dedicated IPs : 0 SSH access available 10 + 10 GB storage space included SSL Certificate Mail space 10 GB Mailboxes 100 Own chroot environment with SSH access Free SSL Certificate for all domains and subdomains via Let's Encrypt Online shops, blogs, [...] Plan URL : https://www.netcup.eu/hosting/ | €1.94/mo. VAT 19% inc | 50 GB SSD | unmetered | 1 / unlimited | |
Webhosting 2000 | featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer Control Panel : Plesk Category : Wordpress Support Options : Email, Help Desk, Phone / Toll-Free Hosted domains : Unlimited Free domains : 1 Dedicated IPs : 0 SSH access available 1 domain SSL Certificate Wordpress toolkit Own chroot environment with SSH access Free SSL Certificate for all domains and subdomains via Let's Encrypt Online shops, blogs, forums and many more as installable application [...] Plan URL : https://www.netcup.eu/hosting/ | €3.89/mo. VAT 19% inc | 150 GB SSD | unmetered | 1 / unlimited | |
Webhosting 4000 | featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer Control Panel : Plesk Category : Wordpress Support Options : Email, Help Desk, Phone / Toll-Free Hosted domains : Unlimited Free domains : 2 Dedicated IPs : 0 SSH access available 2 domains SSL Certificate Wordpress toolkit Own chroot environment with SSH access Free SSL Certificate for all domains and subdomains via Let's Encrypt Online shops, blogs, forums and many more as installable application [...] Plan URL : https://www.netcup.eu/hosting/ | €7.79/mo. VAT 19% inc | 500 GB SSD | unmetered | 2 / unlimited | |
Webhosting 8000 | featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer Control Panel : Plesk Category : Wordpress Support Options : Email, Help Desk, Phone / Toll-Free Hosted domains : Unlimited Free domains : 3 Dedicated IPs : 0 SSH access available 3 domains SSL Certificate Wordpress toolkit Own chroot environment with SSH access Free SSL Certificate for all domains and subdomains via Let's Encrypt Online shops, blogs, forums and many more as installable application [...] Plan URL : https://www.netcup.eu/hosting/ | €12.66/mo. VAT 19% inc | 1000 GB SSD | unmetered | 3 / unlimited | |
Dedicated - Linux | Keep mouse over features! | Price | Disk space | Transfer | Updated | RAM / Dedicated IPs |
man. R640 1K | featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer Category : Fully Managed Support Options : Email, Help Desk, Phone / Toll-Free RAM : 512000 MB CPU : Intel® Xeon® Silver 4116 Hosted domains : Unlimited Free domains : 0 Dedicated IPs : 1 Our management service keeps your server supplied with the latest security patches, while ensuring that system software and server services are working properly. A RAID hard disk system is deployed in all our managed servers. The system offers a [...] Plan URL : https://www.netcup.eu/professional/managed-server/managed-server.php | €440.80/mo. VAT 19% inc | 3750 GB SSD | unmetered | 500 GB / 1 | |
man. R640 2K | featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer Category : Fully Managed Support Options : Email, Help Desk, Phone / Toll-Free RAM : 1000000 MB CPU : 2x Intel® Xeon® Gold 6140 / 6230 Hosted domains : Unlimited Free domains : 0 Dedicated IPs : 1 Plan URL : https://www.netcup.eu/professional/managed-server/managed-server.php | €696.00/mo. VAT 19% inc | 7500 GB SSD | unmetered | 1000 GB / 1 | |
man. R740 2K | featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer Category : Fully Managed Support Options : Email, Help Desk, Phone / Toll-Free RAM : 1000000 MB CPU : 2x Intel® Xeon® Gold 6140 / 6230 Hosted domains : Unlimited Free domains : 0 Dedicated IPs : 1 Plan URL : https://www.netcup.eu/professional/managed-server/managed-server.php | €812.00/mo. VAT 19% inc | 2400 GB SAS | unmetered | 1000 GB / 1 | |
Colocation | Keep mouse over features! | Price | Transfer | Updated | Dedicated IPs | |
Basic services - Nuremberg/Frankfurt | featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer Support Options : Email, Help Desk, Phone / Toll-Free Dedicated IPs : 0 Worldwide availability More than 90 data centers Redundant network Individual solutions 24/7 service Anexia offers the perfect place for your infrastructure - in Germany, Europe and even worldwide. That means, with Anexia you only have one [...] Plan URL : https://www.netcup.eu/professional/colocation/ | on request | unmetered | |||
Cloud - Linux | Keep mouse over features! | Price | Disk space | Transfer | Updated | RAM / Dedicated IPs |
Cloud R640 1K | featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer Category : Fully Managed Support Options : Email, Help Desk, Phone / Toll-Free RAM : 512000 MB CPU : 2x Intel Xeon Silver 4116 Hosted domains : Unlimited Free domains : 0 Dedicated IPs : 1 Rent one or more dedicated servers including management from netcup. The netcup SCP package developed in-house by netcup can be used to combine the servers into a cluster. The cluster's resources can then be shared out over any number of virtual [...] Plan URL : https://www.netcup.eu/professional/managed-server/managed-cloud-cluster.php | €440.80/mo. VAT 19% inc | 3750 GB SSD | unmetered | 500 GB / 1 | |
Cloud R640 2K | featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer Category : Fully Managed Support Options : Email, Help Desk, Phone / Toll-Free RAM : 1000000 MB CPU : 2x Intel® Xeon® Silver 4116 Hosted domains : Unlimited Free domains : 0 Dedicated IPs : 1 Plan URL : https://www.netcup.eu/professional/managed-server/managed-cloud-cluster.php | €696.00/mo. VAT 19% inc | 7500 GB SSD | unmetered | 1000 GB / 1 | |
Cloud R740 2K | featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer Category : Fully Managed Support Options : Email, Help Desk, Phone / Toll-Free RAM : 1000000 MB CPU : 2x Intel® Xeon® Gold 6140 Hosted domains : Unlimited Free domains : 0 Dedicated IPs : 1 Plan URL : https://www.netcup.eu/professional/managed-server/managed-cloud-cluster.php | €812.00/mo. VAT 19% inc | 2400 GB SAS | unmetered | 1000 GB / 1 | |
Domains | Keep mouse over features! | Price | Updated | |||
.com | featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer Support Options : Email, Help Desk, Phone / Toll-Free .biz 22.34 Euro per year .mobi 25.73 Euro per year .org 17.55 Euro per year .net 17.55 Euro per year .info 20.85 Euro per year Plan URL : https://www.netcup.eu/bestellen/domainangebote.php | €13.65/yr. VAT 19% inc |
Contact information is managed by netcup.de representatives mail@n..., webmaster@n..., support@n..., info@n... [login]
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Web stats
Targeting: | Germany, United Kingdom, United States |
Details for https://www.netcup.de/ | |
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Website DNS: | acns04.xaas.systems => 213.227.191.1 ( Vienna ) / ANEXIA Internetdienstleistungs GmbH - anexia.at acns01.xaas.systems => 217.146.18.1 ( Klagenfurt am Woerthersee ) / ANEXIA Internetdienstleistungs GmbH - anexia.at acns05.xaas.systems => 185.81.208.1 ( Klagenfurt am Woerthersee ) / ANEXIA Internetdienstleistungs GmbH - anexia.at acns03.xaas.systems => 213.227.160.1 ( Vienna ) / ANEXIA Internetdienstleistungs GmbH - anexia.at acns02.xaas.systems => 188.172.248.1 ( Klagenfurt am Woerthersee ) / ANEXIA Internetdienstleistungs GmbH - anexia.at MX::backupmx-fra1.netcup.net => 188.68.63.41 ( Karlsruhe ) / netcup GmbH MX::smtp.netcup.net => 46.38.225.170 ( Karlsruhe ) / netcup GmbH |
Website IP: | 46.38.224.30 |
IP Location Country/State/City: | Germany / Baden-wurttemberg / Karlsruhe - see top providers in Deutschland, Baden-württemberg |
ISP Name / ISP URL: | netcup GmbH / netcup.de |
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Netcup Social Networks
https://twitter.com/netcup
Webhosting, Domains, vServer, managed Server, Colocation, dedizierte Server
Account started from June, 2009, having already 1198 tweets with 3453 followers and 22 friends. Last activity on February 5, 2021.
Webhosting, Domains, vServer, managed Server, Colocation, dedizierte Server
Account started from June, 2009, having already 1198 tweets with 3453 followers and 22 friends. Last activity on February 5, 2021.

No statuses until now in EN!
https://www.facebook.com/netcup/
netcup account is having 1817 likes, talking about them 31 peoples. Last activity on Sep 27, 2019.
netcup account is having 1817 likes, talking about them 31 peoples. Last activity on Sep 27, 2019.

Language de
Netcup Blog Using Wordpress version 5.6. First post from October, 2017, with total 93 articles, Language de-DE. Latest post on Jan 13, 2021
Domains trend
ReviewsNetcup Customer Ratings
The quick stats of Netcup profile shows a note average of 2.6 out of 10, counting 12 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login
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(2 = 16.67%) | |
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(10 = 83.33%) |
-anonymous- (-no email-)
Price are low and the support is very good. Answer usually in a few hours.
And the speed are very good.
And the speed are very good.
-anonymous- (-no email-)
Terrible company, do not use. Once you decide to part they do not allow to terminate contract and ask for more money. Keep away by all means.
-anonymous- (-no email-)
Worst company,
First the verification is not really "verification", anybody who knows your name and phone number can open an account under your name and issue contract in your place.
Second, customer service is so bad.
Be careful, they will try to suck money from you.
First the verification is not really "verification", anybody who knows your name and phone number can open an account under your name and issue contract in your place.
Second, customer service is so bad.
Be careful, they will try to suck money from you.
-anonymous- (mailforspam2@y...)
First i used this service as comparation with Contabo. The same machine with the SAME specifications run MUCH slower.
Second, if you don't are carefull will be charged by the fee for an indefinite period of time even if you don't wanna proceed anymore to use this service, so you stop paying.
You will need to "giving one month's notice to the end of a month" (quote of the tos) , the result? if you want to try the service for one month you will need to pay two month minimum. Stay away.
Second, if you don't are carefull will be charged by the fee for an indefinite period of time even if you don't wanna proceed anymore to use this service, so you stop paying.
You will need to "giving one month's notice to the end of a month" (quote of the tos) , the result? if you want to try the service for one month you will need to pay two month minimum. Stay away.
-anonymous- (-hidden-) / zhengka.net
I think choosing them is like accepting an immigration review. They care more about your address change than the prosecutor, even if you have never moved.
-anonymous- (slatjovic@p...)
Unfortunately we have to issue a warning about Netcup.de.
Technically, the services are certainly very good... the behavior of the management, especially Mr. Preuß as owner but very questionable.Fact is that you can not deal with criticism in the company management there. Criticism is in their eyes a punishable insult and if one comment this then rightfully still, the achievements are terminated to one. It is not only arrogant and arrogant, but also racist in its own way.
On request, we can also document all this, links are unfortunately not allowed here in the ratings!
Wir müssen leider eine Warnung vor Netcup.de rausgeben.
Technisch sind die Leistungen sicherlich sehr gut.. das Verhalten der Geschäftsführung, insbesondere Herrn Preuß als Inhaber aber sehr fraglich.Fakt ist dass man dort in der Unternehmensleitung nicht mit Kritik umgehen kann. Kritik ist in deren Augen eine strafbare Beleidigung und wenn man dies dann zu Recht noch kommentiert, werden einem die [read more...]
Technically, the services are certainly very good... the behavior of the management, especially Mr. Preuß as owner but very questionable.Fact is that you can not deal with criticism in the company management there. Criticism is in their eyes a punishable insult and if one comment this then rightfully still, the achievements are terminated to one. It is not only arrogant and arrogant, but also racist in its own way.
On request, we can also document all this, links are unfortunately not allowed here in the ratings!
Wir müssen leider eine Warnung vor Netcup.de rausgeben.
Technisch sind die Leistungen sicherlich sehr gut.. das Verhalten der Geschäftsführung, insbesondere Herrn Preuß als Inhaber aber sehr fraglich.Fakt ist dass man dort in der Unternehmensleitung nicht mit Kritik umgehen kann. Kritik ist in deren Augen eine strafbare Beleidigung und wenn man dies dann zu Recht noch kommentiert, werden einem die [read more...]
-anonymous- (calmboxer@h...) / buy3get1free.eu
One of the worst hosting companies I ever had in my life, many promised functions are not working properly, and not really supported, and when you ask the support team for help you just get cold reply, without any readiness for help.
-anonymous- (seiya@m...) / renefuerst.eu
My Servers running 24/7 since over 2 years now. Support is very fast and good. The price also very low and my customers are happy with netcup. But i think it's only for Europe Customers.
-anonymous- (gerald.b@r...)
This hosting company is not equipped to provide international support. Unless you speak German, avoid at all price.
Alternate top web hosting companies in Germany
- Profile completion status:1&1 IONOS Germany
Things done
✓ Company descriptions is fine
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Note: Add a promotion or coupon100%Alexa Rating4,145 ▼User Rating Total Reviews: 4
Average Rating: 1 / 10
Good Reviews: 0
Bad Reviews: 4
Official Responses: 0 - Profile completion status:Hetzner
Things done
✓ Company descriptions is fine
✓ Company address location is complete
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✓ Company Twitter and Facebook accounts are added
✓ "About page" URL or "Contact page" URLs are added
✓ Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
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Note: Add a promotion or coupon100%Alexa Rating5,811 ▼User Rating Total Reviews: 24
Average Rating: 4 / 10
Good Reviews: 9
Bad Reviews: 15
Official Responses: 0 - Profile completion status:Strato
Things done
✓ Company descriptions is fine
✓ Company address location is complete
✓ Company phone/fax is added
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✓ "About page" URL or "Contact page" URLs are added
✓ Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
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Note: Add a promotion or coupon100%Alexa Rating11,320 ▲User Rating Total Reviews: 10
Average Rating: 1 / 10
Good Reviews: 0
Bad Reviews: 10
Official Responses: 0 - Profile completion status:Contabo
Things done
✓ Company descriptions is fine
✓ Company address location is complete
✓ Company phone/fax is added
✓ Company Twitter and Facebook accounts are added
✓ "About page" URL or "Contact page" URLs are added
✓ Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
✓ Products (plans) are added
Note: Add a promotion or coupon100%Alexa Rating19,626 ▼User Rating Total Reviews: 26
Average Rating: 3 / 10
Good Reviews: 6
Bad Reviews: 20
Official Responses: 0
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These Netcup customer review(s) and ranks are the subjective opinion of our visitors and not of whtop.com staff.
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Trademarks, logos & names are properties of their respective owners and protected by law.