✔ Netcup review
18 user reviews; 0 support responses; 0 testimonials; 12 products, 0 promotions, 4 social accounts; 17,473 hosted domains, Alexa #92242; 📆 listed 2017 (#24580)
Daimlerstraße 25
Karlsruhe 76185 DE
☎ Phone +49 721 7540 755 0
📠 Fax +49 721 7540 755 9
📧 mail@n...Website language(s): en-US de-DE
👪 Most Recent Customer Reviews
📅
-anonymous- (lecko@m...)
😠 Die waren mal gut: mittlerweile aber zu teuer für den popeligen Webspace und die paar Mailadressen. Und in letzter Zeit immer wieder Wartungs- oder Fehlermeldungen, die UI im Kundencenter unübersichtlich mit 90er-Retrocharme. Nicht mehr zeigtgemäß das Angebot, ich bin jetzt bei AWS mit meiner .de-Domain, deutlich günstiger und wesentlich angenehmer in der BEdienung. Ciao netcup.
📅
-anonymous- (-hidden-) / leistungen abgerechnet ohne leistungen
😠 Es wurden Leistungen abgerechnet ohne diese auch geleistet zu haben. Das Geld dafür wurde bisher nicht oollständig ordnungsgemäße zurück gezahlt. Also was soll man noch sagen ?
📅
-anonymous- (-hidden-)
😠 Vserver wurde innerhalb der Widerrufsfrist gekündigt. Netcup erkennt das nicht an und verlangt volle Zahlung für 6 Monate (weil ich zur Vereinfachung der Kommunikation meine berufliche Maildreasse engegeben habe) und damit ein "gewerblicher Kunde" bin. Adressse und Bankdaten sind natürlich privat. Die geplante Nutzung war es auch.
Lustig dass es dazu schon ein BGH Urteil gibt das ganz klar sagt dass im Zweifel immer von einer Privatperson auszugehen ist.....wie deutlich weisst eine Privatadresse auf eine Privatperso hin?
Unterirdische unprofessionelle Komminikation dazu- Muss wohl über den Anwalt geklärt werden. Unverständlich und unnötig. Finger weg.
Lustig dass es dazu schon ein BGH Urteil gibt das ganz klar sagt dass im Zweifel immer von einer Privatperson auszugehen ist.....wie deutlich weisst eine Privatadresse auf eine Privatperso hin?
Unterirdische unprofessionelle Komminikation dazu- Muss wohl über den Anwalt geklärt werden. Unverständlich und unnötig. Finger weg.
MORE REVIEWS
📄 Editorial Review
🔧 Services: Web HostingDomain Registration⇔ Redirected domains: netcup.eu netcup.net netcup.com
Founded by Felix Preuss, Netcup was initially an independent company before merging into netcup GmbH in 2008. They are a green company powered by renewable energies. In 2016, they have become part of Anexia Group and they are also part of RIPE, DENIC or eco eV. They claim to use branded hardware and promise to solve network fails at any time in case they occur. Netcup website is available both in English and German.
The company specializes in the following products:
- Shared Hosting;
- Cloud Hosting;
- Dedicated Servers;
- Colocation;
- Domain Registration;
Shared hosting plans are configured on SSD drives. It includes a great collection of features and tools (WordPress toolkit), although some features which other providers include in unlimited amounts, are limited here (i.e. mailboxes, domains, databases). Advanced-level plans are Ruby and NodeJS ready and all plans include free SSL via Let’s Encrypt as well as the possibility to install apps (online shops, blogs, forums).
Cloud servers are expendable as they can be scaled through a request any time. All cloud servers come on AMD EPYC 7702 processors and 2 x 10 Gbps uplink. These are configured on SSD RAID 1.
Dedicated servers run on Intel Xeon processors and 1 Gbit/s uplink. Powered by Dell, these servers are configured in PERC H730p 2 GB Cache / PERC H730P+ 2 GB Cache RAID.
💰 Price & Cost
Prices at Netcup are mainly regular ones, although the dedicated servers are slightly expensive when compared to the prices displayed by other hosting providers.
Netcup is a realiable company as they guarantee to offer a refund within 30 days from the purchase of a product in case customers are not satisfied with their services.
⌛ Reliability
The company provides 99.6% uptime guarantee for their services. They ensure network availability with their platform powered by redundant power supplies with multiple network connectivity guaranteed.
🏢 Data Center
The company is located in Karlsruhe, Germany.
✍️ Customer Support
Customers can contact assistance here by using the telephone number, e-mail or ticket support. They are also active on social media platforms like Facebook, LinkedIn and Twitter.
As additional resources, customers also have the possibility to access Netcup wiki for guidelines and answers to various issues. More than that, there is also the customer forum where customers can share their experience, as well as ask others how they can solve particular problems.
🔨 Control Panel
The control panel that you get depends on the hosting solution you are looking for. For shared hosting plans and dedicated servers, customers will use Plesk for server management whereas for cloud servers, they will use Server Control Panel (SCP).
🎯 Conclusion
A German-based hosting provider, Netcup offers well-equipped hosting solutions for the international public.Their plans come at good prices, although some of their plans can be rather expensive. However, they offer a 30-day money-back policy, so customers can ask for a refund and get their money back.
They offer comprehensive support options, although there is no live chat available. Overall, Netcup is a professional European hosting provider with multiple solutions for various online projects.
🌏 Server locations:
📢 Special pages
Website research for Netcup on November 14, 2020 by WebHostingTop
🎁 Netcup Promotions
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Plans📤 Netcup Website Products
| 🔧 Shared - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🆓 Free domain / 🔌 Allowed |
|---|---|---|---|---|---|---|
| Webhosting 1000 | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔨 Control Panel : Plesk 🔧 Category : Wordpress ✍️ Support Options : Email, Help Desk, Phone / Toll-Free 🔌 Hosted domains : Unlimited 🆓 Free domains : 1 📌 Dedicated IPs : 0  SSH access available10 + 10 GB storage space included SSL Certificate Mail space 10 GB Mailboxes 100 Own chroot environment with SSH access Free SSL Certificate for all domains and subdomains via Let's Encrypt Online shops, [...] 🔗 Plan URL : https://www.netcup.eu/hosting/ | €1.94/mo. VAT 19% inc | 50 GB SSD | unmetered | 1 / unlimited | |
| Webhosting 2000 | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔨 Control Panel : Plesk 🔧 Category : Wordpress ✍️ Support Options : Email, Help Desk, Phone / Toll-Free 🔌 Hosted domains : Unlimited 🆓 Free domains : 1 📌 Dedicated IPs : 0 SSH access available1 domain SSL Certificate Wordpress toolkit Own chroot environment with SSH access Free SSL Certificate for all domains and subdomains via Let's Encrypt Online shops, blogs, forums and many more as installable application [...] 🔗 Plan URL : https://www.netcup.eu/hosting/ | €3.89/mo. VAT 19% inc | 150 GB SSD | unmetered | 1 / unlimited | |
| Webhosting 4000 | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔨 Control Panel : Plesk 🔧 Category : Wordpress ✍️ Support Options : Email, Help Desk, Phone / Toll-Free 🔌 Hosted domains : Unlimited 🆓 Free domains : 2 📌 Dedicated IPs : 0 SSH access available2 domains SSL Certificate Wordpress toolkit Own chroot environment with SSH access Free SSL Certificate for all domains and subdomains via Let's Encrypt Online shops, blogs, forums and many more as installable application [...] 🔗 Plan URL : https://www.netcup.eu/hosting/ | €7.79/mo. VAT 19% inc | 500 GB SSD | unmetered | 2 / unlimited | |
| Webhosting 8000 | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔨 Control Panel : Plesk 🔧 Category : Wordpress ✍️ Support Options : Email, Help Desk, Phone / Toll-Free 🔌 Hosted domains : Unlimited 🆓 Free domains : 3 📌 Dedicated IPs : 0 SSH access available3 domains SSL Certificate Wordpress toolkit Own chroot environment with SSH access Free SSL Certificate for all domains and subdomains via Let's Encrypt Online shops, blogs, forums and many more as installable application [...] 🔗 Plan URL : https://www.netcup.eu/hosting/ | €12.66/mo. VAT 19% inc | 1000 GB SSD | unmetered | 3 / unlimited | |
| 🔧 Dedicated - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🔋 RAM / 📌 Dedicated IPs |
| man. R640 1K | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔧 Category : Fully Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free 🔋 RAM : 512000 MB 💪 CPU : Intel® Xeon® Silver 4116 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1  Our management service keeps your server supplied with the latest security patches, while ensuring that system software and server services are working properly. A RAID hard disk system is deployed in all our managed servers. The system offers a [...]🔗 Plan URL : https://www.netcup.eu/professional/managed-server/managed-server.php | €440.80/mo. VAT 19% inc | 3750 GB SSD | unmetered | 500 GB / 1 | |
| man. R640 2K | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔧 Category : Fully Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free 🔋 RAM : 1000000 MB 💪 CPU : 2x Intel® Xeon® Gold 6140 / 6230 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1 🔗 Plan URL : https://www.netcup.eu/professional/managed-server/managed-server.php | €696.00/mo. VAT 19% inc | 7500 GB SSD | unmetered | 1000 GB / 1 | |
| man. R740 2K | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔧 Category : Fully Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free 🔋 RAM : 1000000 MB 💪 CPU : 2x Intel® Xeon® Gold 6140 / 6230 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1 🔗 Plan URL : https://www.netcup.eu/professional/managed-server/managed-server.php | €812.00/mo. VAT 19% inc | 2400 GB SAS | unmetered | 1000 GB / 1 | |
| 🔧 Colocation | Keep mouse over features! | 💰Price | 📶 Transfer | 📆 Updated | 📌 Dedicated IPs | |
| Basic services - Nuremberg/Frankfurt | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer ✍️ Support Options : Email, Help Desk, Phone / Toll-Free 📌 Dedicated IPs : 0  Worldwide availabilityMore than 90 data centers Redundant network Individual solutions 24/7 service Anexia offers the perfect place for your infrastructure - in Germany, Europe and even worldwide. That means, with Anexia you only have one [...] 🔗 Plan URL : https://www.netcup.eu/professional/colocation/ | on request | unmetered | 0 | ||
| 🔧 Cloud - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🔋 RAM / 📌 Dedicated IPs |
| Cloud R640 1K | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔧 Category : Fully Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free 🔋 RAM : 512000 MB 💪 CPU : 2x Intel Xeon Silver 4116 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1  Rent one or more dedicated servers including management from netcup. The netcup SCP package developed in-house by netcup can be used to combine the servers into a cluster. The cluster's resources can then be shared out over any number of virtual [...]🔗 Plan URL : https://www.netcup.eu/professional/managed-server/managed-cloud-cluster.php | €440.80/mo. VAT 19% inc | 3750 GB SSD | unmetered | 500 GB / 1 | |
| Cloud R640 2K | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔧 Category : Fully Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free 🔋 RAM : 1000000 MB 💪 CPU : 2x Intel® Xeon® Silver 4116 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1 🔗 Plan URL : https://www.netcup.eu/professional/managed-server/managed-cloud-cluster.php | €696.00/mo. VAT 19% inc | 7500 GB SSD | unmetered | 1000 GB / 1 | |
| Cloud R740 2K | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer 🔧 Category : Fully Managed ✍️ Support Options : Email, Help Desk, Phone / Toll-Free 🔋 RAM : 1000000 MB 💪 CPU : 2x Intel® Xeon® Gold 6140 🔌 Hosted domains : Unlimited 🆓 Free domains : 0 📌 Dedicated IPs : 1 🔗 Plan URL : https://www.netcup.eu/professional/managed-server/managed-cloud-cluster.php | €812.00/mo. VAT 19% inc | 2400 GB SAS | unmetered | 1000 GB / 1 | |
| 🔧 Domains | Keep mouse over features! | 💰Price | 📆 Updated | |||
| .com | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer ✍️ Support Options : Email, Help Desk, Phone / Toll-Free  .biz 22.34 Euro per year.mobi 25.73 Euro per year .org 17.55 Euro per year .net 17.55 Euro per year .info 20.85 Euro per year 🔗 Plan URL : https://www.netcup.eu/bestellen/domainangebote.php | €13.65/yr. VAT 19% inc |
Contact information is managed by netcup.de representatives mail@n..., webmaster@n..., support@n..., info@n... [login]
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📊 Web stats
| ⚑ Targeting: | Germany, United Kingdom, United States |
| 📂 Details for https://www.netcup.de/ | |
|---|---|
| 📥 Website DNS: | MX::smtp.netcup.net => 46.38.225.170 ( Nuremberg ) / netcup GmbH MX::backupmx-fra1.netcup.net => 188.68.63.41 ( Karlsruhe ) / netcup GmbH acns01.xaas.systems => 217.146.18.1 ( Dallas ) / ANEXIA Internetdienstleistungs GmbH - anexia.at acns05.xaas.systems => 185.81.208.1 ( Dallas ) / ANEXIA Internetdienstleistungs GmbH - anexia.at acns04.xaas.systems => 213.227.191.1 ( Dallas ) / ANEXIA Internetdienstleistungs GmbH - anexia.at acns03.xaas.systems => 213.227.160.1 ( Vienna ) / ANEXIA Internetdienstleistungs GmbH - anexia.at acns02.xaas.systems => 188.172.248.1 ( Dallas ) / ANEXIA Internetdienstleistungs GmbH - anexia.at |
| 📌 Website IP: | 46.38.224.30 |
| 📍 IP localization: | Germany, Bayern, Nuremberg - see top providers in Deutschland, Bayern |
| 🔗 ISP Name, URL: | netcup GmbH, netcup.de |
✅ Customer testimonials
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📋 Netcup News / Press release
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📣 Netcup Social Networks
https://twitter.com/netcup
▪️ hochwertige Dienstleistungen rund um die Bereitstellung und Betreuung von Webhosting-Accounts, Domains und Server
Account started from June, 2009, having already 2324 tweets with 4481 followers and 22 friends. Last activity on .
▪️ hochwertige Dienstleistungen rund um die Bereitstellung und Betreuung von Webhosting-Accounts, Domains und Server
Account started from June, 2009, having already 2324 tweets with 4481 followers and 22 friends. Last activity on .
No statuses until now in EN!
https://www.facebook.com/netcup/
netcup account is having many likes, talking about them several people. Last activity on .
netcup account is having many likes, talking about them several people. Last activity on .
Language de
Netcup Blog Using Wordpress version 6.2.2. First post from October, 2017, with total 162 articles, Language de-DE. Latest post on
📈 Domains trend
Reviews👪 Netcup Customer Ratings
The quick stats of Netcup profile shows a note average of 2.2 out of 10, counting 18 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login
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| (2 = 11.11%) | |
|---|---|
| (1 = 5.56%) | |
| (15 = 83.33%) |
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📅
-anonymous- (arethis74@g...)
😠 προσοχή!
Warning!
They have been doing multiple tricks in trading and in service quality.
1) When I was about to order a vps from this team, the price given in that page was just for one month. Also it was saying that you would gain 23% when you sign up for 12months. Despite that discount, I ordered monthly.
2) Even though the vps I ordered had 16GB ram, I realized that the shown memory is not real. When you test the hardware to force up the system, you can't get even half the memory. Also traffic bandwidth was a real disappointment. They do not grant the 20% traffic they premised. I am sorry to use this word but they have been cheating their clients.
3) Anyways, When my service was about to due, I asked them to cancel but they did not. After a couple of weeks they submitted a new invoice for new subscription term which I had not asked for.
4) I rejected the payment. They said, they will forward the invoice in to a German finance company to force me for a non-received s
Warning!
They have been doing multiple tricks in trading and in service quality.
1) When I was about to order a vps from this team, the price given in that page was just for one month. Also it was saying that you would gain 23% when you sign up for 12months. Despite that discount, I ordered monthly.
2) Even though the vps I ordered had 16GB ram, I realized that the shown memory is not real. When you test the hardware to force up the system, you can't get even half the memory. Also traffic bandwidth was a real disappointment. They do not grant the 20% traffic they premised. I am sorry to use this word but they have been cheating their clients.
3) Anyways, When my service was about to due, I asked them to cancel but they did not. After a couple of weeks they submitted a new invoice for new subscription term which I had not asked for.
4) I rejected the payment. They said, they will forward the invoice in to a German finance company to force me for a non-received s
📅
Laru (lkxxoo@g...)
😞 Nie wieder Netcup!
Nie wieder Netcup
Aus Gründen der Fairness vergebe ich zwei Sterne. Ich erinnere mich zurück, dass es zumindest auf den von mir gebuchten vServern, selten Ausfälle zu beklagen gab. Der Seitenaufbau war oft -gefühlt- langsamer, als bei anderen Hostern, da ich hier aber keine konkreten Messungen durchgeführt habe, ist das Spekulation. Liest man aber durchaus immer wieder auch bei anderen Netcup-Kunden.
Ich habe Netcup schon einige male aus Gründen der vergleichsweise günstigen Preise und der Benutzerfreundlichkeit ihrer Oberfläche - gebucht. Das Wiki enthält ebenfalls einige nützliche Informationen.
Nichtsdestotrotz ist der "Support" äußerst kühl, diesen Eindruck habe nicht nur ich, sondern auch viele andere derzeitige und/oder ehemalige Kunden, zu letzterer Gruppe werde auch ich nach Ablauf meines Vertrages, August/2022, gehören, da sich Netcup auf keine Kulanz in Form einer außerfristlichen Kündigung, obgleich gröbster Unzufriedenheit meinerseits, eingelassen hat.
Mir ist bew
Nie wieder Netcup
Aus Gründen der Fairness vergebe ich zwei Sterne. Ich erinnere mich zurück, dass es zumindest auf den von mir gebuchten vServern, selten Ausfälle zu beklagen gab. Der Seitenaufbau war oft -gefühlt- langsamer, als bei anderen Hostern, da ich hier aber keine konkreten Messungen durchgeführt habe, ist das Spekulation. Liest man aber durchaus immer wieder auch bei anderen Netcup-Kunden.
Ich habe Netcup schon einige male aus Gründen der vergleichsweise günstigen Preise und der Benutzerfreundlichkeit ihrer Oberfläche - gebucht. Das Wiki enthält ebenfalls einige nützliche Informationen.
Nichtsdestotrotz ist der "Support" äußerst kühl, diesen Eindruck habe nicht nur ich, sondern auch viele andere derzeitige und/oder ehemalige Kunden, zu letzterer Gruppe werde auch ich nach Ablauf meines Vertrages, August/2022, gehören, da sich Netcup auf keine Kulanz in Form einer außerfristlichen Kündigung, obgleich gröbster Unzufriedenheit meinerseits, eingelassen hat.
Mir ist bew
📅
-anonymous- (-hidden-)
😠 I evaluated their services for a few days before deciding to use OVH, as the network performance at Netcup was horrendously slow.
Since then, despite me requesting multiple times to cancel my account, they keep invoicing me and never acknowledge my cancellation request.
Frankly, it's crazy. I've never, EVER experienced something like this before.
I've reported them to the European Consumer Centre, as I can't imagine what they're doing is legal.
Since then, despite me requesting multiple times to cancel my account, they keep invoicing me and never acknowledge my cancellation request.
Frankly, it's crazy. I've never, EVER experienced something like this before.
I've reported them to the European Consumer Centre, as I can't imagine what they're doing is legal.
📅
-anonymous- (-hidden-)
😠 Rechnung, Mahnung, Inkasso Androhung innerhalb von 14 Tagen!
Ich erhielt eine Rechnung über 0,42€ Mitte des Monats per E-Mail, diese war zurückdatiert auf den letzten Tag des Vormonats. Nach vierzehn Tagen, der Tag des in der Rechnung genannten Zahlungsziels, erhielt ich eine Zahlungserinnerung. Vier Tage später bereits per E-Mail eine Mahnung mit 2,50€ Mahngebühren, einer Drohung, bei weiterer Zahlungsunwilligkeit, meinen Account gegen die geringe Gebühr von 25€ zu löschen und meinen Fall an ein Inkassounternehmen weiter zu leiten. Das alles hat innerhalb von vierzehn Tagen stattgefunden.
Also: Finger weg von netcup!
Ich erhielt eine Rechnung über 0,42€ Mitte des Monats per E-Mail, diese war zurückdatiert auf den letzten Tag des Vormonats. Nach vierzehn Tagen, der Tag des in der Rechnung genannten Zahlungsziels, erhielt ich eine Zahlungserinnerung. Vier Tage später bereits per E-Mail eine Mahnung mit 2,50€ Mahngebühren, einer Drohung, bei weiterer Zahlungsunwilligkeit, meinen Account gegen die geringe Gebühr von 25€ zu löschen und meinen Fall an ein Inkassounternehmen weiter zu leiten. Das alles hat innerhalb von vierzehn Tagen stattgefunden.
Also: Finger weg von netcup!
📅
-hidden- (-hidden-)
😠 Finger Weg!
Das Angebot von netcup war so lückerativ, dass ich meinen alten Vertrag gekündigt habe und alle meine Web-Projekte zu netcup umgezogen habe... wusste damals nicht, dass die 5 € bzw. 10 € mehr im Jahr besser als mehr als 300€ Verluste bei netcup, wenn die Webseiten auf einmal alle gesperrt sind und erst in 3 Tagen wieder online gingen.
Ich hoffe, dass ich mit meiner Bewertung jemanden helfen kann sich eine Entscheidung zu treffen. Besser mehr euros im Jahr zahlen aber mit schnelle und kompetente Support als günstiges Webhost aber fast ohne Service und Support.
Das Angebot von netcup war so lückerativ, dass ich meinen alten Vertrag gekündigt habe und alle meine Web-Projekte zu netcup umgezogen habe... wusste damals nicht, dass die 5 € bzw. 10 € mehr im Jahr besser als mehr als 300€ Verluste bei netcup, wenn die Webseiten auf einmal alle gesperrt sind und erst in 3 Tagen wieder online gingen.
Ich hoffe, dass ich mit meiner Bewertung jemanden helfen kann sich eine Entscheidung zu treffen. Besser mehr euros im Jahr zahlen aber mit schnelle und kompetente Support als günstiges Webhost aber fast ohne Service und Support.
📅
-anonymous- (-hidden-)
😠 TLDR; Pick someone else as your hosting provider and heed all the other negative reviews about this organisation. Learn from my own mistake and thoroughly do your homework. If what they offer sounds too good to be true, you can bet that it is. Avoid doing business with netcup under any circumstances, no exceptions.
netcup came to me recommended as a company with excellent hosting and service. They have massively fallen short of that promise and have been an absolute nightmare to deal with. If you plan to chose them for your hosting needs, be prepared to spend an inordinate amount of time fighting about spurious charges, quibbling over semantics and waiting for delayed responses from their support team. That said, expect correspondence from them when you owe them money: your head will absolutely spin with the speed with which their email hits your inbox!
Hosting-wise the performance of their servers is reasonable but not the best that I've seen. For the most part, I've found it to
netcup came to me recommended as a company with excellent hosting and service. They have massively fallen short of that promise and have been an absolute nightmare to deal with. If you plan to chose them for your hosting needs, be prepared to spend an inordinate amount of time fighting about spurious charges, quibbling over semantics and waiting for delayed responses from their support team. That said, expect correspondence from them when you owe them money: your head will absolutely spin with the speed with which their email hits your inbox!
Hosting-wise the performance of their servers is reasonable but not the best that I've seen. For the most part, I've found it to
📅
-anonymous- (-no email-)
😁 Price are low and the support is very good. Answer usually in a few hours.
And the speed are very good.
And the speed are very good.
📅
-anonymous- (-no email-)
😠 Terrible company, do not use. Once you decide to part they do not allow to terminate contract and ask for more money. Keep away by all means.
📅
-anonymous- (-no email-)
😠 Worst company,
First the verification is not really "verification", anybody who knows your name and phone number can open an account under your name and issue contract in your place.
Second, customer service is so bad.
Be careful, they will try to suck money from you.
First the verification is not really "verification", anybody who knows your name and phone number can open an account under your name and issue contract in your place.
Second, customer service is so bad.
Be careful, they will try to suck money from you.
📅
-anonymous- (mailforspam2@y...)
😠 First i used this service as comparation with Contabo. The same machine with the SAME specifications run MUCH slower.
Second, if you don't are carefull will be charged by the fee for an indefinite period of time even if you don't wanna proceed anymore to use this service, so you stop paying.
You will need to "giving one month's notice to the end of a month" (quote of the tos) , the result? if you want to try the service for one month you will need to pay two month minimum. Stay away.
Second, if you don't are carefull will be charged by the fee for an indefinite period of time even if you don't wanna proceed anymore to use this service, so you stop paying.
You will need to "giving one month's notice to the end of a month" (quote of the tos) , the result? if you want to try the service for one month you will need to pay two month minimum. Stay away.
📅
-anonymous- (-hidden-) / zhengka.net
😠 I think choosing them is like accepting an immigration review. They care more about your address change than the prosecutor, even if you have never moved.
📅
-anonymous- (slatjovic@p...)
😠 Unfortunately we have to issue a warning about Netcup.de.
Technically, the services are certainly very good... the behavior of the management, especially Mr. Preuß as owner but very questionable.Fact is that you can not deal with criticism in the company management there. Criticism is in their eyes a punishable insult and if one comment this then rightfully still, the achievements are terminated to one. It is not only arrogant and arrogant, but also racist in its own way.
On request, we can also document all this, links are unfortunately not allowed here in the ratings!
Wir müssen leider eine Warnung vor Netcup.de rausgeben.
Technisch sind die Leistungen sicherlich sehr gut.. das Verhalten der Geschäftsführung, insbesondere Herrn Preuß als Inhaber aber sehr fraglich.Fakt ist dass man dort in der Unternehmensleitung nicht mit Kritik umgehen kann. Kritik ist in deren Augen eine strafbare Beleidigung und wenn man dies dann zu Recht noch kommentiert, werden einem die Leist
Technically, the services are certainly very good... the behavior of the management, especially Mr. Preuß as owner but very questionable.Fact is that you can not deal with criticism in the company management there. Criticism is in their eyes a punishable insult and if one comment this then rightfully still, the achievements are terminated to one. It is not only arrogant and arrogant, but also racist in its own way.
On request, we can also document all this, links are unfortunately not allowed here in the ratings!
Wir müssen leider eine Warnung vor Netcup.de rausgeben.
Technisch sind die Leistungen sicherlich sehr gut.. das Verhalten der Geschäftsführung, insbesondere Herrn Preuß als Inhaber aber sehr fraglich.Fakt ist dass man dort in der Unternehmensleitung nicht mit Kritik umgehen kann. Kritik ist in deren Augen eine strafbare Beleidigung und wenn man dies dann zu Recht noch kommentiert, werden einem die Leist
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-anonymous- (calmboxer@h...) / buy3get1free.eu
😠 One of the worst hosting companies I ever had in my life, many promised functions are not working properly, and not really supported, and when you ask the support team for help you just get cold reply, without any readiness for help.
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-anonymous- (seiya@m...) / renefuerst.eu
😁 My Servers running 24/7 since over 2 years now. Support is very fast and good. The price also very low and my customers are happy with netcup. But i think it's only for Europe Customers.
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-anonymous- (gerald.b@r...)
😠 This hosting company is not equipped to provide international support. Unless you speak German, avoid at all price.
Netcup -vs- 
Netcup -vs- 
Netcup -vs- 
Netcup -vs-