Netcup review

Editorial Review

Services: Web HostingDomain Registration | Redirected domains: netcup.eu netcup.net

Founded by Felix Preuss, Netcup was initially an independent company before merging into netcup GmbH in 2008. They are a green company powered by renewable energies. In 2016, they have become part of Anexia Group and they are also part of RIPE, DENIC or eco eV. They claim to use branded hardware and promise to solve network fails at any time in case they occur. Netcup website is available both in English and German.

The company specializes in the following products:

• Shared Hosting;
• Cloud Hosting;
• Dedicated Servers;
• Colocation;
• Domain Registration;

Shared hosting plans are configured on SSD drives. It includes a great collection of features and tools (WordPress toolkit), although some features which other providers include in unlimited amounts, are limited here (i.e. mailboxes, domains, databases). Advanced-level plans are Ruby and NodeJS ready and all plans include free SSL via Let’s Encrypt as well as the possibility to install apps (online shops, blogs, forums).

Cloud servers are expendable as they can be scaled through a request any time. All cloud servers come on AMD EPYC 7702 processors and 2 x 10 Gbps uplink. These are configured on SSD RAID 1.

Dedicated servers run on Intel Xeon processors and 1 Gbit/s uplink. Powered by Dell, these servers are configured in PERC H730p 2 GB Cache / PERC H730P+ 2 GB Cache RAID.

Price & Cost

Prices at Netcup are mainly regular ones, although the dedicated servers are slightly expensive when compared to the prices displayed by other hosting providers.

Netcup is a realiable company as they guarantee to offer a refund within 30 days from the purchase of a product in case customers are not satisfied with their services.

Reliability

The company provides 99.6% uptime guarantee for their services. They ensure network availability with their platform powered by redundant power supplies with multiple network connectivity guaranteed.

Data Center

The company is located in Karlsruhe, Germany.

Customer Support

Customers can contact assistance here by using the telephone number, e-mail or ticket support. They are also active on social media platforms like Facebook, LinkedIn and Twitter.

As additional resources, customers also have the possibility to access Netcup wiki for guidelines and answers to various issues. More than that, there is also the customer forum where customers can share their experience, as well as ask others how they can solve particular problems.

Control Panel

The control panel that you get depends on the hosting solution you are looking for. For shared hosting plans and dedicated servers, customers will use Plesk for server management whereas for cloud servers, they will use Server Control Panel (SCP).

Conclusion

A German-based hosting provider, Netcup offers well-equipped hosting solutions for the international public.

Their plans come at good prices, although some of their plans can be rather expensive. However, they offer a 30-day money-back policy, so customers can ask for a refund and get their money back.

They offer comprehensive support options, although there is no live chat available. Overall, Netcup is a professional European hosting provider with multiple solutions for various online projects.

Server locations:

Special pages

• Contact us
• About us
• Term of Service
• Privacy