myNET Review 2026. Is mynet.at good web hosting in Austria?

📄 Editorial Review

(3*) 🔧 Services: Web HostingDomain Registration
myNET is a long-running Austrian hosting and internet infrastructure company from Landeck, Tyrol, active since 1998. They started as a local ISP operation founded by Hermann Hammerl and Hannes Kraft, later evolved into myNET gmbh in 2015, and built up a genuine regional operator profile rather than a generic reseller identity. Their own company history shows a steady move from basic mail and web access into RIPE/LIR membership, AS31543, direct nic.at registrar status, datacenter expansion, IPv6 rollout, and wider peering connectivity. The public team page shows a company with technical, operational, and customer-facing staff, which gives the impression of a real regional operator with in-house capabilities rather than a thin sales front.

The website is primarily in German, and pricing is shown in EUR, generally excluding VAT. The service line is broader than a standard shared-hosting provider. They cover shared web hosting with four Linux-style tiers (MINI, ECO, BASIC, PRO), domains, managed vServers, managed dedicated servers, managed clusters, managed backup, unmanaged cloud VPS through the mySTACK vServer line, server housing, rack housing, mail hosting, mail filtering, and Hosted Exchange. On top of that, they also handle connectivity-oriented services such as leased lines, VPN, IP access, and transit. That mix makes them feel closer to a local ISP and datacenter operator with hosting attached, not just a basic web-hosting brand.

The shared hosting platform itself is built for practical business and developer use. Even the smaller plans include essentials such as PHP support, SFTP access, webmail, TLS-secured email, phpMyAdmin, and in higher tiers SSH, Git, cronjobs, and a separate development environment for testing updates before going live. They also extend naturally into more serious infrastructure, so a small site can start on entry hosting and later move into managed virtual or dedicated services without switching provider.

💰 Price & Cost

Pricing is transparent and relatively easy to follow. Shared hosting starts at €4.00/month for MINI, then rises to €7.00 for ECO, €10.00 for BASIC, and €16.00 for PRO, all ex VAT, with annual prepayment and no setup fee on these web-hosting plans. Domain pricing is also listed clearly in annual EUR terms, with examples such as .com / .net / .org / .info / .eu at €18.00/year, .at at €25.00/year, and .de at €13.50/year.

On the infrastructure side, the pricing is more traditional and business-oriented. mySTACK vServer starts at €30.00/month plus €79 setup, Managed vServer at €79.00/month plus €79 setup, Managed Server at €178.00/month plus €79 setup, Managed Cluster at €238.00/month plus €158 setup, Serverhousing at €89.00/month plus €79 setup, and Rackhousing at €499.00/month plus €158 setup. For messaging services, Mailhosting starts at €2.00/month, Mailfilterservice at €5.00/month, and Hosted Exchange from €7.50/month per mailbox with an €11 one-time setup fee.

Payment methods are more conservative than at large self-service global cloud brands. The site points mainly to bank transfer, with invoices sent by email or post. Shared hosting and mail plans are usually prepaid yearly, while infrastructure services are generally billed monthly. Most products are structured as open-ended contracts with a minimum period of 30 days and 30 days’ notice to the end of a month. I did not find a published money-back guarantee or a clearly stated refund promise for the core hosting and infrastructure products, so this is not a retail-style "risk-free trial" provider.

🏢 Data Center

Infrastructure is one of the stronger parts of myNET’s profile. They openly name Datacenter I & II in Landeck at LANTECH, Bruggfeldstraße 5, 6500 Landeck, and Datacenter III in Innsbruck at TWI, Eduard-Bodem-Gasse 2, 6020 Innsbruck. Their timeline also shows participation in the Innsbruck facility, available hosting and housing rack space there, dark-fiber linking between Landeck and Innsbruck, and network expansion toward Frankfurt. They operate their own autonomous system, AS31543, which reinforces the impression of a provider with real network ownership and routing presence.

The technical datacenter description is more detailed than what many regional hosts publish. They mention dual independent power feeds, UPS, diesel generator backup, redundant cooling, 24/7 camera monitoring, 24/7 system monitoring with emergency alerting, electronic access control, fire protection, and standard rack infrastructure up to 42U. Shared hosting runs on Dell servers in Tyrol, the cloud VPS environment is based on OpenStack/KVM with Huawei OceanStor Dorado 3000 v6 storage, and the mail platform is built on a redundant mail cluster.

There is no strongly advertised public uptime percentage on the pages reviewed. Instead, they focus on redundancy, availability engineering, and 24/7 SLA language around managed services. The terms are fairly careful and make it clear that uninterrupted service cannot be guaranteed in an absolute sense. That is less flashy than a "100% uptime" slogan, but it also reads as more realistic.

✍️ Customer Support

Customer support looks solid and unusually direct for a regional hosting company. myNET publishes contact channels for the Server Operations Center, Network Operations Center, and Backoffice, each with their own phone and email details. Shared hosting, mail hosting, filtered mail, and server products all refer to free phone support and free email support, with additional FAQ/help content available on the site.

Business hours are clearly listed as Monday to Thursday 08:00–12:00 and 13:00–17:00, and Friday 08:00–12:00 and 13:00–15:30. For more critical services, they also mention 24/7 emergency numbers on request for certain customers. That support model suits SMEs and organizations that want reachable people and some escalation path beyond just a generic web form.

🔨 Control Panel

myNET does not build its offer around big-name retail control-panel branding. Instead, the focus is on the actual management functions users get: SFTP, PHP configuration, phpMyAdmin, cronjobs, SSH, Git, .htaccess, and a separate development environment on higher plans. Mail services include webmail, and spam filtering can be managed from there.

For DNS management, their history page also mentions a self-developed DNS-Admin web tool. On unmanaged VPS products, they go in the other direction and provide full root access, which is appropriate for technical users. Overall, the management approach is more technical and service-driven than consumer-dashboard-driven.

🎯 Conclusion

myNET is strongest for customers who care about regional Austrian infrastructure, real technical presence, and direct support access rather than ultra-cheap international cloud pricing. They make the most sense for agencies, SMEs, institutions, and businesses that want shared hosting, mail hosting, managed servers, or colocation from a provider that also understands networking and datacenter operations.

They are less suited to buyers who want aggressive entry-level promotions, instant app-store-like provisioning across many global regions, or easy consumer-style refund promises. The sales and billing model is more traditional, and the whole company feels oriented toward business continuity and local service relationships rather than mass-market hosting. Still, for users who prefer stable regional hosting with visible infrastructure depth, myNET stands out as a credible Austrian provider.

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