Moov-africa Review. Was moov-africa.bf good web hosting in Burkina Faso?

📄 Editorial Review

(3*) 🔧 Services: Web HostingDomain RegistrationTelecom
Moov Africa Burkina Faso / ONATEL is best understood as a historical web-hosting profile attached to Burkina Faso’s national telecom operator, not as an active standalone hosting company today. The operator itself remains active under the Moov Africa Burkina identity, but the older ONATEL/Fasonet website-hosting offer linked with moov-africa.bf is no longer visible as an active commercial hosting product line.

The business history goes back to 19 February 1987, when ONATEL was created after the separation of Burkina Faso’s Posts and Telecommunications Office. This was not a private hosting startup founded by an individual entrepreneur, but a national telecommunications operator that later expanded into Internet access and related business services. ONATEL became a state-owned company in 1994, went through partial privatization, and Maroc Telecom (iam.ma) acquired 51% of ONATEL on 29 December 2006. The company was listed on the BRVM stock exchange in 2009, and Maroc Telecom increased its holding to 61% in 2018.

A major brand transition happened on 1 January 2021, when ONATEL adopted the Moov Africa Burkina commercial identity. After this rebrand, the old ONATEL/Fasonet web-hosting activity became part of the company’s legacy, while the active business focus moved toward telecom services such as mobile, fixed telephony, Internet & Data, FTTH/fibre, enterprise connectivity, Moov Money and business telecom solutions.

The older hosting activity was connected with Fasonet, ONATEL’s Internet access branch. Fasonet had an important role in Burkina Faso’s Internet development as one of the country’s earliest Internet service providers and as a local access point for national connectivity. Its services covered Internet access, website development and hosting, professional email, maintenance and network equipment, which made the hosting offer more telecom-managed than comparable low-cost shared-hosting brands.

The historical hosting portfolio included four packs:

• WEB Free – created for customers wanting to host a website free of charge at Fasonet level, in exchange for displaying ONATEL-SA advertising banners.
• WEB Pro – aimed at professionals and associations needing a dynamic website for their organization and activities.
• WEB Elite – intended for SMEs/SMIs with dynamic business websites.
• VIP WEB – designed for large companies with high-traffic dynamic websites and frequent content-update needs.

The active Moov Africa Burkina website is available in French and English, while the old hosting activity was mainly positioned for the local French-speaking market. The company’s scale is much larger than a normal web host, with a nationwide telecom presence, business connectivity services, mobile and fibre coverage, and physical commercial agencies across Burkina Faso.

💰 Price & Cost

The clearest historical pricing element was the WEB Free pack, where hosting was available without a direct hosting fee in exchange for ONATEL-SA advertising banners on the hosted website.

The other plans — WEB Pro, WEB Elite and VIP WEB — were structured by customer type and website complexity rather than preserved as a complete public price table. Paid business services would have naturally used Burkina Faso’s local currency context, CFA francs / XOF, where quoted locally.

🏢 Data Center

The old hosting service was tied to ONATEL/Fasonet’s telecom and Internet infrastructure. This gave the offer a strong local advantage for Burkina Faso-based organizations that wanted hosting, Internet access, email and technical support from the same national operator.

For local associations, SMEs, public-sector entities and larger companies, the practical value was convenience and local presence. Fasonet’s role inside the ONATEL ecosystem made it suitable for customers who preferred operator-managed service instead of a purely self-service international hosting platform.

Any former hosting uptime commitment should now be treated as historical, because the old ONATEL/Fasonet hosting packs are no longer active as a visible web-hosting product line.

✍️ Customer Support

Customer support was one of the more credible parts of the old profile because the service belonged to a national telecom operator with commercial offices and technical teams, not to a small anonymous hosting reseller.

Current Moov Africa Burkina contact channels include phone support at +226 25 33 40 01, WhatsApp/contact number +226 02 30 30 30, and email at moovafrica@moov-africa. Business and enterprise customers also benefited from ONATEL’s wider telecom support structure for Internet access, connectivity and corporate services.

🔨 Control Panel

The old hosting offer was not centered on a known commercial hosting control panel such as cPanel or Plesk. It was closer to a managed telecom-hosting model, where Fasonet/ONATEL handled the technical side together with Internet access, email and business support.

This model suited local companies and institutions that wanted support from a national operator, but it was less attractive for users expecting automated dashboards, instant account provisioning, developer-oriented tools or transparent shared-hosting specifications.

🎯 Conclusion

Moov Africa Burkina Faso / ONATEL had a credible historical hosting position because it came from Burkina Faso’s incumbent telecom operator and from the Fasonet Internet-access environment. Its old hosting offer was especially relevant for local organizations, associations, SMEs and larger companies that wanted website hosting connected with a known national provider.

The strengths were local telecom backing, Fasonet’s role in Burkina Faso’s Internet history, business-oriented support and a simple pack structure covering free, professional, SME and large-company website needs.

The realistic conclusion is negative from a hosting-market perspective: moov-africa.bf should no longer be considered an active web-hosting company. The telecom operator continues under the Moov Africa Burkina brand, but the old ONATEL/Fasonet hosting offer belongs to the company’s historical Internet-services period. Customers needing active hosting today should verify current enterprise options directly with Moov Africa Burkina or choose a provider with currently published hosting plans, prices, control panel details and active hosting SLAs.