krystal.io
Average 9.8 out of 10
Total reviews: 6
Recommended by: 6
Opposed: 0
Official responses: 0


VISIT WEBSITE

✔ Krystal Hosting review

6 user reviews; 0 support responses; 0 testimonials; 14 products, 0 promotions, 5 social accounts; 15,841 domains; 17,698 hosted domains, Alexa #73040; 📆 listed 2008 (#6305)
krystal.io
Krystal Hosting
152-160 City Road
London , ENGLAND EC1V 2NX
UK
☎ Phone +442080501337

Website language(s): en-GB
🏆 Alexa Rating 73,040▲ 8,411 👤 User Rating 🙌 Average 9.8 out of 10
👉 Total reviews: 6
👍 Recommended by: 6
👎 Opposed: 0
🤝 Official responses: 0

💰 Price Range £ 1.00 - £ 249.99⏰ Support 24x7
💳 Payment Options Credit / Debit / Prepaid Cards, PayPal
🏆 SEO MOZ Authority 46/56🔗 Links 967,246
Profile completion status:
Things done
Company descriptions is fine
Company address location is complete
Company phone/fax is added
Company Twitter and Facebook accounts are added
"About page" URL or "Contact page" URLs are added
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
Products (plans) are added, but some are not updated from over 2 years
Note: Add a promotion or coupon

100%

👪 Most Recent Customer Reviews

📅
-anonymous- (-hidden-) / iccreative.co.uk
⏳ Time Hosted: over 3 years
Global rating
😁 I have been with Krystal since they took over my existing company, all I can say is WOW, from the ease of use through to fantastic support, I couldn't recommend them enough. Staff are always friendly and happy to help and have got me out of a few sticky situations when things just haven't gone quite right (always my fault on that one, haha).
Unlike many other companies, you are not crammed onto overcrowded servers or fighting for resources, each account is simple to set up and manage with its own dedicated resources, what's not to love.
They are also constantly upgrading hardware to the latest and greatest, by far the best i have ever come across.
📅
-anonymous- (-hidden-) / anonymous
⏳ Time Hosted: 6 mo. to 1 year
Global rating
😁 1 month ago I purchased Magento hosting from Krystal hosting. they really helped me a lot to set up my business. I do not come from a technical background but I didn't face any problem to setting up my business because it offers the best knowledge resources & supportive customer support. For my other website, I purchased 1 domain from GoDaddy & WordPress hosting from Domain Racer. These companies assure me that non-technical people can also build the best online business.
📅
-anonymous- (seb@m...) / moto-oil.uk
⏳ Time Hosted: over 3 years
Global rating
😁 Thank for the amazing support, and take time to resolve my enquires.
thank you for all time, and set up things correctly the first time.
Not a lot of people is good like Aaron. Thank you for great customer support.
Seb
MORE REVIEWS
Listed and verified since 2008
krystal.io logo

📄 Editorial Review

🔧 Services: Web HostingDomain Registration Own datacenter
⇔ Redirected domains: krystal.co.uk krystal.uk

Founded by CEO Simon Blackler in 2002, Krystal has built a positive and solid reputation over the years. It has been rated by TrustPilot to be the number 1 UK hosting company. Ever since they started, Krystal has hosted and supported several charity programs.

They are specialized in the following hosting services:
  • Cloud Hosting;
  • Reseller Hosting;
  • Cloud VPS Hosting;
  • PCI-Compliant Hosting;
  • Dedicated Servers;

There are also several hosting solutions available with Krystal, such as:
  • WordPress Hosting;
  • eCommerce Hosting;
  • Magento Hosting;
  • Joomla Hosting;

More than that, Krystal provides a number of services. Some of these are:
  • Website Builder;
  • CDN service;
  • Domain names;
  • VoIP;

Krystal is oriented in offering their customers speed which is provided through:
  • LiteSpeed;
  • Enterprise hardware;
  • Solid State Disks (SSD);
  • No overcrowded servers;

With Cloud Hosting, customers are provided with a free domain name. At the same time, they get SSH and Git developer tools, backups or MySQL databases. Cloud standard features at Krystal are some of the following: free SSL certificate (Let’s Encrypt), 1.5 Tbps DDoS protection, running on LiteSpeed Web Server, unlimited emails, unlimited subdomains and unlimited parked domains. Cloud Premium plan includes PCI-DSS Scan Compliant, LiteMage (optimized caching), unlimited MySQL databases and backups (hourly, daily, weekly, monthly).

All Reseller Hosting plans include the following standard features: unlimited cPanel accounts, unlimited MySQL databases, weekly and monthly backups, free WHMCS billing license, SSH and Git developer tools, white labeled. It also includes free SSL certificate, off-site backups, runs on LiteSpeed Web Server, website builder and 1.5 Tbps of DDoS protection.

Dedicated servers can be configured. These are fully managed and Dell Enterprise Grade Servers. Dedicated servers run on gigabit network (1Gbps), OOB+ virtual access, 2 x 2.20GHz Xeon E5 CPU and 2 x 1TB SSD (RAID 1).

PCI-Compliant plans have optimized caching (LiteMage), low contention, free SSL certificate (Let’s Encrypt), website builder, 1.5Tbps of DDoS protection, unlimited subdomains and parked domains.

💰 Price & Cost


Unlike the majority of hosting companies that use the 30-day money-back guarantee policy, Krystal is one of the few companies that actually offer the possibility of a refund within 60 days from the purchase.
Their prices are decent, affordable and competitive. There seem to be no surprises concerning hidden fees or high renewal prices.

⌛ Reliability


Krystal comes with the standard uptime guarantee in the industry. They offer 99.9% uptime like the majority of hosting providers.

🏢 Data Center


Krystal is a UK-based company that has its headquarters located in London.

✍️ Customer Support


Their in-house support team offers assistance by phone, live chat and ticketing system. PCI-DSS compliant hosting plans are provided with 24/7 emergency call support.

🔨 Control Panel


cPanel is the available control panel at Krystal. This is advantageous for customers because it is usually easy to use (especially for those who already have some experience with hosting companies).

🎯 Conclusion

Krystal is a popular UK-based hosting company which has developed according to the new and latest technology ever since it was established in 2002.
Pros:
- 60-day money-back guarantee;
- Speed is really important (LiteSpeed Web Server);
Cons:
- No VPS options;
- There could be more resources to help customers deal with technical issues;

🌏 Server locations:

London

📢 Special pages


krystal.io screenshot
Website research for Krystal Hosting on May 19, 2019 by WebHostingTop

🎁 Krystal Hosting Promotions

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Plans📤 Krystal Hosting Website Products

🔧 Dedicated - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🔋 RAM /
📌 Dedicated IPs
Dell Enterprise Server features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel, WHM
🔧 Category : Fully Managed
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat
🔋 RAM : 32000 MB
💪 CPU : 2 x Xeon E5 CPU
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of Dell Enterprise Server from krystal.ioFully managed, high-spec dedicated servers deployed on our gigabit network, backed by our superior 24/7 UK support

Ready within 24 hours (usually same day)

2 x 2.20GHz Xeon E5 CPU
1Gbps network
OOB + virtual access

2 x 1TB SSD (RAID [...]
🔗 Plan URL : https://krystal.uk/dedicated-servers
£249.99/mo. VAT 20% exc960 GB SSDunmetered 32 GB / 1
🔧 Reseller - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
Unity features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel, WHM
🔧 Category : Backup, Wordpress
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat
Other features : PHP versions: 5.2-7
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Unity from krystal.ioOur entry level plan, ideal for a new enterprise.
Hosting Price
Monthly: £14.99 (first month £1.00)
Yearly: £149.99

10 cPanel accounts
FREE webiste builder
WHM Access
SSH access
Unlimited Bandwidth
[...]
🔗 Plan URL : https://krystal.uk/hosting/reseller
£1.00/mo.
(£ 14.99 after 1 mo.) VAT 20% exc
25 GB SSDunmetered 0 / unlimited
Trinity features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel, WHM
🔧 Category : Backup, Wordpress
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat
Other features : PHP versions: 5.2-7
🔌 Hosted domains : Unlimited
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of Trinity from krystal.ioGreat for established resellers with room for growth.
+ 2 months free on annual plans
FREE domain name With yearly billing

Hosting Price
Monthly: £29.99
Yearly: £299.99

FREE WHMCS license
50 cPanel accounts
FREE [...]
🔗 Plan URL : https://krystal.uk/hosting/reseller
£1.00/mo.
(£ 29.99 after 1 mo.) VAT 20% exc
100 GB SSDunmetered 1 / unlimited
Infinity features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel, WHM
🔧 Category : Backup, Wordpress
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat
Other features : PHP versions: 5.2-7
🔌 Hosted domains : Unlimited
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of Infinity from krystal.ioUnlimited reseller plan, ideal for large-scale resellers with high traffic.
+ 2 months free on annual plans

Hosting Price
Monthly: £69.99 (FREE domain name)
Yearly: £699.99

FREE domain name
FREE WHMCS license
200 [...]
🔗 Plan URL : https://krystal.uk/hosting/reseller
£1.00/mo.
(£ 69.99 after 1 mo.) VAT 20% exc
250 GB SSDunmetered 1 / unlimited
🔧 VPS - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🔋 RAM /
📌 Dedicated IPs
VPS: K-1 features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat
🔋 RAM : 1000 MB
💪 CPU : 1 CPU core
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of VPS: K-1 from krystal.ioBase-level VPS
cPanel: No
Backups: Backups Standard
Managed: No

cPanel/WHM: Price: £10.00 /month
Managed service: Price: £60.00 /month

Remember all VPS plans include the following FREE features:

Unlimited bandwidth
1,000Gbps DDoS [...]
🔗 Plan URL : https://krystal.uk/cloud-vps
£9.99/mo. VAT 20% exc25 GB SSDunmetered 1 GB / 1
VPS: K-6 features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel, WHM
🔧 Category : Fully Managed
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat
🔋 RAM : 12000 MB
💪 CPU : 6 CPU
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of VPS: K-6 from krystal.ioUnlimited bandwidth
2,000Gbps DDoS protection
Full root access
60 day money-back guarantee
FREE VPS setup
FREE monthly snapshot
FREE IP address
UK-based support inc. Live Chat
🔗 Plan URL : https://krystal.uk/cloud-vps
£162.99/mo. VAT 20% exc500 GB SSDunmetered 12 GB / 1
🔧 Cloud - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🔋 RAM /
📌 Dedicated IPs
Amethyst features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel
🔧 Category : Backup, Wordpress, Website Builder
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat
Other features : PHP versions: 5.2-7
🔋 RAM : 1000 MB
💪 CPU : 1 Core
🔌 Hosted domains : 2
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Amethyst from krystal.ioA great start, ideal for eCommerce sites.
Hosting Price
Monthly: £2.99 (first month £1.00)
Yearly: £29.99
Every 3 years: £69.99 (save 35%)

FREE website buider
20 MySQL databases
Free SSL Certificate [...]
🔗 Plan URL : https://krystal.uk/hosting
£4.99/mo. VAT 20% exc10 GB SSDunmetered 1 GB / 0
Ruby features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel
🔧 Category : Backup, Wordpress, Website Builder
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat
Other features : PHP versions: 5.2-7
🔋 RAM : 2000 MB
💪 CPU : 2 CPU
🔌 Hosted domains : Unlimited
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of Ruby from krystal.ioHosting Price
Monthly: £9.99 (Free domain name)
Yearly: £99.99 (Free domain + save 16.6%)
Every 3 years: £239.99 (Free domain + save 33%)
Important: Your free 1 year domain can obly be claimed when you first sign_up.

Free domain [...]
🔗 Plan URL : https://krystal.uk/hosting
£9.99/mo. VAT 20% excunlimitedunmetered 2 GB / 0
Sapphire features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel
🔧 Category : Backup, Wordpress, Website Builder
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat
🔋 RAM : 3000 MB
💪 CPU : 3 CPU
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Sapphire from krystal.ioLow Contention: <100 accts per server
24/7 Emergency phone support
PCI-DSS Scan Compliant
LiteMage - Optimised caching that improves Magento speed/load times up to 5X
Optimised for eCommerce!
🔗 Plan URL : https://krystal.uk/hosting
£29.99/mo. VAT 20% exc100 GB SSDunmetered 3 GB / 0
Diamond features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel
🔧 Category : Backup, Wordpress, Website Builder
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat
Other features : PHP versions: 5.2-7
🔋 RAM : 4000 MB
💪 CPU : 4 CPU cores
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of Diamond from krystal.ioMySQL Databases Unlimited
Backups 4-Hourly Backups (6X a day)
Developer Tools SSH, Git

Business Hosting Features (or "Extras", as they’re known at other hosting companies!)

LiteMage - Optimised caching that improves Magento up to 5X
[...]
🔗 Plan URL : https://krystal.uk/hosting
£59.99/mo. VAT 20% exc200 GB SSDunmetered 4 GB / 1
Tanzanite features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel
🔧 Category : Backup, Wordpress, Website Builder
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat
Other features : PHP versions: 5.2-7
🔋 RAM : 8000 MB
💪 CPU : 8 CPU cores
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of Tanzanite from krystal.ioSSD Disk Space Unlimited (For website files/databases and email storage related to your site)
MySQL Databases Unlimited
Backups 4-Hourly Backups (6X a day)
Developer Tools SSH, Git

Business Hosting Features (or "Extras", as they’re known at [...]
🔗 Plan URL : https://krystal.uk/hosting
£99.99/mo. VAT 20% excunlimited SSDunmetered 8 GB / 1
🔧 Domains Keep mouse
over features!
💰Price 📆 Updated
.com .net features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔧 Category : Fully Managed
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat

screenshot of .com  .net from krystal.ioNo hidden costs
The price you see for a domain name is the price you'll pay, we don't add extra fees or costs.

DNS editor
Edit your domain with ease using our DNS editor; allowing you to edit nameservers, MX & CNAME records [...]
🔗 Plan URL : https://krystal.uk/domains
£11.99/yr. VAT 20% exc
🔧 CDN Keep mouse
over features!
💰Price 📶 Transfer 📆 Updated🔌 Domains Allowed
CDN 50GB features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat

screenshot of CDN 50GB from krystal.ioSSL included
Locations worldwide
Pre-caching

Ideal for any website moving less than 50GB per month. 99.5% of our customers will fit this plan, and will see speed improvements from it.

Use Krystal’s SSL content delivery network (CDN) to serve your [...]
🔗 Plan URL : https://krystal.uk/cdn
£5.00/mo. VAT 20% exc 50 GB
CDN 500GB features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat

screenshot of CDN 500GB from krystal.ioSSL included
Locations worldwide
Pre-caching

If you're hosting heavy media assets such as videos, large images or pdfs then speed up the delivery of them with 500GB of transfer per month.

Based on the anycast routing methodology content is served [...]
🔗 Plan URL : https://krystal.uk/cdn
£35.00/mo. VAT 20% exc 500 GB

Contact information is managed by krystal.io representatives Krystal Hosting - contact@k..., contact@k..., suppliers@k... [login] | Last company update:

📊 Web stats

Targeting: United Kingdom
📂 Details for https://krystal.io/
📥 Website DNS: MX::aspmx.l.google.com => 66.102.1.26 ( Mountain View ) / Google LLC - google.com
MX::alt1.aspmx.l.google.com => 142.250.153.26 ( Mountain View ) / Google LLC - google.com
MX::alt2.aspmx.l.google.com => 142.251.9.27 ( Mountain View ) / Google LLC - google.com
MX::alt3.aspmx.l.google.com => 142.250.150.26 ( Mountain View ) / Google LLC - google.com
MX::alt4.aspmx.l.google.com => 74.125.200.27 ( Mountain View ) / Google LLC - google.com
ns1.katapult.io => 151.252.1.100 ( Biddulph ) / Krystal Hosting Ltd - krystal.co.uk
ns2.katapult.io => 151.252.2.100 ( Biddulph ) / Krystal Hosting Ltd - krystal.co.uk
🔨 Server Software: LiteSpeed
📌 Website IP: 77.72.0.35
📍 IP localization: United Kingdom, England, Torquay - see top providers in Great Britain
🔗 ISP Name, URL: Krystal Hosting Ltd, krystal.co.uk

✅ Customer testimonials

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How much is 4 + 3 ? Respond with 7
 

📋 Krystal Hosting News / Press release

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📣 Krystal Hosting Social Networks

https://www.linkedin.com/company/krystal-hosting/
Krystal Hosting (established 2002) is a Privately Held entity having 39 followers on LinkedIn and 2-10 employees, industry Internet.
Krystal Hosting Blog  (RSS error) Blog added on December, 2019, with total 0 articles.

📈 Domains trend


Krystal Hosting Domain trend

Reviews👪 Krystal Hosting Customer Ratings

The quick stats of Krystal Hosting profile shows a note average of 9.8 out of 10, counting 6 opinions. (few listed on the top of the page)
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How much is 4 + 3 ? Respond with 7
 
📅
JD Micros (info@j...) / jdmicros.co.uk
⏳ Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Amazing service at unbelievable prices
Krystal Hosting offer hosting packages at unbelievably low prices. Their customer service is second to none and will often answer questions out of hours.

It is very easy to migrate (both up and down) between their hosting packages.

I recommend all of my customers use Krystal Hosting for their websites.

📅
Nick (elmo9@a...)
⏳ Time Hosted: under 1 month
Global rating
Features
Cost
Customer Relation
Control Panel
😁 I have hosted my first website with Krystal, and everything is perfect for now! The value for money is incredible - the hosting plans are quite cheap, while the service and features is great! I have experienced over 99% uptime until now.
📅
Lee Ball (-no email-)
⏳ Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Krystal Hosting, although not the cheapest they certainly are fantastic for what they provide. I don't think I've ever had any significant outage and their support is always available.

I can't recommend them enough.

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