✔ Intermedia review
11 user reviews; 0 support responses; 0 testimonials; 4 products, 0 promotions, 7 social accounts; 4,923 hosted domains, Alexa #6460800; 📆 listed 2005 (#1140)
100 Mathilda Place, Suite 600
Sunnyvale , CA 94086 US
☎ Phone +44 (0) 203 384 2158
📧 emeapartners@i...Website language(s): en-US
👪 Most Recent Customer Reviews
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RES3168 (john@t...)
😠 Intermedia is a FRAUD
Reseller for over 4 years, 10 accounts, received first commission check then they stop payment on the check and tell me they made a mistake. Merry Christmas...
Fraud is a deception deliberately practiced in order to secure unfair or unlawful gain.
Reseller for over 4 years, 10 accounts, received first commission check then they stop payment on the check and tell me they made a mistake. Merry Christmas...
Fraud is a deception deliberately practiced in order to secure unfair or unlawful gain.
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Joe (joe@t...) / total-advertising.com
😠 down all the time
Currently all of our accounts are down including emails. Even Intermedia's own site and phone numbers are down. They are by far the worst host I've ever dealt with.
Currently all of our accounts are down including emails. Even Intermedia's own site and phone numbers are down. They are by far the worst host I've ever dealt with.
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Mike Olin (mikeolin1@g...) / pubgroup.com
😠 Worst customer service of any company I have ever dealt with!
Warning: you will regret ever doing business with Intermedia.net. They have the worst customer service of any company I have ever dealt with in IT. They provide incorrect or false information on email account settings, they do not collaborate internally on support issue, which means you may get someone knowledgeable or not and they will lead you down a path of frustration, it's a roulette table. We have over 110 mailboxes with them and pay a premium for the service, but we get low end support and high end frustration. Over less than 2 years, we have accumulated 57 support tickets with them and rarely are the tickets closed within 48 hours. There is absolutely no sense of urgency with this company. If you get frustrated and call the main business phone, they just forward you to the level 2 support staff, not even the support management to discuss the issue in detail. If you should ask for a senior support person, they will send you to the Ukranian support staff, who love to test their
Warning: you will regret ever doing business with Intermedia.net. They have the worst customer service of any company I have ever dealt with in IT. They provide incorrect or false information on email account settings, they do not collaborate internally on support issue, which means you may get someone knowledgeable or not and they will lead you down a path of frustration, it's a roulette table. We have over 110 mailboxes with them and pay a premium for the service, but we get low end support and high end frustration. Over less than 2 years, we have accumulated 57 support tickets with them and rarely are the tickets closed within 48 hours. There is absolutely no sense of urgency with this company. If you get frustrated and call the main business phone, they just forward you to the level 2 support staff, not even the support management to discuss the issue in detail. If you should ask for a senior support person, they will send you to the Ukranian support staff, who love to test their
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📄 Editorial Review
🔧 Services: Email Own datacenter⇔ Redirected domains: intermedia.net intermedia.com
A cloud-based web provider, Intermedia offers web solutions to SMBs and their partners. They are proud to state that they have reached over 120,000 customers and that they are currently hosting over 6,500 businesses.
They specialize in providing mail services, file collaboration, productivity applications and many more.
They provide the full Microsoft 365 suite and these are customizable plans. Unlimited storage and unlimited data traffic are also guaranteed.
The company uses key integrated services for these plans. Some great features included in the plans are:
- Advanced email protection;
- Email archiving;
- Email encryption;
- Real-time backup;
- Full control over files, devices, users, etc;
💰 Price & Cost
Customers might not find appealing the fact that prices are only available on request. However, they do provide a 30-day money-back guarantee.
⌛ Reliability
They do not mention any uptime guarantee.
🏢 Data Center
The company is located in Sunnyvale, California (USA). They guarantee that their system is based on redundant infrastructure.
✍️ Customer Support
Active 24/7/365, customers can contact their technical assistance on phone, e-mail or ticket support. They are also available on Facebook, Twitter or LinkedIn. For further information, customers can check out their knowledgebase as well.
🔨 Control Panel
They use their web-based control panel.
🎯 Conclusion
Focused on business email services, Intermedia offers well-equipped plans, although customers can only check out their prices if they request it. They do provide a 30-day money-back guarantee.Even if there is no mention of any uptime guarantee, Intermedia is reliable and offers good email services.
📢 Special pages
Website research for Intermedia on June 10, 2021 by WebHostingTop
🎁 Intermedia Promotions
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Plans📤 Intermedia Website Products
| 🔧 Emails - 💻 Linux | Keep mouse over features! | 💰Price | 📆 Updated | |||
|---|---|---|---|---|---|---|
| ENTERPRISE E1 | features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free  Office OnlineIncludes online versions of Word, Excel® and PowerPoint OneDrive® File Sharing (1 TB/User) Microsoft Teams Chat-based workspace ADVANCED SERVICES Business Intelligence Tools Self-service tools to analyze and visualize data via [...] 🔗 Plan URL : https://www.intermedia.co.uk/microsoft365-solutions | on request | 50 GB | unmetered | ||
| ENTERPRISE E2 | features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free 🔗 Plan URL : https://www.intermedia.co.uk/microsoft365-solutions | on request | 100 GB | unmetered | ||
| BUSINESS BASIC | features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free 🔗 Plan URL : https://www.intermedia.co.uk/microsoft365-solutions | on request | 50 GB | unmetered | ||
| BUSINESS STANDARD | features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free 🔗 Plan URL : https://www.intermedia.co.uk/microsoft365-solutions | on request | 50 GB | unmetered |
Contact information is managed by intermedia.co.uk representatives sales@i..., announce@i..., resellers@i..., pr@i..., mlombardi@i..., emeapartners@i... [login] | Last company update:
📊 Web stats
| ⚑ Targeting: | Australia, Austria, Italy, Poland, Singapore, Thailand, United States |
| 📂 Details for https://www.intermedia.co.uk/ | |
|---|---|
| 📥 Website DNS: | ns4.intermedia.net => 64.78.7.10 ( Sunnyvale ) / Intermedia.net Inc. ns5.intermedia.net => 64.78.49.170 ( Sunnyvale ) / Intermedia.net Inc. ns2.intermedia.net => 64.78.34.42 ( Sunnyvale ) / Intermedia.net Inc. ns3.intermedia.net => 162.244.196.234 ( Sunnyvale ) / Intermedia.net Inc. MX::west.smtp.intermedia.net => 64.78.32.80 ( Sunnyvale ) / Intermedia.net Inc. MX::east.smtp.intermedia.net => 162.216.194.249 ( Sunnyvale ) / Intermedia.net Inc. |
| 🔨 Server Software: | cloudflare |
| 📌 Website IP: | 162.244.197.215 |
| 📍 IP localization: | United States, California, Sunnyvale - see top providers in United States, California |
| 🔗 ISP Name, URL: | Intermedia.net Inc., intermedia.net |
✅ Customer testimonials
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📋 Intermedia News / Press release
Intermedia Launches Hosted PBX VoIP Telephone Service - Offers unified communications to its hosted Microsoft Exchange customers.
Intermedia, a web hosting and business email services provider for small and medium enterprises, yesterday launched its hosted PBX service. The company articulates that the service is VoIP-based and integrates with its hosted Exchange email service - enabling customers to access not only hosted PBX features such as unlimited domestic calling and extension dialing, but also unified communications (UC) features such [...]
Intermedia, a web hosting and business email services provider for small and medium enterprises, yesterday launched its hosted PBX service. The company articulates that the service is VoIP-based and integrates with its hosted Exchange email service - enabling customers to access not only hosted PBX features such as unlimited domestic calling and extension dialing, but also unified communications (UC) features such [...]
Save 30% on Windows 2003 Hosting Plans with intermedia.net - Intermedia (intermedia.net), the leading web hosting provider offer 30% discount on Standard, Advanced and Preferred Windows 2003 annual plans.
Each plan offers industry-leading ASP.Net hosting, combined with 99.99% uptime and a robust control panel that gives you the control you need to build the exact environment you require.
See the some major features:
- Windows 2003 / IIS 6.0
- Classic ASP
-PHP5
-ASP.NET 1.1/2.0 Hosting
- .NET 2.0/3.0/3.5 Framework
- My SQL / MS SQL 2008 [...]
Each plan offers industry-leading ASP.Net hosting, combined with 99.99% uptime and a robust control panel that gives you the control you need to build the exact environment you require.
See the some major features:
- Windows 2003 / IIS 6.0
- Classic ASP
-PHP5
-ASP.NET 1.1/2.0 Hosting
- .NET 2.0/3.0/3.5 Framework
- My SQL / MS SQL 2008 [...]
Intermedia Offers Server 08 Hosting - Windows and Linux hosting provider Intermedia (www.intermedia.net) has updated its Windows plans to include Windows Server 2008 with IIS 7 and muiltiple SQL 2008 databases, expanding its web hosting offerings that make up about a quarter of its business.
According to a company spokesperson in an email to the WHIR, hosted Exchange focussed Intermedia has turned its attention to web hosting this week by upgrading its Windows hosting offerings.Intermedia's new Windows hosting plans also offer [...]
[search all intermedia.co.uk news]According to a company spokesperson in an email to the WHIR, hosted Exchange focussed Intermedia has turned its attention to web hosting this week by upgrading its Windows hosting offerings.Intermedia's new Windows hosting plans also offer [...]
📣 Intermedia Social Networks
https://twitter.com/intermedia_net
Our cloud communications solutions help businesses work better. From wherever. Phone, video, chat, contact center, file sharing, email, and more!
Account started from May, 2009, having already 12814 tweets with 4810 followers and 1164 friends. Last activity on . See recent tweets:
Our cloud communications solutions help businesses work better. From wherever. Phone, video, chat, contact center, file sharing, email, and more!
Account started from May, 2009, having already 12814 tweets with 4810 followers and 1164 friends. Last activity on . See recent tweets:
- Success starts with #IntermediaCORE, the reseller program that is your ticket to exponential growth, amplified prof… https://twitter.com/i/web/status/1676561933019774979
- Wishing you a spectacular #IndependenceDay from our team to yours! https://t.co/HZMTJYZbpr
- We are thrilled to partner with @astoundconnects in launching their innovative cloud contact center that will revol… https://twitter.com/i/web/status/1675957821286776833
https://www.facebook.com/intermedia.inc/
About: Intermedia is a Unified Communications as a Service (UCaaS) and business cloud email provider hyper-focused on delivering easy-to-use and secure communication and collaboration solutions to SMBs and the partners that serve them.
Intermedia account is having many likes, talking about them many people. Last activity on . Recent posts:
About: Intermedia is a Unified Communications as a Service (UCaaS) and business cloud email provider hyper-focused on delivering easy-to-use and secure communication and collaboration solutions to SMBs and the partners that serve them.
Intermedia account is having many likes, talking about them many people. Last activity on . Recent posts:
- A big congrats to the team for being recognized by Frost & Sullivan as a Top 5 North American Hosted IP Telephony & UCaaS Provider for 2019! https://bit.ly/2ldBSih
- Our VP of Collaboration shares how as technology continues to advance and facilitate the future of work, organizations should recognize the future of employee expectations as well. https://bit.ly/2lP4KNo
- Did you know that telecom services are taxed in almost every state? Look for a #UCaaS provider that frees you from that billing burden. https://bit.ly/2Z8iBxg
https://www.linkedin.com/company/intermedia/
Intermedia (established 1995) is a Privately Held entity having 3909 followers on LinkedIn and 501-1000 employees, industry Information Technology & Services.
Intermedia (established 1995) is a Privately Held entity having 3909 followers on LinkedIn and 501-1000 employees, industry Information Technology & Services.
Intermedia Blog Using Wordpress version 6.5. Blog added on December, 2011, with total 840 articles, Language en-US. See recent blogs summary posts:
- How Much Does a Modern Business Phone System Cost? - With cloud technology, the bar to getting a business phone system is lower than ever. You can obtain a feature-rich professional line for just $27.99 as long as you have an internet [...] The post How
- How Much Data Do VoIP Services Use? Everything You Should Know About VoIP Bandwidth Requirements - VoIP communications rely on your internet bandwidth for smooth service. Find out how much data you need to avoid poor call quality or service interruptions. The post How Much Data Do VoIP Services ...
- What Is Direct Inward Dialing (DID)? - Direct inward dialing allows someone to reach a party within your organization without going through an operator. Discover its benefits and how to set up DID. The post What Is Direct Inward Dialing ...
📈 Domains trend
Reviews👪 Intermedia Customer Ratings
The quick stats of Intermedia profile shows a note average of 4.1 out of 10, counting 11 opinions. (few listed on the top of the page)
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| (3 = 27.27%) | |
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| (2 = 18.18%) | |
| (6 = 54.55%) |
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Oscar (salesus@o...) / oksolar.com
😠 I'm hosting with Intermedia for 11 years and I'm looking for a better solution any help will be appreciated.
Horrible down agin and again, RUDE tech support was extremely rude about what was a legitimate
Horrible down agin and again, RUDE tech support was extremely rude about what was a legitimate
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Jack Miller (jack@g...) / goodlifeteam.com
😞 We had significant downtown with our website, intermedia finally agreed to move our website to a different server. This corrected outages but not speed. We moved our web hosting elsewhere and were pleasantly surprised by how much better service was at another provider. When we finally cancelled our account, intermedia botched the job of updating their servers and we could not email anybody hosted at intermedia for weeks due to their incompetence - this took several calls to resolve and tech support was extremely rude about what was a legitimate problem with their DNS settings.
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-anonymous- (-no email-)
😠 Our website is down again...we are completely helpless and intermedia.net offices do not open for several hours. Stay away from this company.
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-anonymous- (-no email-)
😞 Downtime 'happens' as I was told from their staff. That means that some weeks I'm down for up to 48 hours. You can never contact them and they are only available on reg biz hours Mon-Fri. We will be switching our companies hosting ASAP. Beware of intermedia.net they are very expensive too when compared with other hosting companies.
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Kris Pazhayanoor (kpazhayanoor@t...)
😁 We chose Intermedia over the competition, because the configuration fit exactly what we needed. Feature set provided matched the price very well. Overall, it was a win-win for all parties.
It is also impressive how Intermedia offers top of the line products quickly (was the first to launch hosted Exchange 2007 though we don't use it). The email service was and continues to be a huge benefit to us.
This solution (we proxy email through Intermedia's spam filters and host exchange internally) has been the best IT decision we've ever made.
It is also impressive how Intermedia offers top of the line products quickly (was the first to launch hosted Exchange 2007 though we don't use it). The email service was and continues to be a huge benefit to us.
This solution (we proxy email through Intermedia's spam filters and host exchange internally) has been the best IT decision we've ever made.
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Tomas (bm-xjbvhw@o...)
😁 Around 10 years ago I got to know Intermedia and its services. When I saw and worked Intermedia's services and support, I understood that Intermedia is most possibly the best in this market. For the first years of cooperating, through Aegis Fund, I never had any technical problems so actually I had no idea about the customer support quality. Last year I had several technical problems with my account and customer support was always helping and fast. The guys of the support department truly deserve congratulations.
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Tom DiRocco (tom@a...)
😠 I was a Intermedai client for 10 years. They never adjusted our price and we were paying well over the current market price for the same service.
i tried to negotiate our price to be more competive as we were paying over $100 a month and bought the new service from GO Daddy for less than $100 a year.
i was offered a month's credit from intermedia. Suffice to say that I made the switch.
My advice is to shop your services and have them adjusted to reflect the market versus paying the same amount for years.
i tried to negotiate our price to be more competive as we were paying over $100 a month and bought the new service from GO Daddy for less than $100 a year.
i was offered a month's credit from intermedia. Suffice to say that I made the switch.
My advice is to shop your services and have them adjusted to reflect the market versus paying the same amount for years.
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Tomas (Errikkila@l...)
😁 Intermedia's web hosting fits all the criteria that I was looking for. I've been hosting with them for about 1 year, and have never experienced any downtime. Also I must to write about their control panel HostPilot. It is very intuitive and don't require any technical knowledge at all. Just login and start to manage your account, it's so easy!
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