Intermedia review

11 user reviews, 0 support responses, 0 testimonials, 5 products, 0 promotions, 4 social accounts, 5447 domains, 7823 hosted, Alexa #27396, listed 2005 (#1140)

Most Recent Customer Reviews

RES3168 (john@t...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Intermedia is a FRAUD
Reseller for over 4 years, 10 accounts, received first commission check then they stop payment on the check and tell me they made a mistake. Merry Christmas...
Fraud is a deception deliberately practiced in order to secure unfair or unlawful gain.
Joe (joe@t...) / total-advertising.com
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
down all the time
Currently all of our accounts are down including emails. Even Intermedia's own site and phone numbers are down. They are by far the worst host I've ever dealt with.
Mike Olin (mikeolin1@g...) / pubgroup.com
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
Worst customer service of any company I have ever dealt with!
Warning: you will regret ever doing business with Intermedia.net. They have the worst customer service of any company I have ever dealt with in IT. They provide incorrect or false information on email account settings, they do not collaborate internally on support issue, which means you may get someone knowledgeable or not and they will lead you down a path of frustration, it's a roulette table. We have over 110 mailboxes with them and pay a premium for the service, but we get low end support and high end frustration. Over less than 2 years, we have accumulated 57 support tickets with them and rarely are the tickets closed within 48 hours. There is absolutely no sense of urgency with this company. If you get frustrated and call the main business phone, they just forward you to the level 2 support staff, not even the support management to discuss the issue in detail. If you should ask for a senior support person, they will send you to the Ukranian support staff, who love to test [read more...]
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Listed and verified since 2005

Overview

Services: Web Hosting Own datacenter

About Intermedia

Intermedia gives customers and partners the freedom to focus on business, not IT. We do it by integrating 30 essential cloud IT apps with a single point of control - and backing it with levels of reliability, security and support that assure a Worry-Free Experience

Intermedia is a one-stop shop for cloud business applications. Our Office in the Cloud suite integrates the essential IT services that businesses need simply to do business - including email, voice, file syncing and sharing, conferencing, instant messaging, identity and access management, mobility, security and archiving. Office in the Cloud goes beyond unified communications to encompass a wider breadth of fundamental IT services, delivered by a single provider.

After has been fully acquired by private equity firm Madison Dearborn Partners, LLC (MDP) in 2017, Intermedia has made a business decision to exit the web hosting business and will be transitioning all web hosting accounts by the end of Q1 2018.

There are certain IT services that you need simply to do business. Office in the Cloud lets you get these services from a single provider. We manage integration, security and mobility so your users and admins stay focused on business.

Intermedia Unite makes it easy to combine your business PBX phone system, team chat and messaging, video conferencing, screen sharing, file collaboration into a seamless experience oriented around company needs and employee work style.

Special pages


intermedia.net Cover
Website research for Intermedia on January 8, 2019 by WebHostingTop

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PlansWebsite Products

Exchange - Linux Keep mouse
over features!
PriceDisk space Transfer UpdatedFree domain /
Allowed
Exchange EmailfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0

Unlimited Mailbox Storage
Intermedia Email Protection
ActiveSync for mobile devices
HostPilot Control Panel
Free, Expert Migration
24/7 Phone support
Intermedia AnyMeeting® Video Conferencing
Intermedia AppID® Single-sign on
SecuriSync Backup and [...]
Plan URL : https://www.intermedia.net/products/exchange-hosting/pricing
$7.49/mo.unlimitedunmetered 0 / unlimited
Exchange Email + ArchivingfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0

Unlimited Mailbox Storage
Intermedia Email Protection
ActiveSync for mobile devices
HostPilot Control Panel
Free, Expert Migration
24/7 Phone support
Intermedia AnyMeeting® Video Conferencing
Intermedia AppID® Single-sign on
SecuriSync Backup and [...]
Plan URL : https://www.intermedia.net/products/exchange-hosting/pricing
$9.99/mo.unlimitedunmetered 0 / unlimited
Exchange + SecuriSync BackupfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0

Unlimited Mailbox Storage
Intermedia Email Protection
ActiveSync for mobile devices
HostPilot Control Panel
Free, Expert Migration
24/7 Phone support
Intermedia AnyMeeting® Video Conferencing
Intermedia AppID® Single-sign on
SecuriSync Backup and [...]
Plan URL : https://www.intermedia.net/products/exchange-hosting/pricing
$10.99/mo.unlimitedunmetered 0 / unlimited
Exchange Email + Office AppsfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0

Unlimited Mailbox Storage
Intermedia Email Protection
ActiveSync for mobile devices
HostPilot Control Panel
Free, Expert Migration
24/7 Phone support
Intermedia AnyMeeting® Video Conferencing
Intermedia AppID® Single-sign on
SecuriSync Backup and [...]
Plan URL : https://www.intermedia.net/products/exchange-hosting/pricing
$14.99/mo.unlimitedunmetered 0 / unlimited
Exchange + Compliance and SecurityfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0

Unlimited Mailbox Storage
Intermedia Email Protection
ActiveSync for mobile devices
HostPilot Control Panel
Free, Expert Migration
24/7 Phone support
Intermedia AnyMeeting® Video Conferencing
Intermedia AppID® Single-sign on
SecuriSync Backup and [...]
Plan URL : https://www.intermedia.net/products/exchange-hosting/pricing
$16.99/mo.unlimitedunmetered 0 / unlimited

Contact information is managed by intermedia.net representatives info@i..., sales@i..., announce@i..., resellers@i..., pr@i..., mlombardi@i... [login] | Last company update:

It seems the intermedia.net website has Javascript error on main page, detected Jan 08, 2019

Web stats

Targeting: Australia, Austria, Italy, Poland, Singapore, Thailand, United States
Details forhttps://www.intermedia.net/
Website DNS: ns3.intermedia.net => 162.244.196.45 ( Mountain View ) / Intermedia.net Inc.
ns2.intermedia.net => 64.78.22.176 ( Mountain View ) / Intermedia.net Inc.
ns5.intermedia.net => 64.78.26.80 ( Mountain View ) / Intermedia.net Inc.
ns4.intermedia.net => 64.78.22.187 ( Mountain View ) / Intermedia.net Inc.
Server Software: nginx
Website IP: 162.244.197.199
IP Location Country/State/City: United states / California / Mountain view - see top providers in United States, California
ISP Name / ISP URL: Intermedia.net Inc. / intermedia.net

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News / Press release

Intermedia Launches Hosted PBX VoIP Telephone Service - Offers unified communications to its hosted Microsoft Exchange customers.
Intermedia, a web hosting and business email services provider for small and medium enterprises, yesterday launched its hosted PBX service. The company articulates that the service is VoIP-based and integrates with its hosted Exchange email service - enabling customers to access not only hosted PBX features such as unlimited domestic calling and extension dialing, but also unified communications (UC) features such as
Save 30% on Windows 2003 Hosting Plans with intermedia.net - Intermedia (intermedia.net), the leading web hosting provider offer 30% discount on Standard, Advanced and Preferred Windows 2003 annual plans.

Each plan offers industry-leading ASP.Net hosting, combined with 99.99% uptime and a robust control panel that gives you the control you need to build the exact environment you require.
See the some major features:
- Windows 2003 / IIS 6.0
- Classic ASP
-PHP5
-ASP.NET 1.1/2.0 Hosting
- .NET 2.0/3.0/3.5 Framework
- My SQL / MS SQL 2008 SQL
Intermedia Offers Server 08 Hosting - Windows and Linux hosting provider Intermedia (www.intermedia.net) has updated its Windows plans to include Windows Server 2008 with IIS 7 and muiltiple SQL 2008 databases, expanding its web hosting offerings that make up about a quarter of its business.
According to a company spokesperson in an email to the WHIR, hosted Exchange focussed Intermedia has turned its attention to web hosting this week by upgrading its Windows hosting offerings.Intermedia's new Windows hosting plans also offer ...
[search all intermedia.net news]

Social Networks

https://www.linkedin.com/company/intermedia
Intermedia (established 1995) is a Privately Held entity having 3909 followers on LinkedIn and 501-1000 employees, industry Information Technology & Services.
Intermedia Blog  Using Wordpress version 5.1.2. Blog added on December, 2011, with total 446 articles, Language en-US. See recent blogs summary posts:
- Frost & Sullivan names Intermedia a Top 5 North American Hosted IP Telephony and UCaaS Provider for 2019 - Although there are over 120 hosted IP telephony and UCaaS brands in North America vying for customer attention and investment, Frost & Sullivan analyzed the 30 leading players in the North American ...
- How to Grow Your Business as a UCaaS Provider - Not all UCaaS providers structure their MSP partner relationships in the same way, and few of them do so with an approach that benefits your business. How do you choose the right provider whose ...
- Protect your business and increase employee productivity with new Intermedia Unite™ Spam Caller Protection - Intermedia's new service for Unite customers, Spam Caller Protection, includes sophisticated detection tools which sniff out calls originated by autodialers, and recognizes known spammers and scammers

Domains trend


Intermedia Domain trend

ReviewsCustomer Ratings

The quick stats of Intermedia profile shows a note average of 4.1 out of 10, counting 11 opinions. (few listed on the top of the page)
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(3 = 27.27%)
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Oscar (salesus@o...) / oksolar.com
Time Hosted: over 3 years
Global rating
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Cost
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I'm hosting with Intermedia for 11 years and I'm looking for a better solution any help will be appreciated.

Horrible down agin and again, RUDE tech support was extremely rude about what was a legitimate
Jack Miller (jack@g...) / goodlifeteam.com
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
We had significant downtown with our website, intermedia finally agreed to move our website to a different server. This corrected outages but not speed. We moved our web hosting elsewhere and were pleasantly surprised by how much better service was at another provider. When we finally cancelled our account, intermedia botched the job of updating their servers and we could not email anybody hosted at intermedia for weeks due to their incompetence - this took several calls to resolve and tech support was extremely rude about what was a legitimate problem with their DNS settings.
-anonymous- (-no email-)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
Our website is down again...we are completely helpless and intermedia.net offices do not open for several hours. Stay away from this company.
-anonymous- (-no email-)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
Downtime 'happens' as I was told from their staff. That means that some weeks I'm down for up to 48 hours. You can never contact them and they are only available on reg biz hours Mon-Fri. We will be switching our companies hosting ASAP. Beware of intermedia.net they are very expensive too when compared with other hosting companies.
Kris Pazhayanoor (kpazhayanoor@t...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
We chose Intermedia over the competition, because the configuration fit exactly what we needed. Feature set provided matched the price very well. Overall, it was a win-win for all parties.
It is also impressive how Intermedia offers top of the line products quickly (was the first to launch hosted Exchange 2007 though we don't use it). The email service was and continues to be a huge benefit to us.
This solution (we proxy email through Intermedia's spam filters and host exchange internally) has been the best IT decision we've ever made.
Tomas (bm-xjbvhw@o...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Around 10 years ago I got to know Intermedia and its services. When I saw and worked Intermedia's services and support, I understood that Intermedia is most possibly the best in this market. For the first years of cooperating, through Aegis Fund, I never had any technical problems so actually I had no idea about the customer support quality. Last year I had several technical problems with my account and customer support was always helping and fast. The guys of the support department truly deserve congratulations.
Tom DiRocco (tom@a...)
Time Hosted: over 3 years
Global rating
Features
Cost
I was a Intermedai client for 10 years. They never adjusted our price and we were paying well over the current market price for the same service.
i tried to negotiate our price to be more competive as we were paying over $100 a month and bought the new service from GO Daddy for less than $100 a year.
i was offered a month's credit from intermedia. Suffice to say that I made the switch.
My advice is to shop your services and have them adjusted to reflect the market versus paying the same amount for years.
Tomas (Errikkila@l...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
Intermedia's web hosting fits all the criteria that I was looking for. I've been hosting with them for about 1 year, and have never experienced any downtime. Also I must to write about their control panel HostPilot. It is very intuitive and don't require any technical knowledge at all. Just login and start to manage your account, it's so easy!

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