Innova Host Review 2026. Is innovahost.com.br good web hosting in Brazil?

📄 Editorial Review

(3*) 🔧 Services: Web HostingDomain Registration
Innova Host is a Brazilian web hosting company serving individuals, developers, agencies and small businesses. The hosting operation dates back to 2009, while the current legal entity, INNOVA SERVIÇOS DE INTERNET LTDA, CNPJ 30.059.175/0001-35, was registered in 2018.

The service portfolio is focused on Shared Hosting, Reseller Hosting, Domain Registration, Professional Email, SSL Certificates and Website Builder services. VPS and dedicated servers are not part of the current product range, keeping the business centered on managed hosting products where customers do not need to administer an operating system or server infrastructure themselves.

Shared hosting uses NVMe SSD storage, cPanel and CloudLinux, with automatic daily backups, free SSL certificates and a 99.9% uptime guarantee. Current packages provide between 15 GB and 100 GB of NVMe storage, support from one to seven websites and include between 250 GB and 2 TB of monthly traffic. Depending on the package, customers receive between 15 and 100 email accounts.

The hosting environment is quite flexible for developers. PHP versions from 5.3 through 8.5 are available alongside MySQL, PostgreSQL, SSH, Composer, Git, cron jobs, Node.js, Python and Ruby. Database administration is available through phpMyAdmin and phpPgAdmin, while WordPress and other applications can be deployed through Softaculous.

CloudLinux separates hosting accounts and helps prevent one customer from consuming resources allocated to another. Security includes firewall protection, WAF, malware protection, antivirus, antispam and SSL. Automatic daily backups provide an additional recovery option, although customers remain responsible for maintaining their own independent backups because server backups are supplied as a courtesy rather than as a substitute for customer-managed copies.

Reseller Hosting is aimed at web agencies, designers, developers and IT professionals that want to manage multiple customer accounts. Packages combine WHM with individual cPanel accounts and include white-label operation, NVMe storage, CloudLinux, SSL, antivirus, antispam and automated backups. Current reseller packages provide 50 GB, 100 GB or 150 GB of storage and allow 10, 20 or 30 cPanel accounts respectively.

Professional email is available separately from web hosting. Packages range from 15 GB with 15 mailboxes to 100 GB with 100 mailboxes. They support IMAP, POP3 and SMTP, along with webmail, SSL/TLS connections, antispam, antivirus, filtering, forwarding and automatic replies. SPF and DKIM are also supported for mail authentication.

Domain registration covers Brazilian and international extensions such as .com.br, .net.br, .com, .net and .org, together with numerous newer generic extensions. Managed DNS, transfer locking, URL forwarding and renewal notifications are included. WHOIS privacy protection is available for extensions that support it.

The website builder is supplied through Site.pro and is included with hosting accounts. It provides responsive templates, drag-and-drop editing, contact forms, image and icon libraries, basic SEO settings and direct publication to the customer's domain. The website-builder license remains connected to an active Innova Host hosting account.

The company operates primarily for the Brazilian market. The website, customer area and support are centered on Brazilian Portuguese, while product prices are displayed in Brazilian reais (BRL). No multi-language/localized version exists.

💰 Price & Cost

Shared hosting starts with Hospedagem 1 at R$19.90/month, providing 15 GB NVMe storage, 250 GB monthly traffic, one website and 15 email accounts. Hospedagem 2 costs R$29.90/month with 30 GB and two websites, Hospedagem 3 costs R$49.90/month with 60 GB and four websites, while Hospedagem 4 costs R$79.90/month and includes 100 GB, seven websites and 2 TB of monthly traffic.

Reseller hosting starts at R$79.90/month for 50 GB of storage and 10 cPanel accounts. The larger packages cost R$149.90/month for 100 GB and 20 accounts and R$219.90/month for 150 GB and 30 accounts.

Professional email starts at R$16.90/month for 15 GB and 15 accounts. Larger packages cost R$24.90, R$44.90 and R$74.90/month as capacity increases to 30 GB, 60 GB and 100 GB.

Longer billing periods reduce the effective monthly cost. Shared hosting and professional email provide approximately 16% savings with annual billing and about 31% with a three-year term. Reseller hosting provides approximately 16% savings annually and around 30% on three-year billing.

A .com.br domain currently costs R$40.00 for registration and R$49.90 for renewal. A .com domain costs R$79.90 for registration and R$99.90 for renewal, with other extensions priced individually.

Payment methods include Pix, boleto bancário, credit card and PayPal. Supported credit cards include Visa, Mastercard, American Express, Elo, Hipercard and Hiper. Pix and card payments are normally processed rapidly, while boleto bancário payments can require around one business day for confirmation.

Shared hosting and reseller hosting include a 15-day money-back guarantee. Domain registrations, SSL certificates, administrative charges, customized software installations, software licenses and additional resources are excluded from refunds. The guarantee is available only once to the same customer, and domain costs associated with hosting promotions are not refundable.

🏢 Data Center

Hosting servers are located in the United States. Part of the active hosting infrastructure associated with Innova Host nameservers operates on the network of Hivelocity, AS29802, with server infrastructure in Dallas, Texas.

Shared hosting uses NVMe SSD storage, CloudLinux account isolation and cPanel. Daily automated backups, firewall protection, WAF, antivirus and malware protection are integrated into the hosting platform. NGINX caching is also part of the newer hosting environment.

The service carries a formal 99.9% uptime guarantee. When qualifying unplanned physical downtime exceeds the permitted monthly threshold, customers can request proportional service credit based on the affected hosting plan. Availability for SLA purposes is calculated using monitoring from the server infrastructure rather than external third-party monitoring systems.

✍️ Customer Support

Customer support is online and in Portuguese. Existing customers can open technical support tickets through the client area, where each request and response remains recorded as part of the account history.

The ticket system is the primary channel for hosting, email, cPanel, configuration and account-related technical problems. Response times can be relatively fast, although there is no fixed ticket-response SLA guaranteeing a specific number of minutes or hours.

Migration assistance is available for customers transferring websites from another cPanel hosting provider. This migration is offered as a courtesy and depends on the compatibility and accessibility of the source hosting environment.

WhatsApp and social networks are not official technical support channels. Billing documents and payment requests are handled through Innova Host's website and customer area.

A knowledge base provides additional guidance for hosting, domains, email, payments, reseller accounts, backups, programming tools and the website builder.

🔨 Control Panel

Shared hosting uses cPanel, providing management of files, FTP accounts, databases, domains, email accounts, statistics, PHP settings, cron jobs, SSL certificates and other hosting functions.

Reseller customers also receive WHM, allowing them to create and administer individual cPanel accounts, configure hosting packages, manage DNS, monitor storage and bandwidth consumption and operate hosting services under their own brand.

Softaculous simplifies application deployment and includes one-click WordPress installation. Developer access includes SSH, Git, Composer, multiple PHP versions, Node.js, Python and Ruby.

The Site.pro website builder is integrated with the hosting environment and remains available while the corresponding Innova Host hosting subscription is active.

🎯 Conclusion

Innova Host offers a straightforward hosting environment for Brazilian customers who prefer conventional cPanel hosting without the administration requirements associated with VPS or dedicated servers. NVMe storage, CloudLinux isolation, automatic daily backups, free SSL certificates, developer tools and the 99.9% uptime guarantee make the shared-hosting packages suitable for personal websites, company websites and WordPress installations.

The reseller packages add WHM, separate cPanel accounts and white-label capability, making them particularly useful for agencies, freelancers and developers hosting multiple customer websites. Domain registration, professional email and the website builder provide enough complementary services to maintain a typical small-business online presence within the same account.

Hosting infrastructure is based in the United States, so Brazilian projects requiring the lowest possible domestic latency should consider that geographic factor. The product line also remains focused on managed shared services rather than VPS or dedicated infrastructure.

Overall, the combination of familiar cPanel administration, NVMe storage, developer support, transparent packages, reseller functionality and a 15-day money-back guarantee makes Innova Host a practical option for Brazilian users looking for traditional shared hosting and related internet services.

📢 Special pages

• Contact us
• About us
• Terms of Service
• Privacy
• Knowledge base