icelab review

0 user reviews, 1 testimonial, 17 products, 0 promotions, 0 social accounts, Alexa #0, listed 2005 (#1172)

Overview

Services: Web HostingDomain Registration

About icelab

Icelab Networks LLC is a profitable and established provider of hosting solutions headquartered in the Denver Tech Center (DTC) just south of downtown Denver, Colorado. Since 1998 we have been providing small businesses and home office markets with affordable and reliable hosting services.

Why us ?

Experience. Icelab Networks is owned and operated by IT professionals who truly understand the technology and infrastructure that power your sites, servers, and applications. Our experience helps you succeed online.

Reliability. We understand the importance of service availability and that's why ALL of our services are backed by a 99.99% uptime guarantee. We monitor the hosting environment 24 hours a day so that you can focus on the important aspects of your business.

Support. Our team is commited to providing accurate assistance quickly. We're here for you 24x7 and provide many convenient means of assistance to our customers through telephone, email, and web-based support systems.

Customer Satisfaction. More than a decade later, our very first customer is still with us today. Recent revenue reports show more than 50% of Icelab Networks new recurring revenue came from existing customer growth and referrals.

The internet is a global marketplace. That's why all of our hosting solutions include fully redundant connectivity from leading tier 1 providers. Blended bandwidth improves overall performance for you and your customers and backs our 99.99% network uptime guarantee.

All of our systems and equipment are housed at the Latisys data center in the Denver Tech Center, a SAS70 Type II facility. To keep your hosted data safe and secure we utilize such features as:

Redundant power and cooling
Key cards and biometrics
24x7 video surveillance
Ultrasonic Humidifiers
Website research for icelab on by WebHostingTop

icelab Promotions

There is no coupon code or promotion listed.

icelab Listed Plans

Shared - Linux Keep mouse
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PriceDisk space Transfer UpdatedFree domain /
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Digisurge - DS1 featuresDigisurge LLC is a web hosting company located in South Bend, Indiana. We are extremely proud of the service and support we offer to our customers. All of our hosting accounts are built on the highest quality hardware available.
Operating [...]
$4.95/mo.250 MB5 GB
Icelab - Startup featuresWeb hosting has never been easier or more affordable. All accounts get a Plesk web-based control panel for easy management of your domains.
Operating System:LinuxWeb Server Software Offered:ApacheWeb Hosting Server Features:FTP AccountsCron [...]
$8.00/mo.50 MB2 GB
Digisurge - DS2  $9.95/mo.500 MB10 GB
Icelab - Level 1  $10.00/mo.100 MB4 GB
Digisurge - DS3  $14.95/mo.750 MB15 GB
Icelab - Level 2  $15.00/mo.300 MB6 GB
Digisurge - DS4  $19.95/mo.1 GB20 GB
Icelab - Level 3  $20.00/mo.500 MB8 GB
Digisurge - DS5  $24.95/mo.1500 MB30 GB
Digisurge - DS6  $29.95/mo.2 GB40 GB
Shared - Windows Keep mouse
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PriceDisk space Transfer UpdatedFree domain /
Allowed
Icelab - Win Level 1 featuresWeb hosting has never been easier or more affordable. All accounts get a Plesk web-based control panel for easy management of your domains.
Operating System:WindowsWeb Server Software Offered:IISWeb Hosting Server Features:FTP AccountsCron [...]
$15.00/mo.100 MB4 GB
Icelab - Win Level 2 featuresWeb hosting has never been easier or more affordable. All accounts get a Plesk web-based control panel for easy management of your domains.
Operating System:WindowsWeb Server Software Offered:IISDatabases Features:MS SQLWeb Hosting Server [...]
$20.00/mo.300 MB6 GB
Icelab - Win Level 3  $30.00/mo.500 MB8 GB
Reseller - Linux Keep mouse
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PriceDisk space Transfer UpdatedFree domain /
Allowed
Digisurge - Basic Reseller featuresDigisurge, LLC enables you to start your own hosting business easily with the support you need.
Operating System:LinuxWeb Server Software Offered:ApacheDatabases Features:MySQLWeb Hosting Server Features:FTP AccountsCron JobsBackupPassword Protect [...]
$39.95/mo.3 GB50 GB
Digisurge - Standard Reseller  $59.95/mo.5 GB100 GB
Digisurge - Advanced Reseller  $79.95/mo.7 GB150 GB
Managed - Windows Keep mouse
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PriceDisk space Transfer UpdatedFree domain /
Allowed
Icelab - Self-Managed Dedicated Servers featuresAre you an experienced systems administrator looking for an affordable server solution and complete control of your system? We will build a 1u rackmount server tailored to your needs. Servers start at just $99 per month. Contact us today for a [...]$30.00/mo.20 GB10 GB

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Web stats

Targeting: United States
Details for http://www.icelab.net
Website DNS: ns2.icelab.net => 205.209.45.10 ( Englewood ) / Latisys-Denver LLC - latisys.com
ns1.icelab.net => 65.38.162.10 ( Englewood ) / Latisys-Denver LLC - latisys.com
MX::icelab.net.pri-mx.na0107.smtproutes.com => 192.69.16.71 ( Austin ) / Solarwinds MSP US Inc. - solarwinds.com
MX::icelab.net.bak-mx.na0107.smtpbak.com => 5.10.67.28 ( Amsterdam ) / SoftLayer Technologies Inc. - softlayer.com
Server Software: Apache|PHP/5.3.29
Website IP: 208.42.238.41
IP Location Country/State/City: United states / Colorado / Denver - see top providers in United States, Colorado
ISP Name / ISP URL: Latisys-Denver LLC / latisys.com

TestimonialsCustomer testimonials

Icelab used to have excellent customer support. The original owners/operators worked tirelessly to provide the best service to their customers and always made me feel well cared for. Then Icelab was bought by another hosting company and, since then, their customer support presence is absolutely non-existent. You can't call or email anyone. The only way you will ever receive any response (if you're lucky) is via the web-based support ticket system which is often broken and still solicits No response from anybody at Icelab Networks. If you do get a hold of someone you will be talked to as if you are of no value to them, they obviously have way better things to do than help you. At one point I tried for almost a week to get a response from someone, all in vain. I have since moved all of my domains to a Rackspace Cloud Server account (which I love btw) and cancelled my account with Icelab. The following month they charged my bank account for another month of service. It took several days to get them to refund the charge and told me they would be shipping my server back to me laterthat week. That was almost 3 weeks ago.. my server is still, as I write this, up and running at icelab despite the fact that I expressed the fact that I Need my server back Asap. I was about to start the whole support ticket tag game all over again with them when I decided to write this review first. I'm so sick of this place. I'm almost done with them.. I hope they ship my server back to me someday soon. :( .. beware! stay away!

Update: (Jul 28 2011)

Finally got my server back from them after almost a month of waiting in the dark since nobody ever responds from icelab. They charged me $80 to ship it back. That's about 3 times what shipping should have cost. When I plugged in my server for the first time it started up instantly without pressing the power button. This means that Tom (he's the owner/operator/tech support now) simply yanked the power cord out of my server without shutting it down, presumably done out of spite or maybe just pure negligence. One of the HDDs looked like it had been forcibly disconnected to the point the SATA cable is damaged. The rack rails were both bent horribly and I am missing several pieces of hardware from inside the server. I won't bother contacting them (or trying to) about it. It's no use. Take my experience as a warning people. ICELAB IS NO GOOD
Jay Hartigan ( icelabsucks@j... ) / Jaynay.com

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