Hosting.com.hk Review 2026. Is hosting.com.hk good web hosting in Hong Kong?

📄 Editorial Review

(3*) 🔧 Services: Web HostingDomain Registration
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Hosting.com.hk is a long-established Hong Kong hosting provider operated by ABC Computer Systems Limited, a local Internet and IT company established in 1996. The hosting business has been active since the early years of the commercial Internet in Hong Kong, with Hosting.com.hk operating by at least 1997. ABC Computer Systems holds Hong Kong ISP/PNETS licence No. 1462 and has also maintained a long involvement in the local domain-name market, including multiple Hong Kong Domain Name Registration Company Best Partner awards.

The company offers a broad range of services covering Linux and Windows Shared Hosting, Email Hosting, Domain Registration, Reseller Hosting, VPS/Virtual Server Hosting, SSL Certificates, DNS, FTP Hosting, File Manager, Cloud File Sharing, Email Archiving, EDM/Email Marketing, Website Builder, E-commerce and Web Design. The current server-hosting range is based mainly on virtualized vmServer configurations rather than a conventional catalog of bare-metal dedicated servers.

Shared hosting is designed primarily for business websites and email. Current packages range from HK$68 to HK$580 per month and combine approximately 101 GB to 501 GB of total web and mail capacity. Website storage itself is comparatively modest at around 1 GB, while most of the available capacity is assigned to email. Depending on the package, customers receive between 5 and 100 email accounts, 5 GB of iFiles storage, EDM delivery allowances, calendar sharing, Group Webmail and free SSL.

Linux hosting supports FTP, PHP including PHP 8.x, MySQL/MariaDB, WordPress and other common web applications. Windows hosting covers ASP, ASP.NET, Microsoft Access and Microsoft SQL technologies. The hosting environment also includes WAF protection, making the underlying platform considerably more current than the visual appearance of the main Hosting.com.hk website suggests.

Email Hosting is one of the company's strongest services. Entry-level plans begin at HK$35 per month, with larger business packages and vmServer-based mail configurations available for organizations requiring more capacity or control. Features include POP3, SMTP, IMAP, encrypted SSL/TLS connections, Group Webmail, spam and virus filtering, clustered mail servers, load balancing, secondary mail backup, calendar and address-book sharing, CalDAV/CardDAV and email-security reporting. The mail platform supports TLS 1.3 together with DKIM, DomainKey and DMARC authentication.

The Smart vmServer range provides VPS-style hosting with four main configurations. Pricing starts at HK$560 per month and extends through HK$980, HK$1,780 and HK$2,580 per month. Configurations range from 2 GB to 12 GB RAM, 20 GB to 150 GB of server storage and monthly bandwidth allowances from 1 TB to 4 TB. Each package includes a fixed IP address, DNS hosting and operating-system support. Optional SSH access is available for customers who want greater control, while backup and advanced monitoring services can be added separately.

Domain registration covers popular generic extensions and Hong Kong domains. Standard .com, .net, .org, .us, .info and .biz domains are priced around HK$200 per year. Hong Kong extensions such as .com.hk, .net.hk and .org.hk are also around HK$200 per year, while .hk costs approximately HK$250 per year. Chinese-language Hong Kong domains and mainland Chinese extensions are also available. A reserved-domain service fee of HK$100 may apply in some situations, although it can be waived when another hosting or email service is purchased.

The Reseller Hosting program is aimed at web designers, freelancers, consultants and IT companies that want to resell hosting-related services to their own clients. Resellers can work with domains, hosting, email, File Manager, DIY Homepage and e-commerce products while benefiting from discounted pricing. Private-label webmail and hidden technical support make it possible for resellers to keep the customer relationship under their own brand.

The iFiles service integrates cloud file storage and large-file transfer with Group Webmail. It includes granular user permissions and password-protected upload and download links. A basic 5 GB allocation is bundled with qualifying packages, while larger storage configurations extend to 1 TB.

Separate FTP Hosting packages are also available. Entry pricing starts at HK$68 per month for 1 GB of space and 10 FTP accounts, with larger packages extending to 10 GB and 100 FTP users. This remains useful for businesses that need straightforward managed file-transfer access without running their own server.

Email Archive provides centralized retention and searching of incoming and outgoing email, with packages ranging from 100 GB to 1 TB. EDM Services add newsletter creation, mailing-list management, unsubscribe handling and delivery/read reporting. The basic EDM allowance covers 1,000 monthly deliveries, while larger quotas can be purchased separately. Unsolicited bulk email is prohibited.

The File Manager service provides browser-based document sharing, password protection and file transfer. The older Hosting.com.hk catalog lists 300 MB at HK$200 per month and 1 GB at HK$500, while the newer ABC Computer Systems catalog lists the same capacities at HK$100 and HK$300. Customers interested in this particular service should confirm the applicable tariff before ordering.

The DIY Homepage package combines hosting, email and a browser-based website builder. It supports English, Traditional Chinese and Simplified Chinese content and includes product catalogs, forms, protected areas, usage statistics, downloads and payment integration. The annual package costs HK$1,800.

The eShopping platform starts at HK$3,800 per year and adds customer, inventory, order, invoice, shipping, discount, coupon and payment management. Multiple currencies and payment methods are supported, making it suitable for small businesses that want a managed Hong Kong-based online storefront.

Some website-builder documentation reflects an earlier generation of web technology, with references to Flash, WAP, GPRS, PDA/3G phones, Internet Explorer 7/8/9, Windows NT and MSSQL 2005. The Hosting.com.hk website itself also uses a narrow, image-heavy and dated layout rather than a modern mobile-first design. English and Chinese website versions exist, while the actual hosting, SSL and mail platforms have continued to receive much newer software and security upgrades.

SSL Certificates are available both independently and as part of hosting packages. Qualifying Linux hosting packages include free 90-day SSL certificates that renew every three months. Paid single-domain SSL costs around HK$600 per year, while wildcard SSL is approximately HK$2,800 per year.

Web design is available as a managed service, with professional projects starting at around HK$12,888. The development offering covers WordPress, Magento, OpenCart, SSL, SEO and related web-development requirements.

💰 Price & Cost

Prices are primarily quoted in Hong Kong dollars (HKD). Shared hosting begins at HK$68 per month, email hosting at HK$35 per month, FTP hosting at HK$68 per month and Smart vmServer hosting at HK$560 per month. Domain registrations generally begin around HK$200 per year, while the DIY Homepage and eShopping products cost HK$1,800 and HK$3,800 per year respectively.

Many hosting products use one-year prepayment, although some higher shared-hosting packages include a 20% discount when paid annually.

Payment methods include cheque, cash, bank deposit, bank transfer and PayPal with Visa or MasterCard. ABC Computer Systems also supports Stripe payments, including Visa, MasterCard, UnionPay and Alipay.

There is no money-back guarantee. Hosting subscriptions require advance notice for termination, and prepaid monthly or annual fees are non-refundable. Hosting, domains, SSL certificates, setup charges and custom work are also non-refundable once invoiced and paid.

🏢 Data Center

Hosting.com.hk uses three Hong Kong data-center environments identified as iAdvantage, PacificNET and CPCNet.

The network has historically included approximately 135 Mbps of overseas connectivity, five E1 links toward mainland China, together with 1 Gbps and 100 Mbps connections toward the Hong Kong Internet Exchange. ABC Computer Systems has also operated approximately 1.1 Gbps toward HKIX and around 120 Mbps toward US and China networks.

ABC Computer Systems operates AS55750 (ABCHK-HK) with its own APNIC-assigned address space, including the 223.29.248.0/22 allocation. Publicly routed prefixes include 223.29.248.0/24 and 223.29.249.0/24. HKBN Enterprise Solutions is among the network's upstream connections.

Email hosting uses clustered servers, load balancing, SAN/cloud storage, secondary mail-server backup and connectivity across multiple data-center locations. Website multi-backup can maintain daily, weekly and monthly copies, while Smart vmServer customers can add daily or weekly VM backups.

A numerical uptime guarantee is not included in the standard hosting or vmServer terms. The service agreement also limits liability for outages and data loss, so business customers with formal SLA requirements should arrange the required service level before deployment.

✍️ Customer Support

Customer support is available through telephone, email, online support and enquiry forms. The main company telephone number is +852 2579 1190, while Hosting.com.hk also uses +852 2775 5778 for support. Sales enquiries can be sent to sales@hosting, while technical assistance is available through support@abchk.

Regular office hours are Monday to Friday 09:00-18:00 and Saturday 09:00-13:00 Hong Kong time. Smart vmServer plans include basic operating-system assistance, while an advanced server-monitoring service with human follow-up is available for an additional monthly fee.

Support is especially suitable for local SMEs that prefer direct telephone and email assistance. DIY Homepage and eShopping customers also receive support and training for operating their websites and online stores.

🔨 Control Panel

Shared hosting uses the company's proprietary Easy Web Hosting Control Panel together with an Easy Email Management Control Panel. These browser-based tools cover common hosting and mail functions such as mailbox administration, forwarding, vacation messages, spam settings and website management.

FTP Hosting, File Manager, DIY Homepage and eShopping each use dedicated browser-based management tools. The eBill system handles subscriptions, invoices, domain management, support tickets and payments.

Linux Smart vmServer packages include DirectAdmin (directadmin.com) with installation. Plesk is available for Windows vmServer configurations as a paid option, with pricing around HK$1,800 per month. cPanel is not part of the standard hosting lineup.

🎯 Conclusion

Hosting.com.hk combines almost three decades of Hong Kong hosting experience with a broad selection of local business services. Its strongest points are its established Hong Kong operation, licensed ISP background, own autonomous system, multiple Hong Kong data-center locations, extensive business-email platform and complementary products covering domains, SSL, FTP, cloud file sharing, email archiving, EDM, website building and e-commerce.

Local telephone support and English, Traditional Chinese and Simplified Chinese services make it particularly practical for Hong Kong companies that prefer dealing with a regional provider. Business email is especially comprehensive, with clustering, backup mail servers, modern authentication standards, collaboration tools and optional archiving.

The main disadvantages are the dated customer-facing website, inconsistent pricing on a few older product pages, relatively small web-storage allocations in shared hosting, annual prepayment for many packages, non-refundable fees and the absence of a standard numerical uptime SLA.

For Hong Kong SMEs that prioritize local support, email hosting, domains and a long-established regional provider, Hosting.com.hk remains a practical option. Customers requiring modern cloud automation, large shared-hosting storage allowances or strict contractual availability guarantees should make sure the selected package matches those requirements before committing to a longer billing term.

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