❌ HostICan review

31 user reviews; 5 support responses; 0 testimonials; 28 products, 2 promotions, 2 social accounts; 2,066 domains, Alexa #0; 📆 listed 2006 (#3722)

👪 Most Recent Customer Reviews

📅 Jul 25, 2011

Bgt (-no email-)

😠 Keep away...
Before they changed ownerwship they were just fine.
Then everything went to hell.
First of all till they changed ownership they used to send you invoices to pay and renew.
Suddenly their system became autorenew and they auto-charged my credit card with a hosting I didnt want to renew. No refund of course.

They lock your domains you purchased from them and you need to open 20different support tickets to get YOUR domain unlocked and transfered away.
Their packages are now more expensive than they deserve, and uptime is not good.

A typical example of a nice small company that was bought by a bigger (?) one and got ruined.
Hostican is not what it used to be. I am taking ALL of my sites from them.

📅 Mar 10, 2011

Jonathan McDermott (jonny.mac@l...)

😠 I was hosting a forum and 3 MMORPG's using 2 dedicated servers paying over $1200 a month. My forum has over 22000 users and growing each day. Hostican shut our dedicated servers off WITHOUT warning when we was getting DDos attacked. They was then unable to bring the servers up for atleast a week. I was waiting around 2 days for a answer via there ticket system and calling them over the phone was useless also as they would refer you to the ticket system. The only solution they came up with was to reinstall Windows on the dedicated servers which was a completely stupid idea as it hosted all of our customers payment details. By law we could not loose them for over 6 years. However that was then resolved as i threatened to sue them if they did. Now they have completely shut me off and have not provided me with a reason. DONT use Hostican if you are a large business or have a high demand of traffic. Hostican? More like Hosticant!

📅 Feb 15, 2011

-anonymous- (-no email-)

😠 Hostican and their new corporate overlords jumpline.com should both be avoided at all cost. My website is offline every couple of days. Think about it; they suck so bad that you can't even load jumpline.com with out a time out error or a 403 error. I mean really this in incompetence at the highest level.

DO NOT HOST WITH HOSTICAN or JUMPLINE.COM

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📄 Overview

🔧 Services: Web HostingDomain Registration

📜 About HostICan

In just a few years, HostICan has quickly expanded from just a few customers to thousands of satisfied customers worldwide. We've grown from home offices to our current headquarters just outside Richmond, Virginia. Our commitment to quality has allowed us to excel and provide our customers with excellent value at an unbeatable cost.

Mission Statement
HostICan was built to provide our customers with satisfaction, value, speed and reliability.

General Overview
HostICan is a privately owned web hosting company based just outside of Richmond, Virginia providing web hosting services that meets every budget from shared hosting to dedicated servers. We have tailored our services to a wide audience, ranging from individuals to small businesses. We provide infrastructure, quality, and reliability at an unbeatable value. This is what really set us apart and helps us sleep well at night.

Customer Focus
Every customer is unique. We design our products with your specific needs in mind. Sometimes we ask ourselves "How can we give more to our customers?". Then we work out a way to do it. We know you want simplicity, so we make it simple. If you need guidance, we're there for you.

Company Location
You've heard the saying "location, location, location."? One of our advantages is our 24/7 "location". You can feel confident that we are always right there when you need us. Get in contact with us, we are looking forward to speaking with you.

Website research for HostICan on December 17, 2021 by WebHostingTop

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How much is 4 + 3 ?	Respond with 7

HostICan Listed Plans

🔧 Shared - 💻 Linux	Keep mouse over features!	💰Price	💿 Disk space	📶 Transfer	📆 Updated	🆓 Free domain / 🔌 Allowed
Simple Plan		$1.00/mo.	30 GB	100 GB	Dec 2014
Base-Host + FREE Domain!		$6.00/mo.	200 GB	2,500 GB	Dec 2014
Base-Host	*featuresThe Base-Host allows customers to host an unlimited amount of domain names with this hosting plan, while taking the advantage of the FREE domain offer. 🔗 Plan URL* : http://www.hostican.com/hosting/shared-hosting.php	$7.00/mo.	unlimited	unmetered	Dec 2014
Tera-Host + FREE Domain!		$10.00/mo.	unlimited	unmetered	Dec 2014
Tera-Host	*featuresThe Tera-Host offers an unlimited amount of domains and provides a FREE DOMAIN with the purchase of this account. 🔗 Plan URL* : http://www.hostican.com/hosting/shared-hosting.php	$14.00/mo.	unlimited	unmetered	Dec 2014
🔧 Shared - 💻 Windows	Keep mouse over features!	💰Price	💿 Disk space	📶 Transfer	📆 Updated	🆓 Free domain / 🔌 Allowed
Windows Simple Plan		$1.00/mo.	30 GB	100 GB	Dec 2014
🔧 Dedicated - 💻 Linux	Keep mouse over features!	💰Price	💿 Disk space	📶 Transfer	📆 Updated	🆓 Free domain / 🔌 Allowed
Basic Server NS01		$199.00/mo.	250 GB	3 TB	Dec 2014
Basic Server NS2		$239.00/mo.	320 GB	unmetered	Dec 2014
🔧 Dedicated - 💻 Windows	Keep mouse over features!	💰Price	💿 Disk space	📶 Transfer	📆 Updated	🆓 Free domain / 🔌 Allowed
Blaze Server BL01	featuresUnmanaged	$159.00/mo.	500 GB	10 TB	Dec 2014
Blaze Server BL02		$239.00/mo.	1000 GB	30 TB	Dec 2014
Blaze Server BL03		$279.00/mo.	500 GB	50 TB	Dec 2014
Blaze Server BL04		$499.00/mo.	1000 GB	50 TB	Dec 2014
🔧 Reseller - 💻 Linux	Keep mouse over features!	💰Price	💿 Disk space	📶 Transfer	📆 Updated	🆓 Free domain / 🔌 Allowed
Reseller Simple		$10.00/mo.	10 GB	100 GB	Dec 2014
Reseller-Basic		$16.00/mo.	unlimited	unmetered	Dec 2014
Reseller-Power		$31.00/mo.	unlimited	unmetered	Dec 2014
🔧 Virtual Dedicated - 💻 Linux	Keep mouse over features!	💰Price	💿 Disk space	📶 Transfer	📆 Updated	🆓 Free domain / 🔌 Allowed
VPS-Rage	*featuresThe VPS-Rage is a cPanel VPS offering unlimited domains, mysql databases, emails, and much more. The VPS-Rage is a great plan if you are looking to manage all your accounts under a single unified account. 🔗 Plan URL* : http://www.hostican.com/hosting/cpanel-vps.php	$44.95/mo.	unlimited	unmetered	Jun 2009
VPS-Base	*featuresthe VPS-Base is a Plesk VPS hosting account, that comes with a 30 domain license by default. You are able to make changes to the configuration of this VPS during the checkout process, so you can increase the license to support more domains. 🔗 Plan URL* : http://www.hostican.com/hosting/plesk-vps.php	$44.95/mo.	unlimited	unmetered	Jun 2009
VPS-Extreme	*featuresDid you know that you can use the VPS-Extreme as a reseller account, as well as a unified account. How about that you have FULL root to the VPS, and you can do whatever you wish in SSH? 🔗 Plan URL* : http://www.hostican.com/hosting/cpanel-vps.php	$84.95/mo.	unlimited	unmetered	Jun 2009
VPS-UltraFast	*featuresthe VPS-UltraFast is a Plesk VPS hosting account, that comes with a 30 domain license by default. You are able to make changes to the configuration of this VPS during the checkout process, so you can increase the license to support more domains. 🔗 Plan URL* : http://www.hostican.com/hosting/plesk-vps.php	$84.95/mo.	unlimited	unmetered	Jun 2009
🔧 VPS - 💻 Linux	Keep mouse over features!	💰Price	💿 Disk space	📶 Transfer	📆 Updated	🆓 Free domain / 🔌 Allowed
Level 1		$19.00/mo.	15 GB	350 GB	Dec 2014
Level 2		$29.00/mo.	25 GB	450 GB	Dec 2014
Level 3		$39.00/mo.	45 GB	650 GB	Dec 2014
Level 4		$69.00/mo.	65 GB	1,500 GB	Dec 2014
Level 5		$94.00/mo.	85 GB	2 TB	Dec 2014
Level 6		$119.00/mo.	115 GB	2,500 GB	Dec 2014
Level 7		$149.00/mo.	180 GB	3 TB	Dec 2014
Level 8		$179.00/mo.	200 GB	3,500 GB	Dec 2014
Level 9		$209.00/mo.	250 GB	4 TB	Dec 2014

Marketing information is managed by affiliates@h... [login] | Last company update: Apr 18, 2011

📊 Web stats

📂 Details for http://www.jumpline.com/
📥 Website DNS:	ns2.myhostcenter.com => 199.204.248.60 ( *Saint Petersburg* ) / Jumpline Inc - jumpline.com ns1.myhostcenter.com => 64.6.240.120 ( *Saint Petersburg* ) / Jumpline Inc - jumpline.com
🔨 Server Software:	Apache/2.2.3 (CentOS)\|PHP/5.2.14\|PleskLin
📌 Website IP:	216.222.204.159
📍 IP localization:	United States, Ohio, Columbus - see top providers in United States, Ohio
🔗 ISP Name, URL:	Jumpline Inc, jumpline.com (inactive)

✅ Customer testimonials

There are no user testimonials listed.

📋 HostICan News / Press release

Web Host HostICan Upgrades VPS Plans - Web hosting provider HostICan (hostican.com) announced on Thursday it is increasing the memory of its VPS plans by 50 percent.
The Web host's VPS-Rage hosting plan, which runs cPanel/WHM, will expand from 30GB of hard disk space to 45GB. Meanwhile, the VPS-Extreme plan will increase from 60GB to 90GB, which HostICan says will make it one of the largest VPS plans on the market."While shared hosting services have been upgrading their hosting plans, sometimes with extravagant claims that cannot [...]

HostICan Offers VPS Plans - Web hosting provider HostICan (hostican.com) announced on Monday it is now offering virtual private servers.
The Web host offers two versions of VPS: a Plesk orientated VPS and a cPanel one. Both of these VPS plans include up to 60GB of disk space and unmetered traffic. "We decided early on, that we needed something that could match what was already in the market place, but then raise the bar as well," says Terry Simpson, HostICan product development manager. "This is why we decided to build [...]

HostICan Offers Affiliate Program 2.0 - Web Hosting provider HostICan (hostican.com) announced on Monday it has recently launched its new Affiliate Program 2.0.
The affiliate program offers numerous features including real-time tracking, downloadable traffic summaries and commission reports, Tier 2 affiliate support and a completely new interface."We understood that affiliates need something reliable, fast, and above all feature rich was needed, this is why we set about working on a new affiliate program that will enhance our [...]

[search all hostican.com news]

📣 HostICan Social Networks

No official account on Twitter yet

https://www.facebook.com/jumpline/
Jumpline, Inc. Web Hosting account is having several likes, talking about them few people. Last activity on Jun 27, 2016.

Non language en

https://www.linkedin.com/company/872160/
HostICan (established 2006) is a Privately Held entity having 5 followers on LinkedIn and 11-50 employees, industry Consumer Services.

No official Blog yet

📈 Domains trend

Reviews👪 HostICan Customer Ratings

The quick stats of HostICan profile shows a note average of 5.8 out of 10, counting 31 opinions. (few listed on the top of the page)
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How much is 4 + 3 ?	Respond with 7

(15 = 48.39%)
(1 = 3.23%)
(3 = 9.68%)
(12 = 38.71%)

📅 Feb 5, 2011

-anonymous- (-no email-)

😠 they constantly take my website down for migration or servicing or what ever the excuses that time are over half a dozen times in the middle of the day leaving me and my customers with no website for hours at a time in the middle of the working or selling day.

📅 Jan 30, 2011

Ari (david9ya@g...) / aryabali.com

😠 My blogs has been down for 2 days and the support is very bad.
Cannot Fix the error when upgrade their server, No apologize and not answer the question.
Do Not Host with Them!

📅 Jan 22, 2011

hostican customer (hc@u...)

😠 The support is very bad! Errors still occur when updating the server. Always! This is annoying! Unable to resolve the problems quickly. Constantly asking questions and a lot do not understand anything.
My site kept getting taken down multiple times a day for no apparent reason. The support staff was very unskilled and did not listen to my questions.

📅 Dec 17, 2010

Boris Kislitsin (itwouldbenice@g...) / memorycemetery.com

😞 This is a crap company with the worst support I have ever came across - I would advice dealing with it only if you are looking for trouble. I have registered domain name with them, which I have lost 3 years later - they simply "forgot" to tell me that I have to extend this name, denied that they have registered it, after I have proved it with whois. info, said, that they have sent me a mail - no copy of this provided on my request, ignoring my letters ever since. This happenned for the 2nd year in a row - last time I was lucky it was on the grace period.
So, have a look at memorycemetery.com - I had this site for years with stable traffic, now they sold it cybersquatters and ignore any requests for help.
They also always trying to squeeze an extra buck, customer support is rude and replies sometimes days later, if at all.
Finally I moved to Hostgator and happy with them.
Hostican sucks.

📅 Oct 10, 2010

Travis (tstarnes@g...) / renegade-advertising.com

😞 I have used HostICan for several years with several accounts, they used to be pretty good. Lately there has been reliability issues, with uptime being fairly spotty. Sites go down regularly. And this is when I finally noticed their real problem, their truly horrible support.

They claim 24/7 support, but it is pretty much business hours only. Every time I try phone support, it goes straight to voice mail. support tickets are fairly unresponsive. Live chat goes to leave a message as often as it goes to actually chat, and even then the person you talk to almost always says they can not help and suggests you submit a ticket.

I am having to spend more money to change to a new host because their service and support are just not good enough for a business.

If you are running a business, I would not suggest them as an option.

📅 Jul 30, 2010

Alex Sysoef (admin@f...) / alexsysoef.info

😠 HostICan refuses to honor its "30 Days No Questions Asked Money Back Guarantee" as defined here: http://www.hostican.com/whyus/guarantees.php and refund the money for the services they never provided. Here are the details of my communication with them in an attempt to receive my money back:

6/04/2010- Purchased a 6-Months “VPS Extreme” hosting package. $519.70 was paid via PayPal
6/22/2010- Canceled the service and asked for a refund per the guarantee. I submitted a cancellation and a refund request #THT-759551. Was promised the refund within 5 days.
6/28/2010- I have sent an email asking for a refund.
7/2/2010- Called the billing dept(Brad), was told the refund will be processed in 5 days.
7/4/2010- Emailed asking for a refund again.
7/9/2010- Opened a new ticket (Ref. # DYN-304071) to expedite the refund for the services.
7/12/2010- I opened a PayPal dispute, case #PP-001-016-538-114, to get my money back.
7/14/2010- PayPal closed my dispute advising to pursue [read more...]

📅 May 16, 2010

Walt (americanresearcher@y...) / national-coalition.net

😠 I purchased a "Tera" package from HostiCan.com about two weeks ago. My Joomla sites had nothing but problems. I couldn't load any plugins, modules, or components. The server would just sit there and spin. They claimed it was a file permissions problem, but it wasn't. Then they claimed it was a script problem, but it wasn't. Then they had me place individual php.ini files in each folder that was going to utilize space. What a joke!

Even though HostiCan.com promises unlimited bandwidth and diskspace, it doesn't provide the servers necessary to smoothly run a CMS. I tried Wordpress, Joomla, SugarCRM, and Moodle, and they all had similar problems as described above.

I have contacted HostiCan support on numerous occasions, each time getting a lame answer, and no solution. Their forum is void of reasonable tech support responses to issues already presented, and when I try to contact the Administrative Offices via telephone, they support people, or phone techs, won't even give me the

📅 May 7, 2010

Jennifer (liquidserver@y...)

😁 HostIcan.com is my favorite web host, I currently have 3 different hosts hosting 3 different sites and I am in the process of moving them all to HostIcan.com. These guys have my business 100% of the way, they're honest, reliable and they know their stuff! Where else can you get so much for so little? I recommend HostIcan.com to anyone who needs a web host.

📅 May 1, 2010

Williams (linuxcoders90@h...)

😁 I have tried several web hosting companies over the last 5-6 years, and I’m pleasantly surprised with HostIcan.com support team. To me support is very important since I’m willing to deal with any issue as long as I know that people behind the web host will be willing to assist me in every possible way. And I found what I was looking for – HostIcan.com team members are truly professionals and provide excellent support.

📅 Apr 22, 2010

dennis (johnriggs345@a...)

😃 The monitoring of hosting accounts seems to be top notch with regards to preventing attacks and maintaining security. Downtime seems to be nonexistent (I have only experienced very brief downtime a couple of times). The features of the hosting accounts are some of the best I have seen and the price is very good compared to others. Overall 10/10 - a great host! Thanks to HostIcan.com.

📅 Apr 20, 2010

tanbirchahal (coradication@y...)

😁 You guys have been the most responsive host I've worked with since 2009. Quick turnaround on Sunday after a major holiday is great! Everything is working great now. I must say it’s impressive. I am enjoying your web hosting services and wish to keep you folks as my web host for as long as possible. I have been referring everyone I know to you guys!

📅 Apr 17, 2010

Terry (coradication@y...)

😁 Last year I started my business with HostIcan and some other sites. Day by day I realize the difference between HostIcan and other sites. Their service is better than other sites. Their package price is very cheap. I could give them double or triple if had to pay but I don’t want to miss their service. If you are operating a site and you are not with HostIcan, so you are wasting your precious time.

📅 Apr 15, 2010

Shelly (stiffbeckshelly@y...)

😁 HostIcan.com is good at web hosting. They have enough space for their customers. They provide unlimited space. They also provide unlimited bandwidth. They have a good looking site. The site is so easy for the beginners. You can find any information in their site. If you don’t get those, you should call their customer support team.

📅 Apr 12, 2010

jdixon8679 (jdixon8679@y...)

😁 Last year I used a hosting site for my web site. I faced a lot of problem with them. They couldn’t solve those problems. They have downtimes sometimes. So I was not satisfied with them. So I searched for a new web hosting site. Finally I got HostIcan.com. I signed up with them and doing my online business easily.

📅 Apr 9, 2010

ismart (ismart@y...)

😁 Here I am doing business properly in online only because of HostIcan.com. I am managing some sites with them. They are providing me unlimited space and unlimited bandwidth. I am really impressed about their customer support team. They are really good and they are very keen to help you.

📅 Apr 5, 2010

Dora (dorris.dora@g...)

😁 Few days ago I wanted to open a personal site but I didn’t know the way to open a site. Then I knew about web hosting sites. I searched about them and got a lot of name for web hosting. I also got some positive and reviews about them. I read them all. After reading them I decided to open my site with HostIcan.com

📅 Apr 2, 2010

Smith (smithson@a...)

😁 Anytime I have called Technical Support, they are very friendly, professional and informative. Your program is easy to use and I can usually take care of my site through them. HostIcan.com offers and exceptional service. First and foremost, the customer service and tech support are the easiest you will ever encounter.

📅 Mar 31, 2010

Noah (noahnile@g...)

😁 We use HostIcan.com for our web sites. We also recommend HostIcan.com to all of our web site clients. We have moved 5 of our clients to HostIcan.com over the last 12 months and all are very happy. We have 3 more coming soon. Because the support I had from the support team was excellent. They solved my every single problem.

📅 Mar 26, 2010

Amanda Plymale (amanda89@y...) / gavinboyddesign.co.uk

😁 HostIcan provides the opportunity to host many sites as you need all under a huge account. It does not fail to address within a hour whether it is technical or billing. Even if their friendly support is unable to address your problem so they will never fail to get back to you within 3 days that is a service that will keep customers going back. Where else can you find such good deals?

📅 Mar 23, 2010

Ed Tafkaou (piualtasalute@y...)

😁 HostICan rocks! I have been with them for almost 2 years now and can't say enough! I got a couple of my friends to host with them and they have been very pleased!

I started on shared then moved to VPS...my site is growing so I think I'll be moving dedicated soon!

They are very helpful, they have excellent uptime, and their support techs know what they are talking about. All around awesome host!!!

📅 Mar 23, 2010

N. Strauss (Upper_Cloud@y...)

😁 I have been a loyal customer of HostICan for several years now. They have been wonderful! One of my favourite things about HostICan is their support...their engineers are very knowledgeable and patient and will work with you as long as needed. I rarely have any problems, but if I do they are very quick to respond. I am very satisfied with HostICan and would recommend them to anyone...beginner to experienced webmaster!

📅 Mar 23, 2010

Mike Cooper (brill.us@g...) / datahand.com

😁 HostICan is awesome. I've been with them for some time, they did have pretty bad phone support. However, in December everything with them changed, and I've had nothing but a pleasure in dealing with them.

They answer the phone normally within 5 seconds day or night, and I've been able to get my questions answered quickly and correctly.

All the stuff that is being said about them, might have been true. However, their top notch now. I LOVE YOU hostican!

📅 Sep 10, 2009

Mark (ka9fbx@u...)

😠 I have been with HostIcan for about a year, but decided to change because of the lack of customer support. The site claims 24/7 service, but I personally have never found this to be reliable. They have an answering machine to take customer service calls.

That's not so bad perhaps, but for me - I need a little better service, so I decided to transfer my domain away. That's when the nightmares began. I have been trying to transfer my domain away for about 4 months now, and I get the runaround every step of the way.

Most domain companies require the administrative contact details for security purposes, but HostIcan conveniently have themselves listed as the administrative contact. (There is a big difference between who is listed as the Primary Email address, and who is the Administrative contact email) In any event, when I try to transfer the domain away from HostIcan, they receive the request for transfer, and then just ignore it. Now I am in the process of contacting ICANN to [read more...]

🗨 Mark,

I apologize that you have faced such hardship in your domain transfer process. I’ve been looking into your domain name transfer process and have not found any correspondence with our DNS group. They handle all our DNS changes / transfers.

As for ICANN, there is no need to go there, as it will cost you $1,600 to file a complaint with them. However, if you contact us directly at dns(remove)admin[[@]]hostican.com we’ll be glad to work with you on getting your domain transferred.

Again, we value your business, so please contact us so we can get this sorted out.
✍️ Customer Service (, 📅 Oct 15, 2009).

📅 Jan 30, 2008

RLvB (rene@v...)

😠 I started using HostICan (Base Host plan) on the 21st of December, 2007. At first, I was quite pleased with the service. There were a few outages and Internal Server Errors, but they were always explained and dealt with when I sent a support ticket. I was also pleased with the quick responses to these support tickets.

Until the 7th of January. On that day, the first high-load error came. I was quite surprised - traffic on my site had actually dropped by 75% since the first few days that it was up.
I was told that I was allowed to use up to 25% of the system's resources for up to 60 seconds, and I was advised to check my CPU logs to see what was causing the problem.

I found that there were a few scripts that used 0.2 seconds of CPU time every time they were run. At the times the site was taken down, they added up to about 2.5 seconds per minute. I didn't see how this constituted overusing the CPU for more than 60 seconds, but nevertheless I did my best that day to reduce this [read more...]

🗨 Thank you for you posting your review.

Firstly, I would like to mention, that your review is totally biased. Firstly, you claim you only had
5-15 users on the site, but you had over 40,000 posts, not to mention that you had 15,000 members.

The facts are that your site was simply too big. No matter how you try to spam all the forums online by saying that we're to blame. Your completely responsible for your account, content and its usage.

Secondly, not to mention that you've spammed all the forums about us with the same review, (which just makes you look childish) you where also issued a full refund.

Thirdly, your site is/was "gay teen" orientated, which did receive alot of traffic, so your usage
was not exactly, light. We host a number of sites that are adult related, and none of them have issues on shared hosting.

So while you say your totally innocent, this is completely untrue.
✍️ Customer Service (, 📅 Jun 4, 2009).

📅 Jan 10, 2008

Unhappy Customer (jedimaster@i...)

😠 I host pictures on their site using the popular Gallery software provided by Fantasico on the Hostican cpanel.

I was not aware that it was using to much cpu. I have no idea until they shut me down for having high cpu usage. I never got notified. They told me to fix it and I tried logging and fix the database but they limit my account so I can't fix it. I tried to download my files thru FTP to host else where. After a few hours of downloading my files at very slow speed, they banned me from getting my files thru ftp. I asked for a partial refund for since I paid for the whole year (only use 4 months). They shut down my account and will not give refund. The honest thing to do is to keep the account open for the remainder of the contract (7 months left). They didn't. They just shut me down and ignore my emails. My lesson is not to pay for hosting for entire year. I hope this post help others also.

🗨 Thank you for you posting your review.

Firstly, we would like to start off by saying that this is totally untrue. According to our records, you where provided with a backup for a period of a week (7 days). After which, the backup was removed from the server.

Having said that, in the email when we notified you that you could download the backup at anytime. If you where unable to download the backup (which you currently claim), this is something that your new hosting provider could have helped you with.This is normally due to Internet providers such as Comcast, blocking downloads that exceed a certain amount.

In terms of a refund, we're unable to issue you a refund on the grounds that the shared server was being abused by your software. Per our terms of service, we state clearly, that if this is an abuse case that the customer, forfeits any refunds (just like any provider).
✍️ Customer Support (, 📅 Jun 4, 2009).

📅 Oct 20, 2007

Paul Orr (declarationfinancial@y...)

😠 STAY FAR AWAY FROM HOSTICAN.COM!!!!

After a few weeks they will close your account without reason keep your money and hold your domain hostage.

But, don't take my word for it. Check for yourself:

On 9/19/2007 the company's membership in the Better Business Bureau was revoked. The termination was due to violation of BBB Standard(s) :
http://richmond.bbb.org/WWWRoot/Report.aspx?site=85&bbb=0603&firm=21017360

Although they advertise 24/7 phone support they don't answer their phones, try for yourself: (other numbers listed in Whois and BBB are fake)
(800) 725-9170 (Toll Free Phone)
(804) 412-0390 (Local Phone)
http://www.hostican.com/contactus/index.php

Their address is the UPS Store (9962 Brook Road #611 Glen Allen, VA 23059).
http://www.theupsstore.com/locations/locdet.asp?strCenterNum=MBE4452

Their other address in Whois is in a residential area: (Address:11029 Brookhollow Dr Glen Allen, VA [read more...]

🗨 Thank you for you posting your review.

"Paul Orr", or should we call you by your real name "Dennis Hartwig", you among all
people should know that spamming review sites with your fake reviews is only degrading
you.

The fact that you spent time, making up bogus reviews and allegations, shows that you
have too much time on your hands. Instead of spending time, on your business, you are
too busy posting fake reviews about us.

Now, to address your review. You YOURSELF asked us to close your account, in a cancellation
ticket. So please, don't make things up, stick to the facts. In terms of us "holding
your domain hostage" this is impossible, as your domain was released (just like anyone else's)
when the account was closed, that's ICANN.ORG rule #101.
✍️ Customer Support (, 📅 Jun 4, 2009).

📅 Jun 15, 2007

Dhiren (d_c_asher@y...)

😞 I serached a lot for a good hosting, having ready may sites with reviews etc on many hosting companies.Eventually I had shortlisted to a few and contacted each one to get some responses. I must say that HOSTICAN impressed me with their livechat online and I spent quite some time there with the people they had who answered all my questions and doubts and told me that it was an easy process to move the host etc...they even offered to move the files for free etc. I have kep all the conversation logs for anyone that might be interested. In all the conversations they were very clear that I lose nothing in trying as they had a 30 day money back guarantee....If I was not satisfied I could get a refund and not lose anything, specially as I was not going to use their offer for a free domain registration (I already owned the domain).
After convincing myself that it was time to sign up, I indicated the Hostican team my details to move the files from current host to their servers. All went [read more...]

🗨 Firstly, we would like to thank you for your review. Positive or negative, we always like to get feedback from our current / past customers.

Having said the above, we are not a Website moving company. However, we always do our put forward our best effort to assist any customer moving from different locations (hosts).

In terms of what you are mentioning here about being ripped off, this is simply not true. We outlined in our Terms of service, that IF you are moving from another host (that is non-cpanel, which in this case is exactly that), and that you cancel your account after your site has been moved there may be a $40 applicable fee for this.

More specifically, to this case, we spent a week moving your content from a non-cpanel hosting account to a cpanel account (as your account was over 10GB). Then you wanted us to troubleshoot your website, and iron out problems that where previously there (before the move). We declined to do so, and you canceled.
✍️ Customer Support (, 📅 Jun 4, 2009).

📅 Feb 26, 2007

Evgeni Dobrev (office@r...)

😁 We are their Base-Plan client for some days. All we can say - very helpful staff and migrated whole our data for 20 minutes and all for free. Rotary Club - Sevlievo really like your way HostICan! Keep the good work for future.

E.Dobrev
President
Rotary Club - Sevlievo

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