Helio Host review

40 user reviews, 3 support responses, 1 testimonial, 4 products, 0 promotions, 3 social accounts, 545 domains, 357 hosted, Alexa #88204, listed 2007 (#5638)

Most Recent Customer Reviews

-anonymous- (-no email-)
Time Hosted: 3 to 6 months
Global rating
For a free web hosting, this is actually pretty good. Most of the users who complain are those that violate the TOS. Sure, it can get a little bit slow at times, but this is a free hosting service. It has provided me with a lot of opportunities to test out my website and configurations.
-anonymous- (-no email-)
Time Hosted: 3 to 6 months
Global rating
keep showing 500 internal error
simple request also keep 500 internal error
really hate and not recommend others to use
please consider to use other instead of this
-anonymous- (-no email-)
Time Hosted: under 1 month
Global rating
The most shittest free-hosting out there. These morons are completely lying out of their ass when the server they claim is the "fastest" is godly-fucking-slow. They have Johnny, Ricky, and Tommy as server choices, from apparently "slowest" to "fastest". Guess what? It's all a lie. They all preform slow as balls, even on the most light weight PHP software to just basic HTML pages. They're total fucking scams, and they claim that sites work just fine for them, when in reality, they're slow as balls for everyone else. They claim they have "thousands of users" using the same server, but that is a complete and utter lie, because NO ONE CAN USE THEIR FUCKING SERVERS. Fuck you Heliohost. Go cry about this review and call me a "phishing" scammer because its all you can say.
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Listed and verified since 2007
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Overview

Services: Web HostingDomain Registration

About Helio Host

HelioHost is an industry-leading free webhost. With an extensive feature set and more than eight years of experience under our belt, we are looking to change the entire web hosting industry by offering a plan that beats out even paid webhosts.

HelioHost was started and continues to be operated and supported by Ashoat Tevosyan, also known by his nickname djbob. Most support is graciously provided by our Support Admins Wizard, byron, xaav, jje, cl58, and Krydos, and our Moderators Tjoene, Ice IT Support, Shinryuu, and wolstech. Note that support is operated exclusively through forum threads - support requests through PM will be deleted.

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Website research for Helio Host on September 30, 2020 by WebHostingTop

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PlansHelio Host Website Products

Shared - Linux/Windows Keep mouse
over features!
PriceDisk space Transfer UpdatedFree domain /
Allowed
SteviefeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Skrill (Moneybookers)
Control Panel : CPanel
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Online: Skype, Whatsapp ..., Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0

99.8% Uptime Guarantee
24/7 Network Monitoring
Tech Support (forum, live chat) Unlimited
Full Battery (UPS) Backup
Unlimited Sub-domains
Unlimited Addon Domains
Unlimited Parked Domains
Softaculous Script Installer
Yourname@yourdomain Email
Number [...]
Plan URL : http://www.heliohost.org/classic/signup
free500 MBunmetered 0 / unlimited
JohnnyfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Skrill (Moneybookers)
Control Panel : CPanel
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Online: Skype, Whatsapp ..., Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0

24/7 Network Monitoring
Tech Support (forum, live chat) Unlimited
Full Battery (UPS) Backup
Unlimited Sub-domains
Unlimited Addon Domains
Unlimited Parked Domains
Softaculous Script Installer
Yourname@yourdomain Email
Number of Email [...]
Plan URL : http://www.heliohost.org/classic/signup
free500 MBunmetered 0 / unlimited
Stevie SSLfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Skrill (Moneybookers)
Control Panel : CPanel
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Online: Skype, Whatsapp ..., Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0
Plan URL : http://www.heliohost.org/classic/signup
$12.00/yr.500 MBunmetered 0 / unlimited
Johnny SSLfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Skrill (Moneybookers)
Control Panel : CPanel
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Online: Skype, Whatsapp ..., Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0
Plan URL : http://www.heliohost.org/classic/signup
$12.00/yr.500 MBunmetered 0 / unlimited

Contact information is managed by heliohost.org representatives ashoat@g..., krydos@h..., support@h... [login] | Last company update:

Web stats

Targeting: United States
Details for http://heliohost.org/classic/
Website DNS: ns1.heliohost.org => 2001:470:1:1ee::1002 ( Hamilton ) / Hurricane Electric LLC - he.net
ns2.heliohost.org => 2001:470:1:1ee::2 ( Hamilton ) / Hurricane Electric LLC - he.net
MX::tommy.heliohost.org => 65.19.143.6 ( Kirkland ) / Helio Networks
Server Software: Apache/2.4.6 (CentOS) OpenSSL/1.0.1e-fips PHP/5.4.16|PHP/5.4.16
Website IP: 65.19.143.5
IP Location Country/State/City: United states / Washington / Kirkland - see top providers in United States, Washington
ISP Name / ISP URL: Helio Networks / heliohost.org

TestimonialsCustomer testimonials

Heliohost is a great hosting company. They offer many, many free perks that most companies wold charge for. I have never had any major issues with this hosting company. Any and all tech support is thru their forums, and I usually have an answer within the day, If Not sooner. Kudos on such a great hosting company!

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Helio Host Social Networks

https://www.linkedin.com/company/helio-networks/
Helio Networks is a Non Profit entity having 3 followers on LinkedIn and 1 employees, industry Internet.
No official Blog yet

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ReviewsHelio Host Customer Ratings

The quick stats of Helio Host profile shows a note average of 4.6 out of 10, counting 40 opinions. (few listed on the top of the page)
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-anonymous- (abovegraff@g...) / xenon.blue
Time Hosted: 1 to 2 years
Global rating
Great web hosting platform. Staff are very helpful via the discord server. My primary use is hosting light weight python programs such as web scraping and a Reddit bot.

johnson2 (-hidden-)
Time Hosted: under 1 month
Global rating
Features
Cost
Customer Relation
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good free hosting solution
Good service. Very active support. Perfect for free python hosting with django. Disk space is a little short but ok for a free hosting without ads.
-anonymous- (-hidden-)
Time Hosted: over 3 years
Global rating
Too Bad Speed and 500 internal server Error Shows, I hate Helio, any body tell me another one free hosting website plz, usmaniupload@gmail.com
-anonymous- (-hidden-) / eicume.com
Time Hosted: 6 mo. to 1 year
Global rating
Helio Host is proved to be the right decision as they provide very good support, and I didn't face any uptime issue till now. Based on my experience I can recommend others to go with Helio Host, Domain racer and Bluehost. I Find them good in terms of support and their quality of service among other hosting providers.
-anonymous- (-hidden-)
Time Hosted: 1 to 3 months
Global rating
i have personally come across many free web hosting sites, there is no web host like Heliohost. It is the best! They offer every kind of feature that is needed. Simply astonishing!
-anonymous- (djwayne1985@g...)
Time Hosted: under 1 month
Global rating
worst place to go to wouldn't recommend to anyone that dont want to have there account closed for false reasons
I'm guessing you're a phishing criminal too then? Unfortunately we attract a lot of that since we're a free host. It's strange how you all come to this whtop site to review us.
Customer service representative (krydos@h..., ).
-anonymous- (-hidden-) / nottelling.com
Time Hosted: 1 to 3 months
Global rating
Very bad quality host, even for free it's very shit. Their servers go down constantly and they accuse you of "phishing" and suspend your site for no reason.
Thanks for the review. Hopefully the other criminals that try to use our service for phishing will read this and go elsewhere.
Customer service representative (krydos@h..., ).

-anonymous- (-no email-)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Don't trust HelioHost!
Don't trust HelioHost! They hacked my own website and then violated my privacy!

There customer relations are terrible!
This guy violated our Terms of Service over 20 times, and then claimed that his username was private information. We are pretty patient people, but this guy's only purpose appears to be abuse our service as much as he can, and then lie about it. Don't believe us? You can read it yourself here http://www.helionet.org/index/topic/28085-heliohost-security-question/
Customer service representative (krydos@h..., ).
-anonymous- (-no email-)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Heliohost is the best
Heliohost is the best host ever seen.They offer Ruby, ASP.NET, and Java on Johnny, which is their experimental server. The uptime of Stevie is a lot much nicer.
AngelAR88 (angelrulez7@g...) / 3ds-ar7.tk
Time Hosted: 1 to 2 years
Global rating
Features
Customer Relation
Control Panel
Nice!
I think that HelioHost is good. Johnny is bad, but Stevie is very great. So please do not talk bad unless you mention your service. Bye.
Mike (-no email-)
Time Hosted: under 1 month
Global rating
Features
Cost
Customer Relation
Control Panel
What else could you ask out of a free web host? Sure pages load a bit slower than a paid service. But, you get almost all the features of a paid host. 500mb of space, and unlimited bandwidth. Good community (as it's really your only support). Great for a personal website or even a small business (although I'd still recommend a paid service for that).
stargazer (melodicdestination@g...) / education.heliohost.org
Time Hosted: 3 to 6 months
Global rating
Features
Customer Relation
Control Panel
Heliohost is rock solid!
No problems uploading files and my web site is there when I load it. It's been great! They have completed their maintenance during July 2012 and everything works faster! cPanel has a lot to offer. Their IRC channel always has someone there for support. Just a great find!
Edward M (-no email-) / edwardm.heliohost.org
Time Hosted: under 1 month
Global rating
Features
Cost
Control Panel
Great and free but quite complicated.
Heliohost is great as it is free with no adverts which is great but my only problem is that the control panel is very complicated, when I tried uploading a page it didn't tell me that it was done and didn't come up in the folder, but it is great that you can get no-ads free webspace.
-anonymous- (-no email-)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
You get what you pay for
Great features for free! Website down 80% of the time, exceedingly slow 10%, and okay the rest. I received notification 3 days ago that "Your hosting account at HelioHost has been suspended as a result of account inactivity..." with a link to click to renew it. After many attempts to "renew" the account, I tried ftp access to delete all of MY files, but can't even get in that way. This service sucks!
Garyboldi (garyboldi@h...) / heliohost.org
Time Hosted: 3 to 6 months
Global rating
Features
Cost
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heliohost subpar outfit of incompetants
Heliohost is a subpar outfit that fails to address the complaints of its customers. You can shout Free from the rooftops all you want, but if you can't guarantee uptime, then the basic requirement of a website isn't met.

Every day, either my site, or even the main heliohost.org site is down. I've never come across a bunch of grosser, more incompetant imbeciles before.
whatever (whatever@w...) / whatever.heliohost.org
Time Hosted: under 1 month
Global rating
Features
Cost
Control Panel
Their cPanel just does not load!

It just hangs with part of the page loaded, with no active links.

Leaving it for 15 minutes does not load the cPanel.

Useless.
Haja (-no email-)
Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
Server is not up most of the time. But this is good when you are learning something. But not the one if you already know what you want to do. I will not even recommend this for hosting few static personal site too. We don't know when the site is up and running and when it will be down.
Garret K (fredbombadil@h...) / gkpr.ca
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
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"You get what you pay for? We're changing that" is the slogan on their page. The truth is, just look at the "support" forums, that they feel you deserve nothing for receiving a free service. The result is downtimes that can last 8-10 weeks at a time, slow and unfriendly account service and people who really don't care about their customers.

There are way too many quality, free web hosts out there to waste your time and effort with these people. Check out 000webhost.org for example.
crazybmanp (-no email-)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
heliohost has:
-great features
-pretty good tech support
-great bandwidth and storage for free

heliohost doesn't have:
-uptime
-reliability

Overall the features and storage allotments are amazing for a free host. you can ask any kind of question on their forum and it will get answered by the freindly staff. but all of this is ruined by the uptime. i know it is a free host, but it should be expected that if you are offering any hosting you should try to make sure it is actually hosting your files for a lot of the time. heliohost should either discontinue their free hosting and collect revenue to get better servers, or they should upgrade and actually offer a free service they can get to people.
Giorgos Papadam (-no email-)
Time Hosted: 3 to 6 months
Global rating
Features
Customer Relation
Control Panel
Heliohost is the only free host i have found that provides so many features. And they are always up to date with the PHP versions. Sadly they have a lot of downtime. But its a free service and its expected. Its frustrating though because you get all these features that you otherwise would have to pay to other host but cant use them since the server is down. I used them for a university project and it was a exactly what i was needing. Not recommended for someone that needs to create site beside personal use.
Ubs (ubs3456@g...) / hng123.heliohost.org
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
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I think everything is normal with Heliohost.
But as said many, their downtime is unpredictable.
No one can say when it will down.
Some time it also take toooooo much time to upload files.
No customer service....

So, lower rating....only the best thing is it's free !!

.
-anonymous- (-no email-)
Time Hosted: 1 to 3 months
Global rating
I HATE THAT HOST! IT IS ALWAYS OFFLINE! CANT EVEN CREATE A DATABASE!!!.... if they will renew something... then it will be a good host.. i think... but now it's worst i even meet
-anonymous- (-no email-) / geoffish.heliohost.org
Time Hosted: 3 to 6 months
Global rating
Features
Cost
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Heliohost is a good host. I would recommend it for people who want a personal site, or someone experimenting. The owner is Ashoat Tevosyan, a college student with a degree in computer something, or earning it. The forums are helpful. This is not a business, its a service he's providing with help from his friends.
Jadon (j4d3rz@h...)
Time Hosted: 1 to 2 years
Global rating
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They're always down! They have had a lot of downtime recently, and usually always do. When they're up they are great service, but usually never up. Uptime: (from past 2 months) 79.99
Ketsuban (missingno000@g...) / safiria.heliohost.org
Time Hosted: 1 to 3 months
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Downtime and CS suck, everything else is alright. Currently been 404 for a while, and I need to backup the database and move to a more reliable host.
-anonymous- (-no email-)
Time Hosted: under 1 month
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Cost
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HELIO HOST IS REALLY BAD... THEY PROMISE STUFF AND AFTER DOES NOT WORK. THEY HAD STOLE MY PERSONAL INFO, AND EMAIL.
BA Summitt (bruce@b...) / basummitt.cz.cc
Time Hosted: 1 to 3 months
Global rating
Features
Cost
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Down time is a weekly if not daily occurrence. This is a real problem. I have clients that need access to the information that I provide. You can't beat the price (I am a free account user)! However, that may translate into a higher cost if I am forced to move to a more reliable host. My experience with their free service instills in me concern about any pay service that they might provide. In three years (their approximate time in service) I would have thought that they may have considered a mirror server (or servers) in a different location to accommodate server failure.
Thomas (webmaster@h...) / penguinislanddev.heliohost.org
Time Hosted: under 1 month
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I am impressed with Heliohost fully except that it is down more than it is up. That is a disappointment to many of my customers. It is good that it is free.
unvaare (anoo2562993@h...) / iba-crs.holiohost.org
Time Hosted: 1 to 3 months
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the only thing that sucks is the up time of hliohost. most of the time there are server errors and down.
M (-no email-)
Time Hosted: 1 to 3 months
Global rating
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Cost
Customer Relation
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Well. You get what you paid for. Yeah, nothing. It's ridiculously slow and the site is down more often than not.
-anonymous- (-no email-)
Time Hosted: under 1 month
Global rating
Features
Cost
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Control Panel
In this Free host world the ( helioHost.org ) is a worst and low grade server and always slow down service mostly (Break-down) No Support from Staff. If you ask anything from Helio staff ( No reply )

I suggest DON’T GO FOR HELIOHOST.ORG FOR WEB HOSTING

For all my Friends
roy haroush (setteler@g...) / inetworks.co.il
Time Hosted: 3 to 6 months
Global rating
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Cost
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overall its a good host , limited space but understandable since im using the free hosting services
the Cpanel is a kickass and they have alot of application to install and you can modify them easily with a good html editor
one thing i didnt like is that they didnt come back to me regarding a problem i had , yet again , its possible its because im a free user , but they do say that free users get "SOME" kind of tech support.
overall a nice free host if you want to test out your way in the new world of creating a website.
A major issue i have had in the past 48 hours is that they are in a downtime in terms that i cannot access the Cpanel, which is very bad ..
Roy
QS (-no email-)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
HelioHost as features that pretty much match up with paid hosts, except it's offered without a single cent, and no ads too.

When I first used it, I was really attracted to all the features they gave--even PHP with safe mode off, an infinite amount of SQL servers, addon domains, subdomains, and even cron jobs...It was excellent at first. Customer service was excellent--helpful forum moderators and a friendly community.

However, while HelioHost has plenty of features for free, great customer relations, and cPanel, I have to give it a 3/10. HelioHost falls short because of downtime. It's just not up enough. Everyday, they're down a few minutes to an hour. On some occasions, they're down for several days in a row.

It's understandable, because HelioHost attracts a lot of customers because it offers so much without needing to pay cash--but unless they get better servers, there's not much of a point. In the end, uptime is more important than an abundance of features, hence the low [read more...]
tom (ldiglum02@s...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Customer Relation
sadly one of the worst hosts I ever had. Still wondering if it their free hosting is a big scam. In the last month they were more down than up and your account gets deleted without warning - even if there is an obligation to log in and they are down most of the time so there is no way to log in they shut down your account and all your work like uploading is gone ... and even when you log in - they delete your free account anyway - I logged in yesterday for the last time and today my account was deleted because I had not logged in for three month (my 2nd account is not even 3 three month old since I wanted to give them another chance after the mega downtime and deleing of my first account which could have been a honest mistake). The second removal lets me think their free hosting ist a scm to get people to buy in their paid hosting. And they do not have any contact via email or contact form - you have to psot your problems on their second site in a forum. So if you want a host for [read more...]
tobi (doireally@h...)
Time Hosted: under 1 month
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Cost
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Helio host is down at least 2 times a day. I get a lot of internal server errors and it's slow.
The features are nice but if I can't rely on beeing able to use them because their server is down again they are worthless. If they have to much costumers and can't handle the bandwith they shouldn't allow new users to sign up.
Kim-Lan (-no email-)
Time Hosted: under 1 month
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Cost
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Helio Host is wonderful! They offer many features that paid hosts offer and they off a unique points system as an alternative to ads. The choice of ads or posting is useful for those who can't post all the time or those who don't want ads. They also offer the registration of a TLD if you earn enough points, called Helions. The welcoming community is also a wonderful place to unwind.

Of course nothing is perfect and there is a few problems that some people may dislike. For example, if you sign up for an Ad-supported hosting account, the admin will have to activate it. As a result, some people are extremely impatient. If that is you, I don't suggest using this host. That is really the only problem I can think of.
KDH (rick@k...)
Time Hosted: 6 mo. to 1 year
Global rating
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Heliohost is a great hosting company. They offer many, many free perks that most companies wold charge for. I have never had any major issues with this hosting company. Any and all tech support is thru their forums, and I usually have an answer within the day, If Not sooner. Kudos on such a great hosting company!

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