Gradwell review

2 user reviews, 0 support responses, 0 testimonials, 3 products, 0 promotions, 5 social accounts, Alexa #293362, listed 2010 (#16045)

Most Recent Customer Reviews

Paul Robinson (paul.robinson@p...) / and 25 more
Time Hosted: over 3 years
Global rating
Customer Relation
Control Panel
Poor on the basics
I've been a Gradwell customer since 1997, one year after the company started. Customer support and the services they provided were initially excellent. For the past 3 years or so, I've had to raise many support tickets as the automated systems are ineffective. Just one example of many: Gradwell charging me for domains that they've allowed to lapse for months, but their control panel still showing the domains as being registered. To be fair, their support folks respond quickly but the company has tried to expand too much and lost focus on the basics.
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Services: Domain RegistrationWeb Hosting

About Gradwell

Gradwell Communications offers business Calls (VoIP Telephony), Connectivity (Broadband) and Cloud (Online Digital Cloud Solutions) correspondences innovation to independent ventures and accomplices over the UK. Organizations can control their cost and time by getting the greater part of their fundamental interchanges office administrations from an organization that has been working in the SME advertise since 1998.

Our vision and intention are basic - to give correspondence innovation that attempts to private ventures while continually conveying a superb client encounter. We additionally need to guarantee that Gradwell is constantly easier to work with for our clients.


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Website research for Gradwell on November 18, 2010 by WebHostingTop


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PlansWebsite Products

Shared - Linux/Windows Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Standard Web $10.64/mo.5 GB5 TB
Advanced Web $24.97/mo.10 GB10 TB
Premier Web $33.23/mo.20 GB20 TB

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Web stats

Owner: Gradwell Communications Ltd
Web Site Title: Business Phone VoIP, Broadband and Cloud Communications - Gradwell
Website Description: VoIP Business Phones and broadband for small businesses
Targeting: United Kingdom
Site in business since:
Links to the site: 124
Details for
Website DNS: => ( Tokyo ) / Inc. => ( Makati ) / Inc. => ( Seattle ) / Inc. => ( Tokyo ) / Inc. => ( London ) / Microsoft Limited -
Server Software: nginx
Website IP:
IP Location Country/State/City: United kingdom / England / Shoreham - see top providers in Great Britain
ISP Name / ISP URL: Gradwell Communications Limited /
  Google+ Shares Count: 0

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Social Networks
About: Gradwell's purpose is to provide communication technology that works for small businesses. It is as simple as that statement. Our well established internet-based telephony (VoIP) services, faster broadband options and cloud packages are designed to bring flexible, affordable and reliable telecommunications solutions to smaller businesses.

Finalist for the 2015 ITSPA award for Best Business ITSP (Small Enterprise), Gradwell Communications has been around since 1998 and now has a 70+ UK-based strong team of industry professionals who are dedicated to delivering the most innovative products and the best possible customer experience to its over 22k SME clients.

Move your business forward with the right technology by visiting our website or by calling 01225 800 808.

Gradwell Communications Limited (est. 1998) is a Privately Held entity having 445 followers on LinkedIn and 51-200 employees, industry Telecommunications.
About: Gradwellspecialise in business communicationsfor SMEs, including VoIP Phone Systems, business broadband and mobile services, aswell as unified communications so you can have one phone number for landlineand mobiles, and have your fax delivered to your email address, or voicemailto email or text message. Helping small to medium businesses since 1998.Gradwellare a UK based company which are experts at business IT communications. With over 13years experience they offer exceptional service tailored to small to mediumbusinesses. Registered company: 3673235
Gradwell account is having 69 followers and 0 plus one count. Last activity on Jul 2, 2014. See recent Google Plus Posts: Icon
- Why No One Will Steal Your Startup Idea Why No One Will Steal Your Startup Idea
- thinkbroadband :: One third of Jersey Telecom customers on full fibre network thinkbroadband :: One third of Jersey Telecom customers on full fibre network
- Ofcom | Digital news as popular as newspapers for first time Ofcom | Digital news as popular as newspapers for first time
Gradwell Blog  Using Wordpress version 4.9.7. Blog added on 2015 Nov, with total 33 articles. See recent blogs summary posts:
- Easy SME Business Marketing - Marketing, you can do it well on a budget – a few tips. Are you just starting your company or have simply never really considered marketing? The world has changed... The post Easy SME Business Market
- Small Business Matters, Conversations with George - A few days ago I had a meeting with George, a friend of mine who owns a small retail business. George recently had an important meeting with a potential large... The post Small Business Matters, ...
- Gradwell Communications Launches New Managed Fibreline Offering - Bath, United Kingdom, December 2015 Gradwell Communications is pleased to announce an extra level of service reassurance to our Ethernet leased line customers through the addition of a fully ...

ReviewsCustomer Ratings

The quick stats of Gradwell profile shows a note average of 2.5 out of 10, counting 2 opinions. (few listed on the top of the page)
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Time Hosted: over 3 years
Global rating
Customer Relation
Control Panel
Avoid this Web-host at all costs
From the 15th December 2010 the customers at Gradwell were hit by several hacker-attacks that infected all the html-related files with malicious virus code. The attacks were possible due to poorly configured systems. Gradwell's reaction to the attack was slow and incompetent. Avoid this Web-host at all costs.

More detailed information:
On the 15th of December we started to get messages from our web-site visitors about virus-alerts. When checking the html-files we've found that an extra iframe-code had been added at the end of every file with links to a site that tried to install different kind of viruses on the visitor's computer.
The first thought was that someone had hacked our ftp-account but when investigating it further we've found that the whole unix-cluster was affected. Every user had got their files infected, not only in the web-directories but also in every unix-directory.
We've then sent several mails about it to Gradwell support and after that we've tried [read more...]

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