GoldenPlanet Review 2026. Is goldenplanet.dk good web hosting in Denmark?

📄 Editorial Review

(3*) 🔧 Services: Web HostingWeb Design
⇔ Redirected from goldenplanet.com
Golden Planet is a Danish e-commerce and internet-services provider based in Kolding, with roots going back to 1996. The company started as an international internet consultancy and service organization, and its early business included web hosting, online services, and web presence support for end users, resellers, and small businesses.

The company operates both goldenplanet.dk and goldenplanet.com. The Danish domain is focused mainly on their hosted webshop platform, while goldenplanet.com works as the English/international version and is especially focused on price monitoring and repricing tools for online shops. Both domains connect back to the same Golden Planet ApS company identity, the same Kolding address, the same telephone number, and the same PlanetController customer environment.

Golden Planet today is best understood as a managed webshop SaaS, hosted commerce platform, and price-monitoring provider rather than a classic commodity hosting company. Their services include webshop hosting, product management, design templates, order handling, SEO tools, marketing integrations, B2B/B2C selling features, international commerce tools, automation, DNS, domains, email service, SSL certificates, price monitoring, and related add-on services.

The hosted webshop platform is organized around Basic, PRO, and Enterprise packages. Common webshop strengths include unlimited turnover/orders, unlimited customers, no transaction fee on sales, Danish support, ongoing updates, responsive design, drag-and-drop layout tools, product/catalog management, built-in search, SEO analysis, shopping-feed functionality, newsletters, discounts, product recommendations, order processing, shipping modules, import/export, B2B customer groups, and international selling options.

The English price monitoring product adds a separate layer for merchants who already run a shop and want to monitor competitor prices. It can find competitors, match products, track competitor pricing, monitor stock status and shipping rates, keep historical price data, send reports, and help merchants update prices manually or automatically based on pricing strategy. Integrations are available for Magento, PrestaShop, Shopify, and Golden Planet Webshop, with CSV import available when a direct integration is not used.

Their international commerce features are also useful. Shops can run multiple languages, country-specific VAT logic, country-specific shipping and payment methods, automatic language switching, multilingual email templates, multilingual newsletters, and currency updates. Standard language activation includes English, German, Swedish, Norwegian, and other languages, while custom languages can also be added.

Golden Planet is not the ideal choice for customers looking for raw infrastructure such as VPS, root servers, dedicated servers, or developer-first cloud hosting. The company is better suited to merchants who want a supported webshop environment, practical e-commerce tools, and optional price intelligence. The Danish site remains mainly in Danish, while the .com domain gives the company a proper English-language presence for international users, especially around price monitoring.

💰 Price & Cost

Golden Planet prices its Danish webshop packages in DKK, with prices shown excluding 25% Danish VAT. The main webshop packages are:

Basic starts at 250 DKK/month, intended for customers who want the essential webshop features.
PRO starts at 449 DKK/month, adding more growth-oriented tools for marketing, automation, and business management.
Enterprise is a custom solution quoted individually for more specialized webshop requirements.

Installation is free for the webshop packages. The webshop package includes a 30-day full right of withdrawal, after which cancellation runs to the end of the current period, with a maximum of three months. Their general terms also include a two-week money-back guarantee for domain registration or shared hosting services cancelled within the first two weeks after ordering, although custom development, customer-specific programming, domain renewals, and design templates have stricter refund limitations.

The English price monitoring product is priced in EUR and is structured around monitored product volume:

PM-300 starts at 28 EUR/month, covering 300 monitored products and 25 competitors.
PM-1000 starts at 40 EUR/month, covering 1,000 monitored products and unlimited competitors.
PM-2500 starts at 89 EUR/month, covering 2,500 monitored products and unlimited competitors.
PM-5000 starts at 159 EUR/month, covering 5,000 monitored products and unlimited competitors.
PM-E is a custom enterprise plan with unlimited scope by appointment.

Installation is free for the price-monitoring plans, and prices are shown excluding VAT. The English site also includes a free trial and a money-back guarantee reference for the price-monitoring product.

Payment is handled in a traditional Danish business style. At setup, they can send an invoice with 30 days credit, while their terms also support online card payment or automatic card billing. Accepted cards include Dankort, VISA-Dankort, VISA, VISA Electron, MasterCard, EuroCard, Maestro, and Diners. The Danish service is normally billed in DKK, while the English terms and price-monitoring area also reference EUR pricing and payment unless otherwise agreed.

Extra services include payment modules, MobilePay, SSL certificates, extra disk space, and email service. Examples include PayPal payment module at 59 DKK/month, payment module plus gateway at 199 DKK/month, MobilePay at 49 DKK/month plus transaction cost, SSL certificate at 49 DKK/month, and email service options for 10 mailboxes/users with 5 GB storage.

🏢 Data Center

Golden Planet includes managed hosting as part of the webshop platform. Their infrastructure setup includes hosting on fast servers, a 24/7 staffed datacenter, daily backups, and backup routines for important webshop and hosting data.

Their English terms give service availability above 99.9%, with remaining downtime mainly connected to planned security updates and maintenance. This is more of an operational availability commitment than a formal hosting SLA with clearly defined service-credit compensation. Customers needing contract-level uptime guarantees should confirm the exact SLA terms before ordering.

The company does not clearly identify a specific datacenter city or claim ownership of its own datacenter facility. Public DNS and reverse-IP traces for gpserver-related infrastructure show multiple Golden Planet/gpserver hostnames in ranges announced by AS24940 / Hetzner Online GmbH, including mail and nameserver infrastructure such as mail.gpserver.dk, mx1.gpserver.dk, ns2.gpserver.dk, and several htz-*.gpserver.dk hostnames. This indicates that at least part of the operational footprint uses Hetzner infrastructure in Germany, although Golden Planet does not publish a single simple server-location statement for every service.

Their DNS setup uses company-managed gpserver nameserver naming, including ns.gpserver.dk and ns2.gpserver.com, while DNS, SPF, and DKIM settings are managed through PlanetController.

✍️ Customer Support

Customer support is one of Golden Planet’s stronger points for Danish webshop owners. Support is available by email, phone, chat, guides/knowledgebase, screen sharing, and customer-control-panel functions. Phone support runs Monday to Thursday 10:00–16:00 and Friday 10:00–15:00.

The Danish support area is extensive and covers webshop design, product catalog management, shipping, payments, orders, newsletters, integrations, email service, DNS, SEO, discounts, SSL, import/export, and daily webshop administration.

The English site adds a dedicated price monitoring support area, with help for webshop integration, adding products, adding competitors, setting prices directly from the price-monitoring interface, and repricing strategy. This makes the English site more relevant for international merchants who want competitor-price automation rather than the full Danish webshop package.

For urgent out-of-hours incidents, emergency callout support is available. The extra-services price list gives 1,500 DKK per started hour for alarm callout outside normal working hours when the issue is not caused by a general operational failure.

Golden Planet’s support model is best suited for small and medium-sized merchants who want practical help from an e-commerce-focused provider rather than self-managed server administration.

🔨 Control Panel

Golden Planet uses an in-house control environment instead of standard hosting panels such as cPanel or Plesk.

For service administration, customers use PlanetController, where they can update contact details, subscribe or unsubscribe from operational notices, upgrade or downgrade services, add or remove extra services, view disk usage, register domains, and cancel services.

For daily webshop management, customers log in through their own shop URL with /admin, where they manage pages, orders, products, design, content, shipping, payment settings, and other webshop functions.

For price monitoring, the English service uses a separate monitoring login at monitor.goldenplanet.com, where merchants manage competitor tracking, product matching, reports, and repricing functions.

Control panel: [In-house]

🎯 Conclusion

Golden Planet is a strong option for Danish merchants who want a hosted webshop with local support, practical commerce tools, and a long operating history. Their main strengths are managed webshop hosting, Danish-language assistance, B2B/B2C functionality, SEO tools, international shop features, email/DNS services, and an established platform built around everyday e-commerce operations.

The addition of goldenplanet.com improves the company’s international profile. The English site gives Golden Planet a clearer non-Danish entry point and makes the price monitoring / repricing product easier to evaluate for merchants outside Denmark. This also changes the overall impression: Golden Planet is not only a Danish webshop platform, but also an e-commerce optimization provider with tools for competitive pricing intelligence.

They are less suitable for customers looking for low-cost commodity hosting, VPS, dedicated servers, or infrastructure-level cloud services. The Danish website is still somewhat old-fashioned in presentation, but the English domain helps international users understand the company’s price-monitoring product without relying on Danish-language pages.

For a Denmark-based shop owner, Golden Planet remains a credible all-in-one webshop provider. For international merchants, the most relevant product is the English price monitoring platform, especially when competitor tracking, product matching, and repricing workflows are more important than traditional web hosting.

📢 Special pages

• Contact us
• About us