fpweb.net review

10 user reviews, 0 support responses, 0 testimonials, 12 products, 0 promotions, 4 social accounts, Alexa #688367, listed 2008 (#7065)

Most Recent Customer Reviews

Chris Grosskopf (crg@i...) / dpsi-usa.com
Time Hosted: 1 to 2 years
Global rating
FPweb has the worst Customer Service that I have ever worked/dealt with.
Their support staff has no idea what "Service" is. Our hosted Exchange server has been unstable ever since we signed up for the hosted service. I have asked for callbacks whenever there was an issue and I never received one. Not one. I have seen other posts state that FPWeb's support staff treats you like you are bugging them when you call. I couldn't agree more. That's pretty bad when multiple customers of FPweb are saying that they have experience the same pain.
If I were looking for a hosted solution, I would look somewhere else.
Richard Lee (specialhost88@y...) / performancevistas.org
Time Hosted: 1 to 2 years
Global rating
Customer Relation
Control Panel
I have a site on this host. I tried to set up wordpress. Guess what it took them a week to tell me they don't support it. I mean c'mon it's only the most popular blogging cms that exists today!!! When I called they were unhelpful and the first person I talked was extremely rude. They try to make it very hard for you to get in touch with them and I think they use a 3rd party to filter all their support stuff. If you are looking for something that kinda works this is for you if you are looking for Quality Go Somewhere Else!!! And I made my choice, I moved to http://www.asphostportal.com. They have good support and their price is cheaper. Recommended!!
Angie (angie@s...)
Time Hosted: 1 to 2 years
Global rating
Customer Relation
No company is perfect and I’m sure that FPWeb will do everything they can do to make support better. I just read this in their blog

Welcome to the new and improved way we deliver support to our clients, the very folks who make our business tick. From this point forward, all support calls are directly routed to one of our in-house engineers during business hours. That means more problem solving and less frustration.

I’d like to send a thanks out there to those of you who sent in your concerns, making us aware of what we could do better. We’re sure this support turnaround will help us gain some ground in our quest to be a breath of fresh air in a time when customer service seems to be suffering.


Services: Web HostingDomain Registration

About fpweb.net

Fpweb.net provides managed hosting services for SharePoint, Exchange, CRM, Project, PerformancePoint, Office Communications Server and SQL to customers around the world. Fpweb.net offers shared, semi-dedicated and dedicated server environments to cater to the client’s need for speed, security and control, while cutting IT costs 60%. All hosted services are housed in SAS 70 Type II data centers with PCI, SOX and HIPPA compliance to ensure the highest level of data security. Additionally, each solution is backed 24/7 by expert, U.S.-based service and support. With Fpweb.net’s rapid server deployment, clients can access the infrastructure they need today, without a significant up-front investment. As a Microsoft Gold Certified Partner, they serve over 5,000 enterprise customers including Intel, Boeing and the NY Yankees.

Editor's Note: Fpweb.net was previously known as FrontPages Web Hosting Network.

fpweb.net Cover
Website research for fpweb.net on June 15, 2008 by WebHostingTop


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PlansWebsite Products

Shared - Windows Keep mouse
over features!
PriceDisk space Transfer UpdatedFree domain /
Small Business Level One Windows Server (MS Server 2008)featuresWeb hosting from Fpweb.net means ultimate flexibility and reliability no matter what language you need. Our servers can run ASP, .NET, PHP, SQL and more. All platforms are designed for business-critical sites and applications.

Fpweb.net hosting [...]
$19.95/mo.10 GB500 GB
Small Business Level Two Windows Server (MS Server 2008) $39.95/mo.20 GBN/A
Dedicated - Windows Keep mouse
over features!
PriceDisk space Transfer UpdatedFree domain /
Enterprise Level Two Windows SharePoint Server (WSSv3)featuresFpweb.net SharePoint 2007 HostingSuperior Collaboration for Increased Business Productivity

Experience on-demand expertise™ Need it custom-built?
Custom SharePoint SharePoint Consult
Collaborate with team members across town or overseas. Get a [...]
$1.00/mo.250 GBN/A
Small Business Level One Windows SharePoint Server (WSSv3) $49.95/mo.2 GB500 GB
Small Business Level Two Windows SharePoint Server (WSSv3) $99.95/mo.5 GBN/A
Corporate Level One Windows SharePoint Server (WSSv3) $175.00/mo.5 GBN/A
Corporate Level One Windows Server (MS Server 2008)Dedicated $255.00/mo.60 GBN/A
Corporate Level Two Windows Server (MS Server 2008)Dedicated $395.00/mo.140 GBN/A
Corporate Level Two Windows SharePoint Server (WSSv3) $495.00/mo.60 GBN/A
Enterprise Level One Windows Server(MS Server 2008)Dedicated $695.00/mo.2300 GBN/A
Enterprise Level Two Windows Server(MS Server 2008)Dedicated $995.00/mo.4800 GBN/A
Enterprise Level One Windows SharePoint Server (WSSv3) $995.00/mo.160 GBN/A

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Web stats

Targeting: United States
Details for https://sharepoint.fpweb.net/
Website DNS: lisa.ns.cloudflare.com => ( San Francisco ) / CloudFlare Inc. - cloudflare.com
terin.ns.cloudflare.com => ( San Francisco ) / CloudFlare Inc. - cloudflare.com
MX::mx1-us1.ppe-hosted.com => ( Sunnyvale ) / Proofpoint Inc. - proofpoint.com
MX::mx2-us1.ppe-hosted.com => ( Sunnyvale ) / Proofpoint Inc. - proofpoint.com
MX:: => ( Fenton ) / US Cloud LC - uscloud.com
Server Software: cloudflare
Website FIRST IP:
IP Location Country/State/City: United states / California / San francisco - see top providers in United States, California
ISP Name / ISP URL: CloudFlare Inc. / cloudflare.com
Website Extra IPs: ( San Francisco, California ) CloudFlare Inc. - cloudflare.com

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News / Press release

Roundedcube and Fpweb.net Offer Kentico CMS as A Subscription Service - Technology integrator Roundedcube (http://www.roundedcube.com) and managed hosting provider Fpweb.net (http://www.fpweb.net) today announced a partnership with Kentico Software (http://www.kentico.com), the Web Content and Customer Experience Management provider, to offer customers a subscription service for the world-class Kentico CMS platform and bundled managed hosting services.
With Fpweb.net as the managed hosting provider and license holder and Roundedcube as the certified Kentico ...
Fpweb.net Announces New Data Center in London, UK - Fpweb.net, a dedicated cloud SharePoint hosting provider, today announced the grand opening of their latest data center in London, UK. The new data center will further extend Fpweb.net's presence in the European market as well as the SharePoint hosting world with additional offsite backup availability and options for customers.
While Fpweb.net has close ties to the international SharePoint hosting market with customers in over 80 countries, they look to extend their global reach by increasing ...
Fpweb.net Offers SharePoint Design Services - Managed hosting provider Fpweb.net (www.fpweb.net) has launched a custom SharePoint design and development service for its hosted Windows SharePoint Services 3.0 hosting or Microsoft Office SharePoint Server 2007 hosting customers, called SharePoint Express Design.

According to the company's announcement this week, Fpweb.net's SharePoint development package can be applied to Fpweb.net customer's WSS 3.0 or MOSS hosting accounts. Priced at $995, SharePoint Express Design includes company logo ...
[search all fpweb.net news]

Social Networks

About: Fpweb.net is a dedicated SharePoint and Sitecore provider that offers managed or hosting services that remove any IT burden and bring more value to your investment so you can continue focusing on innovation. Fpweb.net's specialists deploy, maintain and support your environment, whether it's located on-premises, in the private cloud, public cloud or connected with a hybrid scenario. Each solution gives you complete access to your servers, full feature functionality, and unlimited customization for third-party applications with total control over the infrastructure. Our additional admin support is always there when you need it with an average six minute response time. For more information, please visit http://www.fpweb.net.
Fpweb.net (established 1996) is a Privately Held entity having 1060 followers on LinkedIn and 11-50 employees, industry Information Technology & Services.
fpweb.net Blog  Using Wordpress version 5.2.2. Blog added on February, 2012, with total 254 articles. See recent blogs summary posts:
- Fpweb Reborn as US Cloud - Fpweb.net has rebranded as US Cloud™, a global managed cloud provider headquartered in St. Louis, Missouri. With its 100 percent USA-based, 24/7 Cloud Keeper™ support, US Cloud helps companies start o
- SharePoint Templates - In a survey of our SharePoint Best Practices webinar attendees, setting up a FAQ system was ranked the most applicable of our 10 business problems solved by SharePoint. We now have a template you can
- Equifax Breach and What it Means to You - As an effort to reduce confusion regarding Equifax and provide a perspective on the hacking event, our cybersecurity experts put together this update regarding the: Scope of the attack Root cause of ...

ReviewsCustomer Ratings

The quick stats of fpweb.net profile shows a note average of 5.0 out of 10, counting 10 opinions. (few listed on the top of the page)
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Artistic Technology (-no email-)
Time Hosted: over 3 years
Global rating
Customer Relation
I’ve been working with Fpweb.net for over 3 years - they have been hosting all of the sites for my rather unique business. We’ve been through a lot together, and I can honestly say that the support team has, without exception, responded to crisis and everyday problems with a calm professionalism that can only be called amazing.

When I call in, they are friendly, responsive, and honest about what is going on. Not even once during my relationship with Fpweb.net, has anyone been abrupt or rude. Your support staff has earned an “A” from me!
WBB Cunsulting (-no email-)
Time Hosted: over 3 years
Global rating
Customer Relation
Going the Extra Mile. Just wanted to share my experience with the SharePoint technical folks at Fpweb.net. Specifically I'd like to praise Andy Milsark. Andy was the technical lead for a migration effort moving from an older virtual system to a dedicated MOSS hosting environment. We had several customizations to move and Andy provided a guiding hand along each step of the way. He went the extra mile to ensure that any issues were rapidly resolved and the migration process didn't miss a beat. Thanks again to Andy and the rest of the great folks at Fpweb.net!
Pareto Energy LTD (-no email-)
Time Hosted: 6 mo. to 1 year
Global rating
Customer Relation
We certainly made the right choice... We phoned Microsoft directly to vent our frustrations with our current WSS site and they determined that much of the problem was our current hosting company's implementation of the site. We asked them for 10 MOSS references whom we could contact. Eight of the ten responded and all of them are hosted by Fpweb.net. So it was not hard to choose where to host our new SharePoint Server. With the kind correspondence and the immediate response of your knowledgable support staff, I can see we made the right choice. Thanks again!
Mark Parker (markparkersac@y...)
Time Hosted: 2 to 3 years
Global rating
I just wanted to add my two cents. I am also among the unknown number of users who lost everything in the recent fpweb.net crash. After the crash, I found them very reluctant to tell me what happened and they did not call when promised with status.

I finally found out that their servers crashed and their backup system had failed ( backups corrupted ). The idea of disaster recovery includes testing their system: which they obviously failed to do. They did offer me 6 months free after the crash, but they already proved they were unable to guard my data at that point. They also told me that they could restore my site if "I" had backed it up using FrontPage.

Not the kind of service you can depend on.
Jim Horton (jim@f...)
Time Hosted: 2 to 3 years
Global rating
Customer Relation
Same story... They lost everything and acted like we were annoying them by asking where our data went. They also refused to backup or archive any pst data when we said we were switching hosts. Be Warned.... Do Not Use FPWEB if you want your data secure.
Val (uglygreenstrat@h...)
Time Hosted: 2 to 3 years
Global rating
Customer Relation
Control Panel
We had the same exprience as David. 1st crash was blamed on WSS 2.0. This time they crashed WSS 3.0. I'm outta there...
David Singer (davidpsinger@h...)
Time Hosted: 1 to 2 years
Global rating
Customer Relation
Control Panel
I have used FPWeb to host a Sharepoint site for about two years. Initailly I created dozens of users and subsites. About a year ago their server crashed and they could not recover our site. They fixed the problem, obtained some new TI certifications and added an extra special backup of our specific site. We continued using Sharepoint adding dozens of users and sites and hundreds of files. Well this week their server crashed again. All of the backups failed. We have lost hundereds of hours of work.

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