3 user reviews, 0 support responses, 12 testimonials, 1 product, 0 promotions, 0 social accounts, 1031 domains, Alexa #0, listed 2006 (#4208)

Most Recent Customer Reviews

-anonymous- (laminateflooringlondon@l...) /
Time Hosted: over 3 years
Global rating
Customer Relation
Control Panel
paid for renewal, website and email forwarding not working, noone replies on support, its basically a scam, theyve gone bust but are still sending out renewal emails and taking payments. In other words, it used to be ok, now they are just robbing people
-anonymous- (zorotipping@h...) /
Time Hosted: 2 to 3 years
Global rating
I have no complaint about my website, but the 24/7 support is untrue. I am still waiting for a reply to my emails sent weeks ago.


Services: Web HostingDomain Registration


Fast Hosting Direct operates a multi-homed network utilising BGP4 technology, simply put they have multiple connections to the Internet with different backbone providers, should any connection fail, their other connections automatically take all the traffic. Not only does this mean that Fast Hosting Direct is very unlikely to lose connectivity to the Internet but it also means that traffic moving to and from their network can choose from a range of paths to get to its final destination, this means that they have been able to configure the network to always take the fastest paths. screenshot
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Shared - Linux Keep mouse
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PriceDisk space Transfer UpdatedFree domain /
Fast Hosting Direct UK Hosting Reloaded PlanfeaturesFast Hosting Direct UK Hosting Reloaded Plan comes with unmetered web space & data transfer.
Operating System:LinuxDatabases Features:MySQLWeb Hosting Server Features:FTP AccountsCron JobsPassword Protect DirectoriesServer Side IncludesFrontpage [...]

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Web stats

Owner: John Mortimer
Country: United Kingdom
Targeting: United Kingdom
Links to the site: 22
Details for
Website DNS: => ( London ) / Heart Internet Ltd - => ( London ) / Host Europe GmbH - => ( London ) / Host Europe GmbH -
Server Software: LiteSpeed
Website IP:
IP Location Country/State/City: United kingdom / England / Torquay - see top providers in Great Britain
ISP Name / ISP URL: Krystal Hosting Ltd /

TestimonialsCustomer testimonials

I have several sites hosted with, including several Internet Marketing sites and also blogs of one kind or another.

Apart from the excellent value for money that FHD offers, their customer service is amongst the best I have found. Nothing is too much trouble, there is no waffling around or unnecessary comment, their response times are excellent and they are straight to the point.

They are very reasonable when it comes to sending out emails and if you have a membership site, their reliability is a true benefit. The fact that they are so reliable is of critical importance in that respect. I have encountered no downtime whatsoever since joining them.

Some people have told me that they find the Extend Control Panel to be less flexible than CPanel but given the level of support on offer, this has never been a problem to me. Furthermore, the security of my sites is enhanced dramatically over CPanel which has been known to have problems in this respect.

In summary, FastHostingDirect offers reliability, security, excellent value for money and professionalism at an unbeatable price and I whole heartedly recommend this hosting company to everyone who wants a first class service without having to pay excessive fees.

Truly excellent in all respects. Sincerely, well done.

Raymond Peytors
Raymond Peytors ( rp198419@y... ) /
I recently changed my ISP from Onetel to BT and carried on using my Belkin router. I had problems with uploading my FastHostingDirect web site files.I contacted FastHostingDirect and cannot praise the speed of response and helpfulness I received from them enough. They investigated, guided me etc. Eventually we found the cause was an incompatibiility between BTInternet and the Belkin N+ router. I switched to BT Home Hub and all is now well. My fault, but no suggestion of charging me. Customer service rules with them.

A couple of previous queries were also dealt with quickly and efficiently and at no charge.

Hosting charges are very reasonabe and FastHostingDirect went well beyond what I would have expected.

I transferred from 123-Reg to FasthostingDirect over a year ago and could not be happier with their service. It's ten times better.

I thoroughly recommend them.

Ian Hooker ( ian.hooker@y... ) /
I am a web designer and have placed 4 sites with Fast Hosting Direct. Each time I have had a query I have had a reply! and quickly and no "support tickets" here. Recently I dealt with John - his emails were clear and he offered to help. In my experiences I have Never come across such a helpful group of people on a customer support area/team. Fast Hosting should be proud of the service provided to new and existing customers. The extras and space provided for two years is the best out there. I hope to continue the relationship into the future and to use them to host sites.

Yep - a happy customer here. Thanks V Much.
Excellent customer support. generally responding within the hour (even at weekends). Replies to questions are clear, concise, helpful and accurate.
The level and speed of service and support are superb.
I have no hesitation in recommending to my friends.
I have been looking for a decent host for weeks. I've sent emails to various hosts asking about their services, most didn't even bother replying. FastHostingDirect responded within 10 minutes, and with the answer I wanted. £19.99 for 2 years unlimited hosting is fantastic, and this level of support is the icing on the cake!

As I have a 2 year service, I will try to remember to report back here how things have gone
I am very happy with the service that I get from fasthostingdirect. Their service is second to none, and they are extremely good value for money. If you find that you are in need of support, you will find them very helpful and very efficient. I am so impressed with their service that I have recommended them to several of my friends.
Excellent customer support . Fasthostingdirect live up to their name not just in the speed of the connection, but they've been very good helping with technical issues from the word go, and more than delivered on numerous occassions. Highly recommended!
I just purchased a great package for a good price from Not only the value of the product is great, after my first contact with the customer support so far I am convinced that they are good people to deal with as well. The handling of my query was surprisingly unbureaucratic and pleasantly fast - I sent an email requesting a domain name change and two hours later everything has been done. Keep it up!
I've been a customer for a year now and I can honestly say these guys rock! Unbelievable package for an unbelievable price! I genuinely thought it was too good to be true, but I gave it a shot and it's been incredible since. It's all worked flawlessly, and the Support Team are extremely helpful and very quick to respond. Highly recommended for anyone looking to start a website, and also those looking to reduce th eir hosting costs/increase their hosting features!
I have only signed up to your hosting service, with your £19.99 deal, wow, how surprised I am, I was using another competitor and they have a fraction of what you do and at a higher price, you are also more professional have a lot better cp and offer so much for anyone that wants to start up/design a new site.

You offer a great win/win package that no one should take a second look at.

I really do look forward in many years of business.

Many Thanks
I think fasthosting is great. They have the fastest servers in the uk i have used. The Tech Support is great, they are willing to answer questions that were not specific to my account, it's great to get some added information. Once I was doing some web work for a client, and I was totally WOW by thier server speed and customer support, after dealing with them, I realize fasthosting is #1 in the uk, no comparison.
Was a great host at first. I had a few niggles with old hosts as they took too long to answer support questions. I moved to FHD and the support was almost instant. I hadnt been shut down in the fist 12 months on my other hosts but after 2-3 weeks I was hit by a problem with a script I installed. FHD shut my site down saying that people had hacked my script. I then deleted and flushed the script out and 2 weeks further up the road they shut me down again with no explanation as to why. I sent an e-mail 3 hours ago and still no reply and it looks like they have deletd my whole website. My website was a Royal air Force chat site which raised money via google adverts for British Forces Charities and Veterans societys. I canot believe that these people can just chop a hosting package without any explanation.

I will update this as soon as I have any further info on this host.

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A Cleater (treaclle@y...)
Time Hosted: 1 to 2 years
Global rating
Customer Relation
Control Panel
I'm using the No Limits UK Hosting plan and I've been a customer for a year now. I can honestly say these guys rock! Unbelievable package for an unbelievable price! I genuinely thought it was too good to be true, but I gave it a shot and it's been incredible since. It's all worked flawlessly, and the Support Team are extremely helpful and very quick to respond. Highly recommended for anyone looking to start a website, and also those looking to reduce their hosting costs/increase their hosting features!

Seriously, don't be put off by what might at first appear to be a very simple and underdeveloped website. These guys are true professionals and you simply will not be disappointed with the service!

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