Exascale Review 2026. Is exascale.co.uk good web hosting in United Kingdom?

📄 Editorial Review

(3*) 🔧 Services: Web HostingCDN (Content Delivery Network)TelecomData CenterCloud Own datacenter
Exascale is a privately owned British telecommunications, network infrastructure and hosting provider with roots going back to 2009. The operating company, Exascale Limited, was incorporated on January 8, 2010 under company number 07120266, originally as Oxide Technologies Limited before adopting the Exascale Limited name in July 2012. Thomas Anthony Bibb has been a director since incorporation and controls at least 75% of the company. The business is headquartered in Telford, Shropshire, and has grown from traditional hosting into a considerably broader ISP and fibre-network operation.

The modern Exascale business is centered primarily on Full Fibre Broadband, Business Broadband, Business Full Fibre, Dedicated Internet Access, Leased Lines, IP Transit, Remote Peering, Wholesale Broadband, private network connectivity, VoIP, call forwarding and Colocation. Alongside these services, Exascale continues to maintain a traditional hosting portfolio covering Shared Hosting, Reseller Hosting, VPS, Dedicated Servers, Mac Dedicated Servers, Domains, SSL certificates and Hosted Exchange.

Residential connectivity combines Exascale's own network with infrastructure from CityFibre (cityfibre.com), Gigaclear (gigaclear.com) and Openreach (openreach.co.uk), giving the company substantially wider UK coverage than its own regional fibre footprint alone. Full-fibre services reach multi-gigabit speeds, including packages of up to 2.5 Gbps, while Exascale continues expanding fibre infrastructure around Telford, Wolverhampton and surrounding areas.

Its own fibre design uses technologies including xPON and CWDM. This makes it possible to deliver PON broadband, dedicated Ethernet and wavelength services across common fibre infrastructure while still providing higher-capacity dedicated connections where required. Dedicated Ethernet and wavelength services can reach up to 100 Gbps, making the network suitable not only for ordinary broadband but also for enterprise and carrier applications.

SoGEA Broadband is available for businesses that need a fixed Internet connection without a traditional telephone service. Speeds reach approximately 80 Mbps downstream and 20 Mbps upstream, with a static IP address, unlimited usage and no traffic-management or fair-use restriction. It provides a relatively straightforward business option where full fibre is unavailable or where leased-line capacity would be excessive.

Business Full Fibre moves further toward enterprise connectivity, with symmetrical managed connections beginning around 100 Mbps and scaling into much faster configurations. These services are particularly suitable for offices that require predictable upload performance, cloud access, VPN connectivity, hosted applications or VoIP without moving immediately to a dedicated leased line.

Leased Lines provide dedicated symmetrical capacity for more demanding organizations. They are suitable for business-critical connectivity, hosted infrastructure, large data transfers, private networking and VoIP, with available bandwidth extending into multi-gigabit territory. Selected leased-line and business Internet products are backed by a 100% business SLA.

Exascale's networking capabilities become much more distinctive with IP Transit. The company operates AS61049 and supports IPv4 and IPv6, BGP or static routing, full routing tables, partial routes or default-route delivery, IRR-based customer resources and automated prefix filtering. Customer ports can reach 400 Gbps, while LAG configurations allow multiple physical interfaces to be combined where larger capacity or additional resilience is required.

Every major Exascale point of presence is designed with at least two 100 Gbps uplinks into the backbone, and the network is engineered with significant spare capacity rather than being run continuously near saturation. Contract periods for larger transit deployments generally range from 12 to 60 months.

Remote Peering allows customers to access major European Internet exchanges without establishing their own physical presence at every exchange location. Connectivity can be delivered through local data-center cross-connects or Layer 2 transport, giving ISPs and larger networks a practical way to increase direct peering while reducing dependence on conventional paid transit.

The combination of route-server participation and bilateral peering gives Exascale direct access to a substantial portion of Internet destinations. For latency-sensitive traffic, content delivery and ISP networks, this can produce shorter paths than routing everything through a small number of upstream carriers.

The Wholesale Broadband platform is aimed at ISPs, MSPs and telecommunications resellers. It includes wholesale FTTP, Layer 2 and Layer 3 delivery, L2TP handoff and both on-net and off-net connectivity. Private WANs can also be built using MPLS and VRFs, while resellers can operate their own authentication realms.

Generic Ethernet Access provides private Ethernet connectivity between customer premises, Exascale infrastructure and other network services. It can be used for centralized Internet access, private office interconnection, hosted firewall deployment and managed or unmanaged network designs.

Voice services include hosted VoIP, call queues, voicemail-to-email, call groups, forwarding, call logging, address books, automated device provisioning and API integration. Call Forwarding adds local, national and freephone numbers, number porting and packages containing bundled forwarding minutes.

Traditional Shared Hosting remains available in WordPress, Lite, Start Up and Ultimate configurations. Storage allowances range from approximately 500 MB to 20 GB depending on package. Larger packages include multiple websites, substantial monthly transfer allocations, email accounts, FTP access and MySQL databases.

The Ultimate shared package provides 20 GB of web space, 100 GB of monthly transfer, hosting for three websites, unlimited email accounts and unlimited MySQL databases. PHP, Perl, CGI, Python and Ruby are supported, and several packages include a free UK domain.

Reseller Hosting is available in Professional and Ultimate configurations. The Professional package provides approximately 25 GB of storage and 750 GB of monthly transfer for up to 50 hosting accounts, while Ultimate increases this to around 100 GB storage and 2 TB transfer with unlimited hosted accounts. Both include extensive email, FTP, subdomain and MySQL allowances.

The VPS range spans configurations with approximately one to six CPU cores, 1–6 GB of DDR3 RAM, RAID-10 storage and IPv4/IPv6 connectivity. Some of these configurations belong clearly to an older generation of the Exascale hosting platform. Options such as CentOS 5, CentOS 6 and Windows Server 2012, together with DDR3 host specifications, make these plans much less modern than the company's fibre and carrier-network products.

The same applies to parts of the Dedicated Server range. Configurations include older Dell PowerEdge systems, Intel Core i3 processors, Xeon E3 and Xeon E5 hardware, SATA or 10K SAS storage, RAID, KVM-over-IP access, IPv4/IPv6 and APC-controlled remote reboot functionality. The hardware can still be useful for inexpensive dedicated workloads, but customers needing recent-generation CPUs, NVMe storage or high core density should confirm the exact configuration before purchase.

Mac Dedicated Servers are among the oldest parts of the catalog. Intel Mac mini systems with DDR3 memory remain listed together with operating-system choices such as OS X Yosemite and Mountain Lion. This is clearly a legacy product family and is considerably removed from modern Apple hosting based on current macOS and Apple Silicon hardware.

Colocation remains much more relevant to Exascale's present network-infrastructure focus. Options range from individual 1U servers through quarter racks and complete 42U racks, giving customers a path from single-system deployments to larger infrastructure footprints.

Other hosting services include Hosted Exchange, spam filtering, SSL certificates and domain registration or transfers. Hosted Exchange includes a mailbox, spam and antivirus filtering and access from Outlook and mobile devices.

The main Exascale website has a modern layout and is now clearly focused on telecommunications, fibre and business networking. The separate hosting account and billing environment is much older in both appearance and product specification. English is the primary website language. Hosting billing supports GBP, EUR and USD, while broadband and UK business connectivity are principally priced in British pounds.

💰 Price & Cost

Exascale covers a very broad pricing range because low-cost hosting and enterprise telecommunications operate alongside each other. Entry-level WordPress Hosting starts around £1.67 per month, Lite shared hosting around £2.50, Start Up around £3 and Ultimate around £11.99.

Reseller Hosting starts around £14.99 per month. Older VPS configurations range roughly from £45 to £110 per month, while entry dedicated servers begin around £60 per month. Single-server 1U colocation has been available from approximately £45 per month.

Business connectivity is naturally more expensive. SoGEA business packages start around £30 per month, while managed Business Full Fibre begins near £100 per month for 100 Mbps on longer contract terms. Fibre pricing rises according to access network, speed, service level and contract duration.

Call Forwarding begins from approximately £5 per month, while larger leased-line, transit, private-network and wholesale services are generally quoted according to capacity and location rather than sold as simple consumer-style packages.

Billing can be monthly, quarterly, bi-annually or annually where supported by the selected product. Payment methods include PayPal, major credit and debit cards, bank transfer and cheque. Hosting prices are quoted before applicable VAT, and the hosting account system can display charges in GBP, EUR or USD.

There is no general money-back guarantee. Services are prepaid and prepaid fees are normally non-refundable. Setup charges are also non-refundable. When Exascale itself terminates a qualifying service, unused contractual time can be credited on a pro-rata basis, while normal customer cancellation is subject to the relevant contract period and notice requirements.

🏢 Data Center

Exascale operates a substantial carrier and hosting network under AS61049, with important infrastructure in Telford and Wolverhampton and additional points of presence across the UK and continental Europe.

The network footprint includes Manchester, London, Amsterdam and Frankfurt. Important facilities and interconnection locations include Datum in Manchester, Lunar Digital (lunardigital.co.uk), several Telehouse locations in London's Docklands, Redcentric infrastructure in London, Nikhef in Amsterdam and NTT FRA1 in Frankfurt.

Exascale's data-center infrastructure includes highly resilient UK facilities with redundant power and cooling. Technical characteristics include hot- and cold-aisle containment, 2N architecture, raised floors, structured fibre and CAT6 cabling, backup generators, UPS systems, FM200 or Inergen fire suppression and continuous environmental and security monitoring. Some facilities operate at approximately 1.2 PUE, which is an efficient figure for conventional data-center infrastructure.

The backbone is built around multiple high-capacity links and extensive public and private peering. LINX is an important part of the UK interconnection footprint, while Frankfurt provides direct access to DE-CIX.

AS61049 uses upstream connectivity from Cogent Communications, GTT Communications, Hurricane Electric and NTT, together with extensive peering. This combination gives Exascale much stronger route diversity than a conventional hosting provider depending on one or two transit suppliers.

Network traffic levels are in the 100–200 Gbps range, while customer transit interfaces can scale far beyond that through 100G and 400G ports and aggregated links.

The standard service-level agreement provides a 99.9% network uptime guarantee. Qualifying network outages generate one full day of service credit for every hour that a hosted service is unavailable because of network connectivity.

Power and HVAC availability are covered separately under the SLA, subject to the normal exclusions and maintenance conditions. Replacement server hardware is maintained for hardware failures, while scheduled maintenance is normally announced several days in advance.

Selected Leased Line and Business Internet services receive a stronger 100% business SLA. This higher figure applies to the relevant enterprise connectivity service and should not be confused with the general 99.9% hosting and network SLA.

✍️ Customer Support

General customer service operates Monday to Friday, 09:00–17:00 UK time. Customers can contact Exascale by telephone, email, contact form or through the client account system. The main Sales & Support telephone number is +44 (0)330 010 0140.

Hosting customers have access to ticket-based support, an account portal, knowledge-base resources and service-status information. Reseller customers remain responsible for supporting their own end users, with technical issues escalated to Exascale by the reseller.

Enterprise connectivity receives a higher level of operational coverage. Business Internet Access, leased lines and other critical network services include 24/7 monitoring and support, which is important for organizations depending on Exascale for permanent WAN, Internet or carrier connectivity.

Backup policy is one area that requires attention. Exascale does not provide a universal backup copy of all customer data, and dedicated servers are not automatically backed up unless a separate arrangement exists.

Shared-hosting customers can create manual or scheduled backups through the hosting control panel and can store copies locally or on a remote FTP location. Maintaining a usable backup strategy ultimately remains the customer's responsibility.

🔨 Control Panel

Shared hosting uses Plesk as the primary web-hosting control panel. It handles domains, websites, email accounts, databases, FTP users and backup management from one interface.

The environment supports MySQL and other database tools appropriate to the hosting platform, while backup functions include full account backups, individual subscription backups, scheduling, password protection and storage on a remote FTP server.

VPS products also allow a control-panel option and optional management when ordering. Because some of the VPS operating-system and hardware choices belong to an older product generation, customers needing a particular current Plesk release or another licensed panel should confirm compatibility before ordering.

🎯 Conclusion

Exascale is much more compelling as a network, fibre and infrastructure provider than as a conventional low-cost hosting company. Its strongest assets are AS61049, its own fibre footprint, IP Transit, extensive peering, leased lines, wholesale broadband, remote peering, colocation and multi-site UK and European connectivity.

This combination makes Exascale particularly suitable for British businesses, ISPs, MSPs and infrastructure customers that want to consolidate Internet access, transit, private networking, fibre, voice and rackspace with one provider. Direct presence at major exchanges and carrier-neutral data centers also gives the company considerably better network diversity than the average regional hosting operator.

The 99.9% general network SLA is respectable, while selected business circuits receive a 100% SLA. Direct peering, multiple transit providers and high-capacity backbone links are additional strengths for customers whose priority is network quality rather than simply the lowest monthly hosting price.

Shared and reseller hosting remain inexpensive and include Plesk, databases, email and domain services, but the classic VPS, dedicated and Mac-server catalogs contain several unmistakably older configurations. DDR3 systems, CentOS 5/6, Windows Server 2012 and old OS X releases make this part of the portfolio significantly less modern than Exascale's telecommunications infrastructure.

For UK fibre, business connectivity, BGP, IP Transit, remote peering and colocation, Exascale offers an unusually broad combination of services from a relatively compact independent provider. For traditional VPS or dedicated hosting, obtaining the exact current hardware, operating-system and control-panel specification before committing remains important.

🌏 Server locations:

London

📢 Special pages

• Contact us
• About us