dothost.ca review

5 user reviews, 0 support responses, 0 testimonials, 0 products, 0 promotions, 0 social accounts, 1 domains, Alexa #0, listed 2005 (#538)

Most Recent Customer Reviews

Keli Whidden (keliw@c...) / imagescene.ca
Time Hosted: over 3 years
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3 or 4 times a cycle my site and/or email goes down and it usually takes repeated efforts to get someone live. Up until this last week, eventually someone does get back to me and then we spend anywhere from 1 to 3 days fixing the problem. This time, I have been calling and emailing since Monday, it is now Wednesday. No answer, their message notes that their voice mail has been full since at least Monday. We are without mail and site for my husbands business...not good!
The last issue took about a week from noticing to getting someone to respond to rectification. I repeatedly noted that the issue was not at our end, however they had us jumping through hoops to prove it. In the end the issue was their problem, they fixed it and it has been several months before we now find our selves without our business life line again.
Noting their site is up currently, and was up the previous time when they let ours drop, gives me no solace what so ever, particularly when customer service has [read more...]
Kevin Hill (-no email-)
Time Hosted: 2 to 3 years
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I have tried to contact this company in the last two months, but to no avail. Their 800 number has been disconnected for the past sixty days. Their regular phone number has been answering with the message- this mailbox is full and can not accept anymore messages. I have opened up new accounts with another hosting company. My experience with Dot Host was good while I was with them. I am writing this review because I personally believe this company is no longer in business and you may lose your money if you sign up. Two of my accounts came due months ago and they have not responded to my request for an invoice and up dates to the websites before I left took a week to three weeks to take place. Good Luck
Ian Millard (ian@i...)
Time Hosted: over 3 years
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I am finally away from Dothost, and glad of it. Two of my associates also transferred away. We have all found better service at Godaddy. Not perfect, but far better.
Dothost failed to provide reliable spam filtering. They did not return phone calls or respond to emails with any degree of regularity.
On one occasion an incoming email sent one box over it's limit, with the result that ALL email service was suspended. There was no way to fix the problem, and it was necessary to remove the account - and everything in it - to resume service.
These problems, along with many others, drove us away.

By the way, I pulled 18 domains out on Dothost in January alone, and I know of at least 9 others that were transferred out in the last 60 days. For some reason those numbers are NOT reflected in this web sites statistics. I wonder how many domains Dothost really has.
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Overview

Services: Web HostingDomain Registration

About dothost.ca

At DOTHOST, we focus on providing our clients with reliable, versatile, and a powerful web hosting experience at an affordable price.

Customer satisfaction is of utmost importance to us, that is why extra attention has been put towards user-friendly account administration, a friendly & helpful support staff, and extensive resources for those new to web hosting.

No contracts, No setup fees, and a Satisfaction Guarantee!

DOTHOST Solutions
"With Your Success In Mind"
Website research for dothost.ca on June 1, 2005 by WebHostingTop

dothost.ca Promotions

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dothost.ca Plans

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Web stats

Targeting: Canada, United States
Details for http://www.dothost.ca
Website DNS: dns2.domainsatcost.ca => 54.200.27.218 ( Portland ) / Amazon.com Inc.
dns.domainsatcost.ca => 54.236.210.240 ( Ashburn ) / Amazon.com Inc.
MX::cloud.mx.domainsatcost.ca => 107.23.103.216 ( Ashburn ) / Amazon.com Inc.
Server Software: Apache/2.2.22 (Ubuntu)|PHP/5.4.9-4ubuntu2.1
Website IP: 54.236.162.93
IP Location Country/State/City: United states / Virginia / Ashburn - see top providers in United States, Virginia
ISP Name / ISP URL: Amazon.com Inc. / amazon.com

Customer testimonials

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dothost.ca Social Networks

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No official Blog yet

Reviewsdothost.ca Customer Ratings

The quick stats of dothost.ca profile shows a note average of 1.6 out of 10, counting 5 opinions. (few listed on the top of the page)
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Ian Millard (ian@i...)
Time Hosted: over 3 years
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Updated, 1 week later....

The situation is getting worse. Dothost is attempting to block or delay transfers by not unlocking domains, not sending EPP keys, and not forwarding the Transfer Confirmation emails.
We may have to call in InterNIC.

Ian Millard (ianm@i...)
Time Hosted: over 3 years
Global rating
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My experience started out ok, but the level of customer service and system reliability has declined rapidly in the last 6 months, to the point where it's non-existent.

I am moving 22 domain names and 5 hostings (4 starter packages and 1 small business) away from Dothost in the next 5 days.

I have spent $1,890 with this alleged company, and I can't even get them on the phone.

My advice? Stay away from Dothost.
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