Domainz review

7 user reviews, 0 support responses, 0 testimonials, 2 products, 0 promotions, 2 social accounts, Alexa #457633, listed 2009 (#12369)

Most Recent Customer Reviews

-anonymous- (kpsi2012@g...) /
Time Hosted: over 3 years
Global rating
Was with this company for 17 years. Paying every 5 years. I changed email address - forgot to let them know (My bad) and last year they closed my web site. After many emails got it sorted, or so I thought, and the web site ran again.
This year they once again closed my web site - this time my enquiries revealed they had now email address recorded with them, despite the myriad of emails sorting it out last year - bloody hopeless! Have created a new web site and going with a different provider!
-hidden- (Kim@y...) /
Time Hosted: under 1 month
Global rating
Customer Relation
Control Panel fraudulent practice
Hi there, absolutely disgusted with this company. Hosting came up for renewal and I canceled but it would not confirm for me so sent them an email prior to renewal telling them I had cancelled and not to charge my credit card. They charged an expired credit card and have just sent me an email saying I have canceled more than 6 months early so they offering credit of $71.00 only. I am taking this to the commerce commission and anyone else who will listen. This company is fraudulent in their dealings and have pulled out of NZ and are desperate in the measures they are taking to screw people out of money. DO NOT USE THIS COMPANY AND SPREAD THE WORD. I will be pursuing this for years if it takes me the rest of my life. So absolutely wrong.
-anonymous- (victoriacherrington13@g...)
Time Hosted: 1 to 3 months
Global rating
Listed and verified since 2009 logo


Domainz is part of Melbourne IT, Services: Web HostingDomain Registration

About Domainz

About Domainz Limited

Domainz is New Zealand's largest and most experienced domain name registrar and is a wholly owned subsidiary of Melbourne IT Limited, one of the largest domain name registrars globally with more than 3 million domain names under management.
Our mission is to help New Zealand businesses make maximum use of the web to:

* showcase products and services
* improve pre and post sales service
* generate sales leads and attract customers
* reduce operating costs
* ....and most importantly, to grow sales

For many small businesses this can be as simple as securing their domain name and establishing an Online Business Card containing their contact details. For others, it will include more complex brand protection strategies, email and hosting solutions and Search Engine Marketing. But no matter where you fit in the scale, Domainz has the products and people to help you. We believe that it is not just about the bits and bytes - it is about providing you with the right advice and the right solutions to help you find Online Business Success. Why choose Domainz to help you succeed online?

1. Service. The Domainz Customer Service Team consists of hand-chosen specialists based in Wellington who will listen to what you need and help you choose the right solution first time, every time.
2. Experience. You benefit from the knowledge gained over more than 6 years of helping NZ businesses succeed online and more than 3 million domain names under management globally. Domainz is also an Accredited Registrar for New Zealand Names and International names.
3. Value. When securing a new web address with Domainz you will have access to a range of free services such as email and web forwarding, domain name parking and more, as well as access to our great value Hosting and Web Design products. That means full control of your online brand with no hidden costs.
4. Easy. Our unique Portfolio management system with reporting, account management and search functions allows you to easily control your web address and hosting portfolio. And online account transaction statements show you a complete history of payments and events.
5. Support. Secure and early renewal notifications systems vie email, land mail and phone to ensure you dont forget to renew your online brands
6. Flexibility. Choose among multiple and secure payment options when registering a new web address or renewing existing ones - online, phone, fax or mail - credit card, cheque, electronic finds transfer - we are committed to making the process easy for you.
7. Security. Take the option to secure your web address for up to ten years with Domainz Secure and protect one of your most important online assets - your online brand.
8. Global. If you need a web address to promote your business internationally you can access any Global Top Level domain names such as .com ,net, biz, info, au, uk, .name and more - we also have offices in Melbourne, San Francisco, Madrid, New York, Stockholm, London, Paris and Amsterdam to help you with establishing a localised presence with country code domain names such as .de, .it and others...
9. Reliable. Domainz is a subsidiary of Melbourne IT, and part of a global operation supporting more than 3 million domain names world-wide. Melbourne IT is a Publicly Listed Company on the ASX and we are the partner of choice for New Zealands leading companies - big and small.
10. Products. Domainz offers more than just your web address. We are your one-stop shop for getting online. We can assist you whether you need a professional Email solution, Website Design, Hosting Service, Search Marketing and much, much more...
11. Commitment. Customer Success is a theme to everything we do and above all, we are committed to helping your business succeed online.

To secure a domain name or enquire about any of our services please contact our Customer Service Team on 0800 366 2469 or email

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Website research for Domainz on May 5, 2018 by WebHostingTop


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PlansWebsite Products

Web Design Keep mouse
over features!
Price Updated
WEBSITE DONE FOR YOUfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free

$99 / month + $149 one-off setup fee
6 month minimum term
Total minimum total cost $743

Everything you need to get online, get found and grow sales.

Up to 10 pages designed and uploaded for you
Up to 10 shopping cart products created for you

A [...]
Plan URL :
NZD 99.00/mo. NZD 149 Setup Fee VAT inc
Emails - Linux Keep mouse
over features!
Price Updated
SINGLE EMAILfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free

1 email account
500MB individual mailbox size
Up to 10 zone edits

secure webmail interface
anti-spam, anti-fraud, anti-virus protection
social media integration
quick-view portal
SMTP, IMAP and POP support
Plan URL :
NZD 5.95/mo. VAT inc500 MBunmetered

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Web stats

Web Site Title: Domain Names | NZ Domain Registration | Domainz
Website Description: Register your .nz domain name with Domainz, the largest New Zealand domain registration company. Domainz offers web hosting, SEO and website design services.
Targeting: Australia, New Zealand
Site in business since:
Links to the site: 137
Details for
Website DNS: => ( Sydney ) / Microsoft Corporation - => ( Brisbane ) / WebCentral Pty Ltd - => ( Brisbane ) / WebCentral Pty Ltd - => ( Brisbane ) / WebCentral Pty Ltd - => ( Brisbane ) / WebCentral Pty Ltd -
Server Software: LiteSpeed
Website IP:
IP Location Country/State/City: Australia / Queensland / Brisbane - see top providers in Commonwealth Of Australia, Queensland
ISP Name / ISP URL: WebCentral Pty Ltd / (inactive)

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Social Networks
Melbourne IT (established 1998) is a Public Company entity having 7991 followers on LinkedIn and 201-500 employees, industry Internet.  Using Wordpress version 5.5.1. Blog added on February, 2014, with total 0 articles, Language en-US. Description Domain names and NZ domain name registration.

ReviewsCustomer Ratings

The quick stats of Domainz profile shows a note average of 1.0 out of 10, counting 7 opinions. (few listed on the top of the page)
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-anonymous- (sjkinnane@g...)
Time Hosted: over 3 years
Global rating
Incredibly unprofessional, petty company to deal with, their sales tactics are disgusting, as well as their customer service.


there are many other international companies providing better service and better prices.


Mark (mfishe@g...) /
Time Hosted: under 1 month
Global rating
Customer Relation
Control Panel
1.5 months for incomplete refund
Most disreputable domain registrar I have ever experienced. I tried to register 9 domains and got charged for 10. Only 2 registrations worked, but the other 7 turned out to be unregisterable.

As I got charged twice for one which failed to register, I was looking for 8 refunds. After 1 AND A HALF MONTHS and more emails than should possibly be necessary (and only after opening a dispute case with my bank) I got 7 PARTIAL refunds. As of this time, I am yet to be fully refunded for this pantomime.
Delta Audio Engineering (info@d...) /
Time Hosted: over 3 years
Global rating
Customer Relation
Control Panel
Domainz Service does not exist
We had a website and e-mail at Domainz and used a DIY builder which was quite expensive and not very good. After some years the first problems came up and the website didn't work. No comments, no replies on e-mails and no phone calls were made, have been without web access for weeks.
Then, when we found YOLA and the excellent Yola builder, we told Domainz to point our domain name to Yola and we paid for 3 years in advance for the domain name at Domainz. Also we told Domainz that we wanted to keep our e-mails at Domainz. So far no problem until we got notification that the DIY builder was up for renewal. We told Domainz that we did not want the builder as we told them many times before. On October 1st., we got a notification e-mail that our e-mail account was in a deletion queue and few minutes later a second mail that this was gone. As per phone conversation we were told that this was part of the DIY builder and as we have cancelled the builder they just deleted it, without any [read more...]
group7 (feiyic@g...)
Time Hosted: 1 to 3 months
Global rating
Customer Relation
Control Panel
the worst customer service ever
frequently got hang up on the phone, reply inquery e-mails occasionally. "get back to you soon" means never get back.

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