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directspace.net
Average 3 out of 10
Total reviews: 9
Recommended by: 2
Opposed: 7
Official responses: 1


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Direct Space review

9 user reviews, 1 support response, 0 testimonials, 11 products, 0 promotions, 2 social accounts, 118 hosted, Alexa #129634, listed 2008 (#8366)
directspace.net
Direct Space
921 SW Washington St. Suite 325,
Portland , OR 97205
US
Phone 1.888.dsn.host
Fax 1.503.200.1112

Website language(s): en-US
Alexa Rating129,634▼ -27,280 User RatingAverage 3 out of 10
Total reviews: 9
Recommended by: 2
Opposed: 7
Official responses: 1

Price Range$ 4.00 - $ 880.00Support24x7Offer CurrencyUSD
Payment OptionsCredit / Debit / Prepaid Cards
SEO MOZ Authority25/46Links2,769
Profile completion status:
Things done
Company address location is complete
Company phone/fax is added
Company Twitter and Facebook accounts are added
"About page" URL or "Contact page" URLs are added
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
Products (plans) are added
Note: Add a promotion or coupon

Things to do
Company descriptions is too short. Minimum 500 chars
86%

Most Recent Customer Reviews

-anonymous- (-no email-)
Time Hosted: over 3 years
Global rating
I have been using their service for the past few years with paypal automatic subscriptions. This year, they repeatedly deducted my fees, and then canceled my service due to arrears. I asked for the reason and want a refund , no one replies to me. This is a liar company, at least from this year.
SATISH CHATE (-hidden-) / trackeron
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
Poor Service
Very poor service lot of down time , i lost many time and money and clients, they are worst i hate them a lot because of them i los 1000 USD plus
-anonymous- (-no email-)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
Good!
Very good hosting company; no downtime or slowness in past 2 months.
Quick data speeds too. All of their VPSs are on SSDs.
MORE REVIEWS
Listed and verified since 2008
directspace.net logo

Overview

Services: Web HostingDomain Registration

About Direct Space

Located in the heart of downtown Portland within the Pittock Block (PDXNAP), DirectSpace offers a high class, secure, redundant, and private data facility with a massive network infrastructure and capacity. We are committed to providing top notch, enterprise level hosting services abroad at an industry leading price. We opened our doors in 2001 and have grown to serve more than 1,000 dedicated, colocation and virtual customers within our privately owned data facility.

Special pages


directspace.net screenshot
Website research for Direct Space on February 27, 2021 by WebHostingTop

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PlansDirect Space Website Products

Dedicated - Linux Keep mouse
over features!
PriceDisk space Transfer UpdatedRAM /
Dedicated IPs
Pentium 820featuresPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free
RAM : 2000 MB
CPU : 1 CPU, 2 Cores
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 29

2x 250GB RE4 Hard Drives
1Gbps Port
/29 IPv4 and /64 IPv6 Subnets
DDOS Protection
Private Network
Free Transfer
Free Cloud Storage
IPMI Access
Plan URL : https://www.directspace.net/services/dedicated/features.php
$49.00/mo.500 GB10 TB 2 GB / 29
I5-2500featuresPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free
RAM : 8000 MB
CPU : 1 CPU, 4 Cores, 4 Threads
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 29
Plan URL : https://www.directspace.net/services/dedicated/features.php
$119.00/mo.500 GB100 TB 8 GB / 29
E3-1245featuresPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free
RAM : 16000 MB
CPU : 1 CPU, 4 Cores, 8 Threads
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 29

2x 500GB RE4 Hard Drives
1Gbps Port
/29 IPv4 and /64 IPv6 Subnets
DDOS Protection
Private Network
Free Transfer
Free Cloud Storage
IPMI Access
Plan URL : https://www.directspace.net/services/dedicated/features.php
$149.00/mo.1000 GB100 TB 16 GB / 29
Colocation Keep mouse
over features!
Price Transfer UpdatedDedicated IPs
1U RACKfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : KVM
Support Options : Email, Help Desk, Phone / Toll-Free
Dedicated IPs : 29

1A 208v Power
/29 IPv4, /120 IPv6 Subnets on Private VLAN
24.7 On-call Escorted Data Center Access
5TB Bandwidth Transfer on Full 1GE Port
Plan URL : https://www.directspace.net/services/colocation/features.php
$75.00/mo. 5 TB 29
14U RACK (1/3)featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : KVM
Support Options : Email, Help Desk, Phone / Toll-Free
Dedicated IPs : 28

5A 208v Power
/28 IPv4, /1204 IPv6 Subnets on Private VLAN
24.7 Self Serving Access to Data Center
75TB Bandwidth Transfer on Full 1GE Port
Plan URL : https://www.directspace.net/services/colocation/features.php
$325.00/mo. 75 TB 28
21U RACK (1/2)featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : KVM
Support Options : Email, Help Desk, Phone / Toll-Free
Dedicated IPs : 27

7A 208v Power
/27 IPv4, /120 IPv6 Subnets on Private VLAN
24.7 Self Serving Access to Data Center
120TB Bandwidth Transfer on Full 1GE Port
Plan URL : https://www.directspace.net/services/colocation/features.php
$440.00/mo. 120 TB 27
42U RACK (Full)featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : KVM
Support Options : Email, Help Desk, Phone / Toll-Free
Dedicated IPs : 26

14A 208v Power
/26 IPv4, /120 IPv6 Subnets on Private VLAN
24.7 Self Serving Access to Data Center
Full 1Gbps Flat Rate Port. No Transfer Limit
Plan URL : https://www.directspace.net/services/colocation/features.php
$880.00/mo. unmetered 26
VPS - Linux Keep mouse
over features!
PriceDisk space Transfer UpdatedRAM /
Dedicated IPs
OVZ.1featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : OpenVZ
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free
RAM : 1000 MB
CPU : 2 Core Processor
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 1

Easy Control Panel
Nightly Backups
DDOS Protection
Free Transfer
Instant Setup
Unmetered Transfer (Fair Share 1Gbps Port)
Plan URL : https://www.directspace.net/services/virtual/ovzfeatures.php
$4.00/mo.40 GB SSDunmetered 1 GB / 1
OVZ.2featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : OpenVZ
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free
RAM : 2000 MB
CPU : 4 Core Processor
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 1
Plan URL : https://www.directspace.net/services/virtual/ovzfeatures.php
$8.00/mo.60 GB SSDunmetered 2 GB / 1
KVM.3featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : KVM
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free
RAM : 4000 MB
CPU : 6 Core Processor
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 1
Plan URL : https://www.directspace.net/services/virtual/kvmfeatures.php
$20.00/mo.80 GB SSDunmetered 4 GB / 1
KVM.4featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : KVM
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free
RAM : 8000 MB
CPU : 8 Core Processor
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 1
Plan URL : https://www.directspace.net/services/virtual/kvmfeatures.php
$30.00/mo.100 GB SSDunmetered 8 GB / 1

Contact information is managed by directspace.net representatives edward@d..., sales@d..., admin@d..., support@d..., info@d... [login] | Last company update:

Web stats

Targeting: United States
Details for https://www.directspace.net/
Website DNS: piotr.ns.cloudflare.com => 108.162.193.222 ( San Francisco ) / CloudFlare Inc. - cloudflare.com
elma.ns.cloudflare.com => 172.64.32.154 ( Tokyo ) / CloudFlare Inc. - cloudflare.com
MX::aspmx3.googlemail.com => 74.125.200.26 ( Mountain View ) / Google LLC - google.com
MX::aspmx4.googlemail.com => 74.125.23.27 ( Mountain View ) / Google LLC - google.com
MX::aspmx.l.google.com => 172.217.218.27 ( Mountain View ) / Google LLC - google.com
MX::aspmx2.googlemail.com => 142.251.9.27 ( Mountain View ) / Google LLC - google.com
MX::alt1.aspmx.l.google.com => 142.250.150.26 ( Mountain View ) / Google LLC - google.com
MX::alt2.aspmx.l.google.com => 74.125.200.27 ( Mountain View ) / Google LLC - google.com
Server Software: cloudflare
Website FIRST IP: 172.67.129.84
IP Location Country/State/City: United states / California / San francisco - see top providers in United States, California
ISP Name / ISP URL: CloudFlare Inc. / cloudflare.com
Website Extra IPs: 104.21.2.150 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com

Customer testimonials

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How much is 4 + 3 ? Respond with 7
 

Direct Space Social Networks

No official account on Linkedin yet
No official Blog yet

ReviewsDirect Space Customer Ratings

The quick stats of Direct Space profile shows a note average of 3.0 out of 10, counting 9 opinions. (few listed on the top of the page)
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How much is 4 + 3 ? Respond with 7
 
(2 = 22.22%)
(7 = 77.78%)
simon (simonhuang301@g...)
Time Hosted: 6 mo. to 1 year
Global rating
Directspace.net has very poor service. I purchased a product from them and find it hard to use and then cancelled it the day i received it. When asked for refund, their sales man said that they do not offer refund past their 3 day service warranty. But the fact is that i made the cancellation almost the same day i received the product. I wrote many emails to them in the past 2 months even with the title"Complaint to your service" in my email. But they don't care about that. They are a compnay without trust and never keep their promise!!!Think it over before you have any deals with them.

-anonymous- (-no email-)
Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
directspace.net is worst!
Terrible Uptime/Hardware

More than 4 days downtime in a month June 2012
Without any money return
Without any extra month for downtime

READ THEIR SLA FIRST TO UNDERSTAND THE PROBLEM

The only good option is price !
Is your data not valuable ? Ask them for service.
Hello. We would like to thank you for your review of our services. We do acknowledge that in the past, our network had been the target of a large attack which caused many of our servers to become corrupted. This had been the case with several different providers around the same time period and it had been traced back to a coding flaw in a well known VPS control panel provider. Taking direct action, we have implemented several different security features into our portal as well as we now provide for automated nightly backups of all our customers VPS data services to external storage. In regards to your money being returned, we did credit all customers affected by this outage 1 full month of service credit in line with our SLA at http://directspace.net/agreements/aup.php. If you did not receive this credit, we do apologize, and we would be more then happy to provide you with one month of credit, plus one month free on us. Thank you again.
Customer service representative (edward@d..., ).
-anonymous- (-no email-)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
the worst
the worst comapny , the deleted all vps and give us a new one , they delete all my 7 VPS's , they told us that there is hacking for their data centers
Sean (sean@r...) / rice-think.net
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
Refuses to Answer Urgent Support Tickets
They'll kick your server offline for a spike in resources, then disable the boot sequence (leaving you no means to correct the issue), and ignore support tickets. Additionally, they refuse to honor their 100% uptime policy, and make their policies hard to find in the first place. I'm moving my services out, I suggest you do to.
Anton (admin@d...) / ditusuk.com
Time Hosted: under 1 month
Global rating
Features
Cost
Customer Relation
DirectSpace Is the Best
Top For Direct Space,
Customer Suport Very Very Friendly & Very Very Help
100 Uptime

It's Greet,
I Plan my site Hosted On DirectSpace For Long Time

Greetz DirectSpace.net
GBU
regard, Anton
Shawn Murphy (admin@h...) / hostingftw.com
Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
So for about the first week the service was okay, had a few downtimes here and there. Right off the bat my Ip was messed up and I had to get a new Ip. About a month after that I payed my bill then my cPanel license was deactivated for about a hour or more because of a company error. That was not the last time my cPanel was down, exactly a week later it was down for almost 24 hours and they wouldn't answer my calls or reply to my tickets. On top of that my site was down at one point for over 7 hours! I called them in the morning and they said it would be fixed in a few minutes, later on it was still down. Another time it was down for about 5 hours or more and they didn't seam to care. At one point they said "You don't pay us for management, so we are not going to fix your problems right now, if you don't pay you have to wait". I would understand this if I was asking them to install something special, but its a dang server error, its there fault, and they need to fix it and not tell me [read more...]

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