×Share this page
 
  
axxess.co.za
Average 1 out of 10
Total reviews: 9
Recommended by: 0
Opposed: 9
Official responses: 0


VISIT WEBSITE

axxess.co.za review

9 user reviews, 0 support responses, 0 testimonials, 10 products, 0 promotions, 2 social accounts, Alexa #52686, listed 2018 (#25985)
axxess.co.za
axxess.co.za
185 Cape Road, Mill Park
Port Elizabeth , EC 6001
ZA
Phone 087 821 1100

Website language(s): en-US
Alexa Rating52,686▼ -117 User RatingAverage 1 out of 10
Total reviews: 9
Recommended by: 0
Opposed: 9
Official responses: 0

Price RangeZAR 19.00 - ZAR 909.00Support24x7Offer CurrencyZAR
Payment OptionsCredit / Debit / Prepaid Cards, PayPal
SEO MOZ Authority31/58Links76,396
Profile completion status:
Things done
Company descriptions is fine
Company address location is complete
Company phone/fax is added
Company Twitter and Facebook accounts are added
"About page" URL or "Contact page" URLs are added
Products (plans) are added
Note: Add a promotion or coupon

Things to do
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are missing
86%

Most Recent Customer Reviews

Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Disgusting Service from Axxess
I am utterly disgusted by the service given to my parents. I am currently in china and they call me everyday to try and help them sort out the issues they face with the provider.

A special arose and my mom found interest and decided to sign up for fibre. They where told it came with free installation...she is later told that she has to pay for installation and the router and all sorts of other costs which came up to R1240.00.

They said they would install within a week and still nothing. My parents called, emailed them every week with no help at all. Eventually Senior Management asked that they be given one more week as they are given a month to install and a month would only be the following week. A month passed by and still nothing.

My parents called again to complain a week after the month passed and eventually people were sent to install yet it was still not working. They call them to make them aware and were then told to make another payment of R350.00 to activate. [read more...]
-anonymous- (rudirudd70@g...) / rudolph
Time Hosted: 1 to 3 months
Global rating
Everyone reading this. Be warn!!!! this company is just taking money from you, it is a month to month account, but fail to pay on the first and your account will be suspended no matter how much data you have left and if you skip two months they will first let you pay for the months not use and thereafter suspend your account again so you force to pay full upfront. They are clearly ripping you off and force their ways on you. STAY AWAY - I strongly recommend Rain as an alternative. AXXESS it is time for you to EXIT!!!
-hidden- (-hidden-)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Axxess has the worst customer service!
No matter how many e-mails one send to this company regarding your account payment, there simply is no reply from them. Then, all of a sudden your account is suspended more than a week after payment. Terribly bad service.
MORE REVIEWS
Listed and verified since 2018
axxess.co.za logo

Overview

Services: Web HostingDomain RegistrationTelecom | Redirected from internet.co.za

About axxess.co.za

Between 2000 and 2006, the company grew its product range to include hardware sales, personal & business connectivity, and website hosting.

Axxess was founded by Franco Barbalich in his one-bedroom flat in 1997, with the aim of providing South Africans with great Internet access.

In 2013, we moved into our new state-of-the-art offices in Port Elizabeth, which now hosts 100+ employees - a.k.a Axxenites. 2014 saw the birth of Axxess Mobile - the most affordable mobile data in SA, which includes 3-month data rollover!


In 2016, we launched Ultra-Fast Fibre-To-The-Home services and in 2017 we released a new cost effective VoIP service called Axxess Voice, as well as super-fast LTE-A. We will be working on a couple of super exciting projects which we can't wait to share with you!

We offer an array of web hosting packages to house, serve and maintain files for one or more Web sites. Pick your unique domain name today!

Offering:
Linux Shared Hosting
Linux Cloud Server Hosting
Windows Shared Hosting

Server locations:

Special pages


axxess.co.za screenshot
Website research for axxess.co.za on January 11, 2021 by WebHostingTop

axxess.co.za Promotions

No website coupons announced! Looking to get a great webhosting deal using vouchers ? Checkout our current web hosting coupons list!
If you manage this brand, you must be logged in to update your promotions!

Add your promo code

Promotion:
Provide the start and end date
if the promotions expires
Your email (will not be displayed)
How much is 4 + 3 ? Respond with 7
 

Plansaxxess.co.za Website Products

Shared - Linux Keep mouse
over features!
PriceDisk space Transfer UpdatedFree domain /
Allowed
XSfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0

Monthly Price (after 6 months) R 19.50
Monthly Price (after 12 months) R 39

You get these features
Hosting Space 2GB
Monthly Traffic Unlimited
Sub Domain(s) 1
Email Mailboxes 75
MySQL Database(s) 5


Website Features

FTP Access
CGI
[...]
Plan URL : https://www.axxess.co.za/hosting/linux-shared
ZAR 39.00/mo. VAT inc2 GBunmetered 0 / unlimited
SfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Support Options : Email, Help Desk, Phone / Toll-Free
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0

Email Mailboxes 200
MySQL Database(s) 10
Sub Domain(s) 2

FTP Access
CGI
Softaculous App Installer
SitePad Website Builder
Apache/mod_lsapi
PHP 5.6 & PHP 7.x
MySQL
Flash Support
.htaccess
Plan URL : https://www.axxess.co.za/hosting/linux-shared
ZAR 49.00/mo. VAT inc3 GBunmetered 0 / unlimited
XLfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Support Options : Email, Help Desk, Phone / Toll-Free
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 0

Email Mailboxes 500
MySQL Database(s) 250
Sub Domain(s) 5

FTP Access
CGI
Softaculous App Installer
SitePad Website Builder
Apache/mod_lsapi
PHP 5.6 & PHP 7.x
MySQL
Flash Support
.htaccess
Plan URL : https://www.axxess.co.za/hosting/linux-shared
ZAR 159.00/mo. VAT inc25 GBunmetered 0 / unlimited
Cloud - Linux Keep mouse
over features!
PriceDisk space Transfer UpdatedRAM /
Dedicated IPs
MinifeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Support Options : Email, Help Desk, Phone / Toll-Free
RAM : 2000 MB
CPU : 1 vCPU
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 1

Cpanel extra R 200p/m

Locally Hosted
Our servers are hosted locally, to ensure you and your customers get the fastest connection to your website(s).
Strong & Reliable
More processing power, RAM and storage when you need it - plus minimum [...]
Plan URL : https://www.axxess.co.za/hosting/cloud
ZAR 309.00/mo. VAT inc100 GB4 TB 2 GB / 1
RegularfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Support Options : Email, Help Desk, Phone / Toll-Free
RAM : 6000 MB
CPU : 3 vCPU
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 1

Our servers are hosted locally, to ensure you and your customers get the fastest connection to your website(s).

Offering leading edge technology, phenomenal response times and the freedom to store and consume data securely.
Plan URL : https://www.axxess.co.za/hosting/cloud
ZAR 609.00/mo. VAT inc300 GB8 TB 6 GB / 1
BigfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Support Options : Email, Help Desk, Phone / Toll-Free
RAM : 12000 MB
CPU : 6 vCPU
Hosted domains : Unlimited
Free domains : 0
Dedicated IPs : 1
Plan URL : https://www.axxess.co.za/hosting/cloud
ZAR 909.00/mo. VAT inc2000 GB10 TB 12 GB / 1
Domains Keep mouse
over features!
Price Updated
.comfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Support Options : Email, Help Desk, Phone / Toll-Free

.net 225 ZAR / year

.biz 295 ZAR / year

.org 240 ZAR / year

.info 295 ZAR / year

.online 95 ZAR / year
Plan URL : https://www.axxess.co.za/hosting/domain
ZAR 195.00/yr. VAT inc
Emails - Linux Keep mouse
over features!
Price Updated
SfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Support Options : Email, Help Desk, Phone / Toll-Free

Email Mailboxes 10
Email List 1
MX Record Control
Email Forwarding
Email Aliases
Auto-Responders
POP3
IMAP
Webmail
Catchall
SPF Records
Plan URL : https://www.axxess.co.za/hosting/email-only
ZAR 19.00/mo. VAT inc500 MBunmetered
MfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Support Options : Email, Help Desk, Phone / Toll-Free

Email Mailboxes 50
Email List 1
MX Record Control
Email Forwarding
Email Aliases
Auto-Responders
POP3
IMAP
Webmail
Catchall
SPF Records
Plan URL : https://www.axxess.co.za/hosting/email-only
ZAR 29.00/mo. VAT inc1 GBunmetered
LfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Support Options : Email, Help Desk, Phone / Toll-Free

Email Mailboxes 100
Email List 1
MX Record Control
Email Forwarding
Email Aliases
Auto-Responders
POP3
IMAP
Webmail
Catchall
SPF Records
Plan URL : https://www.axxess.co.za/hosting/email-only
ZAR 39.00/mo. VAT inc2 GBunmetered

Contact information is managed by axxess.co.za representatives support@a..., theaxxesslady@a..., webmaster@a..., admin@a..., support@a..., sales@a..., contact@a..., info@a..., hosting@i..., support@i... [login]
Claim this businessCreate a free account to manage axxess.co.za listing!

It seems the axxess.co.za website has Javascript error on main page, detected May 17, 2020

Web stats

Targeting: South Africa

Customer testimonials

There are no customer testimonials listed yet. You can be the first one to add your testimonial here.

Add your own testimonial

This form is used exclusively for positive feedback, for a regular review click here

Your Name
Email (will be obfuscated)
One Hosted domain name with this company
Testimonial
(HTML tags are NOT allowed)
Minimum 100 characters
How much is 4 + 3 ? Respond with 7
 

axxess.co.za Social Networks

No official account on Linkedin yet
No official Blog yet

Reviewsaxxess.co.za Customer Ratings

The quick stats of axxess.co.za profile shows a note average of 1.0 out of 10, counting 9 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login

Add your own review [Toggle to basic/advanced form]

Required information

Select Hosting Plan
Overall Rating
Time Hosted
Features
Price / Cost
Customer Relation
Control Panel
Your Social URL, Name or Usernameeg. https://twitter.com/YOURID or https://facebook.com/YOURID
Your email
(will be obfuscated)
or login and come back to this page
Customer identification(Not public visible. Example Customer=1120 or Account=2121 or Order ID=511AAS3)
Your hosted domainExample mysite.net. If you have multiple domains, mention at least one
Summary of your posteg. axxess.co.za is best!
Your review HTML tags are NOT allowed! MINIMUM 100 characters!
Provide as much information as possible in your review! Too less information may be counted as not relevant and not approved!
Some customers might say good things like: "i'm happy with axxess.co.za" or bad things and complaints like: "this company sucks", or "is horrible", "axxess.co.za generated only problems", "scam or ripoff provider", but is your turn now to share your experience!
How much is 4 + 3 ? Respond with 7
 
-anonymous- (-hidden-)
Time Hosted: 3 to 6 months
Global rating
Axxess Mobile
ABSOLUTELY PATHETIC!!! Worst customer service!!! They purposely take extended delays in responding to simple queries while making sure they DO NOT actually respond or address your query in NO ATTEMPT to resolve but instead to drag it out and continue to rip customers off!!!

What a RIP-OFF, atrocious customer service and DUBIOUS marketing!

-anonymous- (donovan.carter@g...)
Time Hosted: over 3 years
Global rating
Worst support i have ever had.
have to log same fault over and over as they close faults to make stats look good.
have to call over and over and get same run around , when you ask to escalate they say they have but nothing done.
cant wait for my fiber to be installed so i can finally move.
Would not recommend them to anyone if you value support and service
-anonymous- (-hidden-)
Time Hosted: under 1 month
Global rating
Appalling service! My word! it's the 23rd of December, 23 days since my sim should've been activated but the Accounts department is busy quarreling with the Shipping department on whose responsibility that is. i'm supposed to be on the 3GB per month MTN plan
-anonymous- (-hidden-)
Time Hosted: 3 to 6 months
Global rating
- Do not discuss anything with support over the phone, get it in writing.
- Do not give Axxess your credit card details.
- When moving and cancelling your line, check your "Axxess control panel" to confirm it is no longer running and is scheduled to end.

I had asked to cancel my line over the phone and It was not cancelled. The instruction should have been made more clear and confirmed I was not going to pay 2 months extra for a line I am unable to "axxess".

Our line at the previous residence was unplugged, had no one staying on the property and there was no modem or any means to have signal, yet Axxess support report's data was being used on that line.

Hopefully, they have the customers best interest in mind someday. Moving residence is expensive and stressful enough.
-anonymous- (-no email-)
Time Hosted: under 1 month
Global rating
Don't get fooled like me by AXXESS with their Telkom fixed LTE data package It's 4G strict! that means it doesn't have a 3G fail over so if your 4G fails you wont have internet access and nowhere on their packages it indicates that it's 4G strict except the coverage map that shows all possible network bandwidths available in the area but still that doesn't indicate that their packages are 4G strict. Complaining wont bring anywhere they just pull their shoulders up and you have to pay for ineffective contract or cancel it with fee
Deon (wp@g...) / hellohai.co.za
Time Hosted: 6 mo. to 1 year
Global rating
My "free" service was anything but free. The minute I canceled, I got charged, and when asked about it, they hung up on me - when trying the LIVE CHAT feature, they closed the window on me. My server was down at least once a week (some weeks up to 4 times) for 6 month. I got shouted at by a support agent, and two people now hung up on me. I'm sitting with at least 4 support requests that were not answered. I now cancelled my hosting package, got charged for a domain, AND I lost the domain.

Alternate top web hosting companies in South Africa

  • Profile completion status:
    Things done
    Company descriptions is fine
    Company address location is complete
    Company phone/fax is added
    Company Twitter and Facebook accounts are added
    "About page" URL or "Contact page" URLs are added
    Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
    Products (plans) are added
    Note: Add a promotion or coupon

    100%
    Afri Host
    afrihost.com logo
    Alexa Rating14,732
    User Rating Total Reviews: 14
    Average Rating: 4 / 10
    Good Reviews: 7
    Bad Reviews: 7
    Official Responses: 0
  • Profile completion status:
    Things done
    Note: Company descriptions is short. Recommended 1000 chars
    Company address location is complete
    Company phone/fax is added
    Company Twitter and Facebook accounts are added
    "About page" URL or "Contact page" URLs are added
    Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
    Products (plans) are added
    Note: Add a promotion or coupon

    100%
    MWeb
    mweb.co.za logo
    Alexa Rating26,109
    User Rating Total Reviews: 1
    Average Rating: 1 / 10
    Good Reviews: 0
    Bad Reviews: 1
    Official Responses: 0
  • Profile completion status:
    Things done
    Note: Company descriptions is short. Recommended 1000 chars
    Company address location is complete
    Company phone/fax is added
    Company Twitter and Facebook accounts are added
    "About page" URL or "Contact page" URLs are added
    Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
    Products (plans) are added
    Note: Add a promotion or coupon

    100%
    domains.co.za
    domains.co.za logo
    Alexa Rating36,228
    User Rating Total Reviews: 1
    Average Rating: 9 / 10
    Good Reviews: 1
    Bad Reviews: 0
    Official Responses: 0
  • Profile completion status:
    Things done
    Note: Company descriptions is short. Recommended 1000 chars
    Company address location is complete
    Company phone/fax is added
    Company Twitter and Facebook accounts are added
    "About page" URL or "Contact page" URLs are added
    Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
    Products (plans) are added
    Note: Add a promotion or coupon

    100%
    xneelo.co.za
    xneelo.co.za logo
    Alexa Rating38,106

Compare to best hosting brands from South Africa new

These axxess.co.za customer review(s) and ranks are the subjective opinion of our visitors and not of whtop.com staff.
Trademarks, logos & names are properties of their respective owners and protected by law.