axxess.co.za review
8 user reviews, 0 support responses, 0 testimonials, 2 products, 0 promotions, 2 social accounts, Alexa #44754, listed 2018 (#25985)
185 Cape Road, Mill Park
Port Elizabeth , EC 6001 ZA
Phone 0861 300 900
Phone +27 41 396 8000
Fax 0861-300-901
hosting@i...Website language(s): en-US
Most Recent Customer Reviews
-anonymous- (rudirudd70@g...) / rudolph
Everyone reading this. Be warn!!!! this company is just taking money from you, it is a month to month account, but fail to pay on the first and your account will be suspended no matter how much data you have left and if you skip two months they will first let you pay for the months not use and thereafter suspend your account again so you force to pay full upfront. They are clearly ripping you off and force their ways on you. STAY AWAY - I strongly recommend Rain as an alternative. AXXESS it is time for you to EXIT!!!
-hidden- (-hidden-)
Axxess has the worst customer service!
No matter how many e-mails one send to this company regarding your account payment, there simply is no reply from them. Then, all of a sudden your account is suspended more than a week after payment. Terribly bad service.
No matter how many e-mails one send to this company regarding your account payment, there simply is no reply from them. Then, all of a sudden your account is suspended more than a week after payment. Terribly bad service.
-anonymous- (-hidden-)
Axxess Mobile
ABSOLUTELY PATHETIC!!! Worst customer service!!! They purposely take extended delays in responding to simple queries while making sure they DO NOT actually respond or address your query in NO ATTEMPT to resolve but instead to drag it out and continue to rip customers off!!!
What a RIP-OFF, atrocious customer service and DUBIOUS marketing!
ABSOLUTELY PATHETIC!!! Worst customer service!!! They purposely take extended delays in responding to simple queries while making sure they DO NOT actually respond or address your query in NO ATTEMPT to resolve but instead to drag it out and continue to rip customers off!!!
What a RIP-OFF, atrocious customer service and DUBIOUS marketing!
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Overview
Services: Web HostingDomain RegistrationTelecom | Redirected from internet.co.zaAbout axxess.co.za
Between 2000 and 2006, the company grew its product range to include hardware sales, personal & business connectivity, and website hosting.Axxess was founded by Franco Barbalich in his one-bedroom flat in 1997, with the aim of providing South Africans with great Internet access.
In 2013, we moved into our new state-of-the-art offices in Port Elizabeth, which now hosts 100+ employees - a.k.a Axxenites. 2014 saw the birth of Axxess Mobile - the most affordable mobile data in SA, which includes 3-month data rollover!
In 2016, we launched Ultra-Fast Fibre-To-The-Home services and in 2017 we released a new cost effective VoIP service called Axxess Voice, as well as super-fast LTE-A. We will be working on a couple of super exciting projects which we can't wait to share with you!
We offer an array of web hosting packages to house, serve and maintain files for one or more Web sites. Pick your unique domain name today!
Offering:
Linux Shared Hosting
Linux Cloud Server Hosting
Windows Shared Hosting
Server locations:
Special pages
Website research for axxess.co.za on September 30, 2019 by WebHostingTop
axxess.co.za Promotions
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Plansaxxess.co.za Website Products
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Web stats
| Owner: | Axxess DSL (Pty) Ltd. |
| Web Site Title: | Axxess - Fibre Internet | Uncapped DSL | Capped DSL | Uncapped Fibre | Capped Fibre | Mobile Data | Website Hosting |
| Website Description: | Axxess is an Award Winning Internet Service Provider. Specialising in Fibre, ADSL, VDSL, Mobile Data and Website Hosting. |
| Targeting: | South Africa |
| Statistics | |
|---|---|
| Site in business since: | |
| Links to the site: | 402 |
| Details for https://www.axxess.co.za/hosting | |
| Website DNS: | aron.ns.cloudflare.com => 173.245.58.69 ( San Francisco ) / CloudFlare Inc. - cloudflare.com vin.ns.cloudflare.com => 108.162.193.245 ( San Francisco ) / CloudFlare Inc. - cloudflare.com MX::mail.axxess.co.za => 197.242.159.197 ( Johannesburg ) / Afrihost (Pty) Ltd - dedicated.co.za |
| Server Software: | cloudflare |
| Website FIRST IP: | 104.22.0.112 |
| IP Location Country/State/City: | United states / California / San francisco - see top providers in United States, California |
| ISP Name / ISP URL: | CloudFlare Inc. / cloudflare.com |
| Website Extra IPs: | 172.67.6.59 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com 104.22.1.112 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com |
| Facebook Shared Count: | 2251 |
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axxess.co.za Social Networks
https://twitter.com/AxxessInternet
Account started from October, 2009, having already 12965 tweets with 8748 followers and 3069 friends. Last activity on September 3, 2020. See recent tweets:
Account started from October, 2009, having already 12965 tweets with 8748 followers and 3069 friends. Last activity on September 3, 2020. See recent tweets:
- Stay connected to the Internet during #loadshedding with a battery-powered MiFi Router + LTE Data SIM. Follow the l… more info
- We’ve just launched a froggin’ exciting competition in partnership with Frogfoot Fibre, where you can WIN your shar… more info
https://www.facebook.com/Axxess.DSL/
About: For all queries and 24/7 Technical Support email support@adsl.co.za or call 0861 300 900
Axxess account is having 16190 likes, talking about them 947 peoples and 2251 webpage shares. Last activity on Sep 30, 2019. Recent posts:
About: For all queries and 24/7 Technical Support email support@adsl.co.za or call 0861 300 900
Axxess account is having 16190 likes, talking about them 947 peoples and 2251 webpage shares. Last activity on Sep 30, 2019. Recent posts:
- UNSHAPED · UNTHROTTLED · NO THRESHOLDS Never worry about how much data you use. Get Uncapped more info
- Unlike other service providers, Axxess VoIP CallTime rolls over for 3 months Learn more here more info
- How will you be celebrating your heritage this #HeritageDay
No official account on Linkedin yet
No official Blog yet
Reviewsaxxess.co.za Customer Ratings
The quick stats of axxess.co.za profile shows a note average of 1.0 out of 10, counting 8 opinions. (few listed on the top of the page)
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-anonymous- (donovan.carter@g...)
Worst support i have ever had.
have to log same fault over and over as they close faults to make stats look good.
have to call over and over and get same run around , when you ask to escalate they say they have but nothing done.
cant wait for my fiber to be installed so i can finally move.
Would not recommend them to anyone if you value support and service
have to log same fault over and over as they close faults to make stats look good.
have to call over and over and get same run around , when you ask to escalate they say they have but nothing done.
cant wait for my fiber to be installed so i can finally move.
Would not recommend them to anyone if you value support and service
-anonymous- (-hidden-)
Appalling service! My word! it's the 23rd of December, 23 days since my sim should've been activated but the Accounts department is busy quarreling with the Shipping department on whose responsibility that is. i'm supposed to be on the 3GB per month MTN plan
-anonymous- (-hidden-)
- Do not discuss anything with support over the phone, get it in writing.
- Do not give Axxess your credit card details.
- When moving and cancelling your line, check your "Axxess control panel" to confirm it is no longer running and is scheduled to end.
I had asked to cancel my line over the phone and It was not cancelled. The instruction should have been made more clear and confirmed I was not going to pay 2 months extra for a line I am unable to "axxess".
Our line at the previous residence was unplugged, had no one staying on the property and there was no modem or any means to have signal, yet Axxess support report's data was being used on that line.
Hopefully, they have the customers best interest in mind someday. Moving residence is expensive and stressful enough.
- Do not give Axxess your credit card details.
- When moving and cancelling your line, check your "Axxess control panel" to confirm it is no longer running and is scheduled to end.
I had asked to cancel my line over the phone and It was not cancelled. The instruction should have been made more clear and confirmed I was not going to pay 2 months extra for a line I am unable to "axxess".
Our line at the previous residence was unplugged, had no one staying on the property and there was no modem or any means to have signal, yet Axxess support report's data was being used on that line.
Hopefully, they have the customers best interest in mind someday. Moving residence is expensive and stressful enough.
-anonymous- (-no email-)
Don't get fooled like me by AXXESS with their Telkom fixed LTE data package It's 4G strict! that means it doesn't have a 3G fail over so if your 4G fails you wont have internet access and nowhere on their packages it indicates that it's 4G strict except the coverage map that shows all possible network bandwidths available in the area but still that doesn't indicate that their packages are 4G strict. Complaining wont bring anywhere they just pull their shoulders up and you have to pay for ineffective contract or cancel it with fee
Deon (wp@g...) / hellohai.co.za
My "free" service was anything but free. The minute I canceled, I got charged, and when asked about it, they hung up on me - when trying the LIVE CHAT feature, they closed the window on me. My server was down at least once a week (some weeks up to 4 times) for 6 month. I got shouted at by a support agent, and two people now hung up on me. I'm sitting with at least 4 support requests that were not answered. I now cancelled my hosting package, got charged for a domain, AND I lost the domain.
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