axxess.co.za review
9 user reviews, 0 support responses, 0 testimonials, 10 products, 0 promotions, 2 social accounts, Alexa #52686, listed 2018 (#25985)
185 Cape Road, Mill Park
Port Elizabeth , EC 6001 ZA
Phone 087 821 1100
hosting@i...Website language(s): en-US
Most Recent Customer Reviews
Kopo_k (-hidden-)
Disgusting Service from Axxess
I am utterly disgusted by the service given to my parents. I am currently in china and they call me everyday to try and help them sort out the issues they face with the provider.
A special arose and my mom found interest and decided to sign up for fibre. They where told it came with free installation...she is later told that she has to pay for installation and the router and all sorts of other costs which came up to R1240.00.
They said they would install within a week and still nothing. My parents called, emailed them every week with no help at all. Eventually Senior Management asked that they be given one more week as they are given a month to install and a month would only be the following week. A month passed by and still nothing.
My parents called again to complain a week after the month passed and eventually people were sent to install yet it was still not working. They call them to make them aware and were then told to make another payment of R350.00 to activate. [read more...]
I am utterly disgusted by the service given to my parents. I am currently in china and they call me everyday to try and help them sort out the issues they face with the provider.
A special arose and my mom found interest and decided to sign up for fibre. They where told it came with free installation...she is later told that she has to pay for installation and the router and all sorts of other costs which came up to R1240.00.
They said they would install within a week and still nothing. My parents called, emailed them every week with no help at all. Eventually Senior Management asked that they be given one more week as they are given a month to install and a month would only be the following week. A month passed by and still nothing.
My parents called again to complain a week after the month passed and eventually people were sent to install yet it was still not working. They call them to make them aware and were then told to make another payment of R350.00 to activate. [read more...]
-anonymous- (rudirudd70@g...) / rudolph
Everyone reading this. Be warn!!!! this company is just taking money from you, it is a month to month account, but fail to pay on the first and your account will be suspended no matter how much data you have left and if you skip two months they will first let you pay for the months not use and thereafter suspend your account again so you force to pay full upfront. They are clearly ripping you off and force their ways on you. STAY AWAY - I strongly recommend Rain as an alternative. AXXESS it is time for you to EXIT!!!
-hidden- (-hidden-)
Axxess has the worst customer service!
No matter how many e-mails one send to this company regarding your account payment, there simply is no reply from them. Then, all of a sudden your account is suspended more than a week after payment. Terribly bad service.
No matter how many e-mails one send to this company regarding your account payment, there simply is no reply from them. Then, all of a sudden your account is suspended more than a week after payment. Terribly bad service.
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Overview
Services: Web HostingDomain RegistrationTelecom | Redirected from internet.co.zaAbout axxess.co.za
Between 2000 and 2006, the company grew its product range to include hardware sales, personal & business connectivity, and website hosting.Axxess was founded by Franco Barbalich in his one-bedroom flat in 1997, with the aim of providing South Africans with great Internet access.
In 2013, we moved into our new state-of-the-art offices in Port Elizabeth, which now hosts 100+ employees - a.k.a Axxenites. 2014 saw the birth of Axxess Mobile - the most affordable mobile data in SA, which includes 3-month data rollover!
In 2016, we launched Ultra-Fast Fibre-To-The-Home services and in 2017 we released a new cost effective VoIP service called Axxess Voice, as well as super-fast LTE-A. We will be working on a couple of super exciting projects which we can't wait to share with you!
We offer an array of web hosting packages to house, serve and maintain files for one or more Web sites. Pick your unique domain name today!
Offering:
Linux Shared Hosting
Linux Cloud Server Hosting
Windows Shared Hosting
Server locations:
Special pages
Website research for axxess.co.za on January 11, 2021 by WebHostingTop
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Plansaxxess.co.za Website Products
| Shared - Linux | Keep mouse over features! | Price | Disk space | Transfer | Updated | Free domain / Allowed |
|---|---|---|---|---|---|---|
| XS | featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal Control Panel : CPanel Support Options : Email, Help Desk, Phone / Toll-Free Hosted domains : Unlimited Free domains : 0 Dedicated IPs : 0 Monthly Price (after 6 months) R 19.50 Monthly Price (after 12 months) R 39 You get these features Hosting Space 2GB Monthly Traffic Unlimited Sub Domain(s) 1 Email Mailboxes 75 MySQL Database(s) 5 Website Features FTP Access CGI [...] Plan URL : https://www.axxess.co.za/hosting/linux-shared | ZAR 39.00/mo. VAT inc | 2 GB | unmetered | 0 / unlimited | |
| S | featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal Support Options : Email, Help Desk, Phone / Toll-Free Hosted domains : Unlimited Free domains : 0 Dedicated IPs : 0 Email Mailboxes 200 MySQL Database(s) 10 Sub Domain(s) 2 FTP Access CGI Softaculous App Installer SitePad Website Builder Apache/mod_lsapi PHP 5.6 & PHP 7.x MySQL Flash Support .htaccess Plan URL : https://www.axxess.co.za/hosting/linux-shared | ZAR 49.00/mo. VAT inc | 3 GB | unmetered | 0 / unlimited | |
| XL | featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal Support Options : Email, Help Desk, Phone / Toll-Free Hosted domains : Unlimited Free domains : 0 Dedicated IPs : 0 Email Mailboxes 500 MySQL Database(s) 250 Sub Domain(s) 5 FTP Access CGI Softaculous App Installer SitePad Website Builder Apache/mod_lsapi PHP 5.6 & PHP 7.x MySQL Flash Support .htaccess Plan URL : https://www.axxess.co.za/hosting/linux-shared | ZAR 159.00/mo. VAT inc | 25 GB | unmetered | 0 / unlimited | |
| Cloud - Linux | Keep mouse over features! | Price | Disk space | Transfer | Updated | RAM / Dedicated IPs |
| Mini | featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal Support Options : Email, Help Desk, Phone / Toll-Free RAM : 2000 MB CPU : 1 vCPU Hosted domains : Unlimited Free domains : 0 Dedicated IPs : 1 Cpanel extra R 200p/m Locally Hosted Our servers are hosted locally, to ensure you and your customers get the fastest connection to your website(s). Strong & Reliable More processing power, RAM and storage when you need it - plus minimum [...] Plan URL : https://www.axxess.co.za/hosting/cloud | ZAR 309.00/mo. VAT inc | 100 GB | 4 TB | 2 GB / 1 | |
| Regular | featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal Support Options : Email, Help Desk, Phone / Toll-Free RAM : 6000 MB CPU : 3 vCPU Hosted domains : Unlimited Free domains : 0 Dedicated IPs : 1 Our servers are hosted locally, to ensure you and your customers get the fastest connection to your website(s). Offering leading edge technology, phenomenal response times and the freedom to store and consume data securely. Plan URL : https://www.axxess.co.za/hosting/cloud | ZAR 609.00/mo. VAT inc | 300 GB | 8 TB | 6 GB / 1 | |
| Big | featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal Support Options : Email, Help Desk, Phone / Toll-Free RAM : 12000 MB CPU : 6 vCPU Hosted domains : Unlimited Free domains : 0 Dedicated IPs : 1 Plan URL : https://www.axxess.co.za/hosting/cloud | ZAR 909.00/mo. VAT inc | 2000 GB | 10 TB | 12 GB / 1 | |
| Domains | Keep mouse over features! | Price | Updated | |||
| .com | featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal Support Options : Email, Help Desk, Phone / Toll-Free .net 225 ZAR / year .biz 295 ZAR / year .org 240 ZAR / year .info 295 ZAR / year .online 95 ZAR / year Plan URL : https://www.axxess.co.za/hosting/domain | ZAR 195.00/yr. VAT inc | ||||
| Emails - Linux | Keep mouse over features! | Price | Updated | |||
| S | featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal Support Options : Email, Help Desk, Phone / Toll-Free Email Mailboxes 10 Email List 1 MX Record Control Email Forwarding Email Aliases Auto-Responders POP3 IMAP Webmail Catchall SPF Records Plan URL : https://www.axxess.co.za/hosting/email-only | ZAR 19.00/mo. VAT inc | 500 MB | unmetered | ||
| M | featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal Support Options : Email, Help Desk, Phone / Toll-Free Email Mailboxes 50 Email List 1 MX Record Control Email Forwarding Email Aliases Auto-Responders POP3 IMAP Webmail Catchall SPF Records Plan URL : https://www.axxess.co.za/hosting/email-only | ZAR 29.00/mo. VAT inc | 1 GB | unmetered | ||
| L | featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal Support Options : Email, Help Desk, Phone / Toll-Free Email Mailboxes 100 Email List 1 MX Record Control Email Forwarding Email Aliases Auto-Responders POP3 IMAP Webmail Catchall SPF Records Plan URL : https://www.axxess.co.za/hosting/email-only | ZAR 39.00/mo. VAT inc | 2 GB | unmetered |
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| Targeting: | South Africa |
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axxess.co.za Social Networks
https://twitter.com/AxxessInternet
Welcome to Axxess Internet. For the best deals in Mobile 3G/LTE, DSL, Fibre Internet & Web Hosting. Visit: internet.co.za or call 087 821 1100
Account started from October, 2009, having already 13085 tweets with 8759 followers and 3026 friends. Last activity on January 20, 2021. See recent tweets:
Welcome to Axxess Internet. For the best deals in Mobile 3G/LTE, DSL, Fibre Internet & Web Hosting. Visit: internet.co.za or call 087 821 1100
Account started from October, 2009, having already 13085 tweets with 8759 followers and 3026 friends. Last activity on January 20, 2021. See recent tweets:
- Get through Januworry with FREE BONUS DATA! Follow the link and search our map to check if your area has Fixed L… more info
- Frogfoot is currently experiencing an outage in Despatch & Port Elizabeth (Newton park & Westbrook). Technicians ha… more info
- Happy #FibreFriday & BIG congrats to our December 2020 winner! The next lucky draw takes place at the end of J… more info
https://www.facebook.com/Axxess.DSL/
About: For all queries and 24/7 Technical Support email support@adsl.co.za or call 0861 300 900
Axxess account is having 16190 likes, talking about them 947 peoples. Last activity on Sep 30, 2019. Recent posts:
About: For all queries and 24/7 Technical Support email support@adsl.co.za or call 0861 300 900
Axxess account is having 16190 likes, talking about them 947 peoples. Last activity on Sep 30, 2019. Recent posts:
- UNSHAPED · UNTHROTTLED · NO THRESHOLDS Never worry about how much data you use. Get Uncapped more info
- Unlike other service providers, Axxess VoIP CallTime rolls over for 3 months Learn more here more info
- How will you be celebrating your heritage this #HeritageDay
No official account on Linkedin yet
No official Blog yet
Reviewsaxxess.co.za Customer Ratings
The quick stats of axxess.co.za profile shows a note average of 1.0 out of 10, counting 9 opinions. (few listed on the top of the page)
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-anonymous- (-hidden-)
Axxess Mobile
ABSOLUTELY PATHETIC!!! Worst customer service!!! They purposely take extended delays in responding to simple queries while making sure they DO NOT actually respond or address your query in NO ATTEMPT to resolve but instead to drag it out and continue to rip customers off!!!
What a RIP-OFF, atrocious customer service and DUBIOUS marketing!
ABSOLUTELY PATHETIC!!! Worst customer service!!! They purposely take extended delays in responding to simple queries while making sure they DO NOT actually respond or address your query in NO ATTEMPT to resolve but instead to drag it out and continue to rip customers off!!!
What a RIP-OFF, atrocious customer service and DUBIOUS marketing!
-anonymous- (donovan.carter@g...)
Worst support i have ever had.
have to log same fault over and over as they close faults to make stats look good.
have to call over and over and get same run around , when you ask to escalate they say they have but nothing done.
cant wait for my fiber to be installed so i can finally move.
Would not recommend them to anyone if you value support and service
have to log same fault over and over as they close faults to make stats look good.
have to call over and over and get same run around , when you ask to escalate they say they have but nothing done.
cant wait for my fiber to be installed so i can finally move.
Would not recommend them to anyone if you value support and service
-anonymous- (-hidden-)
Appalling service! My word! it's the 23rd of December, 23 days since my sim should've been activated but the Accounts department is busy quarreling with the Shipping department on whose responsibility that is. i'm supposed to be on the 3GB per month MTN plan
-anonymous- (-hidden-)
- Do not discuss anything with support over the phone, get it in writing.
- Do not give Axxess your credit card details.
- When moving and cancelling your line, check your "Axxess control panel" to confirm it is no longer running and is scheduled to end.
I had asked to cancel my line over the phone and It was not cancelled. The instruction should have been made more clear and confirmed I was not going to pay 2 months extra for a line I am unable to "axxess".
Our line at the previous residence was unplugged, had no one staying on the property and there was no modem or any means to have signal, yet Axxess support report's data was being used on that line.
Hopefully, they have the customers best interest in mind someday. Moving residence is expensive and stressful enough.
- Do not give Axxess your credit card details.
- When moving and cancelling your line, check your "Axxess control panel" to confirm it is no longer running and is scheduled to end.
I had asked to cancel my line over the phone and It was not cancelled. The instruction should have been made more clear and confirmed I was not going to pay 2 months extra for a line I am unable to "axxess".
Our line at the previous residence was unplugged, had no one staying on the property and there was no modem or any means to have signal, yet Axxess support report's data was being used on that line.
Hopefully, they have the customers best interest in mind someday. Moving residence is expensive and stressful enough.
-anonymous- (-no email-)
Don't get fooled like me by AXXESS with their Telkom fixed LTE data package It's 4G strict! that means it doesn't have a 3G fail over so if your 4G fails you wont have internet access and nowhere on their packages it indicates that it's 4G strict except the coverage map that shows all possible network bandwidths available in the area but still that doesn't indicate that their packages are 4G strict. Complaining wont bring anywhere they just pull their shoulders up and you have to pay for ineffective contract or cancel it with fee
Deon (wp@g...) / hellohai.co.za
My "free" service was anything but free. The minute I canceled, I got charged, and when asked about it, they hung up on me - when trying the LIVE CHAT feature, they closed the window on me. My server was down at least once a week (some weeks up to 4 times) for 6 month. I got shouted at by a support agent, and two people now hung up on me. I'm sitting with at least 4 support requests that were not answered. I now cancelled my hosting package, got charged for a domain, AND I lost the domain.
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