axxess.co.za review
9 user reviews, 0 support responses, 0 testimonials, 10 products, 0 promotions, 2 social accounts, Alexa #50600, listed 2018 (#25985)
185 Cape Road, Mill Park
Port Elizabeth , EC 6001 ZA
Phone 087 821 1100
hosting@i...Website language(s): en-US
Most Recent Customer Reviews
Kopo_k (-hidden-)
Disgusting Service from Axxess
I am utterly disgusted by the service given to my parents. I am currently in china and they call me everyday to try and help them sort out the issues they face with the provider.
A special arose and my mom found interest and decided to sign up for fibre. They where told it came with free installation...she is later told that she has to pay for installation and the router and all sorts of other costs which came up to R1240.00.
They said they would install within a week and still nothing. My parents called, emailed them every week with no help at all. Eventually Senior Management asked that they be given one more week as they are given a month to install and a month would only be the following week. A month passed by and still nothing.
My parents called again to complain a week after the month passed and eventually people were sent to install yet it was still not working. They call them to make them aware and were then told to make another payment of R350.00 to activate. [read more...]
I am utterly disgusted by the service given to my parents. I am currently in china and they call me everyday to try and help them sort out the issues they face with the provider.
A special arose and my mom found interest and decided to sign up for fibre. They where told it came with free installation...she is later told that she has to pay for installation and the router and all sorts of other costs which came up to R1240.00.
They said they would install within a week and still nothing. My parents called, emailed them every week with no help at all. Eventually Senior Management asked that they be given one more week as they are given a month to install and a month would only be the following week. A month passed by and still nothing.
My parents called again to complain a week after the month passed and eventually people were sent to install yet it was still not working. They call them to make them aware and were then told to make another payment of R350.00 to activate. [read more...]
-anonymous- (rudirudd70@g...) / rudolph
Everyone reading this. Be warn!!!! this company is just taking money from you, it is a month to month account, but fail to pay on the first and your account will be suspended no matter how much data you have left and if you skip two months they will first let you pay for the months not use and thereafter suspend your account again so you force to pay full upfront. They are clearly ripping you off and force their ways on you. STAY AWAY - I strongly recommend Rain as an alternative. AXXESS it is time for you to EXIT!!!
-hidden- (-hidden-)
Axxess has the worst customer service!
No matter how many e-mails one send to this company regarding your account payment, there simply is no reply from them. Then, all of a sudden your account is suspended more than a week after payment. Terribly bad service.
No matter how many e-mails one send to this company regarding your account payment, there simply is no reply from them. Then, all of a sudden your account is suspended more than a week after payment. Terribly bad service.
MORE REVIEWS
Editorial Review
Services: Web HostingDomain RegistrationTelecom | Redirected from internet.co.zaFounded in 1997 by Franco Barbalich, Axxess provides ADSL, Mobile Data and Fibre services, as well as hosting and domain solutions.
The company specializes in the following web hosting products:
- Shared Hosting;
- Cloud Hosting;
- E-mail Hosting;
- Domain Registration;
Shared hosting packages include a great selection of hosting features including FTP access, SitePad website, Softaculous app installer, free domain name, free SSL, e-mail forwarding, as well as support for PHP (5.6 & 7.x), phpMyAdmin or Apache. The advanced-level plan includes the following unlimited features:
- Unlimited data traffic;
- Unlimited MySQL databases;
- Unlimited e-mail mailboxes;
Cloud hosting run on CentOS and all plans include 1 unique IP address. Cloud servers are protected via high-level security.
Price & Cost
They offer cost-effective plans. Unfortunately, there is no mention of a money-back guarantee.
Reliability
They do not specify any uptime availability.
Data Center
Their servers are hosted locally in Port Elizabeth, South Africa, where the head office is based.
Customer Support
Customers can get in touch with technical assistance on phone, e-mail or live chat. However, many complaints regarding their tech support have been registered which is one disadvantage regarding their services.
Control Panel
They use their in-house web-based control panel.
Conclusion
With years of experience in the hosting industry, Axxess offers products packed with features. Their plans are affordable, but there is no money-back guarantee. The bad news is that many customers have complained about their customer support services.Overall, Axxess is a hosting company that offers multiple web solutions for their customers.
Server locations:
Special pages
Website research for axxess.co.za on May 28, 2021 by WebHostingTop
axxess.co.za Promotions
No website coupons announced! Looking to get a great webhosting deal using vouchers ? Checkout our current web hosting coupons list!
If you manage this brand, you must be logged in to update your promotions!
If you manage this brand, you must be logged in to update your promotions!
Add your promo code
Plansaxxess.co.za Website Products
| Shared - Linux | Keep mouse over features! | Price | Disk space | Transfer | Updated | Free domain / Allowed |
|---|---|---|---|---|---|---|
| XS | featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal Control Panel : CPanel Support Options : Email, Help Desk, Phone / Toll-Free Hosted domains : Unlimited Free domains : 0 Dedicated IPs : 0 Monthly Price (after 6 months) R 19.50 Monthly Price (after 12 months) R 39 You get these features Hosting Space 2GB Monthly Traffic Unlimited Sub Domain(s) 1 Email Mailboxes 75 MySQL Database(s) 5 Website Features FTP Access CGI [...] Plan URL : https://www.axxess.co.za/hosting/linux-shared | ZAR 39.00/mo. VAT inc | 2 GB | unmetered | 0 / unlimited | |
| S | featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal Support Options : Email, Help Desk, Phone / Toll-Free Hosted domains : Unlimited Free domains : 0 Dedicated IPs : 0 Email Mailboxes 200 MySQL Database(s) 10 Sub Domain(s) 2 FTP Access CGI Softaculous App Installer SitePad Website Builder Apache/mod_lsapi PHP 5.6 & PHP 7.x MySQL Flash Support .htaccess Plan URL : https://www.axxess.co.za/hosting/linux-shared | ZAR 49.00/mo. VAT inc | 3 GB | unmetered | 0 / unlimited | |
| XL | featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal Support Options : Email, Help Desk, Phone / Toll-Free Hosted domains : Unlimited Free domains : 0 Dedicated IPs : 0 Email Mailboxes 500 MySQL Database(s) 250 Sub Domain(s) 5 FTP Access CGI Softaculous App Installer SitePad Website Builder Apache/mod_lsapi PHP 5.6 & PHP 7.x MySQL Flash Support .htaccess Plan URL : https://www.axxess.co.za/hosting/linux-shared | ZAR 159.00/mo. VAT inc | 25 GB | unmetered | 0 / unlimited | |
| Cloud - Linux | Keep mouse over features! | Price | Disk space | Transfer | Updated | RAM / Dedicated IPs |
| Mini | featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal Support Options : Email, Help Desk, Phone / Toll-Free RAM : 2000 MB CPU : 1 vCPU Hosted domains : Unlimited Free domains : 0 Dedicated IPs : 1 Cpanel extra R 200p/m Locally Hosted Our servers are hosted locally, to ensure you and your customers get the fastest connection to your website(s). Strong & Reliable More processing power, RAM and storage when you need it - plus minimum [...] Plan URL : https://www.axxess.co.za/hosting/cloud | ZAR 309.00/mo. VAT inc | 100 GB | 4 TB | 2 GB / 1 | |
| Regular | featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal Support Options : Email, Help Desk, Phone / Toll-Free RAM : 6000 MB CPU : 3 vCPU Hosted domains : Unlimited Free domains : 0 Dedicated IPs : 1 Our servers are hosted locally, to ensure you and your customers get the fastest connection to your website(s). Offering leading edge technology, phenomenal response times and the freedom to store and consume data securely. Plan URL : https://www.axxess.co.za/hosting/cloud | ZAR 609.00/mo. VAT inc | 300 GB | 8 TB | 6 GB / 1 | |
| Big | featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal Support Options : Email, Help Desk, Phone / Toll-Free RAM : 12000 MB CPU : 6 vCPU Hosted domains : Unlimited Free domains : 0 Dedicated IPs : 1 Plan URL : https://www.axxess.co.za/hosting/cloud | ZAR 909.00/mo. VAT inc | 2000 GB | 10 TB | 12 GB / 1 | |
| Domains | Keep mouse over features! | Price | Updated | |||
| .com | featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal Support Options : Email, Help Desk, Phone / Toll-Free .net 225 ZAR / year .biz 295 ZAR / year .org 240 ZAR / year .info 295 ZAR / year .online 95 ZAR / year Plan URL : https://www.axxess.co.za/hosting/domain | ZAR 195.00/yr. VAT inc | ||||
| Emails - Linux | Keep mouse over features! | Price | Updated | |||
| S | featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal Support Options : Email, Help Desk, Phone / Toll-Free Email Mailboxes 10 Email List 1 MX Record Control Email Forwarding Email Aliases Auto-Responders POP3 IMAP Webmail Catchall SPF Records Plan URL : https://www.axxess.co.za/hosting/email-only | ZAR 19.00/mo. VAT inc | 500 MB | unmetered | ||
| M | featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal Support Options : Email, Help Desk, Phone / Toll-Free Email Mailboxes 50 Email List 1 MX Record Control Email Forwarding Email Aliases Auto-Responders POP3 IMAP Webmail Catchall SPF Records Plan URL : https://www.axxess.co.za/hosting/email-only | ZAR 29.00/mo. VAT inc | 1 GB | unmetered | ||
| L | featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal Support Options : Email, Help Desk, Phone / Toll-Free Email Mailboxes 100 Email List 1 MX Record Control Email Forwarding Email Aliases Auto-Responders POP3 IMAP Webmail Catchall SPF Records Plan URL : https://www.axxess.co.za/hosting/email-only | ZAR 39.00/mo. VAT inc | 2 GB | unmetered |
Contact information is managed by axxess.co.za representatives support@a..., theaxxesslady@a..., webmaster@a..., admin@a..., support@a..., sales@a..., contact@a..., info@a..., hosting@i..., support@i... [login]
Claim this businessCreate a free account to manage axxess.co.za listing!
Web stats
| Targeting: | South Africa |
| Details for https://www.axxess.co.za/hosting | |
|---|---|
| Website DNS: | aron.ns.cloudflare.com => 108.162.192.69 ( San Francisco ) / CloudFlare Inc. - cloudflare.com vin.ns.cloudflare.com => 172.64.33.245 ( Tokyo ) / CloudFlare Inc. - cloudflare.com MX::mail.axxess.co.za => 197.242.159.197 ( Johannesburg ) / Afrihost (Pty) Ltd - afrihost.com |
| Server Software: | cloudflare |
| Website FIRST IP: | 172.67.6.59 |
| IP Location Country/State/City: | United states / California / San francisco - see top providers in United States, California |
| ISP Name / ISP URL: | CloudFlare Inc. / cloudflare.com |
| Website Extra IPs: | 104.22.1.112 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com 104.22.0.112 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com |
Customer testimonials
There are no customer testimonials listed yet. You can be the first one to add your testimonial here.
Add your own testimonial
This form is used exclusively for positive feedback, for a regular review click here
axxess.co.za Social Networks
https://twitter.com/AxxessInternet
Welcome to Axxess Internet. For the best deals in Mobile 3G/LTE, DSL, Fibre Internet & Web Hosting. Visit: internet.co.za or call 087 821 1100
Account started from October, 2009, having already 13269 tweets with 8774 followers and 2992 friends. Last activity on July 23, 2021. See recent tweets:
Welcome to Axxess Internet. For the best deals in Mobile 3G/LTE, DSL, Fibre Internet & Web Hosting. Visit: internet.co.za or call 087 821 1100
Account started from October, 2009, having already 13269 tweets with 8774 followers and 2992 friends. Last activity on July 23, 2021. See recent tweets:
- Look out for the next Axxess Game inside Die Hoorn this Thursday and be sure to enter for a chance to WIN an Axxess… more info
- Congrats to this week's Axxess VoIP CallTime Top-Up winner. There are 5 prizes left. Top up your Axxess CallTime pa… more info
- Do you prefer the ocean or the mountains ⛰️? more info
https://www.facebook.com/Axxess.DSL/
About: For all queries and 24/7 Technical Support email support@adsl.co.za or call 0861 300 900
Axxess account is having lots of likes, talking about them many people. Last activity on Sep 30, 2019. Recent posts:
About: For all queries and 24/7 Technical Support email support@adsl.co.za or call 0861 300 900
Axxess account is having lots of likes, talking about them many people. Last activity on Sep 30, 2019. Recent posts:
- UNSHAPED · UNTHROTTLED · NO THRESHOLDS Never worry about how much data you use. Get Uncapped more info
- Unlike other service providers, Axxess VoIP CallTime rolls over for 3 months Learn more here more info
- How will you be celebrating your heritage this #HeritageDay
No official account on Linkedin yet
No official Blog yet
Reviewsaxxess.co.za Customer Ratings
The quick stats of axxess.co.za profile shows a note average of 1.0 out of 10, counting 9 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login
Add your own review [Toggle to basic/advanced form]
Required information
-anonymous- (-hidden-)
Axxess Mobile
ABSOLUTELY PATHETIC!!! Worst customer service!!! They purposely take extended delays in responding to simple queries while making sure they DO NOT actually respond or address your query in NO ATTEMPT to resolve but instead to drag it out and continue to rip customers off!!!
What a RIP-OFF, atrocious customer service and DUBIOUS marketing!
ABSOLUTELY PATHETIC!!! Worst customer service!!! They purposely take extended delays in responding to simple queries while making sure they DO NOT actually respond or address your query in NO ATTEMPT to resolve but instead to drag it out and continue to rip customers off!!!
What a RIP-OFF, atrocious customer service and DUBIOUS marketing!
-anonymous- (donovan.carter@g...)
Worst support i have ever had.
have to log same fault over and over as they close faults to make stats look good.
have to call over and over and get same run around , when you ask to escalate they say they have but nothing done.
cant wait for my fiber to be installed so i can finally move.
Would not recommend them to anyone if you value support and service
have to log same fault over and over as they close faults to make stats look good.
have to call over and over and get same run around , when you ask to escalate they say they have but nothing done.
cant wait for my fiber to be installed so i can finally move.
Would not recommend them to anyone if you value support and service
-anonymous- (-hidden-)
Appalling service! My word! it's the 23rd of December, 23 days since my sim should've been activated but the Accounts department is busy quarreling with the Shipping department on whose responsibility that is. i'm supposed to be on the 3GB per month MTN plan
-anonymous- (-hidden-)
- Do not discuss anything with support over the phone, get it in writing.
- Do not give Axxess your credit card details.
- When moving and cancelling your line, check your "Axxess control panel" to confirm it is no longer running and is scheduled to end.
I had asked to cancel my line over the phone and It was not cancelled. The instruction should have been made more clear and confirmed I was not going to pay 2 months extra for a line I am unable to "axxess".
Our line at the previous residence was unplugged, had no one staying on the property and there was no modem or any means to have signal, yet Axxess support report's data was being used on that line.
Hopefully, they have the customers best interest in mind someday. Moving residence is expensive and stressful enough.
- Do not give Axxess your credit card details.
- When moving and cancelling your line, check your "Axxess control panel" to confirm it is no longer running and is scheduled to end.
I had asked to cancel my line over the phone and It was not cancelled. The instruction should have been made more clear and confirmed I was not going to pay 2 months extra for a line I am unable to "axxess".
Our line at the previous residence was unplugged, had no one staying on the property and there was no modem or any means to have signal, yet Axxess support report's data was being used on that line.
Hopefully, they have the customers best interest in mind someday. Moving residence is expensive and stressful enough.
-anonymous- (-no email-)
Don't get fooled like me by AXXESS with their Telkom fixed LTE data package It's 4G strict! that means it doesn't have a 3G fail over so if your 4G fails you wont have internet access and nowhere on their packages it indicates that it's 4G strict except the coverage map that shows all possible network bandwidths available in the area but still that doesn't indicate that their packages are 4G strict. Complaining wont bring anywhere they just pull their shoulders up and you have to pay for ineffective contract or cancel it with fee
Deon (wp@g...) / hellohai.co.za
My "free" service was anything but free. The minute I canceled, I got charged, and when asked about it, they hung up on me - when trying the LIVE CHAT feature, they closed the window on me. My server was down at least once a week (some weeks up to 4 times) for 6 month. I got shouted at by a support agent, and two people now hung up on me. I'm sitting with at least 4 support requests that were not answered. I now cancelled my hosting package, got charged for a domain, AND I lost the domain.
Alternate top web hosting companies in South Africa
- Profile completion status:Afri Host
Things done
✓ Company descriptions is fine
✓ Company address location is complete
✓ Company phone/fax is added
✓ Company Twitter and Facebook accounts are added
✓ "About page" URL or "Contact page" URLs are added
✓ Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
✓ Products (plans) are added
Note: Add a promotion or coupon100%Alexa Rating12,000 ▲User Rating Total Reviews: 16
Average Rating: 4 / 10
Good Reviews: 8
Bad Reviews: 8
Official Responses: 0 - Profile completion status:MWeb
Things done
✓ Company descriptions is fine
✓ Company address location is complete
✓ Company phone/fax is added
✓ Company Twitter and Facebook accounts are added
✓ "About page" URL or "Contact page" URLs are added
✓ Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
✓ Products (plans) are added
Note: Add a promotion or coupon100%Alexa Rating19,191 ▼User Rating Total Reviews: 1
Average Rating: 1 / 10
Good Reviews: 0
Bad Reviews: 1
Official Responses: 0 - Profile completion status:xneelo.co.za
Things done
✓ Note: Company descriptions is short. Recommended 1000 chars
✓ Company address location is complete
✓ Company phone/fax is added
✓ Company Twitter and Facebook accounts are added
✓ "About page" URL or "Contact page" URLs are added
✓ Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
✓ Products (plans) are added
Note: Add a promotion or coupon100%Alexa Rating30,332 ▼ - Profile completion status:domains.co.za
Things done
✓ Note: Company descriptions is short. Recommended 1000 chars
✓ Company address location is complete
✓ Company phone/fax is added
✓ Company Twitter and Facebook accounts are added
✓ "About page" URL or "Contact page" URLs are added
✓ Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
✓ Products (plans) are added
Note: Add a promotion or coupon100%Alexa Rating30,836 ▼User Rating Total Reviews: 1
Average Rating: 9 / 10
Good Reviews: 1
Bad Reviews: 0
Official Responses: 0
Compare to best hosting brands from South Africa new
axxess.co.za -vs- AfriHost
axxess.co.za -vs- MWeb
axxess.co.za -vs- xneelo.co.za
axxess.co.za -vs- domains.co.za
These axxess.co.za customer review(s) and ranks are the subjective opinion of our visitors and not of whtop.com staff.
Trademarks, logos & names are properties of their respective owners and protected by law.
Trademarks, logos & names are properties of their respective owners and protected by law.