1 user review, 0 support responses, 0 testimonials, 0 products, 0 promotions, 0 social accounts, Alexa #0, listed 2008 (#6442)


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Website research for on February 8, 2008 by WebHostingTop


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Web stats

Owner: Aladin Technologies Sarl
Targeting: France
Site in business since:
Links to the site: 12
Details for
Website DNS: => ( Sierre ) / SA - => ( Sierre ) / SA - => ( Sierre ) / SA - => ( Sierre ) / SA -
Server Software: LiteSpeed
Website IP:
IP Location Country/State/City: Switzerland / Valais / Sierre - see top providers in Confoederatio Helvetica
ISP Name / ISP URL: SA /
  Google+ Shares Count: 0

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-anonymous- (skwinxs@h...) /
Time Hosted: 2 to 3 years
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Very poor customer relationship with Aladin
The website of our cooperative was hosted by Aladin for a few years. The price was very competitive for Switzerland (first price at 60 CHF per year), but the quality of the customer support was really lacky.

An example: after asking about a huge downtime of the website during a weekend and some features that apparently were non-working (cron tasks), I got an over-technical answer as to why the site was down but none about the missing features. Not a single apology but lots of scapegoats. After asking again whether the site was fully functional or not the answer was that I was the only one complaining and that if I was not happy I could simply resign.

Support is quick to respond (within the hour usually), but be prepared to read very poor and hard to understand french language, mixed with many technical terms and acronyms.

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