Nexcess reveja

12 comentários de usuários, 1 resposta de suporte, 0 depoimentos, 16 produtos, 0 promoções, 4 contas sociais, 21328 domínios, 26573 hospedado, Alexa #13933, listados 2005 (#1621)

Mais recentes Avaliações de Clientes

-anônimo- (vivek.kumar.2904009@g...)
Tempo hospedado: 3 a 6 meses
Classificação global
Moved website from Hostgator to Nexcess. Worked fine for few days but after that started facing regular down issues.

They used to be good but now their uptime and support has become bad.

Not suggested for important websites.
https://www.twitter.com/propernounco (adam@p...) / propernoun.co
Tempo hospedado: mais de 3 anos
Classificação global
Características
Custo
Relação com o cliente
Painel de controle
Nexcess Is Great!
I am a web developer and have hosted a large number of websites and other applications on Nexcess. Our site runs it's entire API via Nexcess. Nexcess is great for Magento, Wordpress and much more. We have a full write up that you can read on Nexcess vs other hosting providers here: https://www.propernoun.co/articles/nexcess-hosting-review
-anônimo- (-escondido-)
Tempo hospedado: 2 a 3 anos
Classificação global
Nexcess pushes the envelope in developing new solutions, such as their latest cloud offering, but unfortunately does not have the experience, or perhaps funding, to back it up. We launched a simple Magneto instance on their most robust cloud offering only to have illogical technical limitations (like inability to vary permissions at file level by user) force us to open another, standard, hosting agreement as a workaround. Then, when things broke (as they started to, frequently), our tech team had to lead their to solutions, often after hours of downtime.

They are probably a great host for standard or basic clients, but we had a very bad experience when we started to trust them beyond that. Ultimately we are glad we moved away as we achieved a much more robust solution for about 1/2 the cost, all said and done.
MAIS REVISÕES
Listed and verified since 2005
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Serviços: Registro do DomínioWeb Hosting Datacenter próprio | Redirecionado de eliterax.com maxvps.com

Sobre Nexcess

NEXCESS.NET was founded in 2000 as the proverbial "two guys in a garage" with aspirations of providing good, quality hosting services to the masses. The masses, in the beginning, were simply friends, family and any other people we could convince into using our fledgling service. It was very slow going in the beginning which gave us time to think...and write software. The InterWorx brand of web hosting control panel software was actually born, in part, out of our early days of tinkering. InterWorx™ was spun off in 2005 but we still take time to tinker during the slower days, even if they are fewer in number.

As for our own growth we opened our own Data Center facility in late 2006 which allows us to provide an even higher level of customer service and support. Our data center is located in the Detroit metro area (Dearborn, MI), and we've recently begun working to make it a 100% "green" facility - beginning what will be a long committment to green web hosting. Additionally, we've released 3 new brands to further expand our web hosting offerings into virtual private servers, dedicated hosting and Michigan colocation. These new brands will round out our product offerings to provide a complete hosting growth cycle for our clients:

* MaxVPS - MaxVPS provides virtual private server (VPS or VDS) which give growing websites a cost effective upgrade path to a dedicated server. VPS systems provide the security and performance of a dedicated server but at shared hosting prices.
* EliteRAX - EliteRAX provides dedicated servers, clustered server setups such as load balanced clusters and high-availability clusters as well as colocation solutions at our facility. As clients outgrow shared and VPS hosting EliteRAX has a variety of offerings from the standard fare to the completely custom to handle this growth.
* LevelFX - LevelFX is your one stop shop for hosting accessories. Domain names, SSL certificates, website templates..you name it LevelFX has got it when it comes to getting started or accessorizing your site.

Our client base has grown since those early days and we can attribute this growth to our focus on old fashioned customer service. To this day our main source of new clients is via word-of-mouth and while many folks refer clients to us as a matter of course we do actually offer a reward for referrals. A large part of our success can be attributed to the relationships built with clients over the past years. Many of our clients have grown from very small businesses or tiny botique sites into large operations requiring complex hosting solutions over the years and we've had the pleasure of helping them grow.

Our Data Center Facility

We own and operate our own Data Center facility located in Dearborn, Michigan. This facility is the backbone of our web hosting operations and provides a well connected, redundant, secure and temperature controlled environment for all of our equipment and our customer hosted gear. Highlights of our facility include:

* Power · Full UPS and generator backup systems installed and tested weekly [more]
* Security · All facility entrances/exits card key controlled, and facilities are staffed 24/7 and monitored by camera
* Environmental · Redundant 22-ton Liebert HVAC systems [more]
* Support · Facility staffed 24x7x365 to serve you [more]
* Connectivity · Multiple gigabits of high quality bandwidth [more]
* Fire Suppression · Pre-action dry-pipe system covering entire facility
* Data Center Space · 6400 square foot facility with over 3200 square feet of raised floor data center space

Check out our online photo tour of our facility and if you're in the Dearborn area feel free to drop us a line and we can setup a personal tour. We have both Michigan colocation and private cage space available. If you're interested in cage pricing please contact us with your power and space requirements and we will get back to you promptly.

Why Nexcess?
At Nexcess we've focused on one thing since day one: Superior Hosting Solutions. Today, our focus hasn't changed, but our products, our services and our facilities have. We are committed to providing reliable, scalable, dedicated hosting services to clients of all shapes and sizes. Come find out how we can take your hosting to the NEX level.

Downright Dedicated
No robots, we're staffed by actual human beings. We provide superior service and support through a love of the Web hosting business, years of experience and a simple vow to put the client first. Our support staff is ready to serve your needs 24x7x365.

Totally Tangible
Our Data Center is the real deal - an actual brick and mortar facility, which we own and operate in Dearborn, Michigan. This facility is the backbone of our Web hosting operations and provides a well connected, redundant, secure and temperature controlled environment for all of our equipment and our client hosted gear.

Remarkably Reliable
Rain, sleet, shine, dragon... we're ready for almost anything. With redundant power, cooling and connectivity, our facility is equipped to handle almost any situation that may arise. We guarantee 99.9% up-time and zero packet loss internal to the Nexcess network. We provide these guarantees with utmost confidence, which is what makes Nexcess one of the most reliable Web hosts around.

Supremely Scalable
As your business grows, your hosting should too. We specialize in Web hosting solutions from the most trivial shared site to the most complex multi-server configuration. Many of our current clients started out as small shared clients and have since grown into large dedicated, even clustered, server clients. Our services page features our full range of Web hosting options.

Using https://www.nexcess.co.uk/ for UK market and https://www.nexcess.net.au/ for Australian market.

Localizações de servidores:

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Pesquisa de sites para Nexcess em Novembro 10, 2019 por WebHostingTop

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PlanosProdutos do site

Compartilhado - Linux Mantenha o mouse sobre
em recursos!
PreçoEspaço em disco Transferir AtualizadaDomínio livre /
Permitido
SIP 100característicasMétodos de Pagamento : Cartões de crédito / débito / pré-pagos, PayPal
Opções de suporte : O email, Central de Ajuda, Telefone / Ligação Gratuita, Disponível 24/7
Outras características : Choose From Multiple Applications We install and provide support for Magento, WooCommerce, WordPress, ExpressionEngine, CraftCMS, and OroCRM.
Domínios hospedados : Ilimitado
Domínios livres : 0
IPs dedicados : 1

DAILY VISITORS UP TO 100

SECONDARY DOMAINS 9

EMAIL INCLUDED

* Additional Bandwidth billed @$0.50/GB
Development site creation billed @ $25 per site.
URL do plano : https://www.nexcess.net/pricing/dedicated-servers/
$19,95/ mo.7500 MB75 GB 0 / ilimitado
SIP 300característicasMétodos de Pagamento : Cartões de crédito / débito / pré-pagos, PayPal
Opções de suporte : O email, Central de Ajuda, Telefone / Ligação Gratuita, Disponível 24/7
Outras características : Choose From Multiple Applications We install and provide support for Magento, WooCommerce, WordPress, ExpressionEngine, CraftCMS, and OroCRM.
Domínios hospedados : Ilimitado
Domínios livres : 0
IPs dedicados : 1

DAILY VISITORS UP TO 1000

SECONDARY DOMAINS 49

EMAIL INCLUDED

SSL INCLUDED STANDARD

CDN BANDWIDTH 250 GB PER MONTH

* Additional Bandwidth billed @$0.50/GB
Development site creation billed @ $25 per site.
URL do plano : https://www.nexcess.net/pricing/dedicated-servers/
$189,95/ mo.55 GB250 GB 0 / ilimitado
Dedicada - Linux Mantenha o mouse sobre
em recursos!
PreçoEspaço em disco Transferir AtualizadaRAM /
IPs dedicados
SIP 400característicasMétodos de Pagamento : Cartões de crédito / débito / pré-pagos, PayPal
Opções de suporte : O email, Central de Ajuda, Telefone / Ligação Gratuita, Disponível 24/7
Outras características : Choose From Multiple Applications We install and provide support for Magento, WooCommerce, WordPress, ExpressionEngine, CraftCMS, and OroCRM.
RAM : 24000 MB
Domínios hospedados : Ilimitado
Domínios livres : 0
IPs dedicados : 1

DAILY VISITORS UP TO 5000

SECONDARY DOMAINS Unlimited

EMAIL INCLUDED

SSL INCLUDED STANDARD

CDN BANDWIDTH 600 GB PER MONTH

OPENVPN OPTIONAL

* Additional Bandwidth billed @$0.50/GB
Development site creation billed @ $25 per site.
URL do plano : https://www.nexcess.net/pricing/dedicated-servers/
$539,95/ mo.600 GB650 GB 24 GB / 1
SIP 500característicasMétodos de Pagamento : Cartões de crédito / débito / pré-pagos, PayPal
Opções de suporte : O email, Central de Ajuda, Telefone / Ligação Gratuita, Disponível 24/7
Outras características : Choose From Multiple Applications We install and provide support for Magento, WooCommerce, WordPress, ExpressionEngine, CraftCMS, and OroCRM.
RAM : 24000 MB
Domínios hospedados : Ilimitado
Domínios livres : 0
IPs dedicados : 1

DAILY VISITORS UP TO 10000

SECONDARY DOMAINS Unlimited

EMAIL INCLUDED

SSL INCLUDED STANDARD

CDN BANDWIDTH 600 GB PER MONTH

OPENVPN INCLUDED

* Additional Bandwidth billed @$0.50/GB
Development site creation billed @ $25 per site.
URL do plano : https://www.nexcess.net/pricing/dedicated-servers/
$674,95/ mo.600 GB1 TB 24 GB / 1
Cloud - Linux Mantenha o mouse sobre
em recursos!
PreçoEspaço em disco Transferir AtualizadaRAM /
IPs dedicados
Nexcess Cloud XScaracterísticasMétodos de Pagamento : Cartões de crédito / débito / pré-pagos, PayPal
Categoria : Totalmente gerenciado
Opções de suporte : O email, Central de Ajuda, Telefone / Ligação Gratuita, Disponível 24/7
Outras características : Choose From Multiple Applications We install and provide support for Magento, WooCommerce, WordPress, ExpressionEngine, CraftCMS, and OroCRM.
Domínios hospedados : 10
Domínios livres : 0
IPs dedicados : 0

Nexcess believes in the promise of the Cloud: scalability, security, performance, and ease of use. Together with our team, clients, and partners, we’ve built something better.

Whether you’re a small business or a high traffic eCommerce store, our [...]
URL do plano : https://www.nexcess.net/cloud/hosting
$49,00/ mo.50 GB1 TB
Nexcess Cloud ScaracterísticasMétodos de Pagamento : Cartões de crédito / débito / pré-pagos, PayPal
Categoria : Totalmente gerenciado
Opções de suporte : O email, Central de Ajuda, Telefone / Ligação Gratuita, Disponível 24/7
Outras características : Choose From Multiple Applications We install and provide support for Magento, WooCommerce, WordPress, ExpressionEngine, CraftCMS, and OroCRM.
Domínios hospedados : 15
Domínios livres : 0
IPs dedicados : 0

With growth comes the need for more power and more resources. Instantly upgrade your cloud hosting solution or increase user concurrency for a limited period of time with just a click in your Client Portal.

Keeping ahead of the competition means [...]
URL do plano : https://www.nexcess.net/cloud/hosting
$99,00/ mo.75 GB2 TB
Nexcess Cloud McaracterísticasMétodos de Pagamento : Cartões de crédito / débito / pré-pagos, PayPal
Categoria : Totalmente gerenciado
Opções de suporte : O email, Central de Ajuda, Telefone / Ligação Gratuita, Disponível 24/7
Outras características : Choose From Multiple Applications We install and provide support for Magento, WooCommerce, WordPress, ExpressionEngine, CraftCMS, and OroCRM.
Domínios hospedados : 20
Domínios livres : 0
IPs dedicados : 0
URL do plano : https://www.nexcess.net/cloud/
$179,00/ mo.125 GB3 TB
Nexcess Cloud XXLcaracterísticasMétodos de Pagamento : Cartões de crédito / débito / pré-pagos, PayPal
Categoria : Totalmente gerenciado
Opções de suporte : O email, Central de Ajuda, Telefone / Ligação Gratuita, Disponível 24/7
Outras características : Choose From Multiple Applications We install and provide support for Magento, WooCommerce, WordPress, ExpressionEngine, CraftCMS, and OroCRM.
RAM : 32000 MB
CPU : 32 vCPU
Domínios hospedados : 50
Domínios livres : 0
IPs dedicados : 0
URL do plano : https://www.nexcess.net/cloud/
$849,00/ mo.800 GB10 TB 32 GB
Domínios Mantenha o mouse sobre
em recursos!
Preço Atualizada
.comcaracterísticasMétodos de Pagamento : Cartões de crédito / débito / pré-pagos, PayPal
Opções de suporte : O email, Central de Ajuda, Telefone / Ligação Gratuita, Disponível 24/7

Whois Privacy for $5.00/year
Registering also the hole list of possible extensions, including new TLD like:
.shiksha, .doctor, .theatre, .security, .protection, .properties, .top, .corsica, .wine, .vin, [...]
URL do plano : https://www.nexcess.net/domain-registration/
$15,00/ano
Certificados SSL Mantenha o mouse sobre
em recursos!
Preço AtualizadaDomínios protegidos
SSL StandardcaracterísticasMétodos de Pagamento : Cartões de crédito / débito / pré-pagos, PayPal
Opções de suporte : O email, Central de Ajuda, Telefone / Ligação Gratuita, Disponível 24/7
Domínios protegidos : 1

128/256 Bit Encryption
Validation Level: Domain
1 Domain
$10,000.00 (USD) Warranty
Industry Standard 2048-bit SSL
URL do plano : https://www.nexcess.net/services/ssl-certificates
$39,95/ano 1
SSL PremiumcaracterísticasMétodos de Pagamento : Cartões de crédito / débito / pré-pagos, PayPal
Opções de suporte : O email, Central de Ajuda, Telefone / Ligação Gratuita, Disponível 24/7
Domínios protegidos : 1

Validation Level: Company
$1,250,000.00 (USD) Warranty
128/256 Bit Encryption
1 Domain
Industry Standard 2048-bit SSL
URL do plano : https://www.nexcess.net/ssl-certificates/
$99,95/ano 1
SSL EVcaracterísticasMétodos de Pagamento : Cartões de crédito / débito / pré-pagos, PayPal
Opções de suporte : O email, Central de Ajuda, Telefone / Ligação Gratuita, Disponível 24/7
Domínios protegidos : 1

Green Address Bar
Validation Level: Extended
$1,500,000.00 (USD) Warranty
Next Generation 2048-bit SSL
128/256 Bit Encryption
1 Domain
URL do plano : https://www.nexcess.net/ssl-certificates/
$199,95/ano 1
SSL WildcardcaracterísticasMétodos de Pagamento : Cartões de crédito / débito / pré-pagos, PayPal
Opções de suporte : O email, Central de Ajuda, Telefone / Ligação Gratuita, Disponível 24/7
Domínios protegidos : Ilimitado

Multiple Subdomains
Validation Level: Domain
$10,000.00 (USD) Warranty
128/256 Bit Encryption
Industry Standard 2048-bit SSL
URL do plano : https://www.nexcess.net/ssl-certificates/
$279,95/ano todos os subdomínios
CDN Mantenha o mouse sobre
em recursos!
Preço Transferir AtualizadaDomínios Permitidos
CDN 250característicasMétodos de Pagamento : Cartões de crédito / débito / pré-pagos, PayPal
Opções de suporte : O email, Central de Ajuda, Telefone / Ligação Gratuita, Disponível 24/7
Domínios Permitidos : Ilimitado

Bandwidth Overage: $0.10(USD)/GB | Asia Bandwidth Overage: $0.45(USD)/GB
Add SSL for $20 (USD)/mo

Setting up a CDN for your site is simple and doesn't require the extra step of uploading your content to the CDN. The CDN can monitor all assets sent [...]
URL do plano : https://www.nexcess.net/services/content-delivery-network
$25,00/ mo. 250 GB ($ 0.1/GB) Ilimitado
CDN 500característicasMétodos de Pagamento : Cartões de crédito / débito / pré-pagos, PayPal
Opções de suporte : O email, Central de Ajuda, Telefone / Ligação Gratuita, Disponível 24/7
Domínios Permitidos : Ilimitado
URL do plano : https://www.nexcess.net/services/content-delivery-network
$47,50/ mo. 500 GB ($ 0.1/GB) Ilimitado
CDN 1500característicasMétodos de Pagamento : Cartões de crédito / débito / pré-pagos, PayPal
Opções de suporte : O email, Central de Ajuda, Telefone / Ligação Gratuita, Disponível 24/7
Domínios Permitidos : Ilimitado
URL do plano : https://www.nexcess.net/content-delivery-network/
$145,50/ mo. 1500 GB ($ 0.1/GB) Ilimitado

As informações de contato são gerenciadas por nexcess.net representantes support@n..., sales@n..., info@n..., clwells@n..., grubino@n..., rbailey@n... [entrar] | Last company update:

Estatísticas da web

Alvejando: Austrália, Reino Unido, Estados Unidos
Detalhes parahttps://www.nexcess.net/
DNS do site: ns1.p03.dynect.net => 208.78.70.3 ( Belmont ) / Dynamic Network Services Inc. - dyn.com
ns4.p03.dynect.net => 204.13.251.3 ( Belmont ) / Dynamic Network Services Inc. - dyn.com
ns-832.awsdns-40.net => 205.251.195.64 ( Ashburn ) / Amazon.com Inc.
ns-185.awsdns-23.com => 205.251.192.185 ( Hong Kong ) / Amazon.com Inc.
ns2.p03.dynect.net => 204.13.250.3 ( Belmont ) / Dynamic Network Services Inc. - dyn.com
ns-1911.awsdns-46.co.uk => 205.251.199.119 ( Seattle ) / Amazon.com Inc.
ns-1479.awsdns-56.org => 205.251.197.199 ( Seattle ) / Amazon.com Inc.
ns3.p03.dynect.net => 208.78.71.3 ( Belmont ) / Dynamic Network Services Inc. - dyn.com
MX::aspmx.l.google.com => 173.194.76.27 ( Mountain View ) / Google LLC - google.com
MX::alt1.aspmx.l.google.com => 209.85.233.26 ( Mountain View ) / Google LLC - google.com
MX::alt3.aspmx.l.google.com => 108.177.97.26 ( Mountain View ) / Google LLC - google.com
MX::alt2.aspmx.l.google.com => 172.217.194.27 ( Mountain View ) / Google LLC - google.com
MX::alt4.aspmx.l.google.com => 173.194.202.27 ( Mountain View ) / Google LLC - google.com
Software para Servidores: nginx
IP do site: 209.126.24.35
Local do IP País/Estado/Cidade: United states / Michigan / Southfield - veja os principais fornecedores em United States, Michigan
Nome do ISP / URL do ISP: Nexcess.net L.L.C. / nexcess.net

Depoimentos de clientes

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Adicione seu próprio testemunho

Este formulário é usado exclusivamente para feedback positivo, para uma revisão regular clique aqui

Seu nome
O email (será ofuscado)
Um nome de domínio hospedado com esta empresa
Testemunho
(Tags HTML NÃO são permitidas)
Mínimo 100 caracteres
Quanto é 4 + 3 ? Responda com 7
 

Notícias / Press release

Expert Blog: Magento 1 Reaches EOL Next Year. Is Your Ecommerce Business Ready? - Author: Miguel Ignacio Balparda, Product Manager at Nexcess
Magento 1 reaches EOL in June 2020. That means no security updates and no support from Magento anymore. We look at your options in the lead up to Magento 1 EOL.
Magento 1 will reach the end of its life in June 2020. From that date, there will be no security or feature updates. The tens of thousands of online retailers with stores based on Magento 1 are running out of time to make a decision.
When the first Magento beta was released to ...
Nexcess Becomes Platinum Ecommerce Web Hosting Partner for Magento - Ecommerce web hosting specialist Nexcess (nexcess.net), a Liquid Web brand holding data centers around the world, has become platinum partner for Magento ecommerce solutions. This 3-year partnership between Nexcess and the Magento Association would drive the ongoing Nexcess initiative to expand its footprint into the Magento community.
Nexcess brings over 20 years of experience hosting web applications to Magento and has been working with Magento merchants since the platform was first built on
Managed Hosting Providers Liquid Web and Nexcess Join Forces - Liquid Web (liquidweb.com) and Nexcess (nexcess.net) are naming it a partnership, not an acquisition. We also don't hear the word 'merger'. These two companies will keep their operations "largely" separate. Anyway, managed hosting companies Liquid Web and Nexcess will join their forces, they have announced. The combined operations will include 650 employees, 11 data centers, and a full-service application web hosting and managed cloud portfolio.
Chris Wells (linkedin.com), CEO and founder of ...
[pesquisar tudo nexcess.net news]

Redes sociais

https://www.linkedin.com/company/nexcess
Nexcess (estabelecido 2000) é um Privately Held entidade tendo 374 seguidores em LinkedIn e 51-200 funcionários, indústria Internet.
Nexcess Blog  Usando Wordpress version 5.2.4. Blog adicionado em Fevereiro, 2012, com total 615 artigos, Língua en-US. Última postagem em Dez 5, 2019

Tendência de domínios


Nexcess Domain trend

ReverClassificações do cliente

As estatísticas rápidas de Nexcess perfil mostra uma nota média de 4,3 de 10, contando 12 opiniões. (alguns listados no topo da página)
Como visitante você pode avalie este provedor diretamente aqui! Se você faz parte da equipe de suporte, pode responder a essas avaliações acessando entrar

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Identificação do cliente(Não visível ao público. Exemplo Customer=1120 or Account=2121 or Order ID=511AAS3)
Seu domínio hospedadoExemplo mysite.net. Se você tiver vários domínios, mencione pelo menos um
Resumo do seu posteg. nexcess.net is best!
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Forneça o máximo de informações possível no seu comentário! Muito menos informação pode ser contada como não relevante e não aprovada!
Alguns clientes podem dizer coisas boas como: \ "Estou feliz com Nexcess " ou coisas ruins e reclamações como: \ "esta empresa é uma droga ", ou \ "é horrível ", \ " nexcess.net gerou apenas problemas \ ", " scam or ripoff provider \ ", mas agora é sua vez de compartilhar sua experiência!
Quanto é 4 + 3 ? Responda com 7
 
(3 = 25,00%)
(1 = 8,33%)
(1 = 8,33%)
(1 = 8,33%)
(6 = 50,00%)
Matt (-escondido-) / sellvapeonline.net
Tempo hospedado: 1 a 3 meses
Classificação global
Características
Custo
Relação com o cliente
Painel de controle
BAD
NO. DONT GO FOR THEM. NOT SUGGESTED FOR MAGENTO 2 HOSTING! SITE IS SLOW AND GOES DOWN. WILL FIND NEW SERVER
-anônimo- (glassessquare@g...) / supwatch.com
Tempo hospedado: 3 a 6 meses
Classificação global
I purchased a nexcess magento hosting service for deploying my B2C website. Nexcess's magento escrow performance is great and has great after-sales service. Great nexcess hosting service. I will recommend it to my friends and colleagues.
Jeremy (-escondido-) / ecogeekboutique.com
Tempo hospedado: mais de 3 anos
Classificação global
Características
Custo
Relação com o cliente
Painel de controle
Terrible spam protections
If you want spam in your inbox. Use these guys. And they won't help you fix it. They will tell you "its how it is".

I get about 300 spam emails a day.
Annie (bravelittletoaster@h...) / ourchart.net
Tempo hospedado: menos de 1 mês
Classificação global
Características
Custo
Relação com o cliente
Painel de controle
I plan to get a refund first thing in the morning. We shopped all around for decent hosting services for a software called e-Fiction. Nexcess claims to offer support, http://www.nexcess.net/software/efiction-web-hosting, but not one rep even knew what it was. Needless to say it wouldn't install so I tried for the wordpress plugin. After speaking with three reps, Charles refused to assist and hung up on me. Just don't do it.
rose@rosespetsupplies.com (rose@r...) / rosespetsupplies.com
Tempo hospedado: 1 a 3 meses
Classificação global
Características
Custo
Relação com o cliente
Painel de controle
Nexcess support is horrible
I switched to Nexcess sip-100 plan from Host Gator business plan thinking that I would get a server tuned for Magento and from what I could find in forums good support. Well the support has been horrible since the day the migration took place. It is going on 3 weeks now and I have yet to begin working on my site. The support team just does not seem to be able to take a problem and run with it. It gets delayed, they really seem like they have no idea how to fix your problems, you can't get a status from them and just try to get them to bounce it up to a higher level of support, it just doesn't happen. I guess I was spoiled at Host Gator and their extraordinary support team, but I really should have figured out when a company only has email support it was going to be problematic. Send an email in and wait and hope they actually answer it, no way to simply open a chat session if a problem is high priority or you simply need support now. I really have to consider moving off and finding [consulte Mais informação...]
Royce (royce@j...) / joomflix.com
Tempo hospedado: mais de 3 anos
Classificação global
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Relação com o cliente
Everything has been fine with nexcess.net (their customer service is excellent) until 6/18/10 when all their nameservers crashed! I have approximately 10 sites, including customer sites, hosted there on my recommendation. Imagine my dismay when all the sites suddenly disappeared!

The only place I could get any information was Twitter - all the other folks on nexcess posting there about the failure.

I guess anyone can get one screwup, but please nexcess, let us know what happened and what you are doing to ensure it doesn't happen again!
Trevor Howard (thoward233@a...)
Tempo hospedado: 6 meses a 1 ano
Classificação global
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Painel de controle
I switch almost a year ago from Host Gator. Gator's support was very hard to get a hold of. I was on hold all the time. Nexcess has great speed, always up and excellent support. Their on-line help manuals are top-notch. I would highly recommend Nexcess for any hosting needs. The price is not the lowest, but you get what you pay for. Its certainly worth it if your running E-Commerce.
Steve (Stevefree@y...)
Tempo hospedado: 2 a 3 anos
Classificação global
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Painel de controle
The good.
I've been with Nexcess.net for a long time. There service is #1 Top notch. I cannot stress that enough. If you enter a ticket, a REAL human is on your case through email in a matter of minutes and it doesnt matter what time of day.

The service is also stable and can take peaks. They dont seem to over subscribe their servers at all.

The Bad
The cost is higher then most, the bandwidth limits are low. Thats it...
Jess (fivesix@g...)
Tempo hospedado: menos de 1 mês
Classificação global
Características
Custo
Relação com o cliente
Painel de controle
I switched to Nexcess from a shared host because I wanted a host that could withstand some of the surges and peaks in traffic my website experience.

I explained this to Nexcess and they put me on a dedicated server, dual xeon, 2.8ghz with 3 gigs of ram. At the first peak in traffic the site went down for several hours, costing me several thousands of dollars in business.

The sad part is, my website only experienced 1k visits over the course of the day, and their DEDICATED server still crapped out. My old host, Lunarpages.com could handle much more traffic on their shared servers.

Their email-only customer service was prompt but they couldn't tell me why their server crashed with so little traffic. Needless to say I canceled my service due to the poor performance, yet Nexcess still billed me for an extra month of hosting, even though I canceled literally minutes after my plan was renewed.

Nexcess and Eliterax may be work for you if your site doesn't get any more [consulte Mais informação...]
At the time the dell dual xeon line was the best we had. This was also before the SIP plans were created and when Magento itself was still very young and much more resource intensive than it is now. The server that they were on when they first signed up with us was a Celeron server for $49.95/month, lowest server we offered and when they learned of their upcoming traffic spike from being mentioned on the oprah show, they asked us if we could set them up with something higher to handle the spike. We provided them with a Dell 2850 with Dual Xeon processors. The server did indeed spike, I'm not sure exactly where they got the 1000 hits number from, but I have no way of knowing if that was accurate or not, but during the initial spike there was a hardware issue with the box. Within an hour the hardware issue was fixed and the server withstood the rest of the spikes that day that occurred from the show promotion. Once the day was over, they stayed on the box at no charge for several days [...]
Customer service representative (support@n..., ).

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