namecheap.com
Average 2.6 out of 10
Total reviews: 22
Recommended by: 5
Opposed: 17
Official responses: 0


VISIT WEBSITE

✔ Name Cheap review

22 user reviews; 0 support responses; 0 testimonials; 20 products, 0 promotions, 10 social accounts; 625,789 hosted domains, Alexa #453; 📆 listed 2007 (#5482)
namecheap.com
Name Cheap
4600 East Washington Street, Suite 305
Phoenix , CA 85034
US
☎ Phone +16613102107[no phone support]

Website language(s): en-US
🏆 Alexa Rating 453▲ 103 👤 User Rating 🙌 Average 2.6 out of 10
👉 Total reviews: 22
👍 Recommended by: 5
👎 Opposed: 17
🤝 Official responses: 0

💰 Price Range $ 0.00 - $ 120.88⏰ Support 24x7
💳 Payment Options Credit / Debit / Prepaid Cards, PayPal, Check [...]
🏆 SEO MOZ Authority 94/92🔗 Links 286,964,291
Profile completion status:
Things done
Company descriptions is fine
Company address location is complete
Company phone/fax is added
Company Twitter and Facebook accounts are added
"About page" URL or "Contact page" URLs are added
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
Products (plans) are added, but some are not updated from over 2 years
Note: Add a promotion or coupon

100%

👪 Most Recent Customer Reviews

📅
Mike Juretzky (-hidden-)
⏳ Time Hosted: under 1 month
Global rating
😠 Richard Kirkendall CEO From Namecheap Continues To Make Money Illegally From [...]
Richard Kirkendall CEO From Namecheap Continues To Make Money Illegally From SPAMMERS!

Over a year and 66 SPAM COMPLAINTS made to this company and all about one SPAMMER. Yes, one SPAMMER that this SPAM LOVING Company continues to make money from (at my expense). You can take a look at some other reviews to get the details below:
trustpilot(DOT)com/reviews/60ed900ff9f48709f870a822
trustpilot(DOT)com/reviews/616d567e234f1b1fe55d3ce1

I can tell you it takes many, many emails to get a response from these people. I have found though that they are rather quick to answer after posting a review about their SPAM GENERATING PLATFORM.

So after a year and 65 SPAM COMPLAINTS, I finally got an email from them on the 27th October stating that their SPAMMER had until 1st November (in accordance with the (CAN-SPAM Act 2003) to STOP SPAMMING its scam products. I hasten to add I never signed up to this SPAM LIST and have UNSUBSCRIBED MULTIPLE TIMES but hey that’s why they are SPAMMERS, [read more...]
📅
-anonymous- (leboncoin19799@g...)
⏳ Time Hosted: under 1 month
Global rating
😠 It feels like the the client support have a hidden agenda. They mainly seem to be Ukrainian - Hostgator is mainly Filipino I believe from nine years with them (they're terrible, but have never been fraudulent in the way Namecheap seem to be).
📅
-anonymous- (-hidden-)
⏳ Time Hosted: 1 to 2 years
Global rating
😠 One of our domains was stolen and they are doing their best to prevent us from reporting it in full to the authorities. Not only that, as a consequence for reporting the crime to the support, all our domains were frozen.
We must get our main domain back but they would not even answer to our emails when it comes to that. We tried to escalate to a higher level, but as you can imagine, we are bounced back to the same support agents who are causing the problem.

They are supposedly conducting an investigation, asking the same questions over and over but not reading the answers; we are trapped in a loop of carelessness.
In the meantime, we are still paying for a service they are not providing and preventing us from taking our business elsewhere.
MORE REVIEWS
Listed and verified since 2007
namecheap.com logo

📄 Editorial Review

🔧 Services: Web HostingDomain RegistrationVPN ICANN registrar
⇔ Redirected domains: domainname.com web-hosting.com namecheaphosting.com ingichost.com hostingcs.com peoplehost.com hostingcorner.com registrar-servers.com jellyfish.systems

Ever since it was founded in 2000, Namecheap has continued to develop their system of services. Because of their dedication, they became an ICANN-accredited domain registrar (figuring with around 10 million domains that have been made ever since they started operating on the market). It is considered a top company due to the provided services, great support and security assurance.

Namecheap knows what is popular among customers and therefore, it offers highly-required services: shared web hosting full packages, SSL certificates, WhoisGuard privacy protection and they come with plan options for WordPress hosting, VPS hosting, Dedicated Servers, Shared hosting, Reseller hosting, private email hosting, Website Builder, or Domain Name Registration. Namecheap also provides customers with apps like Ecommerce marketplace or subscriptions which are useful tools in the management of your business. Their operating systems are protected through the latest firewalls.


Their hosting plans come with a massive number of managing tools that can help the customers get the right hosting experience. The prices they provide are highly competitive. Let's take, for instance, their shared web hosting services. These come with three available plans (Stellar, Stellar Plus, Stellar Business). The plans come highly equipped with various features and tools to help you manage your business and such a list of facilities always increases the number of customers. A few of the available features are the following: backups (twice a week); unmetered bandwidth; unlimited parked domains; Webmail; SPF; SMTP, POP3, IMAP; PHPMyAdmin; Virus Scanner; Google Apps; Resource Usage; Google Analytics Compatible; Softaculous Script Installer, and so on. The prices for these shared hosting options start from $2.88/month. This is slightly higher than the prices offered by HostGator or GoDaddy, but are lower than the ones offered by BlueHost or GreenGeeks.

The Reseller hosting plans are available through three packages. Compared to HostGator or GreenGeeks, Namecheap comes with a cheaper offer. As mentioned before, their prices are very competitive on the market and affordable for customers. Features available through this service are: unmetered bandwidth, 14-day money-back guarantee, unlimited subdomains.

The Dedicated Servers own a motherboard that varies from Dell PowerEdge R230 with Intel C236 Chipset to Supermicro X11SSD-F. These servers can only be refunded within 7 days from the purchase of the plan.

There are also several disadvantages to this company. For instance, even if they offer one free SSL certificate, this only lasts for one year. After that, the customer has to pay. There are several complaints regarding their slow load page. This could decrease the number of potential customers to choose their options.

💰 Price & Cost


Money-back guarantee after 30 days from the purchase of a product! However, one inconvenience at Namecheap could be related to their refund policy, as they do not give your money for purchases like add-ons (server management or dedicated IPs). Then, the number of days in which you can get a refund is generally 30. Nevertheless, this varies in the case of several products. If you choose a plan from the Reseller solutions, you can get a refund within 14 days from the purchase. If you choose from their list of Dedicated Servers, you only have 7 days to decide whether you like the product or not. This could end up confusing customers and taking into consideration other companies that do not have a similar policy, Namecheap could lose some of its customers.

VPS hosting options come with RAID 10 protection and a 14-day money-back guarantee. Their servers are equipped with solid state drives storage which is usually sought by customers.

⌛ Reliability


Namecheap guarantees 99.9% uptime with full redundancy.

🏢 Data Center


The datacenters used are located in the USA and the United Kingdom (based in the Timico’s datacenter close to Nottingham, in the Midlands).
VPS and Dedicated servers are located in the PhoenixNAP datacenter (Phoenix, Arizona, USA).

✍️ Customer Support


Namecheap has great customer support services and good knowledgebase. They offer support through email, tickets or live chat. A slight inconvenience here would be the fact that they do not offer help through phone.

🔨 Control Panel


cPanel Control Panel is used by Namecheap which provides the customers with a user-friendly control board.

🎯 Conclusion

Namecheap is an internationally well-known company that offers good pricing and great advantages with their hosting solutions. However, the way customers get a refund might be confusing, as it could vary from one product to another. Their support system is good, except the fact that they do not offer support by phone. Problems with the load speed have been registered, and such complaints from customers always discourage customers considering Namecheap as a solution to their needs.
Nevertheless, Namecheap is a great company overall. It has a very compact set of features that can attract customers and, what is more, they put a lot of effort into maintaining performance, support and great services.

🌏 Server locations:

Phoenix Midlands
Datacenter locations for namecheap.com

📢 Special pages


namecheap.com screenshot
Website research for Name Cheap on March 25, 2019 by WebHostingTop

🎁 Name Cheap Promotions

No website coupons announced! Looking to get a great webhosting deal using vouchers ? Checkout our current web hosting coupons list!
If you manage this brand, you must be logged in to update your promotions!
You can directly submit your coupon here!

Add your promo code

Promotion:
Provide the start and end date
if the promotions expires
Your email (will not be displayed)
How much is 4 + 3 ? Respond with 7
 

Plans📤 Name Cheap Website Products

🔧 Shared - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
Stellar features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Check Payments, Money Order, Bitcoin
🔨 Control Panel : CPanel
🔧 Category : Backup, Website Builder
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
🔌 Hosted domains : 3
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Stellar from namecheap.com$1/mo. extra for UK datacenter
The most simple and affordable solution to launch your website.
SSD-Accelerated Disk Space

Parked Domains Unlimited
Subdomains 30
Backups Twice a Week
cPanel 2FA
Dedicated IP $2/month
Free Apps 100+ apps with 1-click [...]
🔗 Plan URL : https://www.namecheap.com/hosting/shared/
$1.43/mo.20 GB SSDunmetered 0 / 3
Stellar Plus features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Check Payments, Money Order, Bitcoin
🔨 Control Panel : CPanel
🔧 Category : Backup, Website Builder
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Stellar Plus from namecheap.com$1/mo. extra for UK datacenter
For Power Users. Ideal for more demanding websites.
SSD-Accelerated Disk Space

PostgreSQL Databases Unlimited
PHP PgAdmin
Ruby on Rails

Parked Domains Unlimited
Subdomains Unlimited
Backups Twice a Week
cPanel [...]
🔗 Plan URL : https://www.namecheap.com/hosting/shared/
$2.31/mo.unlimited SSDunmetered 0 / unlimited
Stellar Business features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Check Payments, Money Order, Bitcoin
🔨 Control Panel : CPanel
🔧 Category : Backup, Website Builder
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Stellar Business from namecheap.com$1/mo. extra for UK datacenter
For Business Hosting. Ideal for e-commerce with fewer users per server.
Disk Space Pure SSD

eAccelerator
xCache
PCI Compliance

PostgreSQL Databases Unlimited
PHP PgAdmin
Ruby on Rails

Parked Domains [...]
🔗 Plan URL : https://www.namecheap.com/hosting/shared/
$4.98/mo.50 GB SSDunmetered 0 / unlimited
🔧 Dedicated - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🔋 RAM /
📌 Dedicated IPs
Intel Xeon E3-1270, 2 x 1 TB features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Check Payments, Money Order, Bitcoin
🔨 Control Panel : CPanel, WHM
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
🔋 RAM : 16000 MB
💪 CPU : Xeon E3-1270 v3
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 2

screenshot of Intel Xeon E3-1270, 2 x 1 TB from namecheap.comCPU
4 cores/ 8 threads @ 3.5 GHz (3.9 GHz)

RAM
16 GB DDR3 • ECC Server Grade

Disk Drive
2 x 1 TB HDD SATA Software RAID
🔗 Plan URL : https://www.namecheap.com/hosting/dedicated-servers/our-prices/?categories=entry_level,medium_level,advanced_level,outlet
$51.88/mo.2000 GB100 TB 16 GB / 2
Intel Xeon E5-2620, 4 x 1 TB features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Check Payments, Money Order, Bitcoin
🔨 Control Panel : CPanel, WHM
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
🔋 RAM : 64000 MB
💪 CPU : Dual Xeon E5-2620 v4
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 2

screenshot of Intel Xeon E5-2620, 4 x 1 TB from namecheap.comCPU
8 cores/ 16 threads @ 2.1 GHz (3 GHz)

RAM
64 GB DDR4 • ECC Server Grade

Disk Drive
4 x 1 TB HDD SATA Hardware RAID

Bandwidth
100 TB/mo

Public Network
1000 Mbps

Dedicated IP
2 IPv4

Datacenter
Phoenix, Arizona

Uptime
99.99%
🔗 Plan URL : https://www.namecheap.com/hosting/dedicated-servers/our-prices/?categories=entry_level,medium_level,advanced_level,outlet&page=2
$106.88/mo.4000 GB100 TB 64 GB / 2
🔧 Reseller - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
Nebula features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Check Payments, Money Order, Bitcoin
🔨 Control Panel : CPanel, WHM
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Nebula from namecheap.comThe tools and features you need to get started as a reseller.
$1/mo for UK datacenter!
25 resold accounts

Hosted Domains Unlimited
Subdomains Unlimited
Dedicated IP $24.00/year
Personal Nameservers
Money Back Guarantee 14 days

Reseller [...]
🔗 Plan URL : https://www.namecheap.com/hosting/reseller/
$19.88/mo.30 GB SSDunmetered 0 / unlimited
Galaxy Expert features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Check Payments, Money Order, Bitcoin
🔨 Control Panel : CPanel, WHM
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Galaxy Expert from namecheap.comMore space and unlimited cPanel control panel accounts.
$1/mo for UK datacenter!
Unlimited resold accounts

Hosted Domains Unlimited
Subdomains Unlimited
Dedicated IP $24.00/year
Personal Nameservers
Money Back Guarantee 14 days

Reseller [...]
🔗 Plan URL : https://www.namecheap.com/hosting/reseller/
$39.88/mo.90 GB SSDunmetered 0 / unlimited
Universe Pro features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Check Payments, Money Order, Bitcoin
🔨 Control Panel : CPanel, WHM
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Universe Pro from namecheap.comAll you need, plus billing software for efficient management.
$1/mo for UK datacenter!
Unlimited resold accounts
WHMCS Starter

Hosted Domains Unlimited
Subdomains Unlimited
Dedicated IP $24.00/year
Personal Nameservers
Money Back Guarantee 14 [...]
🔗 Plan URL : https://www.namecheap.com/hosting/reseller/
$58.88/mo.150 GB SSDunmetered 0 / unlimited
🔧 VPS - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🔋 RAM /
📌 Dedicated IPs
VPS Pulsar features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Check Payments, Money Order, Bitcoin
🔧 Category : Backup
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
🔋 RAM : 2000 MB
💪 CPU : 2 CPU cores
🔌 Hosted domains : Unlimited
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of VPS Pulsar from namecheap.comA full range of features at a stunningly low price. Softaculous, WHMCS and cPanel options available.

25%off
SSD RAID 10 for storage!
20 GB Backup Storage
Access Level Root / Reseller depending on Management Type
Customized Configuration
Streaming [...]
🔗 Plan URL : https://www.namecheap.com/hosting/vps/
$9.88/mo.40 GB SSD1 TB 2 GB / 0
VPS Quasar features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Check Payments, Money Order, Bitcoin
🔧 Category : Backup
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
🔋 RAM : 6000 MB
💪 CPU : 4 CPU cores
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of VPS Quasar from namecheap.comAll the space, bandwidth, memory, power, and control you can expect from a fully-equipped VPS.

36%off
SSD RAID 10 for storage!
20 GB Backup Storage
Access Level Root / Reseller depending on Management Type
Customized Configuration
Streaming [...]
🔗 Plan URL : https://www.namecheap.com/hosting/vps/
$17.88/mo.120 GB SSD3 TB 6 GB / 0
🔧 Domains Keep mouse
over features!
💰Price 📆 Updated
.com features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Check Payments, Money Order, Bitcoin
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7

screenshot of .com from namecheap.com.net $14.98 / year

.io $40.98 / year

.co $25.98 / year

.co.uk $9.48 / year

.me $18.98 / year

.ca $13.98 / year
🔗 Plan URL : https://www.namecheap.com/domains/
$7.98/yr.
($ 13.98 after 12 mo.)
🔧 DNS Keep mouse
over features!
💰Price 📶 Transfer 📆 Updated🔌 Domains Allowed
FreeDNS features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Check Payments, Money Order, Bitcoin
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
🔌 Domains Allowed : Unlimited

screenshot of FreeDNS from namecheap.comNamecheap offers FreeDNS, our advanced DNS hosting service, for people whose registrars don’t provide DNS hosting with domain registration. And we offer it free of charge because we’re absolutely certain that once you’ve experienced Namecheap’s [...]
🔗 Plan URL : https://www.namecheap.com/domains/freedns/
free unmetered unlimited
PremiumDNS features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Check Payments, Money Order, Bitcoin
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
🔌 Domains Allowed : Unlimited

screenshot of PremiumDNS from namecheap.comSLA 100%
Anycast YES
DNSSEC Zone Signing YES
DNS DDoS Protection YES


Monthly Queries 2 Million

If your website goes down, so do your online revenues. lf PremiumDNS fails to deliver its service level agreement for DNS [...]
🔗 Plan URL : https://www.namecheap.com/security/premiumdns/#competitors
$3.88/yr.
($ 4.88 after first term)
unmetered unlimited
🔧 SSL Certificates Keep mouse
over features!
💰Price 📆 Updated🔐 Domains protected
PositiveSSL features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Check Payments, Money Order, Bitcoin
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
🔐 Domains protected : 1

screenshot of PositiveSSL from namecheap.comGreat for personal websites or social media
Domain Validation
Single Domain
Encryption (up to 256-bit)


PositiveSSL is one of the most popular and inexpensive SSL certificates on the market. This hassle-free cert is an ideal [...]
🔗 Plan URL : https://www.namecheap.com/security/ssl-certificates/
$5.99/yr. 1
PositiveSSL Multi-Domain features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Check Payments, Money Order, Bitcoin
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
🔐 Domains protected : 1

screenshot of PositiveSSL Multi-Domain from namecheap.comDomain (DV)
Multi Domain
Great for E-commerce
🔗 Plan URL : https://www.namecheap.com/security/ssl-certificates/
$17.99/yr. 1
PremiumSSL Wildcard features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Check Payments, Money Order, Bitcoin
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
🔐 Domains protected : Unlimited

screenshot of PremiumSSL Wildcard from namecheap.comOrganization (OV)
Wildcard
Great for Businesses
🔗 Plan URL : https://www.namecheap.com/security/ssl-certificates/
$120.88/yr. all subdomains
🔧 VPN Keep mouse
over features!
💰Price 📆 Updated🔌 Connected devices
Namecheap VPN features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Check Payments, Money Order, Bitcoin
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
🔌 Connected devices : Unlimited

screenshot of Namecheap VPN from namecheap.comSecure, Fast & Anonymous browsing
30-Day Money-back guarantee
24/7 Namecheap support
No logs
Unlimited Devices
1000+ Servers in 75+ Locations
🔗 Plan URL : https://www.namecheap.com/vpn/
$0.82/mo.unmetered unlimited
🔧 Emails - 💻 Linux/Windows Keep mouse
over features!
💰Price 📆 Updated
Starter features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Check Payments, Money Order, Bitcoin
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7

screenshot of Starter from namecheap.com1 mailbox included
5GB for emails
2GB for files
Anti-spam protection
🔗 Plan URL : https://www.namecheap.com/hosting/email/
$0.88/mo.5 GBunmetered
Pro features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Check Payments, Money Order, Bitcoin
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7

screenshot of Pro from namecheap.com3 mailboxes included
30GB for emails
15GB for files
Full mobile sync support
Anti-spam protection
🔗 Plan URL : https://www.namecheap.com/hosting/email/
$1.88/mo.30 GBunmetered
Ultimate features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Check Payments, Money Order, Bitcoin
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7

screenshot of Ultimate from namecheap.com5 mailboxes included
75GB for emails
30GB for files
Full mobile sync support
Docs, Sheets & Presentations
Premium Email Service
Anti-spam protection
🔗 Plan URL : https://www.namecheap.com/hosting/email/
$2.88/mo.75 GBunmetered

Contact information is managed by namecheap.com representatives kate.t@n..., Alex Pidchenko - alex.p@n..., support@n..., webmaster@n..., sales@n..., kate.livshenko@n..., affiliates@n..., feedback@n... [login]
Claim this business

📊 Web stats

Targeting: Canada, United Kingdom, United States
📂 Details for https://www.namecheap.com/
📥 Website DNS: edns4.ultradns.com => 204.74.66.4 ( Herndon ) / Neustar Security Services - neustarsecurityservices.com
edns4.ultradns.biz => 204.74.67.4 ( Herndon ) / Neustar Security Services - neustarsecurityservices.com
edns4.ultradns.org => 204.74.111.4 ( Herndon ) / Neustar Security Services - neustarsecurityservices.com
edns4.registrar-servers.com => 2.22.230.67 ( Pozohondo ) / Akamai Technologies Inc. - akamai.com
edns4.ultradns.net => 204.74.110.4 ( Herndon ) / Neustar Security Services - neustarsecurityservices.com
edns1.registrar-servers.com => 51.89.217.44 ( London ) / OVH SAS - ovh.com
edns2.registrar-servers.com => 51.222.46.83 ( Montreal ) / OVH Hosting Inc. - ovh.com
edns3.registrar-servers.com => 95.100.175.67 ( Chicago ) / Akamai Technologies Inc. - akamai.com
MX::mx1.jellyfish.systems => 198.54.122.249 ( Atlanta ) / Namecheap Inc.
MX::mx3.jellyfish.systems => 198.54.127.251 ( Atlanta ) / Namecheap Inc.
MX::mx2.jellyfish.systems => 162.255.118.49 ( Atlanta ) / Namecheap Inc.
🔨 Server Software: cloudflare
📌 Website IP: 198.54.117.250
📍 IP localization: United States, Georgia, Atlanta - see top providers in United States, Georgia
🔗 ISP Name, URL: Namecheap Inc., namecheap.com

✅ Customer testimonials

There are no customer testimonials listed yet. You can be the first one to add your testimonial here.

Add your own testimonial

This form is used exclusively for positive feedback, for a regular review click here

Your Name
Email (will be obfuscated)
One Hosted domain name with this company
Testimonial
(HTML tags are NOT allowed)
Minimum 100 characters
How much is 4 + 3 ? Respond with 7
 

📋 Name Cheap News / Press release

Cloud Billing Company Ubersmith Appoints Dominique Archambault as CEO - Ubersmith (ubersmith.com) (crunchbase.com), a leader in cloud-based subscription management systems, has named Dominique Archambault (linkedin.com) as its new CEO. Ubersmith, which is well-known in the cloud, hosting, and data center industry for its extensive infrastructure, billing, and ticketing solutions, has announced this development as a forward step.For the past nine years, Dominique Archambault (linkedin.com), who was Ubersmith's Chief Technology Officer (CTO) before, has been an [...]
Expert Blog: An Introduction to Domain Name Registration and Management - Whether you're a start-up business venturing into the online realm for the first time or an established company aiming to bolster your digital presence, having an effective domain name management strategy is indispensable. Not only does it aid in the optimal performance and security of your website, but it also bolsters your online visibility, helping you stand out in search results.
This comprehensive guide will explore the domain name registration process and illustrate the best practices [...]
Namecheap Embeds StorPool Storage in Its New Hosting Services Platform - Namecheap (namecheap.com), one of the world's largest domain retailers and a global provider of hosting services, has chosen StorPool''s software-defined storage solution as part of its new hyperconverged infrastructure (HCI) platform. It would help improve the speed and reliability of Namecheap's hosting services, allowing the company to better retain and attract customers.
HostingJournalist.com (soundcloud.com) · Namecheap Embeds StorPool Storage (storpool.com) In Its New Hosting Services [...]
[search all namecheap.com news]

📣 Name Cheap Social Networks

https://www.linkedin.com/company/namecheap-inc/
Namecheap, Inc (established 2001) is a Privately Held entity having 674 followers on LinkedIn and 201-500 employees, industry Information Technology & Services.
Name Cheap Blog Blog added on March, 2014, with total 707 articles, Language en-US. See recent blogs summary posts:
- Getting your work online: A guide for freelancers - In the fast-evolving digital landscape, freelancers in creative fields such as graphic design, interior design, and fashion design are finding immense opportunities to showcase their talent online. ...
- Free font generator: Best font maker for copy & paste - With millions of active websites around the world, the competition to gain site visitors is fierce. If you want to keep people on your site or landing page and leave a lasting impression, use cool ...
- Exclusive EasyWP Transfer Sale – limited 80% off offer - Unhappy with your WordPress hosting provider? It's time to switch and save. EasyWP invites you to seize our limited-time 80% yearly plans discount offer, perfect for those seeking to move. Be part of

📈 Domains trend


Name Cheap Domain trend

Reviews👪 Name Cheap Customer Ratings

The quick stats of Name Cheap profile shows a note average of 2.6 out of 10, counting 22 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login

Add your own review [Toggle to basic/advanced form]

Required information

Select Hosting Plan
Overall Rating
Time Hosted
Features
Price / Cost
Customer Relation
Control Panel
Your Social URL, Name or Usernameeg. https://twitter.com/YOURID or https://facebook.com/YOURID
Your email
(will be obfuscated)
or login and come back to this page
Customer identification(Not public visible. Example Customer=1120 or Account=2121 or Order ID=511AAS3)
Your hosted domainExample mysite.net. If you have multiple domains, mention at least one
Summary of your posteg. namecheap.com is best!
Your review HTML tags are NOT allowed! MINIMUM 100 characters!
Provide as much information as possible in your review! Too less information may be counted as not relevant and not approved!
Some customers might say good things like: "i'm happy with NameCheap" or bad things and complaints like: "this company sucks", or "is horrible", "namecheap.com generated only problems", "scam or ripoff provider", but is your turn now to share your experience!
How much is 4 + 3 ? Respond with 7
 
(2 = 9.09%)
(2 = 9.09%)
(1 = 4.55%)
(1 = 4.55%)
(16 = 72.73%)
📅
-anonymous- (m_mansoor.khan@o...) / ishtiaqsteel.com
⏳ Time Hosted: under 1 month
Global rating
😠 Worst experience. they are actually blackmailers. they will block your website and will not let you host on any other hosting company and will reply you for days. you business will suffer if you choose this company. their risk management team are not replying me since 5 days and the chat person says he/she not authorised to do anything.

📅
Impoy (Palosme3@g...) / pilates
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 They help us migrate Website, great support
They help us migrate website and support us. They are the best. They have great shared hosting plan with the best price.
📅
-anonymous- (-hidden-)
⏳ Time Hosted: under 1 month
Global rating
😞 I had email problems which could not get resolved. Their support said that people were spamming from my shared server, so my outbound emails were delayed 18 hours, or not sent out at all.

Customer service was slow and did not resolve my problem.

On the plus side, they are hosting on SSDs so server responses are fast. If you are going to use them, have your mail server hosted somewhere else.
📅
-anonymous- (-hidden-)
⏳ Time Hosted: under 1 month
Global rating
😠 I got before a shared webhosting and it wasn't good it was so limited but recently i got from them a Dedicated server Xeon E3-1240 v3 and it was really a big shit (sorry for this word) it's the worst server i ever had i don't suggest it at all and by asking for a refund they said that i am not eligible (have 8 days after the purchase date) all this 8 date was with problems and bugs and waiting for tech support to solve problems and resetting server at 3 times .... ect it 's really bad hoster don't buy from them
📅
Mordy Tassa (mordy@g...) / gowebglobal.com
⏳ Time Hosted: over 3 years
Global rating
😉 After more than 3 years with Namecheap the only descriptive words about their service, professionalism, trust, and treatment of their clients are:
Terrible and horrible, disrespectful of clients and untrustworthy,
In short: UNSUSTAINABLE!!! I recommend: Be Careful! This is especially due to the tremendous waste of time in over 8 months. I have been suffering so much trying to regain my stolen account of very valuable domains, worth many thousands of Dollars which just disappeared, and Namecheap just claims I never owned it, The process of this theft began when an unauthorized someone was allowed to list herself as a 50% owner with 100% rights. Namecheap never notified me of this illegal ownership takeover. When I wasn't able to login, their Support and Risk Management personal, after weeks and months of ignoring my requests for help, informed me that they concluded that I don't own the account, with my domains, and also had the audacity to claim that I never owned it despite the [read more...]
📅
-anonymous- (valmistunder@g...)
⏳ Time Hosted: 6 mo. to 1 year
Global rating
😃 I have been using the service for more than six months - it suits me perfectly. I am very happy with the adequate support, how many times I have applied - they solve issues efficiently and quickly.
📅
-anonymous- (hussain.4996@g...)
⏳ Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Namecheap is one of the best hosting providers
Have been using namecheap from more thn 2 years and its one of the best hosting providers getting 99% uptime , have very reasonable prices and there support are great solve multiple time my issues with in minutes.

📅
-anonymous- (admin@l...) / labme.ai
⏳ Time Hosted: 1 to 3 months
Global rating
😠 Namecheap screwed us over royally. We decided to transfer our hosting from AWS to namecheap but before we did it we emailed them telling them do not: 1. crash the site 2. do not make it live till everything was working. The nightmare starts there.

Bear in mind we have an investor meeting with a major silicon valley VC firm in 2 days. We also have over 400 customers. I continue...

At 4am (almost 2 days after the "migration" started by them) they told us it was all done thanks for choosing namecheap. It wasn't done. Not even close. SSL wasn't there, URLs were all wrong, our dashboard wasn't appearing. So I started chatting with them. At 12pm nothing was fixed. Even after 3 chats and them telling me it was done.

At noon - they fixed our SSL. 1 hour later, it was gone again. All our internal URLs were broken and they told me "its ok, its just because the domain is still catching up, it will only take 2 more hours." At 5pm nothing was better and I was getting tired after all I had
📅
-anonymous- (-no email-)
⏳ Time Hosted: 1 to 2 years
Global rating
😠 The whole incident illustrated:

1. How poor at communication your team is.
2. How broken your backend systems are

Your system clearly showed a domain as available for registration, so I attempted to do so. For over 24 hours it sat in processing - despite having successfully billed my credit card. I reached out trying to get clarification, and got no response.

The registration then was canceled, but without any explanation or contact from you. Not knowing why, I simply registered again. This second registration was then canceled. I finally was able to get in contact with someone, but they seemed more concerned with explaining why this happened than empathizing with how poor of a customer experience this is.

I understand that you cannot sell a domain that is not available. I get that. But, what I do NOT get is why your system seems to not have any idea what domains are available or not. This leaves me with zero confidence that even something as simple as renewing my [read more...]
📅
-anonymous- (migaellawson@g...) / sosmedicalkush.us
⏳ Time Hosted: under 1 month
Global rating
😠 Namecheap is the last domain name registrar you ever want to deal with. I bought two domains from them and didn't even use them for a week. They blocked my account. I had not even started building my site. I complained to them and they said they will get back to me. Till date, they have never replied me. be careful dealing with them. They suspend accounts as they like without notice and explanation. It was my first time buying from them and I will never buy from them again. Please don't ignore my review. Consider other providers than namecheap
📅
Phil Norris (phil.norris@p...) / bestcanvas.com
⏳ Time Hosted: over 3 years
Global rating
😠 Namecheap is a nightmare
Namecheap is a nightmare. Cheap yes but they dropped 3 of our domains with out warning. Admit full responsibility , losses in the thousands, costs in the thousands and when i complain i get a link sent to me!!! They actually sent me a link...no sorry, no hey we will make it up to you, a link! Terms and conditions. Basically it is my problem!

They made some changes to their servers, they failed to warn me, failed to advise and when i wrote to the CIO Matthew Russell:

"Please note that use of our service is governed by our Terms and Conditions and Acceptable Use Policy. Full terms can be found at https://www.namecheap.com/legal.aspx"

Its in the name - you get what you pay for. Be warned, if you are looking for hosting avoid this company as best you can.
📅
Kalev (kalev@c...) / consult.ee
⏳ Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Do not sign up with this CRAP
I have used and also currently using several hosting companies, experience with the Namecheap is worst of all. I use reseller plan and host 6 websites.
Their servers are down almost daily for 30 min or more, maximum downtime has been more than 24 hours!!!
Their 99% uptime guarantee is total BS. If needed I can and will provide proof.
Once again - Namecheap hosting service is not worth your time or money - just DO NOT use this crap
📅
scott (scottlindh@g...)
⏳ Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
😠 worst host ever, constant troubles, must contact support everyday over random shit they break, must manually enter my nameserver IPS every day , IF MY SITES ARE DOWN ONE MORE TIME THIS WEEK im going to sue these cunts. Do your self a favour stay away from this con! also no contact number and support is outsourced they have no idea.
📅
David O'Shea (djoshea@m...) / miracus.com
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Worst Hosting Company Ever. Decent registrar
Namecheap's hosting services are the worst I've experienced in 15 years. Their email hosting is just CONSTANTLY down, or essentially incapacitated even when "up" do to runaway server scripting that they fail to deal with on a continous basis. I'm giving up and switching, even with remaining paid for subscription time. THIS IS THE WORST level of support. Virtually anyone can do better. Absolutely constantly down. Awful, Awful, Awful. DROP bad dead awful.

In comparison, the company does just fine as a registrar and nameserver for domain name registration and name service. But their hosting is just piss poor bad.
📅
jike (jike@s...)
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Namecheap has locked several of my accounts with the catch phrase 'we detected fraud'. When I asked then what the fraud was, they said 'none of your business, just send us your scanned passport'.

I have since started moving all my domains (about 125 of them) from different Namecheap accounts, as they expire, to another registrar.

If you decide to use Namecheap, be aware that they lock accounts randomly for no reason at all, just to get your ID. I don't know why, but this is their methods. I believe they get brownie points from government agencies for volunteering information to them. Same like Paypal and Google does.

Their random 'account locking' algorithm is only one step above Paypals'.

When they lock your account, sometime in the future, for no reason at all, just to get your id, you will member this post!
📅
Gabriel (office@p...) / s-article.com
⏳ Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
😠 namecheap.com are thiefs
The bad story for me started last month, on 4 august i succesfully transferred my domain (eg: www.s-article.com) from some registrar to namecheap.com (did this so i can manage the dns servers from there). I've also buyed hosting package from namecheap.com and for a time things went fine. Some weeks later i decided to upgrade my hosting account to a VPS and after i had several talks with namecheap.com support team i've made the order. Things didn't happened as we discussed and my site went down so i decided to move it to another hosting and since i wasn't able to use the VPS from namecheap.com at all, due to their technical problems, so i requested my money back.

From this point things started to be very ugly, short story is that i received my money back but namecheap.com banned my account and also removed the dns servers which i've set for s-article.com and the very bad part namecheap.com simple changed the owner of my domain and is not me anymore is them. I never gave them the [read more...]
📅
connorwilkins | connormw@g...
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Control Panel
😃 NameCheap is a Great Service
I've seen quite a few negative reviews of NameCheap around the Internet, so I just wanted to leave my mark here and tell you what I think of it.

I've been using NameCheap as a domain manager for almost two years now. In addition, they've been my exclusive web host for the past year, and it's been great.

I currently employ their Pro package for hosting a number of websites, ranging in traffic, and have never had issues with disk space or bandwidth due to their high limits. In addition, I have not experienced any notable downtime (outside of some temporary maintenance) in the year that I've been a customer.
📅
Robert Young (-no email-)
⏳ Time Hosted: under 1 month
Global rating
Features
Cost
Customer Relation
Control Panel
😠 I've been with Luckyregister for over 3 years and Godaddy served me well. I just wanted to give it a shot with NameCheap.com. Long story short. I registered 2 domains with them. next day found out something about trademark problem. I quickly went online and try to contact them. Surprisingly there's not phone # to call. There's only Live Chat and E-mail. Live Chat waiting over 15 mins to get a person response to my question.

I told them my situation and they said they unable to refund the money. They only refund to my name cheap account. This is rediculous. LuckyRegister and Godaddy always refund me when i made a mistake with the domain within 5 days no questions ask.

Name cheap is very unprofessional in the field. They seems like a 1 person running and nice website layout to fool unsuspecious customers. They can't even afford phone support. They will charge you $0.99 for each refund to accound with them not to your credit card. This mean, you can only use the [read more...]
📅
Tuan (contact@u...)
⏳ Time Hosted: under 1 month
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Dear all
05/17/2009 I made order 2 domains on namechaep.com
After I made order 2 domains, 1stclickandbuy.com and 1stclickandbuy.net on your system I made Whois and domain unavailable for register (Of course) But today when I login to my account I still see 2 domains above listing on my account but I can't do anything with 2 domains.

1stclickandbuy.com and 1stclickandbuy.net I register and I will transfer to my client with total price is $9500.

I tried to contact to namechaep.com at Support, but they ONLY refund money to my account at namechaep.com and do nothing.
This is email from them

Dear Pham,

To my great regret I must inform you that there was an error in our system so your order was not successful and the domain names in question failed to be registered with us, $17.62 were refunded to your Namecheap account. Today when we were going to proceed with the registrations of the domain names we were unhappy to find out that today those domain names were registered with

🔝 Alternate top web hosting companies in California, United States

  • Profile completion status:
    Things done
    Company descriptions is fine
    Company address location is complete
    Company phone/fax is added
    Company Twitter and Facebook accounts are added
    "About page" URL or "Contact page" URLs are added
    Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
    Products (plans) are added, but some are not updated from over 2 years
    Note: Add a promotion or coupon

    100%
    Dream Host
    dreamhost.com logo
    🏆 Alexa Rating 3,840
    👤 User Rating 👉 Total Reviews: 50
    🙌 Average Rating: 3.7 / 10
    👍 Good Reviews: 15
    👎 Bad Reviews: 35
    👈 Official Responses: 0
  • Profile completion status:
    Things done
    Company descriptions is fine
    Company address location is complete
    Company phone/fax is added
    Company Twitter and Facebook accounts are added
    "About page" URL or "Contact page" URLs are added
    Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
    Products (plans) are added, but some are not updated from over 2 years
    Note: Add a promotion or coupon

    100%
    Dynadot
    dynadot.com logo
    🏆 Alexa Rating 7,827
    👤 User Rating 👉 Total Reviews: 19
    🙌 Average Rating: 1 / 10
    👍 Good Reviews: 0
    👎 Bad Reviews: 19
    👈 Official Responses: 10
  • Profile completion status:
    Things done
    Company descriptions is fine
    Company address location is complete
    Company phone/fax is added
    Company Twitter and Facebook accounts are added
    "About page" URL or "Contact page" URLs are added
    Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
    Products (plans) are added, but some are not updated from over 2 years
    Promotions are added, but some are not updated from over 2 years

    100%
    Fast Comet
    fastcomet.com logo
    🏆 Alexa Rating 11,090
    👤 User Rating 👉 Total Reviews: 87
    🙌 Average Rating: 9.5 / 10
    👍 Good Reviews: 85
    👎 Bad Reviews: 2
    👈 Official Responses: 2
  • Profile completion status:
    Things done
    Company descriptions is fine
    Company address location is complete
    Company phone/fax is added
    Company Twitter and Facebook accounts are added
    "About page" URL or "Contact page" URLs are added
    Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
    Products (plans) are added, but some are not updated from over 2 years
    Note: Add a promotion or coupon

    100%
    Hurricane Electric
    he.net logo
    🏆 Alexa Rating 15,232
    👤 User Rating 👉 Total Reviews: 1
    🙌 Average Rating: 10 / 10
    👍 Good Reviews: 1
    👎 Bad Reviews: 0
    👈 Official Responses: 0

📉 Compare to best hosting brands from California, United States

These Name Cheap customer review(s) and ranks are the subjective opinion of our visitors and not of whtop.com staff.
Trademarks, logos & names are properties of their respective owners and protected by law.
Disclosure: Although we attempt to provide useful and accurate information we can not guarantee that it is always right. This is a professional website that may receive compensation from some providers which we review and promote or advertise, however that does not affect our reviews ratings!