Cool Handle Business, $ 4.95/mo. on Linux Shared


Business has been updated on 📆 (added 📅 ), Aggregate Rating (3.25 out of 10 from 4 reviews)
coolhandle.com
Cool Handle
700 West 6th Street
Los Angeles , CA 90017
US
☎ Phone 866-200-2828
  • 💡 Plan Name: Business (sku #p19364)
  • 🔧 Category: Shared Hosting / Linux
  • 💰 Price:$ 4.95/mo.
  • 💿 Disk Space: unlimited
  • 📶 Traffic bandwidth: unmetered
  • 💲 Setup Fee: free
🔌 Hosted domains :unlimited
🆓 free domains :0
📌 Dedicated IPs :0
💳 Payment Methods :Credit / Debit / Prepaid Cards
🔨 Control Panel :CPanel
🔧 Category :CDNWebsite Builder
✍️ Support Options :EmailHelp DeskPhone / Toll-FreeAvailable 24/7
🌏 Server Locations :United States
screenshot of Business from coolhandle.com

See also initial Business plan location on their website!

📜 Plan description

Web Hosting Features
Flexible, Easy to Use Control Panel
Unlimited Sub Domains, FTP Accounts, and Email Accounts
99.999% Uptime Guarantee
No Contract with a 30 Day Money Back Guarantee

Free With Each Hosting Plan
100+ Mobile-Friendly Templates and an Image Library
Free Transfers: Website, Domain, MySQL and Script
52 Free scripts can be installed on your account
Unmetered Bandwidth

CPanel Control Panel
AWStats, Webalizer, Raw Log Manager, and Error Logs
Instant Shopping Carts, Blogs, Portals, Forums, & Formmail
Password Protected Directories and Custom Error Pages

Programming & Databases
CGI, Fast CGI, PHP, Ruby on Rails, Perl, Python, SSL
Curl, CPAN, GD Library, ImageMagick
SSH Access and Cron Job Scheduling

📄 Editorial Review

Founded in 2001, CoolHandle is a provider of web hosting solutions claiming that their mission is to guarantee high-quality services and great support. Overtime company had a great time on the first years, then went to a period of low visibility and finally in the last years getting back to the active hosting companies (most likely changing ownership)

CoolHandle is a web hosting company that is dedicated to provide packages made for all kinds of users, from starters to professionals.

Their platform offers the following set of hosting packages:
  • Shared Hosting;
  • Reseller Hosting;
  • WordPress Hosting;

Shared hosting plans include unlimited email accounts, unlimited FTP accounts and unlimited subdomains. Every plan consists of free tools for a great management of customers’ websites. Thus, with each hosting plan, you get over 100 templates that work for your mobile, as well as an Image library. They provide free transfers for websites, scripts, domains or MySQL, users also having the option of installing 52 free scripts to their accounts. CoolHandle includes a number of programming and database features, such as popular programming languages like Python or PHP.

Reseller options include a great number of features which are also available for shared hosting solutions. Reseller plans work with Web Host Manager (WHM).

👪 Most Recent Customer Reviews

📆
Michael Best (groovylicks@l...) / aarious.com
⏳ Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Coolhandle. is The One.
Coolhandle is by far the easiest web hosting provider I have come across so far, they make the whole process seem so simple and clear even for a beginner's like me. They really live up to there name. There customer support are so patient and understanding, they really Know there stuff, no matter how I put the question, they have the right answer, But to be honest, the control panel is so easy to use, and I have to say it dose have a feel of quality about the it, compared with others I've tried, with everything you'll need to build a top quallity pofessonal web site. Put that together with a very reasonable price, and you have a service that a lot of other companies out there can't match. In my view coolhandle is The One.
📆
neil (bimini.tops.bimiuvx@g...) / andrewplummer.net
⏳ Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 When a difficulty arose, far from being Cool, they were Cold and would not [...]
Bad story - ColdHandle. I had been with Coolhandle for about 2 years without any problems. I had about 25 fully built functioning websites earning for me, not huge amounts, but certainly part of my income. And then there was a hack attempt on my credit card. The bank advised that it was cancelled and a new card issued. So I did. Just after that my hosting bill came due but I forgot to change to the new credit card number on my Coolhandle hosting. When the email invoice notification arrived, for some reason it went to my spam folder and the Coolhandle cancelled my hosting. I wrote to them the next day explaining what had happened and this is the cold reply I got :

Neil,
We are in receipt of the dispute you filled with your card company for the dedicated IP address charge on February 18, 2013. We can no longer offer you service.

Thanks,
Adam R.

Ticket Details
===================
Ticket ID: xxx-xxxxxxxx
Department: Billing
Priority: Urgent
Status: Closed


I was locked out of paying for the invoices - they would not allow me to pay with any other method and would not allow me to get a copy of all the sites, nothing :(
They did not answer any more requests I sent asking for help to at least get a copy of my sites if they would not allow me to stay with them. Nothing. There had not been any problems that I know of to cause this kind of cold, uncaring treatment.

Conclusion. With that kind of support you, sadly, I could not recommend them to others who need a reliable website. Neil
📆
Unhappy (headstartwebs@y...) / mpadvantage.com
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 This host company has been an absolute nightmare for me. I have had so many problems that can never be figured out and it seems that once the problem gets to a point that nobody can solve it I get the following response:

"Hello,

Thank you for your response.

We are forwarding this over to our Administrators for further review."

That is an actual copy of a support response that I get when they can't resolve the problem and then I don't hear from anyone again and nothing ever gets fixed.

I've had problems all the way from control panel access info changing several times without any notification to emails not being received with horde mail to PHP form submissions not working properly. And as far as the PHP forms not working properly the response I would get was, " your script has errors in it". When I tell them I use the exact same script with the exact same code on different host company servers the reply I get, of course:

"Hello,

Thank you for your response.

We are forwarding this over to our Administrators for further review."



And it never gets fixed. Still to this day does not work.

The support techs there can only seem to handle very minor problems. Anything that comes up that seems to be over my head is also over their heads and it just does not get fixed.

My latest problem that has led to this poor review is my website being uploaded to a new account that wasn't being used and for some reason the domain will not pull up when I type in the address. Here's the actual response I received only moments ago:

"Hello,

Thank you for your response.

It is extremely odd error that you are running into.

Locally when we attempt your site using Firefox, we get the same error as you, however, when we use Google Chrome or even Internet Explorer, the page works.

I did remote into a friends system up north and tested the site using his Firefox and it did work.

I will continue to see if there is something causing the default page from coming up."



I've given up with this company. As of this review I've completely changed host companies and am in the process of uploading my site to a new server not owned by cool handle.

The only reason I've dealt with this company for so long is the price was only $15 per year. I simply hosted forms and email on other servers and linked them to the website hosted with this company.

Now they've QUADRUPLED their rates to $60 per year!!!!! OUTRAGEOUS. For the same crappy service!? No thank you.

My website has been down since Saturday and it is now about to be Wednesday. I was told I had to cancel the last account to release the domain to be placed onto another host account but there was a specific not place on the account that said I CANNOT cancel the account:

Product/ServiceDomain Name
Professional Upgrade [v3]
Options: Details | Not Active, Cannot Cancel

It took 2 days for them to fix that and didn't even have the courtesy to cancel it for me. I still had to go through the client area and do it myself.

One by one as these host account come up for renewal at the quadrupled rate I'm going to cancel the service with them. It's been a nightmare and I am now a true believer in "you get what you pay for", although, now that they are charging $60 I'm sure that opinion may change as well.

When I let them know how ridiculous I thought it was that I was going to have to pay 4 times as much for the same service that was previously 1.25 per month this is what they sent me:

"Louis,

Rather then not renewing, we understand your issues and hope that we were able to offer you a good hosting service. We understand that you may not need hosting at the moment, but we would like to offer you a few more months for free at no cost to you.

We kindly ask for you to write a few positive reviews about our hosting service on the following websites. For each review, we will apply 1 month for free. This way, you can still keep the hosting so that you can try other projects or websites.

Please post positive reviews on the following sites:

http://www.web-hosting-top.com/web-hosting/web-hosting-top.coolhandle.com-reviews

http://webhostingrating.com/companies/cool-handle/

http://www.webhostingstuff.com/company/CoolhandleWebHosting.html

http://www.customerhostingreviews.com/submit-review/36

http://www.web-hostingreview.com/cool-handle-web-hosting/

http://vpshostingreviews.org/cool-handle/

http://www.webhosting-reviews.org/company/coolhandle-com.html

http://www.myhostingpicks.com/cool-handle-hosting-hosting-reviews.html

http://www.webhostingreviewz.com/pronethosting-review/

http://www.top10hosts.net/cool-handle-hosting-reviews.html

http://www.webhostingunleashed.com/shared/reviews/8048/

Please let us know when you have done this.

Thank you,
Cool Handle"


UNBELIEVABLE!!!! That explains every single positive review on here and any other host company review site.

Their service is so bad they want their customers to lie on review sites for free months of hosting.

I'm fed up. Obviously many people have take advantage of this.

I will not.
🗨 This customer had a disagreement with us regarding a billing-related issue. Unfortunately the customer decided to write untrue, negative reviews about us. We have many positive reviews all over the Internet which clearly demonstrate that we offer top-quality hosting services.
✍️ Customer Support (PronetHosting - info@p..., ).

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