Addr.com Silver Account, $ 9.95/mo. on Linux Shared
Addr.com Silver Account has been discontinued (added ), Aggregate Rating (1 out of 10 from 4 reviews)
1608 W. Campbell Ave, Ste 368
Campbell , CA 95008 US
☎ Phone +1 877 233 7266
📠 Fax +1 408 516 9488
📧 ab@b...addr.com is inactive webhosting company!
📜 Plan description
ADDR.com combines reliability, high performance, ease of use, and superior customer service to deliver a comprehensive and easy-to-implement answer to Web Site Hosting and Design. Just a few quick steps, and your web site is on-line!
Operating System:
Linux
Web Server Software Offered:
Apache
Web Hosting Server Features:
Frontpage Extensions
Frontpage Support
Subdomains
Email Features:
Autoresponders
Email Forwarders
Web-based Email
POP Email
Control Panel Features:
Cpanel
Web Statistics Features:
AwStats
Web Statistics
Raw Logs Access
Additional Features for Addr.com Silver Account:
24x7 Phone Support
Search Engine Submission
Operating System:
Linux
Web Server Software Offered:
Apache
Web Hosting Server Features:
Frontpage Extensions
Frontpage Support
Subdomains
Email Features:
Autoresponders
Email Forwarders
Web-based Email
POP Email
Control Panel Features:
Cpanel
Web Statistics Features:
AwStats
Web Statistics
Raw Logs Access
Additional Features for Addr.com Silver Account:
24x7 Phone Support
Search Engine Submission
👪 Most Recent Customer Reviews
📆
eric (-no email-) / apts.cc
😠 Addr.com = ZERO Customer service
Have used ADDR.COM as host for my website for 10+ years. Price seems reasonable, FTP works fine, service has been OK for most of that period, except:
- In Feb 2013, I emailed 3 questions about sub-domains. 4 weeks later addr.com replied with an apology for the delay plus a vague answer to just one of my questions.
- The addr.com billing department is VERY disorganized. Over the years, bills arrived asking for more (or less) money than was due. Bills continued to arrive even after payment was US Mailed 4 weeks earlier. I refuse to pay by credit card because addr.com grabs renewal dollars without warning, without explanation, and without asking first.
- Suddenly, on 11/06/2013, my website disappeared, my control panel would not allow me to log in, and my email forwarding data was deleted. Aarrgh! I complained online without success. After 12 hours of frustration, I tried (for the 15th time) to see my site and log in, but that failed. So, I telephoned & explained the problem. After lots of keyboard clicking sounds, the tech guy said my website & control panel work fine. I verified. He denied fixing anything. [AMAZING timing coincidence? Thay had not worked 120-seconds before my call.]
- But, my email forwarding is now VERY inconsistent. When I send test messages to myself, 80% of incoming e-mail messages seem to disappear. 20% arrive as they should. Complaining online falls on dead ears. The autoresponder says my message was received, but the problems continue and nobody at addr.com bothers to contact me.
- No replies to my many messages and complaints over the past month. Phones have not been answered for weeks. Horrible [ZERO] customer service as of 11/24/2013.
Have used ADDR.COM as host for my website for 10+ years. Price seems reasonable, FTP works fine, service has been OK for most of that period, except:
- In Feb 2013, I emailed 3 questions about sub-domains. 4 weeks later addr.com replied with an apology for the delay plus a vague answer to just one of my questions.
- The addr.com billing department is VERY disorganized. Over the years, bills arrived asking for more (or less) money than was due. Bills continued to arrive even after payment was US Mailed 4 weeks earlier. I refuse to pay by credit card because addr.com grabs renewal dollars without warning, without explanation, and without asking first.
- Suddenly, on 11/06/2013, my website disappeared, my control panel would not allow me to log in, and my email forwarding data was deleted. Aarrgh! I complained online without success. After 12 hours of frustration, I tried (for the 15th time) to see my site and log in, but that failed. So, I telephoned & explained the problem. After lots of keyboard clicking sounds, the tech guy said my website & control panel work fine. I verified. He denied fixing anything. [AMAZING timing coincidence? Thay had not worked 120-seconds before my call.]
- But, my email forwarding is now VERY inconsistent. When I send test messages to myself, 80% of incoming e-mail messages seem to disappear. 20% arrive as they should. Complaining online falls on dead ears. The autoresponder says my message was received, but the problems continue and nobody at addr.com bothers to contact me.
- No replies to my many messages and complaints over the past month. Phones have not been answered for weeks. Horrible [ZERO] customer service as of 11/24/2013.
📆
jonathan lin (jonathan.lin.addon@g...) / addontech.com
😠 Addr is a dead hosting company, no response more than a week
I am a ADDR user since 1999. Everything went OK with some minor problems. In general I was satisfied about ADDR till about one year ago.
Since then, live chat, very seldom you find one on duty. When you call, always saying we are encountered high traffic and can not access anyone.
I am not able to get my company mails for about 10 days. It is critical that we have to get all the company mail system running.
I have been trying hard during the last 2 days and this is the end---I will not use this company any more.
I think they are a dead fish now.
I am a ADDR user since 1999. Everything went OK with some minor problems. In general I was satisfied about ADDR till about one year ago.
Since then, live chat, very seldom you find one on duty. When you call, always saying we are encountered high traffic and can not access anyone.
I am not able to get my company mails for about 10 days. It is critical that we have to get all the company mail system running.
I have been trying hard during the last 2 days and this is the end---I will not use this company any more.
I think they are a dead fish now.
📆
Lisa (lisadbbs@b...)
😠 I was with this company for over 10 years. All seemed ok until I asked if I could point another domain name to my account. They charged me an extra $5 per month without my permission then wouldnt refund when I pulled them up. I then tried to cancel my account using their web form and all of a sudden they wouldnt respond to my emails. They continued to debit my credit card after I had cancelled the account and clearly instructed them not to take any more money out. I eventually had to get my bank to block them.
These people are theives. Be very very careful and DONT give your card details
These people are theives. Be very very careful and DONT give your card details
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