Swisscom negatief beoordeling #30764 door -anoniem- aan feb 2016
Swisscom heb een negatief beoordeling aan
Alte Tiefenaustrasse 6
Bern , BE 3050 CH
☎ Telefoon +41 31 342 7720
📠 Fax +41 31 342 9069
📧 support@s...-anoniem- ( -geen e-mail- )
THE WORST INTERNET PROVIDER EVER
I prefer no to leave reviews when I'm angry. I ussually don't bother to leave reviews at all. But few seconds ago was my last drop.
I moved to Zurich 3 weeks ago, and now almost a month later still no wifi or TV, and I'm paying them 99CHF
I moved to a flat where previous tenant already had a contract with them. I wanted to make a new one instead (cheaper, for under 25), but apparently I have to give 1000 chf deposit because I'm a foreiner on L-permit, I'm sorry I'm not a billioner and I don't have a 1000CHF just lying around to give them to Swisscom just like that.
Then I was trying to switch to another provider (Sunrise, lovely customer service and way cheaper), but even terminating contract with Swisscom would have been pain in the a**. (Like a bad boyfriend, I swear, acts like an a**hole but doesn't let to break up)
And now I'm stuck trying to figure out the password for Wifi, because after many emails to the previous tenant and IT of the company where he used to and I work now, after plenty of calls to Swisscom, I finnally figured out the username and password for customer center where wifi password should be shown... all to find out on my page that I need to login with some other username now. Not cool, Swisscom, just not cool.
I'm not even angry anymore, I'm just tired. All that you can get just for 99CHF a month...
I prefer no to leave reviews when I'm angry. I ussually don't bother to leave reviews at all. But few seconds ago was my last drop.
I moved to Zurich 3 weeks ago, and now almost a month later still no wifi or TV, and I'm paying them 99CHF
I moved to a flat where previous tenant already had a contract with them. I wanted to make a new one instead (cheaper, for under 25), but apparently I have to give 1000 chf deposit because I'm a foreiner on L-permit, I'm sorry I'm not a billioner and I don't have a 1000CHF just lying around to give them to Swisscom just like that.
Then I was trying to switch to another provider (Sunrise, lovely customer service and way cheaper), but even terminating contract with Swisscom would have been pain in the a**. (Like a bad boyfriend, I swear, acts like an a**hole but doesn't let to break up)
And now I'm stuck trying to figure out the password for Wifi, because after many emails to the previous tenant and IT of the company where he used to and I work now, after plenty of calls to Swisscom, I finnally figured out the username and password for customer center where wifi password should be shown... all to find out on my page that I need to login with some other username now. Not cool, Swisscom, just not cool.
I'm not even angry anymore, I'm just tired. All that you can get just for 99CHF a month...
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