✔ Planet Hoster レビュー

PlanetHoster is a green Canadian web hosting company founded in 2007 that offers a selected array of solutions (Web Hosting, Cloud, SSL Certificates or Domain Name Registration) for the customers who can choose the plan that suits them best. PlanetHoster uses renewable energy and a recycling policy within its headquarters.

The target of the company is simple and has been the same ever since it was established: to create a unique product by putting together the latest technology and the expertise of collaborators. The company uses Anti-DDoS and anycast DNS for server protection and it obtained the ICANN accreditation as a web hosting company. In order to protect their customers from malware attacks, the team from PlanetHoster provides their personal Anti-malware.

The company has a number of partners, including Symantec and LetsEncrypt which helps them offer great SSL certificates. As it is a worldwide company, PlanetHoster has multiple Internet service providers, among which we may mention Tata Communications (Teleglobe), Cogent or Telia Sonera.

PlanetHoster has many great aspects about it. One advantageous promotion present is that the team promises to offer daily backups which are important for a customer and a valuable benefit for them.

In terms of the packages provided by the company, these are powerful servers for one quality experience. For instance, their all-in-one web hosting package called the World Package promises a remarkable set of features (unlimited disk space, unlimited bandwidth or unlimited databases) and, what is more, the staff even provides the customer with features that are rarely found in such plans: IPextension, free website builder, smart CMS platform.

There are, indeed, elements that might make customers unsatisfied with what PlanetHoster has to offer. There is not such a wide range of available hosting options. This could make the customer want to look for another web hosting company that offers bigger variety. Then, some customers have claimed that they are not fully content with the load speed page, as this could be rather low.

There is an excellent flexibility when it comes to payments as the company offers the possibility for the customers to use several payment methods. More than that, PlanetHoster promises to refund any service that has not satisfied the customer’s expectations. The only condition for them is to cancel the service in 7 days after the purchase. The refund process takes a maximum of 14 days.

In comparison to other companies, the price for a shared hosting package is probably a little higher, but taking into consideration the number of elements included in the plan, there is reason in the price setup.

The company provides 99.999% uptime that allows a remarkable operation and administration of a page by using one product of the company. Service status at https://my.planethoster.com/service-status

PlanetHoster has its headquarters situated in Laval, Québec, Canada and office in Paris, France. The company operates their own infrastructures all around the world. Their hybrid cloud infrastructure is transatlantic and it is found in data centers established in France and Canada.

When it comes to support, PlanetHoster values three main characteristics that are crucial in creating a valuable relationship between the staff and the customers: performance, security and effectiveness of the technical team. The technical support is available 24/7 and it is usually made through the ticket system, by contacting the team on the phone, by demanding chat assistance or by writing an email. The team operates both in English and French.

However, the company might have moments when their live chat and phone line are not available. This is rather a big issue, as we are talking about a popular company that generally has high prices. Compared to other worldwide companies that have lower prices and their support services work as they claim, this might make PlanetHoster lose status.

The company uses a standard cPanel Control Panel in order to give their customers an easy-to-use dashboard of settings.

PlanetHoster is a system that not only tries to protect the environment by being a green company, but also provides the customers with considerable hosting opportunities.

However, there are only a limited number of package options offered and this might be a low feature for the development of the company. At the same time, the refund policy might not be the best, as there are other popular companies that offer more time for the customers to decide whether they are satisfied or unsatisfied with the purchased service. Problems with their customer support have also been registered and this is a minus when it comes to comparisons between companies.

Nevertheless, PlanetHoster still comes with a massive number of features, reliability, flexibility and high quality products.