Nexcess revisione

13 recensioni degli utenti, 1 risposta di supporto, 0 testimonianze, 16 prodotti, 0 promozioni, 4 conti sociali, 38479 ospitato, Alexa #10240, elencato 2005 (#1621)

Recensioni dei clienti più recenti

-anonimo- (-nascosto-)
Tempo ospitato: 6 mesi a 1 anno
Valutazione globale
From last few weeks our cloud version all the website goes down once a day and there is no solusion from Nexcess support, Also if we create any ticket with urgent priority then they reply after 3 to 4 hours so any issue will takes 2 to 3 days to solve. Nexcess support was very good before they merged with Liquid Web but now it's very poor.
-anonimo- (vivek.kumar.2904009@g...)
Tempo ospitato: 3-6 mesi
Valutazione globale
Moved website from Hostgator to Nexcess. Worked fine for few days but after that started facing regular down issues.

They used to be good but now their uptime and support has become bad.

Not suggested for important websites.
https://www.twitter.com/propernounco (adam@p...) / propernoun.co
Tempo ospitato: oltre 3 anni
Valutazione globale
Caratteristiche
Costo
Relazione con il cliente
Pannello di controllo
Nexcess Is Great!
I am a web developer and have hosted a large number of websites and other applications on Nexcess. Our site runs it's entire API via Nexcess. Nexcess is great for Magento, Wordpress and much more. We have a full write up that you can read on Nexcess vs other hosting providers here: https://www.propernoun.co/articles/nexcess-hosting-review
ALTRE RECENSIONI
Listed and verified since 2005
nexcess.net logo

Revisione editoriale

Nexcess è parte di Liquid Web, Servizi: Web hostingRegistrazione del dominio Proprio centro dati | Domini reindirizzati: maxvps.com eliterax.com nexcess.co.uk nexcess.net.au

With almost 20 years of experience in the field, Nexcess is a hosting company focusing on providing customers with stability and reliable products, as well as free migration from other providers.

Nexcess provides customers with the following services:
  • Shared Hosting;
  • Dedicated Servers;
  • Cloud Hosting;
  • Domain Registration;
  • SSL Certificates;
  • CDN;
  • Colocation;

Shared hosting plans are all equipped with their own dedicated IP, email features and secondary domains. Each shared hosting plan has a limited number of daily visitors allowed (starting from the cheapest plan which allows 100 up to the most expensive that allow 1000).

Cloud hosting is designed for high-traffic eCommerce pages as well as small businesses. Cloud solutions are fully managed, flexible, PCI complaint and they include necessary tools for controlling and monitoring your page.

Customers can choose either unmanaged or fully managed dedicated servers. Choosing an unmanaged service implies the team setting up the product for you and letting you control it entirely. Choosing a fully managed one means that the team will set the product for you and get the enterprise-level support.

Prezzo e costo


If we compare the pricing system at Nexcess with the prices of other companies from the same industry, we might conclude that their prices are slightly higher than those of other hosting providers. Nevertheless, given the features made available with their plans, we might agree that their prices are still accessible.

Like many hosting companies, they have a money-back policy. Nexcess claims that a refund is guaranteed within 30 days from the purchase in case customers are not happy with the service.

Affidabilità


Like the majority of companies on the market, they claim 99.99% uptime guarantee for customers choosing Nexcess as their hosting provider.

Banca dati


The headquarters of the company are located in Southfield, MI (USA). They have multiple data centers around the world. Their data centers are located in:
•Dearborn, Michigan (USA): working on 300 kilowatt Cummins diesel generator; multiple redundancies; N+1 cooling system with Liebert air-cooled units.
•San Jose, California (USA): N+1 redundancy configuration, BGPv4 routing in use for continuous connectivity.
•Miami, Florida (USA): N+1 redundancy; UPS systems.
•Amsterdam, The Netherlands: unmetered bandwidth provided by multiple providers (Tier 1), such as Level 3 and TeliaSonera; 2N redundant system for high power performance.
•Sydney, Australia: running on 300 kilowatt Caterpillar generator; back up with N+1 configuration.
•Surrey, UK: low-latency connections guaranteed for over 600 cities from all around the world, as well as N+1 configuration.
•West Sussex, UK: low-latency connections guaranteed for over 600 cities from all around the world, N+N generators for high powered infrastructure.

Servizio Clienti


Nexcess customer support can be contacted via phone, e-mail or live chat. They can also be contacted on social media platforms (Facebook, LinkedIn, Twitter). More than that, they offer customers the possibility to check out a neatly organized FAQ and their knowledge library. For further information (news or updates), customers can access their blog. Their communication networks are working 24/7.

Pannello di controllo


There is no accurate mention of a specific control panel. However, dedicated servers require InterWorx-CP when upgrading a plan.

Conclusione

Nexcess is a good company with multiple data centers all around the globe. They have bigger prices for their products, but this is not necessarily an inconvenience. Their products are efficient and, given their multiple data centers, they have a high quality hardware system. Nexcess is a good choice for online business.

Posizioni del server:

Dearborn San Jose Miami Amsterdam Sydney Surrey West Sussex
Posizioni del datacenter per nexcess.net

Pagine speciali


nexcess.net Cover
Ricerca di siti Web per Nexcess sopra marzo 16, 2020 di WebHostingTop

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PianiProdotti del sito Web

Condiviso - Linux Mantieni il mouse
sulle funzionalità!
PrezzoSpazio sul disco Trasferimento AggiornatoDominio gratuito /
Permesso
SIP 100caratteristicheModalità di pagamento : Carte di credito / debito / prepagate, PayPal
Opzioni di supporto : E-mail, Help Desk, Telefono / Numero verde, Disponibile 24 ore su 24, 7 giorni su 7
Altre caratteristiche : Choose From Multiple Applications We install and provide support for Magento, WooCommerce, WordPress, ExpressionEngine, CraftCMS, and OroCRM.
Domini ospitati : Illimitato
Domini gratuiti : 0
IP dedicati : 1

DAILY VISITORS UP TO 100

SECONDARY DOMAINS 9

EMAIL INCLUDED

* Additional Bandwidth billed @$0.50/GB
Development site creation billed @ $25 per site.
URL del piano : https://www.nexcess.net/pricing/dedicated-servers/
$19,95/ Mo.7500 MB75 GB 0 / illimitato
SIP 300caratteristicheModalità di pagamento : Carte di credito / debito / prepagate, PayPal
Opzioni di supporto : E-mail, Help Desk, Telefono / Numero verde, Disponibile 24 ore su 24, 7 giorni su 7
Altre caratteristiche : Choose From Multiple Applications We install and provide support for Magento, WooCommerce, WordPress, ExpressionEngine, CraftCMS, and OroCRM.
Domini ospitati : Illimitato
Domini gratuiti : 0
IP dedicati : 1

DAILY VISITORS UP TO 1000

SECONDARY DOMAINS 49

EMAIL INCLUDED

SSL INCLUDED STANDARD

CDN BANDWIDTH 250 GB PER MONTH

* Additional Bandwidth billed @$0.50/GB
Development site creation billed @ $25 per site.
URL del piano : https://www.nexcess.net/pricing/dedicated-servers/
$189,95/ Mo.55 GB250 GB 0 / illimitato
Dedito - Linux Mantieni il mouse
sulle funzionalità!
PrezzoSpazio sul disco Trasferimento AggiornatoRAM /
IP dedicati
SIP 400caratteristicheModalità di pagamento : Carte di credito / debito / prepagate, PayPal
Opzioni di supporto : E-mail, Help Desk, Telefono / Numero verde, Disponibile 24 ore su 24, 7 giorni su 7
Altre caratteristiche : Choose From Multiple Applications We install and provide support for Magento, WooCommerce, WordPress, ExpressionEngine, CraftCMS, and OroCRM.
RAM : 24000 MB
Domini ospitati : Illimitato
Domini gratuiti : 0
IP dedicati : 1

DAILY VISITORS UP TO 5000

SECONDARY DOMAINS Unlimited

EMAIL INCLUDED

SSL INCLUDED STANDARD

CDN BANDWIDTH 600 GB PER MONTH

OPENVPN OPTIONAL

* Additional Bandwidth billed @$0.50/GB
Development site creation billed @ $25 per site.
URL del piano : https://www.nexcess.net/pricing/dedicated-servers/
$539,95/ Mo.600 GB650 GB 24 GB / 1
SIP 500caratteristicheModalità di pagamento : Carte di credito / debito / prepagate, PayPal
Opzioni di supporto : E-mail, Help Desk, Telefono / Numero verde, Disponibile 24 ore su 24, 7 giorni su 7
Altre caratteristiche : Choose From Multiple Applications We install and provide support for Magento, WooCommerce, WordPress, ExpressionEngine, CraftCMS, and OroCRM.
RAM : 24000 MB
Domini ospitati : Illimitato
Domini gratuiti : 0
IP dedicati : 1

DAILY VISITORS UP TO 10000

SECONDARY DOMAINS Unlimited

EMAIL INCLUDED

SSL INCLUDED STANDARD

CDN BANDWIDTH 600 GB PER MONTH

OPENVPN INCLUDED

* Additional Bandwidth billed @$0.50/GB
Development site creation billed @ $25 per site.
URL del piano : https://www.nexcess.net/pricing/dedicated-servers/
$674,95/ Mo.600 GB1 TB 24 GB / 1
Cloud - Linux Mantieni il mouse
sulle funzionalità!
PrezzoSpazio sul disco Trasferimento AggiornatoRAM /
IP dedicati
Nexcess Cloud XScaratteristicheModalità di pagamento : Carte di credito / debito / prepagate, PayPal
Categoria : Completamente gestito
Opzioni di supporto : E-mail, Help Desk, Telefono / Numero verde, Disponibile 24 ore su 24, 7 giorni su 7
Altre caratteristiche : Choose From Multiple Applications We install and provide support for Magento, WooCommerce, WordPress, ExpressionEngine, CraftCMS, and OroCRM.
Domini ospitati : 10
Domini gratuiti : 0
IP dedicati : 0

Nexcess believes in the promise of the Cloud: scalability, security, performance, and ease of use. Together with our team, clients, and partners, we’ve built something better.

Whether you’re a small business or a high traffic eCommerce store, our [...]
URL del piano : https://www.nexcess.net/cloud/hosting
$49,00/ Mo.50 GB1 TB
Nexcess Cloud ScaratteristicheModalità di pagamento : Carte di credito / debito / prepagate, PayPal
Categoria : Completamente gestito
Opzioni di supporto : E-mail, Help Desk, Telefono / Numero verde, Disponibile 24 ore su 24, 7 giorni su 7
Altre caratteristiche : Choose From Multiple Applications We install and provide support for Magento, WooCommerce, WordPress, ExpressionEngine, CraftCMS, and OroCRM.
Domini ospitati : 15
Domini gratuiti : 0
IP dedicati : 0

With growth comes the need for more power and more resources. Instantly upgrade your cloud hosting solution or increase user concurrency for a limited period of time with just a click in your Client Portal.

Keeping ahead of the competition means [...]
URL del piano : https://www.nexcess.net/cloud/hosting
$99,00/ Mo.75 GB2 TB
Nexcess Cloud McaratteristicheModalità di pagamento : Carte di credito / debito / prepagate, PayPal
Categoria : Completamente gestito
Opzioni di supporto : E-mail, Help Desk, Telefono / Numero verde, Disponibile 24 ore su 24, 7 giorni su 7
Altre caratteristiche : Choose From Multiple Applications We install and provide support for Magento, WooCommerce, WordPress, ExpressionEngine, CraftCMS, and OroCRM.
Domini ospitati : 20
Domini gratuiti : 0
IP dedicati : 0
URL del piano : https://www.nexcess.net/cloud/
$179,00/ Mo.125 GB3 TB
Nexcess Cloud XXLcaratteristicheModalità di pagamento : Carte di credito / debito / prepagate, PayPal
Categoria : Completamente gestito
Opzioni di supporto : E-mail, Help Desk, Telefono / Numero verde, Disponibile 24 ore su 24, 7 giorni su 7
Altre caratteristiche : Choose From Multiple Applications We install and provide support for Magento, WooCommerce, WordPress, ExpressionEngine, CraftCMS, and OroCRM.
RAM : 32000 MB
CPU : 32 vCPU
Domini ospitati : 50
Domini gratuiti : 0
IP dedicati : 0
URL del piano : https://www.nexcess.net/cloud/
$849,00/ Mo.800 GB10 TB 32 GB
Domini Mantieni il mouse
sulle funzionalità!
Prezzo Aggiornato
.comcaratteristicheModalità di pagamento : Carte di credito / debito / prepagate, PayPal
Opzioni di supporto : E-mail, Help Desk, Telefono / Numero verde, Disponibile 24 ore su 24, 7 giorni su 7

Whois Privacy for $5.00/year
Registering also the hole list of possible extensions, including new TLD like:
.shiksha, .doctor, .theatre, .security, .protection, .properties, .top, .corsica, .wine, .vin, [...]
URL del piano : https://www.nexcess.net/domain-registration/
$15,00/ Anno.
Certificati SSL Mantieni il mouse
sulle funzionalità!
Prezzo AggiornatoDomini protetti
SSL StandardcaratteristicheModalità di pagamento : Carte di credito / debito / prepagate, PayPal
Opzioni di supporto : E-mail, Help Desk, Telefono / Numero verde, Disponibile 24 ore su 24, 7 giorni su 7
Domini protetti : 1

128/256 Bit Encryption
Validation Level: Domain
1 Domain
$10,000.00 (USD) Warranty
Industry Standard 2048-bit SSL
URL del piano : https://www.nexcess.net/ssl-certificates/
$39,95/ Anno. 1
SSL PremiumcaratteristicheModalità di pagamento : Carte di credito / debito / prepagate, PayPal
Opzioni di supporto : E-mail, Help Desk, Telefono / Numero verde, Disponibile 24 ore su 24, 7 giorni su 7
Domini protetti : 1

Validation Level: Company
$1,250,000.00 (USD) Warranty
128/256 Bit Encryption
1 Domain
Industry Standard 2048-bit SSL
URL del piano : https://www.nexcess.net/ssl-certificates/
$99,95/ Anno. 1
SSL EVcaratteristicheModalità di pagamento : Carte di credito / debito / prepagate, PayPal
Opzioni di supporto : E-mail, Help Desk, Telefono / Numero verde, Disponibile 24 ore su 24, 7 giorni su 7
Domini protetti : 1

Green Address Bar
Validation Level: Extended
$1,500,000.00 (USD) Warranty
Next Generation 2048-bit SSL
128/256 Bit Encryption
1 Domain
URL del piano : https://www.nexcess.net/ssl-certificates/
$199,95/ Anno. 1
SSL WildcardcaratteristicheModalità di pagamento : Carte di credito / debito / prepagate, PayPal
Opzioni di supporto : E-mail, Help Desk, Telefono / Numero verde, Disponibile 24 ore su 24, 7 giorni su 7
Domini protetti : Illimitato

Multiple Subdomains
Validation Level: Domain
$10,000.00 (USD) Warranty
128/256 Bit Encryption
Industry Standard 2048-bit SSL
URL del piano : https://www.nexcess.net/ssl-certificates/
$279,95/ Anno. tutti i sottodomini
CDN Mantieni il mouse
sulle funzionalità!
Prezzo Trasferimento AggiornatoDomini ammessi
CDN 250caratteristicheModalità di pagamento : Carte di credito / debito / prepagate, PayPal
Opzioni di supporto : E-mail, Help Desk, Telefono / Numero verde, Disponibile 24 ore su 24, 7 giorni su 7
Domini ammessi : Illimitato

Bandwidth Overage: $0.10(USD)/GB | Asia Bandwidth Overage: $0.45(USD)/GB
Add SSL for $20 (USD)/mo

Setting up a CDN for your site is simple and doesn't require the extra step of uploading your content to the CDN. The CDN can monitor all assets sent [...]
URL del piano : https://www.nexcess.net/content-delivery-network/
$25,00/ Mo. 250 GB ($ 0.1/GB) Illimitato
CDN 500caratteristicheModalità di pagamento : Carte di credito / debito / prepagate, PayPal
Opzioni di supporto : E-mail, Help Desk, Telefono / Numero verde, Disponibile 24 ore su 24, 7 giorni su 7
Domini ammessi : Illimitato
URL del piano : https://www.nexcess.net/content-delivery-network/
$47,50/ Mo. 500 GB ($ 0.1/GB) Illimitato
CDN 1500caratteristicheModalità di pagamento : Carte di credito / debito / prepagate, PayPal
Opzioni di supporto : E-mail, Help Desk, Telefono / Numero verde, Disponibile 24 ore su 24, 7 giorni su 7
Domini ammessi : Illimitato
URL del piano : https://www.nexcess.net/content-delivery-network/
$145,50/ Mo. 1500 GB ($ 0.1/GB) Illimitato

Le informazioni di contatto sono gestite da nexcess.net rappresentanti support@n..., sales@n..., info@n..., clwells@n..., grubino@n..., rbailey@n... [accesso] | Last company update:

Statistiche Web

Mira: Australia, Regno Unito, Stati Uniti
Dettagli per https://www.nexcess.net/
DNS del sito Web: MX::alt3.aspmx.l.google.com => 2404:6800:4008:c00::1b ( Taipei ) / Google LLC - google.com
MX::alt1.aspmx.l.google.com => 2a00:1450:4010:c03::1b ( Lappeenranta ) / EU Metro Frontend - google.com
MX::aspmx.l.google.com => 2a00:1450:400c:c0c::1a ( Brussels ) / EU Metro Frontend - google.com
MX::alt2.aspmx.l.google.com => 2404:6800:4003:c06::1b ( Singapore ) / Google LLC - google.com
MX::alt4.aspmx.l.google.com => 2607:f8b0:400e:c04::1a ( Dallas ) / Google LLC - google.com
ns-832.awsdns-40.net => 205.251.195.64 ( Hong Kong ) / Amazon.com Inc.
ns3.p03.dynect.net => 208.78.71.3 ( Belmont ) / Dynamic Network Services Inc. - dyn.com
ns-1479.awsdns-56.org => 205.251.197.199 ( Seattle ) / Amazon.com Inc.
ns2.p03.dynect.net => 204.13.250.3 ( Belmont ) / Dynamic Network Services Inc. - dyn.com
ns-1911.awsdns-46.co.uk => 2600:9000:5307:7700::1 ( Seattle ) / Amazon.com Inc.
ns4.p03.dynect.net => 204.13.251.3 ( Belmont ) / Dynamic Network Services Inc. - dyn.com
ns-185.awsdns-23.com => 2600:9000:5300:b900::1 ( Seattle ) / Amazon.com Inc.
ns1.p03.dynect.net => 208.78.70.3 ( Belmont ) / Dynamic Network Services Inc. - dyn.com
Software server: nginx
IP del sito Web: 209.126.24.35
Posizione IP Paese / Stato / Città : United states / Michigan / Lansing - vedere i migliori fornitori in United States, Michigan
Nome ISP / URL ISP: Liquid Web L.L.C / liquidweb.com

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Quant'è 4 + 3 ? Rispondi con 7
 

Notizie / Comunicati stampa

Expert Blog: Magento 1 Reaches EOL Next Year. Is Your Ecommerce Business Ready? - Author: Miguel Ignacio Balparda, Product Manager at Nexcess
Magento 1 reaches EOL in June 2020. That means no security updates and no support from Magento anymore. We look at your options in the lead up to Magento 1 EOL.
Magento 1 will reach the end of its life in June 2020. From that date, there will be no security or feature updates. The tens of thousands of online retailers with stores based on Magento 1 are running out of time to make a decision.
When the first Magento beta was released to ...
Nexcess Becomes Platinum Ecommerce Web Hosting Partner for Magento - Ecommerce web hosting specialist Nexcess (nexcess.net), a Liquid Web brand holding data centers around the world, has become platinum partner for Magento ecommerce solutions. This 3-year partnership between Nexcess and the Magento Association would drive the ongoing Nexcess initiative to expand its footprint into the Magento community.
Nexcess brings over 20 years of experience hosting web applications to Magento and has been working with Magento merchants since the platform was first built on
Managed Hosting Providers Liquid Web and Nexcess Join Forces - Liquid Web (liquidweb.com) and Nexcess (nexcess.net) are naming it a partnership, not an acquisition. We also don't hear the word 'merger'. These two companies will keep their operations "largely" separate. Anyway, managed hosting companies Liquid Web and Nexcess will join their forces, they have announced. The combined operations will include 650 employees, 11 data centers, and a full-service application web hosting and managed cloud portfolio.
Chris Wells (linkedin.com), CEO and founder of ...
[cerca tutto nexcess.net news]

Social networks

https://www.linkedin.com/company/nexcess
Nexcess (stabilito 2000) è un Privately Held entità avendo 374 follower su LinkedIn e 51-200 dipendenti, industria Internet.
Nexcess Blog  Utilizzando Wordpress version 5.4.2. Blog aggiunto su febbraio, 2012, con il totale 680 articoli, Linguaggio en-US. Ultimo post su ago 5, 2020

Tendenza dei domini


Nexcess Domain trend

RecensioniValutazioni dei clienti

Le statistiche rapide di Nexcess profilo mostra una nota media di 4,1 su 10, conteggio 13 opinioni. (pochi elencati nella parte superiore della pagina)
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Fornisci quante più informazioni possibili nella tua recensione! Troppe meno informazioni possono essere considerate non rilevanti e non approvate!
Alcuni clienti potrebbero dire cose buone come: "sono contento di Nexcess" o cose cattive e lamentele come: "questa azienda fa schifo", oppure "è orribile", "nexcess.net ha generato solo problemi", "truffatore o provider di truffa", ma ora tocca a te condividere la tua esperienza!
Quant'è 4 + 3 ? Rispondi con 7
 
(3 = 23,08%)
(1 = 7,69%)
(1 = 7,69%)
(1 = 7,69%)
(7 = 53,85%)
-anonimo- (-nascosto-)
Tempo ospitato: 2-3 anni
Valutazione globale
Nexcess pushes the envelope in developing new solutions, such as their latest cloud offering, but unfortunately does not have the experience, or perhaps funding, to back it up. We launched a simple Magneto instance on their most robust cloud offering only to have illogical technical limitations (like inability to vary permissions at file level by user) force us to open another, standard, hosting agreement as a workaround. Then, when things broke (as they started to, frequently), our tech team had to lead their to solutions, often after hours of downtime.

They are probably a great host for standard or basic clients, but we had a very bad experience when we started to trust them beyond that. Ultimately we are glad we moved away as we achieved a much more robust solution for about 1/2 the cost, all said and done.
Matt (-nascosto-) / sellvapeonline.net
Tempo ospitato: 1-3 mesi
Valutazione globale
Caratteristiche
Costo
Relazione con il cliente
Pannello di controllo
BAD
NO. DONT GO FOR THEM. NOT SUGGESTED FOR MAGENTO 2 HOSTING! SITE IS SLOW AND GOES DOWN. WILL FIND NEW SERVER
-anonimo- (glassessquare@g...) / supwatch.com
Tempo ospitato: 3-6 mesi
Valutazione globale
I purchased a nexcess magento hosting service for deploying my B2C website. Nexcess's magento escrow performance is great and has great after-sales service. Great nexcess hosting service. I will recommend it to my friends and colleagues.
Jeremy (-nascosto-) / ecogeekboutique.com
Tempo ospitato: oltre 3 anni
Valutazione globale
Caratteristiche
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Pannello di controllo
Terrible spam protections
If you want spam in your inbox. Use these guys. And they won't help you fix it. They will tell you "its how it is".

I get about 300 spam emails a day.
Annie (bravelittletoaster@h...) / ourchart.net
Tempo ospitato: meno di 1 mese
Valutazione globale
Caratteristiche
Costo
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Pannello di controllo
I plan to get a refund first thing in the morning. We shopped all around for decent hosting services for a software called e-Fiction. Nexcess claims to offer support, http://www.nexcess.net/software/efiction-web-hosting, but not one rep even knew what it was. Needless to say it wouldn't install so I tried for the wordpress plugin. After speaking with three reps, Charles refused to assist and hung up on me. Just don't do it.
rose@rosespetsupplies.com (rose@r...) / rosespetsupplies.com
Tempo ospitato: 1-3 mesi
Valutazione globale
Caratteristiche
Costo
Relazione con il cliente
Pannello di controllo
Nexcess support is horrible
I switched to Nexcess sip-100 plan from Host Gator business plan thinking that I would get a server tuned for Magento and from what I could find in forums good support. Well the support has been horrible since the day the migration took place. It is going on 3 weeks now and I have yet to begin working on my site. The support team just does not seem to be able to take a problem and run with it. It gets delayed, they really seem like they have no idea how to fix your problems, you can't get a status from them and just try to get them to bounce it up to a higher level of support, it just doesn't happen. I guess I was spoiled at Host Gator and their extraordinary support team, but I really should have figured out when a company only has email support it was going to be problematic. Send an email in and wait and hope they actually answer it, no way to simply open a chat session if a problem is high priority or you simply need support now. I really have to consider moving off and finding [leggi di più...]
Royce (royce@j...) / joomflix.com
Tempo ospitato: oltre 3 anni
Valutazione globale
Caratteristiche
Costo
Relazione con il cliente
Everything has been fine with nexcess.net (their customer service is excellent) until 6/18/10 when all their nameservers crashed! I have approximately 10 sites, including customer sites, hosted there on my recommendation. Imagine my dismay when all the sites suddenly disappeared!

The only place I could get any information was Twitter - all the other folks on nexcess posting there about the failure.

I guess anyone can get one screwup, but please nexcess, let us know what happened and what you are doing to ensure it doesn't happen again!
Trevor Howard (thoward233@a...)
Tempo ospitato: 6 mesi a 1 anno
Valutazione globale
Caratteristiche
Costo
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I switch almost a year ago from Host Gator. Gator's support was very hard to get a hold of. I was on hold all the time. Nexcess has great speed, always up and excellent support. Their on-line help manuals are top-notch. I would highly recommend Nexcess for any hosting needs. The price is not the lowest, but you get what you pay for. Its certainly worth it if your running E-Commerce.
Steve (Stevefree@y...)
Tempo ospitato: 2-3 anni
Valutazione globale
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The good.
I've been with Nexcess.net for a long time. There service is #1 Top notch. I cannot stress that enough. If you enter a ticket, a REAL human is on your case through email in a matter of minutes and it doesnt matter what time of day.

The service is also stable and can take peaks. They dont seem to over subscribe their servers at all.

The Bad
The cost is higher then most, the bandwidth limits are low. Thats it...
Jess (fivesix@g...)
Tempo ospitato: meno di 1 mese
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I switched to Nexcess from a shared host because I wanted a host that could withstand some of the surges and peaks in traffic my website experience.

I explained this to Nexcess and they put me on a dedicated server, dual xeon, 2.8ghz with 3 gigs of ram. At the first peak in traffic the site went down for several hours, costing me several thousands of dollars in business.

The sad part is, my website only experienced 1k visits over the course of the day, and their DEDICATED server still crapped out. My old host, Lunarpages.com could handle much more traffic on their shared servers.

Their email-only customer service was prompt but they couldn't tell me why their server crashed with so little traffic. Needless to say I canceled my service due to the poor performance, yet Nexcess still billed me for an extra month of hosting, even though I canceled literally minutes after my plan was renewed.

Nexcess and Eliterax may be work for you if your site doesn't get any more [leggi di più...]
At the time the dell dual xeon line was the best we had. This was also before the SIP plans were created and when Magento itself was still very young and much more resource intensive than it is now. The server that they were on when they first signed up with us was a Celeron server for $49.95/month, lowest server we offered and when they learned of their upcoming traffic spike from being mentioned on the oprah show, they asked us if we could set them up with something higher to handle the spike. We provided them with a Dell 2850 with Dual Xeon processors. The server did indeed spike, I'm not sure exactly where they got the 1000 hits number from, but I have no way of knowing if that was accurate or not, but during the initial spike there was a hardware issue with the box. Within an hour the hardware issue was fixed and the server withstood the rest of the spikes that day that occurred from the show promotion. Once the day was over, they stayed on the box at no charge for several days [...]
Customer service representative (support@n..., ).

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