aplus.net avis

25 critiques d'utilisateurs, 0 réponses de soutien, 0 témoignages, 20 des produits, 1 promotion, 3 comptes sociaux, 49450 domaines, 43650 hébergé, Alexa #92136, énuméré 2005 (#2625)

Commentaires des clients les plus récents

Boldbear (maps@h...) / vikingcondo.net
Temps hébergé: plus de 3 ans
Note globale
Caractéristiques
Coût
Relation client
Panneau de contrôle
Dropped Website Security
I have a small website for a condo association. I was using basic directory security where if the user doesn't have access then a dialog box pops-up asking for the user name and password. They dropped the security leaving the secure directories completely open. I have no idea how long this was going on but they dropped my security! The issue has been given a ticket number so god knows how long they'd leave my site open while their discussing the problem. I'm deleting the sensitive content and going to start scanning the internet for a different web services provider.
-anonyme- (-pas d'email-) / basicintell.com
Temps hébergé: plus de 3 ans
Note globale
Caractéristiques
Coût
Relation client
Panneau de contrôle
aplus.net - still pathetic after all these years
I have been with Aplus.net for over 10 years, principally as a domain registrar, and more recently (last 7 years) as a share business plan customer. I have always felt that the company based in Overland Park, Kansas, had a very bad attitude towards customers, and I have been forced to file at least one BBB complaint. When the tech support was taken over by a Canadian company, the quality of support noticeably improved; however, the canucks are very limited in what they are permitted to do and are restricted, essentially, to the same level of access as the customer - i.e., using the control panel.
Specific complaints:
1. Poor security. Passwords are limited to 8 characters for email accounts.
2. Aplus requires you to give your primary account password to verify identity when contacting them for support, and they have done away with challenge-reply verification.
3. Support is unable to answer basic questions like what version of phpBBB the hosting plan supports. I had to escalate [lire la suite...]
Nikki (nikki_walt@y...)
Temps hébergé: plus de 3 ans
Note globale
I have been with Aplus.net since 2003. In December I was told all of my accounts were being upgraded (I have a reseller account for a local web firm). I soon realized that the company had switched hands and in a matter of days stellar service went down the tubes. No cron job functionality (still unfixed to-date), cannot access email or database files via ftp as they are farmed out to another party, carrier zone. Their 99% uptime guarantee is a joke. I still do not have full functionality of my accounts, which caused me to lose 4 customers to date and when I asked for some of my money to be refunded since my accounts were down for a little over a week during the upgrade, form mail stopped working for about 2 months, all autoresponders were deleted and never reactivated, and cron still isn't working- no response. I would have left in December except with client email accounts totaling around 300 and no longer have access to create a backup- causes a nightmare for m
e to [lire la suite...]
Plus de critiques
Listed and verified since 2005
aplus.net logo!

Revue éditoriale

Aplus.net fait partie de Deluxe Corporation, Prestations de service: Hébergement WebEnregistrement de domaines

At Aplus.net, our mission is to provide everything for your business online, from domain name registration to every type of web hosting and design. We provide marketing and online advertising services as well as search engine optimization and ecommerce. We offer the reliability and scalability of big business solutions at a small business price, taking the burden of IT development and support off of your shoulders and onto our own, giving you the freedom to focus on what you do best: innovating and improving your core business functions.

Aplus.net takes pride in offering everything you need to start and grow your business online including shared hosting, dedicated server hosting, web design, marketing and online advertising services, search engine optimization, ecommerce solutions, and domain registration. Check out the Aplus.net Advantage and find out why we are the best choice in an online business hosting solutions.

Company Details
* More than 250 employees worldwide
* More than 100,000 customers
* More than 400,000 Domains registered
* More than 113,000 Websites designed just since 2003
* Microsoft Gold Certified Partner

Technology Portfolio
When you partner with Aplus.net, you get the benefit of industry-leading technology and superior performance. Maximum security, redundancy, performance capability, and our own highly skilled staff of experts maintain and monitor our data centers 24/7/365, including weekends and holidays, to ensure your Aplus.net services are always there when you need them. If you make the call, somebody always answers the phone! Almost two decades of high-tech experience provides you with world-class hosting services from experts you can trust.

All technology and infrastructure is ours. We don't outsource anything. Both are fully optimized for speed and security.

Aplus.net Data Center Overview:
* Back-up diesel generator
* 2 layers of redundant power systems
* 14,000 square feet in San Diego; 25,000 square feet in Phoenix, AZ
* Fire/flood protection
* Security card controlled access

Brand Name Hardware & Software
We do everything in our power to make sure that you never have downtime due to hardware failure. We use state-of-the-art, brand name technology, and a variety of hardware platforms and software services to accommodate different kinds of sites and services: Intel, Cisco, Microsoft, Unix, Linux, and Red Hat (just to name a few).

You're Protected!
All of our data centers have 24/7/365 security and surveillance, 24x7 network monitoring, up-to-date fire suppression systems, and power backup systems in place to ensure your website stays up and running, even if the local power utility fails. Both facilities have redundant HVAC systems to maintain temperature and humidity levels, helping to ensure that all systems operate at optimum capability.

We guarantee that our power and HVAC systems will be available and functioning 100 percent of the time (with the exception of customer maintenance requests and necessary scheduled maintenance, which generally occurs no more than 4 times per year, performed during off-peak hours and with ample notification beforehand).

The Aplus.net Advantage - Everything for Your Business Online
Our mission is to provide a versatile and dependable one-stop online hosting and marketing shop for the small business entrepreneur, and eliminate the need for you to deal with a host of different online vendors. We don't outsource any of our services to overseas companies. We offer high quality web hosting, web design, domain name registration, and online marketing to help lead your business to online success. For dedicated servers and managed hosting solutions, please visit our partner company, Codero

24/7/365 Worldwide-based support
Many companies claim customer service is a top priority. We prove it with LIVE 24/7/365 Worldwide-based support.

National Recognition
Aplus.net has been featured in the top U.S. business and technology news outlets, including Forbes, Entrepreneur, PC Magazine, ABC News, the Christian Science Monitor, and many more. Read about Aplus.net In the News.

Dependability Through Longevity
Aplus.net has been providing Internet services since the commercial start of the Internet in 1995.

You manage a business, so you probably have a lot to worry about. But at Aplus.net, we believe that the safety of your data shouldn't be one of them. Our world-class technology and infrastructure and top-quality climate and fire controls offer comprehensive data protection and peace of mind. We also perform incremental backups of your data on a regular basis.

In addition, we are VISA CISP Compliant to help ensure that your data is safer than ever! VisaCISP Compliance is a validation process that's designed to provide maximum credit card transaction security. As a CISP compliant provider, Aplus.net is proud to offer a higher standard of protection for all credit card transactions you have with us. This means that all credit card payments you make to Aplus.net are safe and secure. We make sure that all credit card payments between you and Aplus.net are securely received and processed and that your credit card information never passes through any other vendor network. In today's fraud-heavy climate, you can rest easy knowing that Aplus.net's VISA CISP Compliance means that all credit card payments you make to us are safe and secure.

Centre de données


Our fully modernized, state-of-the-art data centers in Miami, Toronto and Dublin use highly reliable, premium technology providers. Our multiple storage sub-systems use Network Appliances (NetApp), Blades (HP), RAID4, in addition to load balancers and servers to securely host all customer website content. Our core network is built on Cisco 6500 switches using the latest Supervisor 720 engine. We use a clustered-design methodology. Simply put, our network is built to provide your website with ultimate performance and high availability.

Conclusion

Useful links:

Domains
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Support
Contacts
Control Panel
Order now

Emplacements de serveur:

Miami Toronto Dublin
Emplacements de centre de données pour aplus.net

Pages spéciales


aplus.net Cover
Recherche de site web pour Aplus.net sur janvier 27, 2012 par WebHostingTop

CouponsLes promotions

20% off sitewide
Enter the coupon code EI20SW at checkout. - Pas de limite de temps

Ajoutez votre code promo

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Des plansProduits du site

Partagé - Linux/Windows Garder la souris sur
sur les fonctionnalités!
PrixEspace disque Transfert Mis à jourDomaine gratuit /
Permis
PersonalcaractéristiquesMéthodes de payement : Cartes de crédit / débit / prépayées
Panneau de contrôle : [Interne]
Options de support : Email, Bureau d'aide, Téléphone / sans frais, Chat en direct, Disponible 24/7
Domaines hébergés : 2
Domaines gratuits : 1
IP dédiées : 0

$95.88/YEAR
2 domains
100 GB RAID-5 Web Data Storage
500 GB Web Bandwidth Transfer
5 Email Accounts
2GB/mbox Mail Data Storage
Unlimited Mail Bandwidth Transfer
Unlimited FTP Accounts
SiteLock Malware [...]
URL du plan : https://www.aplus.net/web-hosting
$7,99/mois100 GB500 GB 1 / 2
BusinesscaractéristiquesMéthodes de payement : Cartes de crédit / débit / prépayées
Panneau de contrôle : [Interne]
Options de support : Email, Bureau d'aide, Téléphone / sans frais, Chat en direct, Disponible 24/7
Domaines hébergés : 10
Domaines gratuits : 1
IP dédiées : 0

$191.88/YEAR
10 domains
300GB RAID-5 Web Data Storage
3000GB Web Bandwidth Transfer
250 Email Accounts
5GB/mbox Mail Data Storage
Unlimited Mail Bandwidth Transfer
Unlimited FTP Accounts
1 MSSQL Databases100MB
SiteLock Malware [...]
URL du plan : https://www.aplus.net/web-hosting
$15,99/mois300 GB3 TB 1 / 10
ProfessionalcaractéristiquesMéthodes de payement : Cartes de crédit / débit / prépayées
Panneau de contrôle : [Interne]
Options de support : Email, Bureau d'aide, Téléphone / sans frais, Chat en direct, Disponible 24/7
Domaines hébergés : 100
Domaines gratuits : 1
IP dédiées : 0

$287.88/YEAR
Host up to 100 domains
Unlimited RAID-5 Web Data Storage
Unlimited Web Bandwidth Transfer
500 Email Accounts
5 GB/mbox Mail Data Storage
Unlimited Mail Bandwidth Transfer
Unlimited FTP Accounts
2 MSSQL Databases 200MB
SiteLock Malware [...]
URL du plan : https://www.aplus.net/web-hosting/compare-hosting-plans
$23,99/moisillimitésans compteur 1 / 100
VPS - Linux Garder la souris sur
sur les fonctionnalités!
PrixEspace disque Transfert Mis à jourRAM /
IP dédiées
VPS 1024caractéristiquesMéthodes de payement : Cartes de crédit / débit / prépayées
Panneau de contrôle : CPanel, WHM
Catégorie : Sauvegarde, CDN
Options de support : Email, Bureau d'aide, Téléphone / sans frais, Chat en direct, Disponible 24/7
RAM : 1000 MB
CPU : 1 Processor
Domaines hébergés : Illimité
Domaines gratuits : 0
IP dédiées : 1

FREE RESTORES
With access to backups, you can easily restore your data on your VPS.

MYSQL DATABASES
With a VPS you will have full control over your MySQL databases. Create and manage unlimited MySQL database with ease using cPanel.

SSL [...]
URL du plan : https://www.aplus.net/vpshosting
$30,00/mois30 GB SSD1 TB 1 GB / 1
VPS 2048caractéristiquesMéthodes de payement : Cartes de crédit / débit / prépayées
Panneau de contrôle : CPanel, WHM
Catégorie : Sauvegarde, CDN
Options de support : Email, Bureau d'aide, Téléphone / sans frais, Chat en direct, Disponible 24/7
RAM : 2000 MB
CPU : 2 Processors
Domaines hébergés : Illimité
Domaines gratuits : 0
IP dédiées : 0
URL du plan : https://www.aplus.net/vpshosting
$40,00/mois40 GB SSD1 500 GB 2 GB
VPS 4096caractéristiquesMéthodes de payement : Cartes de crédit / débit / prépayées
Panneau de contrôle : CPanel, WHM
Catégorie : Sauvegarde, CDN
Options de support : Email, Bureau d'aide, Téléphone / sans frais, Chat en direct, Disponible 24/7
RAM : 4000 MB
CPU : 4 Processors
Domaines hébergés : Illimité
Domaines gratuits : 0
IP dédiées : 0
URL du plan : https://www.aplus.net/vpshosting
$50,00/mois80 GB SSD2 TB 4 GB
Cloud - Linux Garder la souris sur
sur les fonctionnalités!
PrixEspace disque Transfert Mis à jourRAM /
IP dédiées
Professional cloud hostingcaractéristiquesMéthodes de payement : Cartes de crédit / débit / prépayées
Options de support : Email, Bureau d'aide, Téléphone / sans frais, Chat en direct, Disponible 24/7
Domaines hébergés : Illimité
Domaines gratuits : 1
IP dédiées : 0

Free Domain
Unlimited Storage
Unlimited Monthly transfer
Unlimited Hosted Domain Support
Unlimited FTP Accounts
Unlimited Subdomains
100 Email addresses
5 GB/mailbox Email storage
100 MySQL Databases
Two 200 MB MSSQL Databases
URL du plan : https://www.aplus.net/cloud-hosting
$5,99/moisillimitésans compteur
Domaines Garder la souris sur
sur les fonctionnalités!
Prix Mis à jour
COMODO WILD SSLcaractéristiquesMéthodes de payement : Cartes de crédit / débit / prépayées
Options de support : Email, Bureau d'aide, Téléphone / sans frais, Chat en direct, Disponible 24/7

.net $15.99

.ws $35.00

.ca $14.99

.us $15.99

.tv $50.00

.org $18.99

.info $15.99

.mobi $15.99

.biz $18.99
URL du plan : https://www.aplus.net/domains
$15,99/an
Certificats SSL Garder la souris sur
sur les fonctionnalités!
Prix Mis à jourDomaines protégés
Rapid sslcaractéristiquesMéthodes de payement : Cartes de crédit / débit / prépayées
Panneau de contrôle : [Interne]
Options de support : Email, Bureau d'aide, Téléphone / sans frais, Chat en direct, Disponible 24/7

Authentication Method Domain validation
Issuance Immediate
Warranty $10k warranty
True Site Seal Static
Certificate Authority RapidSSL secure certificate authority
URL du plan : https://www.aplus.net/web-hosting/ssl-certificate
$29,00/an
POSITIVE SSLcaractéristiquesMéthodes de payement : Cartes de crédit / débit / prépayées
Panneau de contrôle : [Interne]
Options de support : Email, Bureau d'aide, Téléphone / sans frais, Chat en direct, Disponible 24/7
Domaines protégés : 1

Validation for Domain Name
$10,000 Warranty
Passive Site Seal
(displays company name, date/time stamp)
5 Minute Issuance
1 Domain supported

SSL for non-ecommerce sites that require encryption, paperless validation system, only validating the [...]
URL du plan : https://www.aplus.net/security/ssl-certificate
$34,99/an 1
Quick sslcaractéristiquesMéthodes de payement : Cartes de crédit / débit / prépayées
Panneau de contrôle : [Interne]
Options de support : Email, Bureau d'aide, Téléphone / sans frais, Chat en direct, Disponible 24/7

Authentication Method Domain validation
Issuance 10 minutes
Warranty $10k warranty
True Site Seal Static, displays date/time stamp
Certificate Authority Equifax secure certificate authority
URL du plan : https://www.aplus.net/web-hosting/ssl-certificate
$79,00/an
Quick ssl premiumcaractéristiquesMéthodes de payement : Cartes de crédit / débit / prépayées
Panneau de contrôle : [Interne]
Options de support : Email, Bureau d'aide, Téléphone / sans frais, Chat en direct, Disponible 24/7

Authentication Method Domain validation
Issuance 10 minutes
Warranty $100k warranty
True Site Seal Static, displays date/time stamp
Certificate Authority Equifax secure certificate authority
URL du plan : https://www.aplus.net/web-hosting/ssl-certificate
$99,00/an
COMODO SSLcaractéristiquesMéthodes de payement : Cartes de crédit / débit / prépayées
Panneau de contrôle : [Interne]
Options de support : Email, Bureau d'aide, Téléphone / sans frais, Chat en direct, Disponible 24/7
Domaines protégés : 1

Validation for Domain Name
$250,000 Warranty
Dynamic Site Seal
(displays company name, date/time stamp)
5 Minute Issuance
1 Domain supported

SSL for basic ecommerce sites, paperless validation system, only validating the ownership of the domain
URL du plan : https://www.aplus.net/security/ssl-certificate
$99,99/an 1
True business id sslcaractéristiquesMéthodes de payement : Cartes de crédit / débit / prépayées
Panneau de contrôle : [Interne]
Options de support : Email, Bureau d'aide, Téléphone / sans frais, Chat en direct, Disponible 24/7

Authentication Method Domain validation
Issuance 10 minutes
Warranty $100k warranty
True Site Seal Dynamic, displays company name date/time stamp
Certificate Authority Equifax secure certificate authority
URL du plan : https://www.aplus.net/web-hosting/ssl-certificate
$149,00/an
PREMIUM SSLcaractéristiquesMéthodes de payement : Cartes de crédit / débit / prépayées
Panneau de contrôle : [Interne]
Options de support : Email, Bureau d'aide, Téléphone / sans frais, Chat en direct, Disponible 24/7
Domaines protégés : 1

Validation for Domain Name and Company Details
$250,000 Warranty
Dynamic Site Seal
(displays company name, date/time stamp)
1-3 Days Issuance
1 Domain Supported
1 Year Free PCI Scanning
1 Year Free Daily Website Scanning

SSL for securing [...]
URL du plan : https://www.aplus.net/security/ssl-certificate
$179,99/an 1
COMODO EV SSLcaractéristiquesMéthodes de payement : Cartes de crédit / débit / prépayées
Panneau de contrôle : [Interne]
Options de support : Email, Bureau d'aide, Téléphone / sans frais, Chat en direct, Disponible 24/7
Domaines protégés : 1

Validation for Full Organization
$1,750,000 relying party warranty
Dynamic Site Seal
(displays company name, date/time stamp)
1-3 Days Issuance
1 Domain supported
1 Year Free PCI Scanning
1 Year Free Daily Website Scanning

Extended Validation SSL; [...]
URL du plan : https://www.aplus.net/security/ssl-certificate
$248,99/an 1
COMODO WILD SSLcaractéristiquesMéthodes de payement : Cartes de crédit / débit / prépayées
Panneau de contrôle : [Interne]
Options de support : Email, Bureau d'aide, Téléphone / sans frais, Chat en direct, Disponible 24/7
Domaines protégés : Illimité

Validation for Domain Name
$250,000 Warranty
Dynamic Site Seal
(displays company name, date/time stamp)
Immediate Issuance
1 Domain supported with unlimited subdomains

Extend SSL encryption across unlimited sub-domains.
URL du plan : https://www.aplus.net/security/ssl-certificate
$440,99/an tous les sous-domaines
Courriels - Linux Garder la souris sur
sur les fonctionnalités!
Prix Mis à jour
3 email addressescaractéristiquesMéthodes de payement : Cartes de crédit / débit / prépayées
Catégorie : Sauvegarde, CDN
Options de support : Email, Bureau d'aide, Téléphone / sans frais, Chat en direct, Disponible 24/7

3 GB MAILBOX STORAGE
FORWARDERS/ALIASES
AUTORESPONDERS, VIRUS SCANNING & SPAM FILTERING
POP, IMAP & WEBMAIL ACCESS
SPAM FILTERING
BLACKBERRY PUSH
ONLINE CONTACTS, CALENDAR, NOTES, TASKS
URL du plan : https://www.aplus.net/business-email
$2,95/mois3 GBsans compteur
10 email addressescaractéristiquesMéthodes de payement : Cartes de crédit / débit / prépayées
Catégorie : Sauvegarde, CDN
Options de support : Email, Bureau d'aide, Téléphone / sans frais, Chat en direct, Disponible 24/7
URL du plan : https://www.aplus.net/business-email
$5,95/mois3 GBsans compteur
100 email addressescaractéristiquesMéthodes de payement : Cartes de crédit / débit / prépayées
Catégorie : Sauvegarde, CDN
Options de support : Email, Bureau d'aide, Téléphone / sans frais, Chat en direct, Disponible 24/7
URL du plan : https://www.aplus.net/business-email
$19,95/mois3 GBsans compteur

Les informations de contact sont gérées par aplus.net des représentants Amanda Rusich - amandar@a..., kylel@a..., support@a..., sales@a... [s'identifier] | Last company update:

Statistiques Web

Le ciblage: États Unis
Détails pourhttps://www.aplus.net/
Site Web DNS: ns2.abac.com => 64.29.154.70 ( Fort Lauderdale ) / InternetNamesforBusiness.com
ns1.abac.com => 64.29.144.70 ( Fort Lauderdale ) / InternetNamesforBusiness.com
MX::mx3c40.carrierzone.com => 64.29.151.238 ( Fort Lauderdale ) / InternetNamesforBusiness.com
MX::mx1c40.carrierzone.com => 64.29.151.236 ( Fort Lauderdale ) / InternetNamesforBusiness.com
MX::mx2c40.carrierzone.com => 64.29.151.237 ( Fort Lauderdale ) / InternetNamesforBusiness.com
IP du site: 209.235.147.104
Emplacement IP Pays/Etat/Ville: United states / Florida / Fort lauderdale - voir les meilleurs fournisseurs dans United States, Florida
Nom du FAI / URL du FAI: InternetNamesforBusiness.com / internetnamesforbusiness.com

Témoignages de clients

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News / Communiqué de presse

Aplus.net Announces Codero - Offers advanced dedicated and managed hosting solutions core business model developed by seasoned management.
Aplus.net, a web hosting company and internet solutions provider, today announced the launch of Codero, a business entity focused solely on dedicated and managed hosting services for small and medium-sized businesses. The company states that Codero's business plan provides customer service driven advanced hosting solutions for email, eCommerce, and other hosting needs, delivering ...
Aplus.net Integrates Pinnacle Cart with eCommerce Hosting - Pinnacle shopping cart solution is customizable, secure and filled with features for SEO friendly stores.
Aplus.net, a web hosting company and internet solutions provider, today announced the integration of Pinnacle Shopping Cart - a marketing focused and fully customizable merchant tool designed to maximize online store sales. With its broad range of product merchandising, CRM, SEO features and multiple payment options, the new cart offers a timely alternative for businesses of all sizes ...
Aplus.net Expands Online Backup and Recovery Solutions - Added EVault software capabilities help to control backups, minimize storage needs, and speed up data recovery.
Aplus.net, a web hosting company and internet solutions provider, today announced that it now offers EVault automated online backup and remote backup as part of its complete lineup of services for dedicated server customers. The company states that it is available for its customers with self-managed dedicated servers at $25 for 20 GB per month, EVault also comes standard as part ...
[rechercher tout aplus.net news]

Réseaux sociaux

https://www.linkedin.com/company/aplus-net
Aplus.net (établi 1992) est un Privately Held entité ayant 397 adeptes sur LinkedIn et 51-200 employés, industrie Internet.
Aucun blog officiel pour le moment

Tendance Domaines


Aplus.net Domain trend

AvisEvaluations client

Les statistiques rapides de Aplus.net le profil montre une note moyenne de 2,0 sur 10, compte 25 des avis. (quelques-uns énumérés en haut de la page)
En tant que visiteur, vous pouvez évaluez ce fournisseur directement ici! Si vous faites partie de l’équipe de support, vous pouvez répondre à ces avis en allant sur s'identifier

Ajoutez votre propre critique [Basculer vers le formulaire de base / avancé]

Information requise

Sélectionnez le plan d'hébergement
Note globale
Temps hébergé
Caractéristiques
Prix / coût
Relation client
Panneau de contrôle
Votre URL sociale, nom ou nom d'utilisateureg. https://twitter.com/YOURID or https://facebook.com/YOURID
Votre email
(sera obscurci)
ou s'identifier et revenez sur cette page
Identification du client(Pas public visible. Exemple Customer=1120 or Account=2121 or Order ID=511AAS3)
Votre domaine hébergéExemple mysite.net . Si vous avez plusieurs domaines, indiquez au moins un
Résumé de votre messageeg. aplus.net is best!
Votre avis Les balises HTML ne sont pas autorisées! MINIMUM 100 caractères!
Fournissez autant d'informations que possible dans votre examen! Trop peu d'informations peuvent être considérées comme non pertinentes et non approuvées!
Certains clients peuvent dire des choses positives telles que: "Je suis contente de Aplus.net " ou de mauvaises choses et plaintes telles que: "Cette société est nulle" ou "est horrible", "aplus.net généré uniquement des problèmes", "arnaque ou un fournisseur d'extraction", mais c'est à vous maintenant de partager votre expérience!
Combien coûte 4 + 3 ? Répondre avec 7
 
(1 = 4,00%)
(1 = 4,00%)
(2 = 8,00%)
(21 = 84,00%)
Mark Wadsworth (markwadsworth@y...) / oldnorthstatesutlery.com
Temps hébergé: plus de 3 ans
Note globale
I feel the pain with Aplus.net. Last year with the platform change they really screw me for about 2 months. I missed most of the cyber Christmas shopping season. About late Dec 2009 they fixed my site. Aplus.net was on thin ice with me. About mid way through 2010 I was cooled off with them and signed on for another year with them. That was a big mistake on my part. About 3 and a half weeks ago my store went down again. It was down had for 2 weeks during Christmas again. They fixed it but all the links from my website to my store were cut and I am not able to go in and fix them. I have been blown off many times by Aplus.net in the last few weeks. They have called me back at very odd times like around 7:30 on a Sunday night and I was not home. In May my year will be up. I will be moving on to another host. I have been a Aplus.net customer since 2004.
If I am going to spend money for poor service. I may as well go someplace else where I can get service for less money.
Michael Smith (michael@r...) / accessdrive.net
Temps hébergé: plus de 3 ans
Note globale
Caractéristiques
Coût
Relation client
Panneau de contrôle
I have been with aplus for several years, and back in march, I started being charged for extra ftp accounts ($3.98) and it lasted for 2 months then it went up to $7.96 and went for three months. It is Aug. and I contacted them about this back in June and I am still having the problem and they said it was fixed. They are refusing to give me a refund:
"We do not offer prorated refunds on any of our services." This was from
Caysha Steger
Manager, Escalations and Retentions
APLUS.NET, a Deluxe Company
Phone: 913.495.4542
Do not use this service!!!!
Steven M (stevenminnick@g...) / sminnick.com
Temps hébergé: 2 à 3 ans
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I had been a customer for years and was satisfied, but they recently did an "upgrade" and broke the ability to host wordpress blogs (due to a VERY outdated version of libxml2 from 2006 you can't update the blog from any 3rd party app). They refuse to fix it and are even less helpful about compensating me for the headaches they have given me. I'm writing this review and then leaving them ASAP! I fought with them for 2 months with closed service tickets with no reason, no responses, nothing. Finally got a "we are not able to update that, sorry" The bug was fixed a year ago and since their version is 4 years old wordpress has problems. They suck!
Luis Fungairiño Martín (-pas d'email-) / funga.net, topsalud.com
Temps hébergé: plus de 3 ans
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Hace menos de 1 año que empecé a ver cambios a PEOR en el servicio de APLUS, que los primeros años fué excelente.

Ahora parece que han cambiado de servidores y que incluso han subcontratado alojamiento con algún otro proveedor.

Ha cambiando el Panel de Control, han cambiado las rutas de alojamiento, ha cambiado el Webmail. TODO A PEOR

Ahora incluso ha dejado de funcionar el envío de formularios mediante PHP en 7 formularios que tengo funcionando.
No dan respuesta, simplemente me dicen que no hay cambios en su Sistema y que hable con mi web-designer.
Resulta que soy yo el web-designer.
Mis formularios han estado funcionando todos estos años y no he tenido que tocarlos. Ahora el comando PHP mail(...) no ejecuta su cometido. Y SIN EXPLICACIONES.

Ya me estoy buscando otro proveedor.
Steve (gumtrunk@y...)
Temps hébergé: plus de 3 ans
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I have been with aplus.net for over 3 years now and although there has been many problems I decided to stick with them because I had so many problems with previous hosts that i thought this one wasn't so bad for a shared hosting provider.

But as time went on, my view started to change for the worse:

1)
As many people with aplus.net, people used to send me emails I never received. When asked about it, all support could say was, well, it has been received by our server so it should be with you shortly... and guess what? It never did.

2)
Then they decided to add captcha feature to their form processing software. I have never seen such a bad integration in my life. After clicking on the submission form, customer were taken to a totally blank page with captcha on it... They couldn't care less about respecting the look and feel of your website! I complained about it but they said that I should install my own script... A nice way to say f@*! off, we don't care what you [lire la suite...]
fran (g4@g...)
Temps hébergé: 6 mois à 1 an
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they were recently purchased by hostopedia. since then it has been nothing but issue after issue with no end in sight. hostopedia is the worst i have ever dealt with and i keep losing money every day. stay away from aplus as they are just a helpdesk now and hostopedia is 10x worse than any old review you see on here about aplus.
C. Daynes (-pas d'email-)
Temps hébergé: plus de 3 ans
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I am a web designer. Based on a review CNET did on Aplus years ago, I put all my accounts under Aplus thinking they were reliable (thanks CNET). I was not a reseller - I just used their services. As time went by some clients had terrible problems particularly with email - the servers would go down with regularity, clients lost days of email and of course called me to complain. Aplus tech support always would indicate it was no big deal it would be fixed in 24 hours, it was always something out of their control etc. The email for those particular downtime would never be received. It just went into space somewhere. Of course, this made these clients unhappy with me. I obtained hosting for clients elsewhere and transferred domains after once again unsuccessfully calling tech support. Now get this... I've transferred the domain name away which causes the hosting to be null and void. I told the TechSupport person on the phone (which they have a note of in their records) that I [lire la suite...]
Jay Vince (jaysb7@h...)
Temps hébergé: moins d'un mois
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Wow, this is just an icing on the cake to go along with the horrible service I received.
Not only did I never get to use my dedicated server or any services but now I lose my money too. Sorry you should change your name from Aplus.net to FPlus.net, worst service Ive ever been exposed to. Just a bunch of thieves.

Thanks again Fplus.net
Temps hébergé: plus de 3 ans
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Used cedant.com (sub of Aplus.net) and our website and emails have been down for 2 weeks now. Data on our website also lost. Support is non-existent and same responses as the posts below. Contemplating taking legal action as we have lost business for 2 weeks. Will be back to post update. Gross negligence is a crime cedant/aplus. You need to take responsibility.
denny (ttidy@y...)
Temps hébergé: 1 à 2 ans
Note globale
Aplus.net hosting service is terrible, for past year, their have outage or some known network problem, they will not notify its customer!!! you find out your website was down after some hours later from your own customer...

When you call the their tech support, they will tell you they don't know anything about their outage, and telling you to go somewhere else if you are not happy about their service, their up time is terrible and non guaranteeable!!

I want to get out their service once the Holiday sesson is done! I am so fat up with them!
Brian (brianswebshop2@a...)
Temps hébergé: 1 à 2 ans
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My server has been down for 5 days now and they are still unable to provide me a date as to when it will be back up. And the sad thing is, they are still taking orders for new servers.

This is what is on their site

http://servers.aplus.net/servers_guarantee.html

and this is how they honor it:

Dear Sir or Madam,

Below is Your online chat session with Aplus.Net's representative:

2007-12-03 11:43:35: Visitor50039: status please
2007-12-03 11:43:40: jennys: hi
2007-12-03 11:43:43: jennys: let me check
2007-12-03 11:44:09: jennys: your server is still in our old data center
2007-12-03 11:44:13: jennys: there is a list of servers that we will move today but yours is not in there
2007-12-03 11:44:16: jennys: we move to the new facility first the servers using highest traffic so the bandwith can be shared better in the old data center
2007-12-03 11:44:21: jennys: you can contact us tomorrow for further information what servers will be moved
2007-12-03 11:48:27: [lire la suite...]
Rick (-pas d'email-)
Temps hébergé: 3 à 6 mois
Note globale
11/30/2007 - I have been with them for 6 months, and today is the second major outage! In fact today my server has been un reachable for most of the day! As soon as its up I am moving ASAP!

They keep quite about downtime hoping no customers notice... Stay clear of them!
-anonyme- (-pas d'email-)
Temps hébergé: 1 à 2 ans
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I've got a high end dedicated server plan. Aplus.net is really bad. I've had four major outages with them in the past two months. I am moving my server to a new host, but didn't want to take the time over the holidays. So I stayed with them. Big mistake. 25-75% package loss for the last 3.5 hours. Its November 29th, you can imagine the money I'm losing... Their customer support is horrible, they won't notify you about outages and they won't give you updates as they repair their systems. This is the third time there has been "router" problems in the last two months. I am just miserable... 1,000's of dollars down the tubes so far. Don't be like me, get a different dedicated server host.
laurent martin (lma.smm@g...)
Temps hébergé: 6 mois à 1 an
Note globale
I concur with many other contributors: Stay away from Aplus.net. Don't make the mistake we did. Their support is terrible and their quality of service below par. They have been down for the past 45 min and there is no one to be reached. Even their core commercial website (www.aplus.net) has been down. Their entire infrastructure is still down as I am writing.
This a testimonial to their capacity to keep your business up and running. By now my company has lost a few thousands of dollars of orders . I am looking forward to seeing what they will be offering to compensate for their failing. Reading the other posts i am not to hopeful. By the way, I also had charge issues. A couple month ago, they debited us twice.
I am taking my business elsewhere as soon as my IT team has the bandwidth to migrate our servers.
-anonyme- (-pas d'email-)
Temps hébergé: moins d'un mois
Note globale
Endless problems with their suport. Stay away from them! I had to file a claim with the BBB and do a charge back to get my money back from them. They didn't offer the services that they claimed on their website. When I asked about them, they told me that if I had searched the Knowledge Base, I would have seen that they defined the services differently than most. Bait and switch all the way.
Odenplan (franson@h...)
Temps hébergé: 6 mois à 1 an
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We had a dedicated server by them for 6 months.

They charge your credit card for services you don't order.

The last week it has had 12 hours downtime on the network itself. 4 + 4 + 4 = 12 hours. The server has been fine, but their network sucks.

The support has no clue about when and how they will fix their serious quality problem.

They claim a 99.99% uptime. They don't live up to that. Aplus.net is a fake. Just avoid them.
Matt D (mattd@h...)
Temps hébergé: 6 mois à 1 an
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I purchased a dedicated server from them and though I may have had a few problems they are very responsive and much better than any other company I have hosted with. I currently have just under 10 domains that I mange on my server with ease. The control panel/server administration software I use with it is Plesk which is by far the best I have ever used before. There are no hidden costs all costs are associated to what I have purchased and agreed to. If I do have a dispute about my bill they take it very seriously. Customer service here is outstanding and by far better than I would expect this type of company to have.
-anonyme- (-pas d'email-)
Temps hébergé: 1 à 2 ans
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Definitely do not use this company. I thought I had researched this company, but obviously not enough. I am having the same problems as the other reviewers. Hidden charges galore.
Mark (marklinford@b...)
Temps hébergé: 1 à 2 ans
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Stay away from this company at all costs. I used to host with Aplus.net. I chose to change hosting companies. I cancelled with Aplus.net and then they still went ahead and charged me for another year's worth of hosting even though I had cancelled and my site was being hosted with someone else. They would not refund my money even though they were clearly in the wrong. These people are rip-offs! Do not use this company.
Bra (bradford@v...)
Temps hébergé: 1 à 2 ans
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After I cancelled they sold my contact email address to spammers. Just another reason not to host with Aplus.net. See my email record for that email address that was only ever used for contact with them http://www.vosupply.com/aplusnet.gif
mark (maark_75@y...)
Temps hébergé: moins d'un mois
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AVOID! They couldn't solve a simple technical issue, so my website was useless. I cancelled the services using their online cancellation form, but they kept billing me. When I asked for refund, they lied that they never got my cancellation.
Jataun (msellis100@y...)
Temps hébergé: 1 à 2 ans
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This company has many hidden charges. I paid for services for the entire year when purchasing my plan. After that I recieved billing on my account (direct debit) every two weeks. I called to fix this several times during which their overseas customer service changed my plan and added another bill? My services were not working and I called in to have everything removed that I did was not included in the year plan once again. Most of my domains and services were not working and were paid for so I no longer wanted the service. They then charged me 80 and said dont pay till August. I recieved two bills a few months later for another 80$. At this point nothing was still working. I have paid for the domain for the year and they have taken it down months ago and want more money. I have never been able to get a decent call with them. None of them are in the US and they dont have good command of the English language. Dont do it !

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