Tierra Net negativo revisión #34814 por -anónimo- en feb 2018


Tierra Net consiguió un negativo revisión en
tierra.net
Tierra Net
P.O. BOX 502010
San Diego , CA 92150-2010
US
☎ Teléfono (877) 843-7721
Revisión del cliente #34814
1/10
-anónimo- ( -oculto- )
Tiempo alojado más de 3 años
Calificación global
I have been with Tierranet for well over 15 YEARS.... They used to be the BEST..... now, they have dropped the ball. I pay over $150/mo for MIVA support, yet, when we have MIVA problems, tierranet simply says... "That's a MIVA problem, not ours".... and pass the ball, YET THEY REFUSE TO OPEN A DIALOG with MIVA, as the intermediary they are supposed to be. But they have no problem taking my MONEY!..... I am sickened by the lack of support. Back in the day, I could actually TALK to a tech, and solve problems on the spot.... NOW... they will not ALLOW me to speak to any techs directly..... Problems must be escalated, and if I'm LUCKY, I get a response within about 3 days!! LAME!... and the response is not from the tech directly, but through a rep, translating what the tech told him/her. LAME.... LAME.... LAME. For a customer that has brought them HUNDREDS of THOUSANDS of dollars worth of business, I expect more consideration.... Again.... 15 years+ loyal customer, yet I am treated like S**T !!!

48 fuera de 50 los usuarios encontraron esta revisión útil!

-anónimo- ( reverendcorfield@s... ) revisión | -anónimo- ( duncan.erskine@g... ) revisión