Servage revisión #8482 por Haggag Hussein (haggaghussein@y...)


Servage consiguió un negativo revisión en
servage.net
Servage
Neustadt 16
Flensburg , SH 24939
DE
☎ Teléfono +39 0461 16098358
📠 Fax +39 0461 16098359
Revisión del cliente #8482
1/10
Haggag Hussein ( haggaghussein@y... )
Tiempo alojado 2 a 3 años
Calificación global
Caracteristicas
Precio de coste
Relación con el cliente
Panel de control
I have been with this company for about 3 years, I gave my log in details for a company to install a website in my FTP last year as I'm not a technically minded, it looks like that they placed a spam sending script in my FTP, I was notified about 8 months ago of it,I changed my passwords and told them please scan and delete all related spam scripts in my FTP as I don't know how to do that, they never replied, just came back to me after another month asking to pay 30 Euro penalty for the spam scripts, told them I requested those to be removed and they never helped me, I deleted all my websites and files from their server to make sure no spam there but they placed my account on hold, I've sent at least 20 messages asking for the VP's email address or phone number and in each time the Rep says they will come back to me till the Ticket closes.

There is no phone number and no supervision on the Reps either, I was promised at least 5 times in the last 8 months to investigate and get back to me but never happened.

Do not use them, Their Staff are not trained enough and no follow up, apart from this they do have a good Uptime.

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