Host for LIFE negativo revisión #28910 por Charlotte Cann en ago 2014


Host for LIFE consiguió un negativo revisión en
hostforlife.eu
Host for LIFE
12-14 Mansion House Place
London ec4n 8bj
UK
☎ Teléfono +4463547868
Revisión del cliente #28910
1/10
Charlotte Cann ( -sin correo electrónico- )
Tiempo alojado 1 a 2 años
Calificación global
Caracteristicas
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Relación con el cliente
Panel de control
The worst and rudest customer service I've ever encountered. Apart from almost 2 weeks of downtime when they upgraded their servers, I cannot fault their uptime at all. However, we encountered numerous problems (error messages), which gradually increased over time. After admitting the server we were on (as if we chose it which 'one' they placed us on!) didn't support the version of PHP our site content management software used (Joomla). This was despite us having encountered problems over the past few weeks, not months - and we upgraded our Joomla almost 6 months ago. Joomla got blamed for it, we got blamed for it, and told not to point the finger.....erm, how rude! Not a professional response whatsoever. We were also TOLD to revert back to using Joomla 2.5, and not to do such silly things like using the software WE choose, on OUR website without asking their permission first! I'm not joking. Stay well away.

Prior to this, I do have to say they were ok. Not good, most definitely not, but ok/satisfactory. Being left hanging with no website due to their downtime for almost 2 weeks whilst they do internal maintenance does not do my custom any good. On previous occasions, we only had very minor problems and couldn't fault the customer service, but this final incident was way too much and not a company I would ever wish to do business with or associate with in any way let alone recommend to anybody

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