✔ Infomaniak revisión
17 opiniones de usuarios; 0 respuestas de apoyo; 0 testimonios; 15 productos, 0 promociones, 8 cuentas sociales; 59.215 dominios alojados, Alexa #13767; 📆 listado 2015 (#20877)
Rue Eugène-Marziano 25
Les Acacias , GE 1227 CH
☎ Teléfono +41 22 820 3544
📠 Fax +41 22 820 3546
📧 hostmaster@i...Idioma (s) del sitio web: en-US fr-FR de-DE it-IT es-ES
👪 Opiniones de clientes más recientes
📅
-anónimo- (ppalicante@h...)
😠 Infomaniak es una estafa.
Contraté un dominio privado con ellos y lo configuré sin reanudar automáticamente, pero ellos, sin mi permiso y cobrándome más de lo debido.
No recomendable.
Contraté un dominio privado con ellos y lo configuré sin reanudar automáticamente, pero ellos, sin mi permiso y cobrándome más de lo debido.
No recomendable.
📅
Fabian Belser (fabianbelser@g...) / videobelser.ch
😠 I have 3 unanswered questions to the support I sent them on December 29th 2020, the second one on January 8th 2021 and the third one on January 30th 2021. INFOMANIAK IS EXPENSIVE BUT THE SUPPORT DOESN'T ANSWER.
📅
-anónimo- (dickciochepens@g...) / diversi-siti.net
😠 Decisamente scadente, servizi offerti non allineati con quanto promettono e indicato nel loro sito. L'assistenza è pessima. Domandate e aspettate almeno 2 giorni. Ma siate pronti anche alla settimana. Se vi è un problema da risolvere vi rispondono 2 o 3 volte, dopodiché vi ignoreranno. Sconsigliatissimo se si intende usarlo per lavoro. Meglio pagare poco di più per un assistenza migliore (nel mio caso promettono 200mb di allegati, fornisci loro lo screenshot con l'errore del loro sistema settato a 25 mb, l'assistenza sostiene di non riscontrare il problema e di controllare il mio sistema operativo, firewall etc), ovviamente utilizzo il loro webmail.
Más críticas
📄 Revisión editorial
🔧 Servicios: Alojamiento webRegistro de Dominio Centro de datos propio⇔ Dominios redirigidos: infomaniak.ch infomaniak.fr
Desde que inició su actividad en 1994, Infomaniak ha desarrollado competencias en el campo. También han sido un proveedor de alojamiento ecológico desde 2007, por lo que utilizan energía renovable.
Tienen más de 200.000 clientes y prometen un alto rendimiento del servicio y disponibilidad de soporte.
La empresa se especializa en las siguientes soluciones de alojamiento web:
- Alojamiento compartido;
- Alojamiento en la nube;
- Alojamiento de correo electrónico;
- Colocación;
- Registro de dominio;
- Certificados SSL;
El alojamiento compartido ofrece a los clientes posibilidades de ampliar sus servidores: más almacenamiento y más sitios web. Pueden configurarlos de la manera que quieran y estos también incluyen bases de datos MySQL ilimitadas, nombres de dominio ilimitados, SSL EV o DV gratuito y respaldo diario. Su plan de alojamiento web está optimizado para WordPress, así como para múltiples aplicaciones (Joomla, Prestashop) que lo acompañan.
Su servicio en la nube administrado también se puede configurar según sus necesidades. La personalización puede alcanzar el almacenamiento SSD de 2 TB, 32 CPU, 96 GB de RAM y 400 sitios web. Los clientes también pueden personalizar las configuraciones de software (node.js, bibliotecas PHP) y elegir su motor de caché (varnish, apc / opcache, memcache).
💰 Precio de coste
Los planes tienen tarifas razonables, aunque son un poco caros. La compañía ofrece una gran variedad de funciones por los precios que emplea, pero algunos clientes aún pueden encontrar que los planes son costosos.
La facturación se realiza mensual o anualmente según el producto. No mencionan la posibilidad de reembolso.
⌛ Confiabilidad
Ofrecen una garantía de tiempo de actividad superior a la estándar para la industria del alojamiento, 99,99%.
🏢 Centro de datos
La empresa tiene su sede en Ginebra, Suiza. La empresa también tiene un centro de datos ubicado en Winterthur, Suiza.
Cuentan con las certificaciones ISO 14001, ISO 50001 e ISO 27001, que es otra garantía de que la empresa proporciona una supervisión y gestión eficiente del servidor.
✍️ Atención al cliente
Para el soporte técnico, los clientes pueden elegir entre enviarles un correo electrónico (están disponibles de lunes a domingo entre las 6:00 a.m. y las 9:00 p.m.) o llamarlos al número de teléfono que muestran en su sitio web (disponible de lunes a viernes entre las 6:00 a.m. y 5.50 PM).
Ofrecen soporte en varios idiomas y prometen responder preguntas y solicitudes en poco tiempo. Los clientes también pueden consultar su base de conocimientos, las preguntas frecuentes y los tutoriales en vídeo para obtener ayuda y orientación con el servidor.
🔨 Panel de control
Infomaniak proporciona a los clientes su panel de control propio .
🎯 Conclusión
Infomaniak es un proveedor de alojamiento ecológico que ofrece soluciones de alojamiento web equipadas con funciones avanzadas. Sin embargo, los clientes no pueden encontrar servidores dedicados disponibles en Infomaniak.La empresa ofrece precios justos por sus servicios de alojamiento, pero estos pueden parecer aún más elevados que los precios ofrecidos por otras empresas.
Hay muchas formas de resolver un problema, ya que los clientes pueden ponerse en contacto con el servicio de atención al cliente o consultar sus tutoriales, preguntas frecuentes o base de conocimientos para obtener ayuda.
Infomaniak es una buena opción, ya que se ejecutan en hardware avanzado y servicios bien equipados.
🌏 Ubicaciones de servidor:
Geneva📢 Páginas especiales
Sitio web de investigación para Infomaniak en agosto 3, 2020 por WebHostingTop
🎁 Infomaniak Promociones
No hay cupones de sitios web anunciados! ¿Desea obtener una excelente oferta de alojamiento web mediante vales? Revisa nuestra lista actual de cupones de alojamiento web!
Si administra esta marca, debe iniciar sesión para actualizar sus promociones!
Si administra esta marca, debe iniciar sesión para actualizar sus promociones!
Usted puede envíe directamente su cupón aquí!
Añade tu código de promoción
Planes📤 Infomaniak Productos del sitio web
| 🔧 Compartido - 💻 Linux | Mantenga el mouse sobre las características! | 💰Precio | 💿 Espacio del disco | 📶 Transferir | 📆 Actualizado | 🆓 Dominio gratuito / 🔌 Permitido |
|---|---|---|---|---|---|---|
| Free | caracteristicas💳 Métodos de pago : Tarjetas de crédito / débito / prepago, PayPal, Transferencia bancaria, Cheque pagos 🔨 Panel de control : [En casa] ✍️ Opciones de soporte : Email, Mesa de ayuda, Teléfono / Toll-Free 🔌 Dominios alojados : Ilimitado 🆓 Dominios libres : 0 📌 IPs dedicadas : 0  Basic technologies for a static website (HTML, CSS)10 MB disc space Unlimited traffic (1 GB / month) FTP access without SSH 🔗 URL del plan : https://www.infomaniak.com/en/hosting/prices-and-characteristics | gratis | 10 GB | 1 GB | 0 / ilimitado | |
| Hosting only | caracteristicas💳 Métodos de pago : Tarjetas de crédito / débito / prepago, PayPal, Transferencia bancaria, Cheque pagos 🔨 Panel de control : [En casa] 🔧 Categoría : Apoyo, Wordpress ✍️ Opciones de soporte : Email, Mesa de ayuda, Teléfono / Toll-Free 🔌 Dominios alojados : 20 🆓 Dominios libres : 0 📌 IPs dedicadas : 0 Popular technologies for dynamic sites (HTML, CSS, PHP, MySQL/MariaDB, Apache, etc.)From 20 to 100 websites (domains not included) From 250 to 500 GB SSD space WordPress with Divi +100 CMS in a single click Unlimited traffic FTP access and SSH 🔗 URL del plan : https://www.infomaniak.com/en/hosting/prices-and-characteristics | €5,75/mes. | 250 GB SSD | sin medir | 0 / 20 | |
| 🔧 Colocación | Mantenga el mouse sobre las características! | 💰Precio | 📶 Transferir | 📆 Actualizado | 📌 IPs dedicadas | |
| 10U - Geneva | caracteristicas💳 Métodos de pago : Tarjetas de crédito / débito / prepago, PayPal, Transferencia bancaria, Cheque pagos 🔨 Panel de control : [En casa] ✍️ Opciones de soporte : Email, Mesa de ayuda, Teléfono / Toll-Free 📌 IPs dedicadas : 1  Capacity 10 UnitsMeasure (L - P) 80cm - 100cm Energy 1 kWh included Bandwidth 100 Mbps included Traffic unlimited IP addresses offered Sign in RJ45 Secured access 24/7 Commissioning at your convenience Electrical redundancy included Additional [...] 🔗 URL del plan : https://www.infomaniak.com/en/hosting/datacenter-housing | €385,00/mes. | sin medir | 1 | ||
| 20U - Geneva | caracteristicas💳 Métodos de pago : Tarjetas de crédito / débito / prepago, PayPal, Transferencia bancaria, Cheque pagos 🔨 Panel de control : [En casa] ✍️ Opciones de soporte : Email, Mesa de ayuda, Teléfono / Toll-Free 📌 IPs dedicadas : 1 Capacity 20 UnitsMeasure (L - P) 80cm - 100cm Energy 1.6 kWh included Bandwidth 100 Mbps included Traffic unlimited IP addresses offered Sign in RJ45 Secured access 24/7 Commissioning at your convenience Electrical redundancy included Additional [...] 🔗 URL del plan : https://www.infomaniak.com/en/hosting/datacenter-housing | €550,00/mes. | sin medir | 1 | ||
| 46U - Geneva | caracteristicas💳 Métodos de pago : Tarjetas de crédito / débito / prepago, PayPal, Transferencia bancaria, Cheque pagos 🔨 Panel de control : [En casa] ✍️ Opciones de soporte : Email, Mesa de ayuda, Teléfono / Toll-Free 📌 IPs dedicadas : 1 Capacity 46 UnitsMeasure (L - P) 60cm - 100cm Energy invoice Bandwidth 100 Mbps included Traffic unlimited IP addresses offered Sign in RJ45 Secured access 24/7 Commissioning at your convenience Electrical redundancy single installation fee [...] 🔗 URL del plan : https://www.infomaniak.com/en/hosting/datacenter-housing | €671,00/mes. | sin medir | 1 | ||
| 🔧 Cloud - 💻 Linux | Mantenga el mouse sobre las características! | 💰Precio | 💿 Espacio del disco | 📶 Transferir | 📆 Actualizado | 🔋 RAM / 📌 IPs dedicadas |
| Managed 1 | caracteristicas💳 Métodos de pago : Tarjetas de crédito / débito / prepago, PayPal, Transferencia bancaria, Cheque pagos 🔨 Panel de control : [En casa] 🔧 Categoría : Totalmente administrado ✍️ Opciones de soporte : Email, Mesa de ayuda, Teléfono / Toll-Free 🔋 RAM : 12000 MB 💪 UPC : 4 Cores 🔌 Dominios alojados : 20 🆓 Dominios libres : 0 📌 IPs dedicadas : 0  Cloud Server ManagedDisk Space From 100 GB to 1 TB, 100% SSD Increase your VPS storage space to suit your needs. The MySQL databases and logs are stored on the Cloud Server. My WordPress Site Optimised hosting for WordPress Install WordPress in [...] 🔗 URL del plan : https://www.infomaniak.com/en/hosting/managed-cloud-server | €29,00/mes. | 250 GB SSD | sin medir | 12 GB / 0 | |
| 6 vCPU | caracteristicas💳 Métodos de pago : Tarjetas de crédito / débito / prepago, PayPal, Transferencia bancaria, Cheque pagos 🔨 Panel de control : [En casa] ✍️ Opciones de soporte : Email, Mesa de ayuda, Teléfono / Toll-Free 🔋 RAM : 18000 MB 💪 UPC : 6 vCPU 🔌 Dominios alojados : 20 🆓 Dominios libres : 0 📌 IPs dedicadas : 0 Unlimited trafficInfomaniak facilitates your success and does not put any monthly traffic limit on your Cloud Server. Uptime guaranteed at 99.99% Infomaniak is committed to offering a 99.99% service availability. Network infrastructure 10 [...] 🔗 URL del plan : https://www.infomaniak.com/en/hosting/managed-cloud-server | €82,00/mes. IVA inc | 580 GB | sin medir | 18 GB / 0 | |
| 🔧 Dominios | Mantenga el mouse sobre las características! | 💰Precio | 📆 Actualizado | |||
| .ch | caracteristicas💳 Métodos de pago : Tarjetas de crédito / débito / prepago, PayPal, Transferencia bancaria, Cheque pagos 🔨 Panel de control : [En casa] ✍️ Opciones de soporte : Email, Mesa de ayuda, Teléfono / Toll-Free  .biz 18,50 € / year.org 13,70 € / year .net 12,45 € / year .me 9,90 € / year .art 12,75 € / year 🔗 URL del plan : https://www.infomaniak.com/en/domains/prices | €4,58/año IVA inc | ||||
| .com | caracteristicas💳 Métodos de pago : Tarjetas de crédito / débito / prepago ✍️ Opciones de soporte : Email, Mesa de ayuda, Teléfono / Toll-Free 🔗 URL del plan : https://www.infomaniak.com/en/domains/prices | €7,40/año IVA inc | ||||
| 🔧 Certificados SSL | Mantenga el mouse sobre las características! | 💰Precio | 📆 Actualizado | 🔐 Dominios protegidos | ||
| Free (Let's Encrypt) | caracteristicas💳 Métodos de pago : Tarjetas de crédito / débito / prepago, PayPal, Transferencia bancaria, Cheque pagos 🔨 Panel de control : [En casa] 🔧 Categoría : Totalmente administrado ✍️ Opciones de soporte : Email, Mesa de ayuda, Teléfono / Toll-Free 🔐 Dominios protegidos : 1  SecurityPadlock in the browser address bar. SHA-2 and 2048-bit encryption. Whether you are an individual, an SME or a multinational corporation, Infomaniak offers the types of SSL certificates that you need to secure and ensure the growth of [...] 🔗 URL del plan : https://www.infomaniak.com/en/secure/ssl-certificates | gratis | 1 | |||
| Standard (DV Certificate) | caracteristicas💳 Métodos de pago : Tarjetas de crédito / débito / prepago, PayPal, Transferencia bancaria, Cheque pagos 🔨 Panel de control : [En casa] 🔧 Categoría : Totalmente administrado ✍️ Opciones de soporte : Email, Mesa de ayuda, Teléfono / Toll-Free 🔐 Dominios protegidos : 1 SecurityPadlock in the browser address bar. SHA-2 and 2048-bit encryption. Assurance Guarantee of $ 10'000 Whether you are an individual, an SME or a multinational corporation, Infomaniak offers the types of SSL certificates that you need to [...] 🔗 URL del plan : https://www.infomaniak.com/en/secure/ssl-certificates | €1,13/mes. IVA inc | 1 | |||
| Business (EV Certificate) | caracteristicas💳 Métodos de pago : Tarjetas de crédito / débito / prepago, PayPal, Transferencia bancaria, Cheque pagos 🔨 Panel de control : [En casa] 🔧 Categoría : Totalmente administrado ✍️ Opciones de soporte : Email, Mesa de ayuda, Teléfono / Toll-Free 🔐 Dominios protegidos : 1 SecurityPadlock in the browser address bar. SHA-2 and 2048-bit encryption. Assurance Guarantee of $ 10'000 Trust Your company in the address bar. Company authentication. Whether you are an individual, an SME or a multinational corporation, [...] 🔗 URL del plan : https://www.infomaniak.com/en/secure/ssl-certificates | €4,45/mes. IVA inc | 1 | |||
| 🔧 Correos electronicos - 💻 Linux | Mantenga el mouse sobre las características! | 💰Precio | 📆 Actualizado | |||
| Standard | caracteristicas💳 Métodos de pago : Tarjetas de crédito / débito / prepago, PayPal, Transferencia bancaria, Cheque pagos 🔨 Panel de control : [En casa] ✍️ Opciones de soporte : Email, Mesa de ayuda, Teléfono / Toll-Free  All offers are available for a maximum of 300 users.A domain name is required to order a kSuite. * Offer valid for a period of 12 months, then the standard price will be applied. **You can modify the periodicity (monthly or annual) directly in [...] 🔗 URL del plan : https://www.infomaniak.com/en/hosting/service-mail | gratis | 15 GB | sin medir | ||
| Pro | caracteristicas💳 Métodos de pago : Tarjetas de crédito / débito / prepago, PayPal, Transferencia bancaria, Cheque pagos 🔨 Panel de control : [En casa] ✍️ Opciones de soporte : Email, Mesa de ayuda, Teléfono / Toll-Free 🔗 URL del plan : https://www.infomaniak.com/en/hosting/service-mail | €3,29/año IVA inc | 3000 GB | sin medir | ||
| Company | caracteristicas💳 Métodos de pago : Tarjetas de crédito / débito / prepago, PayPal, Transferencia bancaria, Cheque pagos 🔨 Panel de control : [En casa] ✍️ Opciones de soporte : Email, Mesa de ayuda, Teléfono / Toll-Free 🔗 URL del plan : https://www.infomaniak.com/en/hosting/service-mail | €6,21/año IVA inc | 6000 GB | sin medir |
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📊 Estadísticas web
| ⚑ Focalización: | Suiza |
| 📂 Detalles para https://www.infomaniak.com/en | |
|---|---|
| 📥 Sitio web de DNS: | MX::mta-gw.infomaniak.ch => 83.166.143.58 ( Carouge ) / Infomaniak Network SA - infomaniak.ch ns2.infomaniak.ch => 84.16.67.66 ( Carouge ) / Infomaniak Network SA - infomaniak.ch ns1.infomaniak.ch => 84.16.66.66 ( Carouge ) / Infomaniak Network SA - infomaniak.ch |
| 🔨 Software de servidor: | Apache |
| 📌 Sitio web IP: | 185.125.25.1 |
| 📍 Localización de IP: | Switzerland, Geneve, Carouge - ver los mejores proveedores en Confoederatio Helvetica, Genève |
| 🔗 Nombre del ISP / URL del ISP: | Infomaniak Network SA, infomaniak.ch |
✅ Recomendaciones de clientes
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📋 Infomaniak Noticias / Comunicado de prensa
No hay noticias escritas en el idioma es
📣 Infomaniak Redes sociales
https://twitter.com/infomaniak
La cuenta comenzó desde mayo, 2009 , ya tiene 5301 tweets con 8962 seguidores y 94 amigos. Última actividad en .
La cuenta comenzó desde mayo, 2009 , ya tiene 5301 tweets con 8962 seguidores y 94 amigos. Última actividad en .
Idioma fr de en ht it
https://www.facebook.com/infomaniaknetwork/
Infomaniak Network la cuenta tiene un montón de gusta, hablando de ellos muchas gente. Última actividad en .
Infomaniak Network la cuenta tiene un montón de gusta, hablando de ellos muchas gente. Última actividad en .
Idioma en
https://www.linkedin.com/company/infomaniak-network-sa/
Infomaniak Network SA (establecido 1994) es un Privately Held entidad teniendo 742 seguidores en LinkedIn y 51-200 empleados, industria Internet.
Infomaniak Network SA (establecido 1994) es un Privately Held entidad teniendo 742 seguidores en LinkedIn y 51-200 empleados, industria Internet.
Infomaniak Blog Utilizando Wordpress version 6.2.5. Primer post de octubre, 2016, con total 194 artículos, Idioma en-US (lenguaje real fr). Último post en
📈 Tendencia de dominios
Opiniones👪 Infomaniak Calificaciones de clientes
Las estadísticas rápidas de Infomaniak perfil muestra una nota promedio de 5,4 de 10, contando 17 opiniones. (algunos enumerados en la parte superior de la página)
Como visitante puedes califica a este proveedor directamente aquí! Si usted es parte del equipo de soporte, puede responder a estas revisiones yendo a iniciar sesión
Como visitante puedes califica a este proveedor directamente aquí! Si usted es parte del equipo de soporte, puede responder a estas revisiones yendo a iniciar sesión
Añade tu propia reseña [Alternar a la forma básica / avanzada]
Información requerida
| (8 = 47,06%) | |
|---|---|
| (1 = 5,88%) | |
| (8 = 47,06%) |
Filtrar por idioma: MOSTRAR TODO(17) EN(12) FR(2) ES(1) IT(1) DE(1)
Se aplicó el filtro de idioma para las reseñas escritas en ES
📅
-oculto- (pittaluga.tim@g...) / bewertungenkaufen.ch
😠 Ich musste für Kunden Domains registrieren, erstmal auf meinem Konto Parkieren, schon das zweite Mal wurde ich gesperrt, letztes mal musste ich um mich zu intentivizieren meine ID schicken, da der link welcher man erhält beziehungsweise die app dazu nicht funktioniert. Das Geld hat Infomaniak erhalten mich jedoch gesperrt und der Domain gilt nach wie vor als zu haben. Infomaniak hat nicht einmal einen Stern verdient keinerlei Antwort auf meine Email Anfrage, bereits schon seit zwei Tagen. Wir werden daher alle 54 Domains zu einem Benutzer Freundlicher Anbieter tranverieren, Infomaniak war einst wirklich klasse, immer mehr nimmt jedoch die Benutzerfreundlichkeit deutlich ab.
📅
-anónimo- (-oculto-) / godart-inter.net
😠 Hi,
I tend to agree with the fact that probably things went for the worse. I have been using mostly their storage and email for material I did not want to store elsewhere for privacy reason as well as a more private email. I had no reason to complain but then again I was not using much of their services.
Two years ago, I missed a payment. They contacted me on my secondary email to warn me about it and I reacted accordingly. This time, they sent it on my hosted email only and within 7 days had deleted all my data. Within 15 days I asked them to restore a back-up as I had very important documents there: they had none.
Infomaniak had the right to delete the few gigabytes I had on their servers after a failed payment. But you might ask yourself you want to commit to a company that handles a 10 year customer that way.
There has been a lot of complains about their new console and the new products they shipped seem hastily put together. If you claim to want to [lee mas...]
I tend to agree with the fact that probably things went for the worse. I have been using mostly their storage and email for material I did not want to store elsewhere for privacy reason as well as a more private email. I had no reason to complain but then again I was not using much of their services.
Two years ago, I missed a payment. They contacted me on my secondary email to warn me about it and I reacted accordingly. This time, they sent it on my hosted email only and within 7 days had deleted all my data. Within 15 days I asked them to restore a back-up as I had very important documents there: they had none.
Infomaniak had the right to delete the few gigabytes I had on their servers after a failed payment. But you might ask yourself you want to commit to a company that handles a 10 year customer that way.
There has been a lot of complains about their new console and the new products they shipped seem hastily put together. If you claim to want to [lee mas...]
📅
-anónimo- (-sin correo electrónico-)
😁 nothing to complain about. the support is very technical, very accessible and always present. we always have access to the follow-up of the events to come or in progress so that we are never helpless. their administration console evolves constantly to allow us always more functionalities.
📅
-anónimo- (-sin correo electrónico-)
😁 Plus que satisfait, des services très réactifs, l’interface est intuitive, globalement très bien ! Je recommande
📅
-oculto- (-sin correo electrónico-)
😁 Une relation client au top. Le jour et la nuit par rapport à OVH.
De très bon prix par rapport à la Suisse.
Et une excellente alternative au gafam
De très bon prix par rapport à la Suisse.
Et une excellente alternative au gafam
📅
-oculto- (Bob@y...)
😁 One of the best clients service I encounter in IT over the years. Always willing to help even in areas where they are not obligated to. Service itself is quite cheap for the quality offered. I'll recommend Infomaniak any day.
📅
-anónimo- (-sin correo electrónico-)
😁 Never had a problem! A very reliable infrastructure and they care A LOT for the environment.
- Hosting shared servers are very powerfull and my sites are very fast
- You can install nodeJS, mongoDB, Varnish, Redis, etc in one click on a private server
- Support is very kind and answers fast. Only very technical questions take longer to be answered.
Very happy with them!
- Hosting shared servers are very powerfull and my sites are very fast
- You can install nodeJS, mongoDB, Varnish, Redis, etc in one click on a private server
- Support is very kind and answers fast. Only very technical questions take longer to be answered.
Very happy with them!
📅
-anónimo- (-oculto-) / progresser-en-informatique.com
😁 I have been hosting my sites at infomaniak for over 10 years and I recommend this host without any hesitation. The products are constantly evolving and the support is really responsive and attentive.
📅
-anónimo- (-sin correo electrónico-)
😞 Unreliable services and support.
Even with the paid plan, I was not able to contact them to know why they blocked some features on my website on a Friday. The services are so slow they are barely usable.
Used to be okay, it is no longer the case.
Even with the paid plan, I was not able to contact them to know why they blocked some features on my website on a Friday. The services are so slow they are barely usable.
Used to be okay, it is no longer the case.
📅
-anónimo- (team@w...) / francetabs.com
😠 I've been a client for the past 10 years, and it used to be a very good service. But since 2015 when they launched their new console, it's getting worse and worse, especially their support. It was never exceptional, but at least they did their best to assist you. Now, not only they only offer a very limited support over the week-end (it's closed between 6PM Friday until to 7AM Monday), which is a no go. they claim to be on top of their game, but don't offer any support on week-ends (well, you can still submit an 'urgent' ticket, but don't expect an answer), seriously?
Here is a relevant example of their incompetence: we can't start node.js, which is available on our server. For some reason it generates an error. 10 days (!!) after our initial support request (we got the first reply after 48hours), they ask us to send them the command we use for the 3rd time! Not only that's the command they give in their FAQ, but how you start node.js anyway. And that's just one of the multiple [lee mas...]
Here is a relevant example of their incompetence: we can't start node.js, which is available on our server. For some reason it generates an error. 10 days (!!) after our initial support request (we got the first reply after 48hours), they ask us to send them the command we use for the 3rd time! Not only that's the command they give in their FAQ, but how you start node.js anyway. And that's just one of the multiple [lee mas...]
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-anónimo- (tatayoyo@p...) / objectif-terre.ch
😁 Hello, we are pleased to give a very positive opinion for the professionalism of infomaniak. Attentive to his clients and always ready to help us by having very pleasant advisors most of the time.
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-anónimo- (-oculto-) / barbara-photography.com
😁 The best quality/price ratio for high quality web hosting. The support is very available and efficient, the infrastructure is reliable and Infomaniak is constantly evolving its services without increasing its prices!
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freetz (freetz@h...) / darkboard.net
😠 Unprofessional Host
They have decided to suspend my account with informing me in advance on a friday at 4PM for reasons they cannot even justify (claiming a complain from Clean-MX which I have contacted and have denied this information).
They were unable to reply to my requests between 4 and 6PM because customer service was too busy and of course there is no support on weekend. This is not acceptable so don't host anything there excepted if it's not important or if you can accept unreliable hosting and just need cheap hosting.
They have decided to suspend my account with informing me in advance on a friday at 4PM for reasons they cannot even justify (claiming a complain from Clean-MX which I have contacted and have denied this information).
They were unable to reply to my requests between 4 and 6PM because customer service was too busy and of course there is no support on weekend. This is not acceptable so don't host anything there excepted if it's not important or if you can accept unreliable hosting and just need cheap hosting.
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albert quay (beachbreeze@l...) / joomla.com
😠 infomaniak.ch is abolsutely terrible.
I stummbled on their services while looking to host a client account. They seemed ok and I called ahead to make sure they weren't deadbeats. I paid for service and got my confirmation email, I wait a day or so and email back inquiring about the ftp info? They stated that since I was from the US i needed to scan my passport to prove my identification, mind you this is AFTER I paid for service. I checked and this request is very illegal.
Now its been a couple weeks and I'm still waiting for a refund. When I inquired about that, they flat out said " Sorry but we're on vacation and have a reduced staff, we'll take care of your refund when we return"...
I stummbled on their services while looking to host a client account. They seemed ok and I called ahead to make sure they weren't deadbeats. I paid for service and got my confirmation email, I wait a day or so and email back inquiring about the ftp info? They stated that since I was from the US i needed to scan my passport to prove my identification, mind you this is AFTER I paid for service. I checked and this request is very illegal.
Now its been a couple weeks and I'm still waiting for a refund. When I inquired about that, they flat out said " Sorry but we're on vacation and have a reduced staff, we'll take care of your refund when we return"...
Infomaniak -contra- 
Infomaniak -contra- 
Infomaniak -contra- 
Infomaniak -contra-