1&1 IONOS Germany Negativ Bewertungen #30020 durch -anonym- auf 2015


1&1 IONOS Germany hat ein Negativ Bewertungen auf
ionos.de
1&1 IONOS Germany
Elgendorfer Straße 57
Montabaur , RP 56410
DE
☎ Telefon +49 721 170 5522
Kundenbewertung #30020
1/10
-versteckt- ( -versteckt- )
Zeit Gehostet 2 bis 3 Jahre
Globale Bewertung
Eigenschaften
Preis Kosten
Kundenbeziehung
Systemsteuerung
The worst provider ever

They are really bad. The modem i have is like 3years old and they want me to buy another one. Since few weeks the internet is slow and I'm disconnected every hour. They told me it's because the modem is "dead" and i have to change it. Since they told me this internet is not working AT ALL and they don't even want to test the lign. They are not nice on the phone and they just keep telling that:
1) i have to but a new modem
2)even if i buy a new modem internet will be slow because I'm too far from the line. I would need to change for the cable(and re-sign for like 2 years of course!)
They are real bandits and before they 'found the trick' about "you have to buy a new modem and to change the DSL" each time i called them they were able to solve the problem. Now they don't even try.
One of the time i called the man told 'oh i don't understand why we've lower your internet speed...' I ask him to repeat and he said 'i mean your modem is really old and you're getting disconnected because of it...'.
I'm pretty sure they voluntary disconnected us just so that we buy the new modem and that we re-sign for another 2years...

96 aus 109 Benutzer fanden diese Bewertung hilfreich!

-anonym- ( info@1... ) Bewertungen | Hitler ( hitler@l... ) Bewertungen