AvaHost Negativ Bewertungen #18760 durch Thomas (thomas.sollars@g...)
AvaHost hat ein Negativ Bewertungen auf
563 Bachelor Avenue street
Belize City BZ
☎ Telefon +1 (206) 350-91-89
📠 Fax +1 (206) 350-91-89
📧 support@a...Thomas ( thomas.sollars@g... )
Shut down with no warning, and no good reason.
I've been a customer of Avahost for over three years, with very few hiccups.
Two days ago, they shut me down - a primary domain and two additional domains I use for business, mainly email.
There was NO warning, nothing. I am paid up, in full.
I tried contacting Avahost through email, their silly online chat (which appears to be online, but isn't), their online form, and finally their job ticket system (which is sort of buried.)
I received the usual automated response, then a response from someone named "Alisha" that she was looking into the problem.
An hour later, I received another email from "Alisha" that she was sending it to her admin.
An hour passed, with no response.
So I emailed Alisha and her admin (sales email address), asking for fast resolution.
Four hours later, I received an email from "Max" with a ONE WORD answer: "SPAM", and an attached example of said "spam."
The "spam" in question was from my wife's email address - or appeared to be so.
I checked out her computer, and someone certainly is sending out spam email with her email in the "from" field, but with random other names in the name field.
I looked over a few of the return emails, and determined they could not be from her machine - her laptop has been turned OFF for three days, and there were emails sent during that time.
So, the email was obviously stolen and spoofed - probably from one of her friends' infected computers.
This is not something we, the end users, can help, but golly-gee if Avahost had CONTACTED ME about it, it is something we might have been able to help RESOLVE!!!
Instead, they switched off all service for me, a paying customer.
They have my money, and I have no service.
To me, this makes them THIEVES.
Stay away from them. They're either incompetent, shady, or both.
Switching services, right now.
I've been a customer of Avahost for over three years, with very few hiccups.
Two days ago, they shut me down - a primary domain and two additional domains I use for business, mainly email.
There was NO warning, nothing. I am paid up, in full.
I tried contacting Avahost through email, their silly online chat (which appears to be online, but isn't), their online form, and finally their job ticket system (which is sort of buried.)
I received the usual automated response, then a response from someone named "Alisha" that she was looking into the problem.
An hour later, I received another email from "Alisha" that she was sending it to her admin.
An hour passed, with no response.
So I emailed Alisha and her admin (sales email address), asking for fast resolution.
Four hours later, I received an email from "Max" with a ONE WORD answer: "SPAM", and an attached example of said "spam."
The "spam" in question was from my wife's email address - or appeared to be so.
I checked out her computer, and someone certainly is sending out spam email with her email in the "from" field, but with random other names in the name field.
I looked over a few of the return emails, and determined they could not be from her machine - her laptop has been turned OFF for three days, and there were emails sent during that time.
So, the email was obviously stolen and spoofed - probably from one of her friends' infected computers.
This is not something we, the end users, can help, but golly-gee if Avahost had CONTACTED ME about it, it is something we might have been able to help RESOLVE!!!
Instead, they switched off all service for me, a paying customer.
They have my money, and I have no service.
To me, this makes them THIEVES.
Stay away from them. They're either incompetent, shady, or both.
Switching services, right now.
71 aus 80 Benutzer fanden diese Bewertung hilfreich!