✔ HostMySite review
10 user reviews; 0 support responses; 0 testimonials; 10 products, 1 promotion, 8 social accounts; 46,288 hosted domains, Alexa #292484; 📆 listed 2005 (#997)
650 Pencader Drive
Newark , DE 19702 US
☎ Phone +1 302 731 4948
📧 sales@h...Website language(s): en-US
👪 Most Recent Customer Reviews
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-anonymous- (insufficientscotty@g...) / insufficientscotty.com
😠 I recently logged into my wordpress account, and received a message that the version I was using was now officially unsupported. I was using 3.9.40 (I know, but if it ain't broke). I wanted to upgrade to the newest version, 6.1, but was unable to do so, since my server only had PHP 5.6, released in 2014. When I inquired about moving to a new server, they told me they didn't have any. I repeated myself because surely that can't be true. You're a webhost that doesn't upgrade your servers? They assured me they understood and indeed, they had no newer servers onto which I could move, but they had a partner company they could put me in touch with. No thank you. I'll find a new hew host then.
In preparation for the move, I asked what my temp domain was, so I could access all my content while DNS was propagating to the new server. 8 hours after my email I received a response where they told me they did not provide one. I told them that is impossible, since the cheap linux hosting plans [read more...]
In preparation for the move, I asked what my temp domain was, so I could access all my content while DNS was propagating to the new server. 8 hours after my email I received a response where they told me they did not provide one. I told them that is impossible, since the cheap linux hosting plans [read more...]
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-anonymous- (michellereynolds15@g...)
😠 Do not sign up with this company! 10 years ago they were awesome. Now their tech support is little more than voicemail and the response is always "It's been escalated" and "we're working on it.' Had a simple ticket in for a week and despite multiple calls and emails no one will give me a response. Our dog rescue organization has been shut down for a week (and still ongoing) because we can't get an answer.
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-anonymous- (-hidden-) / kencollins.com
😁 I moved to HostMySite from another company in 2008 and have had no problems since. It is difficult to get phone support, but email support is fine, and chat support is excellent and quick. They installed my SSL certificate without a problem. However, their "control panel" is cartoonish and some of the links are ads for additional services, rather than access to them. They have online reports, but you can only access them fully from a Windows computers.
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📄 Editorial Review
🔃 HostMySite is part of Hostway🔧 Services: Web HostingDomain Registration Own datacenter
⇔ Redirected domains: myvaluehost.com
Since 1997, over 100,000 customers have entrusted HostMySite with their web presence for one simple reason: our unmatched quality of service. Our team of professional system administrators and engineers have a passion for helping people succeed on the web, and that drives everything else we do.
Why We Are Different
At HostMySite, all customers have direct, instantaneous access to our highly skilled and experienced system administrators. We don't have a support line, we have a HOTLINE. There is no maze of phone tree options to solve to get to the right person, because there is no phone tree. You call, and in three rings or less, you are immediately connected with one of our experts.
Company
HostMySite is a division of Hosting.com, a leader in enterprise hosting solutions such as Cloud Hosting, Dedicated Hosting, Disaster Recovery, and Business Continuity Services. Hosting.com owns and operates its own datacenters and networks, employs more than 325 employees, and has been financially stable and profitable since its inception in 1997. Our passion for customer service and our carrier-class resources and facilities are what enable us to offer enterprise class service at affordable small business prices on HostMySite.
Windows Web Hosting
* Windows 2008 R2
* ASP.NET 4.0 with AJAX
* ColdFusion 9 Available
* MS SQL Server 2005 or 2008
Linux Web Hosting
- Red Hat Enterprise Linux
- PHP 5.3
- Perl, Python, and CGI Support
- MySQL 5 Database
Customer Service Features
* Friendly, helpful 24x7x365 customer service and support!
* Contact us via toll-free phone, email, and live chat!
* Same-day account setup (average 1 hour or less)
* 30 day money-back satisfaction guarantee
Email Features
* Web-based interface for email account management
* Read email through built-in web interface or your favorite email client
* Unlimited user aliases and email forwarding
Programming
* CGI capable accounts that support Perl, Python, and PHP scripting
* Preinstalled with the most popular PHP and Perl extensions
* Local SSH access available on all Linux plans
Server Features
* Dell PowerEdge R series chassis
* Dual hyper-threaded quad core Intel Xeon processors
* 36GB of RAM
* Hot swappable 15K SAS drive in a fault-tolerant RAID 10 setup
Infrastructure Features
* HostMySite.com owned and operated facilities
* SAS-70 Compliant
* Core routing and switching utilizes best-in-class Juniper and Cisco hardware
* Daily data backups
* N+1 reduntant diesel generators and UPS battery backup
* Redundant data center cooling and climate control systems
* 99.9+% network uptime track record since 1997
Control Panel Features
* Edit account details such as payment method, personal information, and user access
* Manage website functionality with site administration, statistics, and email settings
* Conveniently make changes 24x7x365 without contacting support
eCommerce Hosting
* MIVA Merchant Storefront Software
* Create Your Own eCommerce Website
* Integrate Product Catalog, Shopping Cart
* Ordering & Credit Card Processing
Premium Secure Socket Layer (SSL)
* SSL Certificates from Trustwave
* Protect Your Customer's Privacy
* 40-bit to 256-bit Encryption
* 3-year Certificate Discount - $198
All Plans Include
24x7 Customer Support - Expert technical support at any hour via phone, email, and live chat
Google Adwords Credit - You receive a credit towards Google Adwords simply by signing up for a HostMySite hosting plan.
SmarterStats - Track and monitor your websites traffic and activity
Programming Features - Advanced programming and scripting support for developers
Free Domain Name - Get a free .com, .net, .org, .biz, .info, or .us domain free with every annual hosting plan
30 Day Money Back Guarantee - 100% satisfaction guaranteed or your money back
Control Panel - Manage your hosting account and website settings easily
SmarterMail - 500 email accounts with powerful spam filtering features
Infrastructure Features - Resilient network infrastructure built to eliminate any single point of failure
HostMySite offers Dedicated Server Hosting through our Cloud Hosting brand, Hosting.com. Same company, same awesome support team, same focus on excellence in customer service, but with a focus on the unique needs of Enterprise customers and complex, highly scalable applications.
Additional Features
Customize your dedicated server with additional features that increase your server's security and performance:
* Custom Firewall Configuration
* VPN (Virtual Private Network)
* Security Patches: Monthly
* Custom Server Load Balancing
* Choose Plesk, cPanel, or Helm
* Managed Backups: Daily
* RAID Arrays
* Choose from Windows, Linux, or Unix
* Add MySQL, MS SQL, and Access
Reseller
Strengthen Your Brand Name and Simplify Your Business!
Through HostMySite's reseller program you can offer feature-rich hosting plans and scalable solutions at your own prices! There are no fees to participate and account setup and management is easy. As a reseller, you can sell HostMySite's hosting plans for 30% less than the list price with reduced setup fees. Become a reseller today and increase your profits by taking advantage of HostMySite's exceptional service and 24x7x365 support!
Reseller Benefits
* No participation fees
* 30% plan discount and reduced setup fees
* Set up unlimited accounts easily
* Instant access to site settings
* 24x7x365 live customer service and support
The Top 8 Reasons to be a HostMySite Reseller
You are our priority.
HostMySite understands the importance of happy customers. Your customers rely on you for a high quality website with high quality service. We're always there when you need us, so you can be there for your customers. Call us 24 hours per day, 7 days per week, 365 days per year.
Our door is always open.
Customers rarely see the technology their hosting company uses. HostMySite personally invites you to tour your website's home. Give us a call to set up a time to tour our datacenter or explore our datacenter technology online.
Experts only.
HostMySite hires experienced experts to ensure your website stays up and running. With a skilled infrastructure to monitor your server partnered with highly knowledgeable support staff, HostMySite keeps you and your customers happy.
Freedom is important.
Reseller hosting gives you the ability to offer your customers the hosting plans they need at the prices you choose. HostMySite takes care of the technical details with 24 hour server monitoring by both automated systems and experienced professionals.
We know hosting.
Lou Honick and Neil Heuer created HostMySite in 1997, making it an experienced leader in the hosting industry. HostMySite has extensive experience with web sites, but we also know that the most important thing is customer satisfaction.
Technology is our thing.
What can we say? We love hosting. HostMySite is filled with employees who love both computers and people, a rare combination in the Web hosting industry. HostMySite keeps your servers online, your mind at ease, and a smile on your face.
8 seconds.
At HostMySite, the number 8 is a big number. The average time our customers wait on the telephone to speak with a live technical support representative-8 seconds. Give us a call, 24 hours per day, 7 days per week, 365 days per year to find out.
Recognized quality.
HostMySite has won many industry and business awards for providing and setting an exceptional level of service. Some are chosen by consumer responses and others are recognition for the technology and service we provide. HostMySite is constantly working to serve our customers.
Important Information Regarding HostMySite VPS and Dedicated Server Offerings
HostMySite is in the process of replacing its legacy VPS environment and Dedicated Server offerings with the latest in dynamic cloud-based, Azure Virtual Machine solutions. We are excited about this move, part of a future-looking strategy, to provide the latest in virtual environment technologies that yield excellent performance and value to HostMySite Customers.
As our VPS and Dedicated offering will change over to the new system in the very near future, we have presently removed the option to order any NEW VPS or Dedicated Server hosting subscriptions.
🏢 Data Center
Hosting your website with HostMySite means having a team of dedicated professionals working around the clock to make sure you have 100% network availability for your server.
Connectivity
Your server is connected through 6 different Tier 1 connectivity providers on a multi-homed, redundant network featuring Gigabit and OCx Internet connections ensuring that your website will still remain online and accessible.
HostMySite's fiber optic connections enter the datacenter through physically separate conduits in order to maintain your site's connectivity in the unlikely event of a fiber cut.
We utilize a redundant routing architecture including hardware failover and Cisco HSRP (Hot Spare Router Protocol) to guarantee 100% uptime.
Power
HostMySite.com employs advanced power systems to insure the continuous operation of your servers. Our entire power distribution system is designed for maximum redundancy including diesel power generators, central Powerware UPS, and K-Rated transformers.
Climate
HostMySite keeps the datacenters at the ideal temperature and humidity level with redundant Liebert HVAC and climate control systems.
FE-25 gas fire suppression protects your data from fire damage and allows us to avoid water damage from a sprinkler system discharge.
People
HostMySite technicians build and deploy your server with high quality brand name components within hours of placing an order. At HostMySite, we understand what it takes to guarantee 100% uptime, and all components are kept in stock to ensure fast upgrades and a guaranteed 2 hour service level agreement on failed hardware replacement.
Datacenter Facts
* Electronic Key Entry System
* N+1 Redundant UPS Power Supply
* Redundant Core Routing
* FE-25 Gas Fire Suppression
* Physically Diverse Fiber Conduits
* Multiple Tier 1 Connectivity Providers
* Diesel Generators
* N+1 Redundant HVAC
🌏 Server locations:
📢 Special pages
Website research for HostMySite on January 30, 2019 by WebHostingTop
Coupons🎁 Promotions
Coupon HMS20OffNow Get 20% OFF Shared Web Hosting Plan (Linux or Windows) - 🔖 No time limit, 📅 Verified: Sep 1, 2017
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Plans📤 HostMySite Website Products
| 🔧 Shared - 💻 Windows | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🆓 Free domain / 🔌 Allowed |
|---|---|---|---|---|---|---|
| Basic | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : CPanel, [In-house] 🔧 Category : Wordpress, Website Builder ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7 Other features : Adobe ColdFusion 10, ASP.NET 4 🔌 Hosted domains : 1 🆓 Free domains : 1 📌 Dedicated IPs : 0  500 Mailboxes10 Databases 1 GB Database Storage Integrated App Catalog Web Presence Builder Parked Domains - 10 Email Storage - 2 GB ASP.NET Classic ASP PERL, CGI 24X7 Online Support Uptime Guarantee - 100% 🔗 Plan URL : https://www.hostmysite.com/web-hosting/windows-web-hosting/ | $6.40/mo. | 5 GB | unmetered | 1 / 1 | |
| Pro | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : CPanel, [In-house] 🔧 Category : Wordpress, Website Builder ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7 Other features : Adobe ColdFusion 10, ASP.NET 4 🔌 Hosted domains : 10 🆓 Free domains : 0 📌 Dedicated IPs : 0 500 MailboxesUnlimited Databases Unlimited Database Storage Integrated App Catalog Web Presence Builder Parked Domains - Unlimited Email Storage - 10 GB ASP.NET Classic ASP PERL, CGI 24X7 Online Support Uptime Guarantee - 100% 🔗 Plan URL : https://www.hostmysite.com/web-hosting/windows-web-hosting/ | $12.80/mo. | unlimited HDD 15000 RPM | unmetered | 0 / 10 | |
| 🔧 Shared - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🆓 Free domain / 🔌 Allowed |
| Basic | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : CPanel, [In-house] 🔧 Category : Wordpress, Website Builder ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7 🔌 Hosted domains : 1 🆓 Free domains : 1 📌 Dedicated IPs : 0  500 Mailboxes10 Databases 1 GB Database Storage Integrated App Catalog Web Presence Builder Parked Domains - 10 Email Storage - 2 GB Perl, CGI PHP 5.6 24X7 Online Support Uptime Guarantee - 100% 🔗 Plan URL : https://www.hostmysite.com/web-hosting/linux-web-hosting/ | $6.40/mo. | 5 GB | unmetered | 1 / 1 | |
| Pro | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal 🔨 Control Panel : CPanel, [In-house] 🔧 Category : Wordpress, Website Builder ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7 🔌 Hosted domains : 10 🆓 Free domains : 1 📌 Dedicated IPs : 0 500 MailboxesUnlimited Databases Unlimited Database Storage Integrated App Catalog Web Presence Builder Parked Domains - Unlimited Email Storage - 10 GB Perl, CGI PHP 5.6 24X7 Online Support Uptime Guarantee - 100% 🔗 Plan URL : https://www.hostmysite.com/web-hosting/linux-web-hosting/ | $12.80/mo. | unlimited | unmetered | 1 / 10 | |
| 🔧 Domains | Keep mouse over features! | 💰Price | 📆 Updated | |||
| .COM | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7  2-4 years $13.95/yr5-7 years $11.95/yr 8-10 years $9.95/yr Whois Privacy/year $4 Now Get Your First Year .com, .org, or .net for only $4.95* *How it works: You must register for a minimum 2 years. You will be billed [...] 🔗 Plan URL : https://www.hostmysite.com/domains/ | $14.95/yr. | ||||
| 🔧 SSL Certificates | Keep mouse over features! | 💰Price | 📆 Updated | 🔐 Domains protected | ||
| Trustwave Premium 256-Bit SSL Certificate | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7 🔐 Domains protected : Unlimited  Trustwave Premium SSL Certificates are the preferred choice for business customers. They provide everything you will need to protect a single domain and assure your customers that your site is trustworthy and secure. Every Trustwave SSL Certificate [...]🔗 Plan URL : https://store.hostmysite.com/?NAME_PATH=SSL_CERT | $99.00/yr. | all subdomains | |||
| Trustwave Premium Wildcard 256-Bit SSL Certificate | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7 🔐 Domains protected : Unlimited Trustwave Premium Wildcard SSL Certificates provide a quick and easy way to protect multiple sub-domain names and assure your customers that your site is trustworthy and secure. You can use a Trustwave Wildcard SSL certificate to secure domains [...]🔗 Plan URL : https://store.hostmysite.com/?NAME_PATH=SSL_CERT | $389.00/yr. | all subdomains | |||
| 🔧 Emails - 💻 Linux/Windows | Keep mouse over features! | 💰Price | 📆 Updated | |||
| Basic Mailbox | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7  Outlook Web Access Internet Mail Protocol Access (SMTP,POP, IMAP) Personal Mail Folders Personal Tasks Personal Calendar Personal Contacts Global Address List 🔗 Plan URL : https://www.hostmysite.com/email/microsoft-hosted-exchange/ | $2.50/mo. | 2 GB | unmetered | ||
| Standard Mailbox | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7 Resource Mailboxes Distribution Lists Public Folders -10 Public Folder Storage Limit - 512 MB External / Company Contacts Exchange Add-Ons Blackberry Enterprise Services for $9.95 Features Outlook Web Access Internet Mail Protocol [...] 🔗 Plan URL : https://www.hostmysite.com/email/microsoft-hosted-exchange/ | $9.95/mo. | 25 GB | unmetered | ||
| Standard Mailbox with Outlook | features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7 Resource Mailboxes Distribution Lists Public Folders -10 Public Folder Storage Limit - 512 MB External / Company Contacts Exchange Add-Ons Blackberry Enterprise Services for $11.95 Features Outlook Web Access Internet Mail Protocol [...] 🔗 Plan URL : https://www.hostmysite.com/email/microsoft-hosted-exchange/ | $11.95/mo. | 25 GB | unmetered |
Contact information is managed by hostmysite.com representatives sales@h..., support@h..., webmaster@h..., info@h..., billing@h... [login]
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📊 Web stats
| ⚑ Targeting: | Australia, Canada, Israel, Peru, United States |
| 📂 Details for https://www.hostmysite.com/ | |
|---|---|
| 📥 Website DNS: | ns1.lnhi.net => 204.12.76.1 ( Austin ) / Ntirety Inc. - ntirety.com ns2.lnhi.net => 76.12.92.1 ( Austin ) / Ntirety Inc. - ntirety.com ns3.lnhi.net => 216.74.36.1 ( Austin ) / Ntirety Inc. - ntirety.com MX::fallbackmx.spamexperts.eu => 130.117.54.106 ( Saint-Denis ) / N-Able Cloud GmbH - antispamcloud.com MX::lastmx.spamexperts.net => 38.111.198.185 ( El Segundo ) / N-Able Cloud GmbH - antispamcloud.com MX::mx.spamexperts.com => 130.117.54.106 ( Saint-Denis ) / N-Able Cloud GmbH - antispamcloud.com |
| 🔨 Server Software: | Apache |
| 📌 Website IP: | 204.12.51.38 |
| 📍 IP localization: | United States, Texas, Austin - see top providers in United States, Texas |
| 🔗 ISP Name, URL: | Ntirety Inc., ntirety.com (inactive) |
✅ Customer testimonials
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📋 HostMySite News / Press release
The Hosting News at Hostingcon 2014 - Here at The Hosting News we have supported the international hosting trade conference, HostingCon, since it's inception 10 years ago. The Hosting News purchased an exhibitor space at the very first HostingCon in Chicago back in the day and have been strong advocates for the industry ever since. Through the evolution of both the hosting industry and the conference, The Hosting News has been participating.
The 10th Anniversary edition of HostingCon will commence on June 16th, 2014 in Florida. [...]
The 10th Anniversary edition of HostingCon will commence on June 16th, 2014 in Florida. [...]
Fujitsu Siemens Server Retakes World Record - While HostMySite.com (www.hostmysite.com) hoped to put to rest the debate over the world's fastest server with its motorcycle server, Fujitsu Siemens Computers' (www.fujitsu-siemens.com) PRIMERGY RX600 S4 has set the new SPECweb benchmark record, essentially making it the world's fastest and best performing web server.
According to the results of Fujitsu-Siemens' tests released Thursday, the Primergy RX600 S4 data center-class rack server, set the new SPECweb2005 benchmark, created by [...]
According to the results of Fujitsu-Siemens' tests released Thursday, the Primergy RX600 S4 data center-class rack server, set the new SPECweb2005 benchmark, created by [...]
HostMySite Builds World's Fastest Server - -- Web hosting provider HostMySite (www.hostmysite.com) will be showcasing the "World's Fastest Server"...by literally strapping a working server onto an electric drag bike capable of going from 0 to 120 mph in eight seconds.
At this year's South by Southwest Interactive Festival (www.sxsw.com), HostMySite's custom-built motorcycle will house an integrated server that distributes content and data to web pages while it accelerates down the track, according to the company's announcement this [...]
[search all hostmysite.com news]At this year's South by Southwest Interactive Festival (www.sxsw.com), HostMySite's custom-built motorcycle will house an integrated server that distributes content and data to web pages while it accelerates down the track, according to the company's announcement this [...]
📣 HostMySite Social Networks
https://twitter.com/hostmysite
Since 1997, over 100,000 customers have entrusted HostMySite with their web hosting services. Our Goal: Provide the best customer service, period.
Account started from September, 2008, having already 1714 tweets with 492 followers and 157 friends. Last activity on . See recent tweets:
Since 1997, over 100,000 customers have entrusted HostMySite with their web hosting services. Our Goal: Provide the best customer service, period.
Account started from September, 2008, having already 1714 tweets with 492 followers and 157 friends. Last activity on . See recent tweets:
- If you wanted your own online store, now's the time! Review our new easy-to-use, cloud-based eCommerce solutions at… https://twitter.com/i/web/status/850345469679153153
- Our annual Holiday card photo 2016! Happy Holidays to all of our valued customers, partners, friends and family! https://t.co/QMJQi5PS0l
- HostMySite Partners with ePages for e-Commerce Platform!http://blog.hostmysite.com/press-release-hostmysite-partners-with-epages-for-e-commerce-platform/
https://www.facebook.com/HostMySite/
About: Web Hosting Services - 24/7 Customer Support: 877-215-HOST www.hostmysite.com | www.twitter.com/hostmysite
HostMySite account is having several likes, talking about them several people. Last activity on . Recent posts:
About: Web Hosting Services - 24/7 Customer Support: 877-215-HOST www.hostmysite.com | www.twitter.com/hostmysite
HostMySite account is having several likes, talking about them several people. Last activity on . Recent posts:
- Check out our new easy-to-use, cloud-based eCommerce solutions on HostMySite! https://www.hostmysite.com/ecommerce
- Congratulations to Ashley and Kay for their Top Performers Awards!
- HostMySite Partners with ePages for e-Commerce Platform! http://blog.hostmysite.com/press-release-hostmysite-partners-with-epages-for-e-commerce-platform/
https://www.linkedin.com/company/hostmysite-com/
HostMySite (established 1997) is a Privately Held entity having 284 followers on LinkedIn and 201-500 employees, industry Information Technology & Services.
HostMySite (established 1997) is a Privately Held entity having 284 followers on LinkedIn and 201-500 employees, industry Information Technology & Services.
HostMySite Blog Using Wordpress version 4.9.8. Blog added on December, 2011, with total 85 articles, Language en-US. See recent blogs summary posts:
- Announcement – cPanel / Plesk License Price Adjustment - Dear Customers, We are reaching out to provide you with important information about a price adjustment for VPS services and for Plesk / cPanel licenses coming into effect on December 15, 2023. ...
- Announcement – cPanel License Price Adjustment - Dear Customers, We are reaching out to provide you with important information about a price adjustment for cPanel licenses coming into effect on March 1st, 2023. WebPros, the developer of cPanel ...
- Announcement – Plesk License Price Adjustment - Dear Customers, We are reaching out to provide you with important information about a price adjustment for Plesk licenses coming into effect on January 1st, 2023. WebPros, the developer of Plesk ...
📈 Domains trend
Reviews👪 HostMySite Customer Ratings
The quick stats of HostMySite profile shows a note average of 1.9 out of 10, counting 10 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login
Add your own review [Toggle to basic/advanced form]
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| (1 = 10.00%) | |
|---|---|
| (9 = 90.00%) |
📅
-anonymous- (ckmichael@c...) / hostmysite.com
😠 My domain has been suspended and my website has been down for a month due to hostmysite.com's incompetency, and the company has not provided information on when the issue might be resolved - if ever. When our nonprofit group transferred domain owners it had to be reported to ICANN which oversees domains. I later discovered that HostMySite had misspelled my email address and sent it to ICANN, which sends an email to the new owner that requires verification within 15 days. Since I never received the email sent to the wrong address, HostMySite got our domain suspended in mid-July, and our website has been down since then. I’ve spent many hours, spoken to many support techs, and repeatedly submitted documents and identification to HostMySite. Despite that I was told that the issue is now tied up in the company's legal department with no end in sight. As a volunteer, I have managed websites and computer technical issues for nonprofits for many years and have never experienced the poor [read more...]
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-anonymous- (bill@v...) / vision-play.com
😠 Hostmysite has become a nightmare. I have been with the company for over twenty five years, but I'm leaving now. They only contact me to threaten to cancel my account. (because I was a few hundred meg over my limit due to a site back up or a mistake they made regards my email addresses) Today, they canceled six email addresses without informing me that I could create aliases to point those addresses to my new site created over 2.5 years ago. The problem is that the company seems to be run from India instead of Delaware now. The techs in Delaware want to help, but the people in India just do whatever stupid self destructive thing they want. NO MORE.
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-anonymous- (-no email-)
😠 The worst, in my opinion!!! This company does not follow through with you when your site is down or loading slowly (i.e. over a minute). They just don't seen to care at all!!!
📅
-anonymous- (-no email-)
😠 Used to be a good company
I've hosted with hostmysite.com since 2004. They used to be a great company. There was a buyout a few years back and they have been a mess ever since. The control panel doesn't work well anymore. The ticketing system takes forever. When you call support it's a crap shoot whether you will get someone who knows what they are doing. Hosting error messages are resolved then they start happening again. So frustrating especially since they used to be so great.
I've hosted with hostmysite.com since 2004. They used to be a great company. There was a buyout a few years back and they have been a mess ever since. The control panel doesn't work well anymore. The ticketing system takes forever. When you call support it's a crap shoot whether you will get someone who knows what they are doing. Hosting error messages are resolved then they start happening again. So frustrating especially since they used to be so great.
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AMajor (-no email-) / pureonline.com
😠 HostMySite is the Worst Hosting Company I Have Ever Done Business With!
HostMySite used to be a pretty decent company to work for up until about 16-18 months ago. Initially, their customer service started to go down hill. Then, they switched over to a new platform which broke their control panel and caused an array of problems. Now, I have to put in a ticket for just about everything (file permissions, creating databases, redirects, dsn configuration, etc...). Sometimes, a task that is simple as changing permissions on a file can take up to a week or more which is unacceptable. If the control panel worked, I could perform all of these tasks in under 5 minutes myself. These issues with the control panel have been going on for over 8 months and HostMySite keeps stating that they plan to have it resolved within the next 3-4 months. I'd stay away from this company at all costs.
HostMySite used to be a pretty decent company to work for up until about 16-18 months ago. Initially, their customer service started to go down hill. Then, they switched over to a new platform which broke their control panel and caused an array of problems. Now, I have to put in a ticket for just about everything (file permissions, creating databases, redirects, dsn configuration, etc...). Sometimes, a task that is simple as changing permissions on a file can take up to a week or more which is unacceptable. If the control panel worked, I could perform all of these tasks in under 5 minutes myself. These issues with the control panel have been going on for over 8 months and HostMySite keeps stating that they plan to have it resolved within the next 3-4 months. I'd stay away from this company at all costs.
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-anonymous- (-no email-)
😠 hostmysite used to be good but they have fallen far over the past couple years since getting bought out by Wachovia. Control Panel down more often than up, lack of knowledge on how to configure CF server, profound changes without notifying users, etc. Stay away from HMS at all costs
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Laurie (lferger2000@y...) / nuflorz.com
😠 hostmysite.com in major decline
I've been with hostmysite.com since 2000. I was satisfied and recommended them to friends for so many years. The last two years have been rough. The service has declined and my recent experience has been horrible.
I cannot currently order a working hosting account. Since hostmysite.com switched over to CF9 not a single account I have set up works. I've spent 7 days troubleshooting the latest CF9 box with the tech support team just to get the DNS set up. None of the control panel items works on CF9 and they make no apologies for that.
This is my second shared CF9 hosting account and the first experience was worse. After the account was set up it took 5 days to get it actually working. Then it crashed the first day it was live.
It sad to see a good company go bad. Maybe this is just growing pains, but I don't want to waste hours of my time troubleshooting when it should just work
I've been with hostmysite.com since 2000. I was satisfied and recommended them to friends for so many years. The last two years have been rough. The service has declined and my recent experience has been horrible.
I cannot currently order a working hosting account. Since hostmysite.com switched over to CF9 not a single account I have set up works. I've spent 7 days troubleshooting the latest CF9 box with the tech support team just to get the DNS set up. None of the control panel items works on CF9 and they make no apologies for that.
This is my second shared CF9 hosting account and the first experience was worse. After the account was set up it took 5 days to get it actually working. Then it crashed the first day it was live.
It sad to see a good company go bad. Maybe this is just growing pains, but I don't want to waste hours of my time troubleshooting when it should just work
HostMySite -vs- 
HostMySite -vs- 
HostMySite -vs-