WebHostingWorld negative review #9644 by DBV Admin (dbvweb@g...)


WebHostingWorld got a negative review on
webhostingworld.net
WebHostingWorld
820 E.EL Cominoreal
San Hoses , CA 92101
US
☎ Phone +1 888-311-1554
Customer review #9644
1.5/10
DBV Admin ( dbvweb@g... )
Time Hosted 6 mo. to 1 year
Global rating
Features
Price / Cost
Customer Relation
Control Panel
Great when it works. Really lousy support. They have an online chat support line and they do answer promptly and fixes the problem you encounter. But they do not give you any reasons when your site is automatically suspended nor do they email notify you of it. Sometimes, they do not even know what happened. Other times, they simply give you a stupid reason. Such downtime can happen a few times a day, consecutively over a week. And you get 'caned' answers but no longterm solutions. Good value if you don't mind your site going down for days with no clue on how to prevent it. Either that or you have to monitor your site daily. And still, it goes down. You go online to requerst for help. They fix it. Rinse, repeat. Oh, and just use the chat feature to fix your problem. Forget about the troubleshooting ticket. For a few months, they deleted all my tickets, and claimed that they don't keep tickets for reference. Then when I insist, their policy suddenly changed. Now I just use the chat feature.

103 out of 110 users found this review to be helpful!

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