WebhostingPad negative review #6255 by Tom (sorry@n...) on Aug 2009
WebhostingPad got a negative review on
415 West Golf Road, Suite 5
Arlington Heights , IL IL 60005 US
☎ Phone +1 847 346 1801
📧 reviews@w...Tom ( sorry@n... )
5/4 - Contacted support because mailing lists didn't work. They restarted "something" and they began working again.
6/4 - See above.
6/9 - See above.
6/12 - See above.
6/15 - Moved mailing lists to another provider since they still would not work.
6/17 - Asked about backup DNS. They said they set it up. To date, it still acts as if primary vs backup. Never set up correctly.
6/25 - Server down. Contacted them and they restarted.
7/3 - Server down. Contacted them, and things started working again.
8/15 - Service was disconnected. I tried phoning, but ended up in voicemail. Contacted via live chat and spoke with Dustin B. Was informed that service was disconnected due to high load from a script in my account. I checked all emails - no warnings were issued. Upon asking Dustin, he informed me that "We do not have to warn people that abuse the server." I asked him if there was a way in their system that I could see the load so I could avoid this in the future. He disconnected the chat on me. I tried to reconnect, but he refused it each time.
8/15 - Filed a complaint with the better business bureau.
8/15 - Managed to reconnect with Dustin B. He informed me that there was no way to view the memory or CPU usage for any of my sites. I have been set up.
AVOID this company!! I run a special needs school website as well as a website for another charity (both at no cost to either). Currently, there is a nice big bold "ACCOUNT SUSPENDED" message on both of them. I sent an email to their "admin" several hours ago, and have not heard anything back.
Do yourself a favor when evaluating a web host. Don't sign up for 3 years. Sign up month to month for at least a year so you can have time to properly evaluate it. If you like it, go longer term.
6/4 - See above.
6/9 - See above.
6/12 - See above.
6/15 - Moved mailing lists to another provider since they still would not work.
6/17 - Asked about backup DNS. They said they set it up. To date, it still acts as if primary vs backup. Never set up correctly.
6/25 - Server down. Contacted them and they restarted.
7/3 - Server down. Contacted them, and things started working again.
8/15 - Service was disconnected. I tried phoning, but ended up in voicemail. Contacted via live chat and spoke with Dustin B. Was informed that service was disconnected due to high load from a script in my account. I checked all emails - no warnings were issued. Upon asking Dustin, he informed me that "We do not have to warn people that abuse the server." I asked him if there was a way in their system that I could see the load so I could avoid this in the future. He disconnected the chat on me. I tried to reconnect, but he refused it each time.
8/15 - Filed a complaint with the better business bureau.
8/15 - Managed to reconnect with Dustin B. He informed me that there was no way to view the memory or CPU usage for any of my sites. I have been set up.
AVOID this company!! I run a special needs school website as well as a website for another charity (both at no cost to either). Currently, there is a nice big bold "ACCOUNT SUSPENDED" message on both of them. I sent an email to their "admin" several hours ago, and have not heard anything back.
Do yourself a favor when evaluating a web host. Don't sign up for 3 years. Sign up month to month for at least a year so you can have time to properly evaluate it. If you like it, go longer term.
94 out of 96 users found this review to be helpful!