Vps Land review #4558 by Stanislav Perederiy (stas.perederiy@g...)


Vps Land got a negative review on
Vps Land
227 Sandy Springs Pl, Suite D-131
Sandy Springs , GA 30328
US

vpsland.com is inactive, but is redirected to jaguarpc.com
Customer review #4558
2/10
Stanislav Perederiy ( stas.perederiy@g... )
Time Hosted 6 mo. to 1 year
Global rating
I've been use VPSLand for several months and everything was more or less ok. There were 2-4 hours downtimes from time to time, but I think it's ok considering the prices.

But, if you want something from support, prepare yourself to wait for days or even weeks. Here's my horrible story:

Once I decided to upgrade my Linux XL plan. I ordered upgrade to their XL-256, paid for it and in a couple days I had 256 RAM on that VPS. But due their strange marketing things they should provide 384 Mb of RAM on that plan, not 256.

Ok, I wrote them about this mistake and again in a couple days I had 384 Mb of RAM. But! The VPS was down. I tried to reboot it with their XEN Panel, but got the message: "Could Not Start Vps, Reason: Error: I need 393216 KiB, but dom_min_mem is 200704 and shrinking to 200704 KiB would leave only 304284 KiB free."

As far as I can understand my VPS now just can't fit into server's memory.

So, I asked them to fix it, I said that it will be ok if they cut the memory back to 256 and take their time to fix it while my site would be running ok. But all I get from them is: "I am escalating your issue to our senior admins so that they can assist you further."

Now I have 6 days of downtime and I'm sure will be even more. The worst thing that I don't have backup of the data on that VPS and I can't run it in some other place until they fix the problem.

Learned lesson: now I backup all my sites with rsync several times a day.

69 out of 76 users found this review to be helpful!

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