UCV Host negative review #21547 by alainblj (alainblj@y...) on 2012


UCV Host got a negative review on
UCV Host
3959 , North Buffalo Road
Orchard Park , NY 14127
US
☎ Phone +15854014742

ucvhost.com is inactive webhosting company!
Customer review #21547
1/10
alainblj ( alainblj@y... )
Time Hosted over 3 years
Global rating
Features
Price / Cost
Customer Relation
Control Panel
The best and the worth - Mainly the worth lately

I transfered all my domain and all my hosting with UcvHost in the past year as I was quite satisfied with the service, with the uptime and with the prices.

3 times, the server was hacked and they acted quickly to fix it.
BUT.... lately I have lost 1 domain and I am about to loose another one because they have an API issue. Since October 13th, they have been telling me to check back within 6 to 24 hours: that the problem will be solve.

When I asked if I could transfer my domains and my hosting to another provider; they answer this will not be possible until they fix their API problem. In conclusion, I paid the service (renewal of domain) ontime, the domain will soon be lost and there is nothing I can do about it because "we have an API issue".

UcvHost is a reseller of MelbourneIT: I contacted them to notify them of the situation and they informed me that "Your domain was released over to MIT (Melbourne IT) because of non-payment. If any payment was made with the reseller please contact them so that they can send a request to our reseller team to retreive and activate your domain."
THe payment was made ontime and this was acknowledged on a chat dated of October 27th as follow:

"Sunny: we are having our domain api issiue.
Alain: The payment has been charged to my credit card.
Alain: as follow:
Alain: 10/13/12 SACHIN WEBGRAPHX P SINGAPORE SG $14.99
Sunny: we have recive your payment.
Sunny: your domail renewl is processing.
Sunny: your domain is renew with in 7 to 8 hours.."

None of the phones that I called, get answered. The emails sent to them never received an answer beside the confirmation of the reception of the email (automated response).

As a conclusion: even if they are a bargain, stay away from these people. They don't apply their motto. They don't care about the small businesses and finally they don't solve any thing. They do more harm than anything.

64 out of 69 users found this review to be helpful!

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