StartLogic negative review #725 by Jose Ignacio (avoltaradio@g...)


StartLogic got a negative review on
StartLogic
10 Corporate Drive, Suite #300
Burlington , MA MA 01803
US
☎ Phone +1 800 725 8064

startlogic.com is inactive, but is redirected to web.com
Customer review #725
1/10
Jose Ignacio ( avoltaradio@g... )
Time Hosted 2 to 3 years
Global rating
Features
Price / Cost
Customer Relation
Control Panel
I have been using this company since i first started podcasting in 2004 after maxing out my normal hosting co. At the time they were the only provider i could find that would allow me the kind of bandwidth i needed, plus it was not expensive. For the first year or so everything was great. Then i started to get some serious problesm with downtime. Then i had a nightmare renewing my subscription. I live in an opposite time zone to these people and they would only renew my hosting if they called me to get card clearance manually - in the middle of the night! Beyond that the support staff were incredibly slow both physically and mentally!
The one day I found that my entire website had been replaced by some home made site by atlanta based religious extremists. I'm not joking and i see someone else on this list had a similar problem.
Now the problem is constant downtime. Running a podcast from this server means i know what the average daily b/w should be and requests are from podcatcher or itunes. It's not possible to go from 4000 rss feed requests daily to a sudden frop to zero. That's caused by their downtime.

lastly, support is ABOSLUTLEY NON EXISTENT. I don;t normally bother to write on forum unless REALLY p****d off but these guys are to be avoided. If anyone has any tips for other providers with high bandwidth for podcasting please post here!

jose Ignacio
avoltajr.com

380 out of 497 users found this review to be helpful!

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