StartLogic negative review #3113 by Nancy Daniels (nancy@p...)

StartLogic got a negative review on Oct 07, 2008

Nancy Daniels ( nancy@p... )

I signed up with Start Logic and it accepted my credit card immediately without a problem. That was the only thing in their entire system that has worked! Problems from day 1. As soon as I signed up and my money was taken problems started. I demanded my money back as they said it would take 48 hrs for my problem to be fixed. I could sign up with a new host and be up and running in hours instead of having to wait 48 hours for these people! Well guess what. It's still not working and its been 30 days. I did manage to get my website up and running but still can't use the provided software! I have had to use outside software to get my site up. None of their promotional software is worth a dime. You HAVE to upgrade to the paid for stuff! Tech support apologizes well. They have it down to an art! F1 for sorry for the inconvenience F2 for Sorry for all the trouble this has caused you. Then I get told they are escalating my ticket through to their supreme director. (yeah sure like I am an idiot! lol). 3 weeks ago I was told my issue was fixed. Last week I was told it would take 2 hrs. 2 days later I was told it would take 4 hrs. This week I am still waiting for it to be fixed but then came across another issue! My brand new account says that my promotional code for google adsense is too old to use! The provided software doesn;t work. I have been on with tech support EVERYDAY and nothing has worked right. I will NEVER recommend them and won't ever use them again. If it wasn't for my client signing up with his credit card I would have cancelled by now. I will make sure no other clients sign up with them EVER!

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