SevenL negative review #17207 by vykadin@h... on Jul 2011


SevenL got a negative review on and one official response on
SevenL
7 Labatt Avenue, Suite 201
Toronto , ON m5a 1z1
CA
☎ Phone +1-866-639-5123
📠 Fax +1-416-237-0305

sevenl.net is inactive webhosting company!
Customer review #17207
1/10
-anonymous- ( vykadin@h... )
Time Hosted 2 to 3 years
Global rating
Features
Price / Cost
Customer Relation
Control Panel
This company is total crap!

Guys. Save yourself a hassle you do not need and stay far and away from this disaster company!

These guys can't keep their network off the ground. That's me putting it politely. Go somewhere else. ANYWHERE ELSE. But stay clear from these amateurs.
Hello,

Our actual network uptime (99.95%) exceeds our guaranteed uptime (99.9%). This is reported not only by SevenL monitoring systems but also by external non-partisan monitoring agencies, including WebHostingStuff (http://www.webhostingstuff.com/uptime/SevenLNetworks.html).

Admittedly, we have been performing scheduled network upgrades and some security-related updates throughout 2011. Both of these are normal, necessary, and vital aspects of web hosting that ensures the long-term uptime and reliability of services for our customers.

If you take on an unmanaged server and are unable to maintain it, please contact us for assistance, or request that we manage the server for you. If it's unmanaged, the server is not monitored by us to see if it is up or in good health. That is the responsibility of the customer, as are webserver configurations, and security patches when you opt to manage the server yourself. When you don't manage the server diligently, it can only be expected that your server's uptime will be impacted as well.

Marketing representative (David Gallo - sevenl@7l.com, ).

77 out of 85 users found this review to be helpful!

Nathan ( n.rimmer@g... ) review |