Santrex negative review #7054 by Alex Griffis (lepriconllc@g...)
Santrex got a negative review on
Santrex
santrex.net is inactive webhosting company!
16 ada gardens
Stratford , e15 3ew UK
☎ Phone 004-47703031000
📧 sales@s...santrex.net is inactive webhosting company!
Alex Griffis ( lepriconllc@g... )
Purchased a UK VPS from them for 3 months, 2 out of the 3 months was downtime, litterally.
They added time to the VPS so I could have it longer but still experienced downtime, got promised that it would be fixed every time I made a ticket ( 11 in total ) 7 of the times they told me there were troublemakers on the node, on the 8th ticket they told me that it was hardware problems, after hardware problems were fixed according to them, VPS was down once again within 24 hours.
Got moved to their France node and promised that they would transfer my files to the new location, they "lost" the backup and I was left with a useless VPS.
Their support was useless like the advertising companies who ring you through phone and also took ages to reply.
Litterally like 2 staff members, owner never does anything and is never there to help and sort out their bad service.
Account finally got terminated after raging on them. Whats the point anyway?
Would of received downtime on the France node as many other reviewers complained about that.
To conclude, never buy from Santrex, owned by a brainless children.
They added time to the VPS so I could have it longer but still experienced downtime, got promised that it would be fixed every time I made a ticket ( 11 in total ) 7 of the times they told me there were troublemakers on the node, on the 8th ticket they told me that it was hardware problems, after hardware problems were fixed according to them, VPS was down once again within 24 hours.
Got moved to their France node and promised that they would transfer my files to the new location, they "lost" the backup and I was left with a useless VPS.
Their support was useless like the advertising companies who ring you through phone and also took ages to reply.
Litterally like 2 staff members, owner never does anything and is never there to help and sort out their bad service.
Account finally got terminated after raging on them. Whats the point anyway?
Would of received downtime on the France node as many other reviewers complained about that.
To conclude, never buy from Santrex, owned by a brainless children.
109 out of 114 users found this review to be helpful!
← erben demirtas ( erben_demirtas@y... ) review | Klaas Vanaudenaerde ( klaas.vanaudenaerde@g... ) review →