Santrex negative review #6879 by erben demirtas (erben_demirtas@y...)
Santrex got a negative review on
Santrex
santrex.net is inactive webhosting company!
16 ada gardens
Stratford , e15 3ew UK
☎ Phone 004-47703031000
📧 sales@s...santrex.net is inactive webhosting company!
erben demirtas ( erben_demirtas@y... )
I’ve purchased a proxy server and a dedicated server from santrex.
Proxy server incident:
They’ve send me login information 1 24H. But every time I’ve tried to use the account the server gave me a login/password error. After countless e-mails to the costumer service; they’ve send me a message after a week(quoting):
“It does work here, how are you using it? please try username ********”
which was totally a different than the one they’ve sended to me. No apologies, I’ve paid for a service that I was unable to use for the 25% of the period because of their inability to give me a correct user name.
Undelivered Dedicated Server:
Now it's been 3 weeks. They claim they deliver the servers at max 72H. 1 week, annoying but acceptable but 3 week ? And every time I've contacted the custumar they say we'll deliver soon, really soon etc. Today they've told me that the delivery time is unknown. They refuse to payback and their solution to the problem is to sell me another server (which costs much more than the one I've purchased) and deducte what I've paid.
Definitly stay AWAY from them.
Proxy server incident:
They’ve send me login information 1 24H. But every time I’ve tried to use the account the server gave me a login/password error. After countless e-mails to the costumer service; they’ve send me a message after a week(quoting):
“It does work here, how are you using it? please try username ********”
which was totally a different than the one they’ve sended to me. No apologies, I’ve paid for a service that I was unable to use for the 25% of the period because of their inability to give me a correct user name.
Undelivered Dedicated Server:
Now it's been 3 weeks. They claim they deliver the servers at max 72H. 1 week, annoying but acceptable but 3 week ? And every time I've contacted the custumar they say we'll deliver soon, really soon etc. Today they've told me that the delivery time is unknown. They refuse to payback and their solution to the problem is to sell me another server (which costs much more than the one I've purchased) and deducte what I've paid.
Definitly stay AWAY from them.
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