Santrex negative review #15119 by Ben (ben.chappill@n...) on Feb 2011
Santrex got a negative review on
Santrex
santrex.net is inactive webhosting company!
16 ada gardens
Stratford , e15 3ew UK
☎ Phone 004-47703031000
📧 sales@s...santrex.net is inactive webhosting company!
Ben ( ben.chappill@n... )
Having been a customer for 4 agonising months I wish to share this with you, read from the bottom up:
2011February93.05 %Poor52804 mins
2011January95.28 %Average42106 mins
2010December98.52 %Good2660 mins
2010November100.00 %Excellent00 mins
Who notices a pretty pattern?
In there terms of service there is this clause "Ensure reliable service to our customers". This record does not, in any way, constitute a reliable service, but they have covered themselves, scroll down to "Network Performance" number 8.
But how about this one? "Maintain our reputation as a responsible service provider". They have not done that, Google around, I can guarantee 80% of the reviews will be poor/diabolical.
Not only taking into account the amount of time the servers have been down, and they have not being providing my service (paid for), but the money I am also losing as a direct result of their negligence is appalling.
The servers will go offline not in spurts of 5-10 minutes every now and then, but for DAYS on end (their favourite number appears to be 3).
I say a class action suite for extreme negligence, loss of business, failing to meet the TOS, providing a poor quality service, etc, should be set-up. I know I'll join.
2011February93.05 %Poor52804 mins
2011January95.28 %Average42106 mins
2010December98.52 %Good2660 mins
2010November100.00 %Excellent00 mins
Who notices a pretty pattern?
In there terms of service there is this clause "Ensure reliable service to our customers". This record does not, in any way, constitute a reliable service, but they have covered themselves, scroll down to "Network Performance" number 8.
But how about this one? "Maintain our reputation as a responsible service provider". They have not done that, Google around, I can guarantee 80% of the reviews will be poor/diabolical.
Not only taking into account the amount of time the servers have been down, and they have not being providing my service (paid for), but the money I am also losing as a direct result of their negligence is appalling.
The servers will go offline not in spurts of 5-10 minutes every now and then, but for DAYS on end (their favourite number appears to be 3).
I say a class action suite for extreme negligence, loss of business, failing to meet the TOS, providing a poor quality service, etc, should be set-up. I know I'll join.
83 out of 86 users found this review to be helpful!