Raging Wire positive review #7838 by Will Maxium (willmaxium@y...)


Raging Wire got a positive review on
Raging Wire
P.O. Box 348060
Sacramento , CA 95834
US
☎ Phone 916.286.3000
☎ Phone 703-840-7715
☎ Phone 916-286-4071

ragingwire.com is inactive, but is redirected to ntt.com
Customer review #7838
4/10
Will Maxium ( willmaxium@y... )
Time Hosted 2 to 3 years
Global rating
Features
Price / Cost
Customer Relation
Control Panel
Maintained 300+ sq feet of space in the Ragingwire (RES) data center.
Services from RES was Power, Cooling and Internet service.
Time frame in the data center early 2007 - early 2009
Left due to political issues with in the company (my company, not RES).

Power and cooling was never an issue. RES was always doing maintenance on it UPS, chillers. Did not see this as a bad thing, it you don't maintain it, it breaks.

The Internet service was also very good. Had an issue after being in the data center for 7-8 months. After talking with support personnel, we had a second internet drop installed for a very small fee and never had another issue. We averaged 70-80M of bandwidth every month during peek hours of 7am - 9pm pst with nightly peeks of 225M.

Support/Help desk could have been better at times, 2nd and 3rd level support are very
good. On more than one issue, RES 2nd level showed me that the problem was with in my network and gave great advise as to how to remedy the issue.

RES offered other services, backup, monitoring and server/network management, we did not use any of these services.

Would use RES again if given the opportunity.

69 out of 70 users found this review to be helpful!

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