mydomain.com
Average 1.4 out of 10
Total reviews: 48
Recommended by: 1
Opposed: 47
Official responses: 0


VISIT WEBSITE

✔ MyDomain review

48 user reviews; 0 support responses; 0 testimonials; 13 products, 0 promotions, 4 social accounts; 125,266 hosted domains, Alexa #91338; 📆 listed 2006 (#3947)
mydomain.com
MyDomain
10 Corporate Drive Suite #300
Burlington , MA 98662
US
☎ Phone +1 800 828 7497
📠 Fax +1.360.397.2699

Website language(s): en-CA en-US
🏆 Alexa Rating 91,338▲ 16,198 👤 User Rating 🙌 Average 1.4 out of 10
👉 Total reviews: 48
👍 Recommended by: 1
👎 Opposed: 47
🤝 Official responses: 0

💰 Price Range $ 1.99 - $ 22.50⏰ Support 24x7
💳 Payment Options Credit / Debit / Prepaid Cards, PayPal
🏆 SEO MOZ Authority 80/63🔗 Links 184,852
Profile completion status:
Things done
Company descriptions is fine
Company address location is complete
Company phone/fax is added
Company Twitter and Facebook accounts are added
"About page" URL or "Contact page" URLs are added
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
Products (plans) are added, but some are not updated from over 2 years
Note: Add a promotion or coupon

100%

👪 Most Recent Customer Reviews

📅
-anonymous- (vitolds07@y...) / robotuskola.com
⏳ Time Hosted: over 3 years
Global rating
😠 The worst domain registrar I have met. Doesn't respect customer data privacy and has security system the company doesn't trust itself.
Keep away of this "company".
I was their customer for 20 years with dozens of domains and after their ownership changed there is nothing good left from the company I met 20 years ago.
📅
-anonymous- (-hidden-)
⏳ Time Hosted: over 3 years
Global rating
😠 Scammers, their system doesn't send the AuthCode required to transfer your domains away from them. Their helpdesk make you go around in cirlces for 2 hours pretending its your spam folder, but after everything, they actually haven't sent the AuthCode. They are scammers anf thiefs. Their parent company are Private Equit hucksters and own many domain brands.
📅
-anonymous- (huaucke@g...) / laquintadelmonje.com
⏳ Time Hosted: over 3 years
Global rating
😠 Luego de años de tener acceso a dominios vencidos de mis clientes que caducaron hace 5 años un cliente con muchas visitas descuido su renovacion y en 24hs la empresa lo saco de la disponibilidad.
Tienen la pagina mostrando enlaces a páginas de turismo, nuestro trabajo de contenidos con el que construimos todo ese ratio de visitas fue secuestrado con total autoritarismo quitándonos incluso la oportunidad de pagar por el nuevamente.
¿Es mydomain ahora una empresa que llena Internet de spam?
son unos verdaderos corruptos.
MORE REVIEWS
Listed and verified since 2006
mydomain.com logo

📄 Editorial Review

🔃 MyDomain is part of Newfold Digital
🔧 Services: Web HostingDomain Registration
⇔ Redirected domains: domainhostingweb.us austriadomains.com

Founded in 1998, MyDomain is an eco-friendly web hosting company that offers a selection of options for domain and hosting services, as well as web solutions like web design, ecommerce websites and SSL certificates. When they started, MyDomain was only a domain registrar but over the years, they managed to extend their horizons. They own a multi-homed Tier-1 network and try to assure their customers reliability, speed, redundancy and proactive monitoring. They value the security of the website, as they offer backup power supplies and data backups.

MyDomain comes with SimpleScript Apps and WordPress Blog option. They offer their customers a selection of hosting solution from which to choose:
  • Domain Registration;
  • Windows Shared Hosting;
  • Linux Shared Hosting;
  • cPanel VPS;
  • Site building;
  • Email hosting;

Their domains include a number of free features: free DNS management, free URL, free Email forwarding. Linux Shared Hosting solutions have included FTP Logins, MySQL Databases, free applications (WordPress, Joomla, etc.), eco-friendly features, DNS Management, Standard Forwarding, and Perl/Python. Windows Shared Hosting services come with similar features, including MSSQL Databases, PHP5 and ActivePerl.

VPS options on MyDomain have no setup fee, come with unlimited MySQL databases, PHP, Perl, Python, as well as Web Analytics. Probably an inconvenience for people already acquainted with hosting services would be the lack of flexibility concerning plans.

💰 Price & Cost


Prices at MyDomain are competitive in the industry. When compared to other well-known companies, their plans seem neither too expensive, nor cheap. Here is a slight comparison with other companies offering Shared Hosting plans:
  • MyDomain – Linux Shared Hosting plan – starting from $3.75/month.
  • MyDomain – Windows Shared Hosting plan – starting from $4.75/month.
  • GreenGeeks – starting from $2.95/month.
  • InMotion Hosting – starting from $4.89/month.
  • JustHost – starting from $3.95/month. (also part of same group: EIG)
  • HostGator – starting from $2.75/month. (also part of same group: EIG)

⌛ Reliability


One of their great features is their uptime guarantee is 99.99%.

🏢 Data Center


Their servers are located in the US using world class hosting infrastructure:
Multi-homed, redundant network featuring Tier-1 Gigabit and OCx Internet connections
State-of-the-art data centers.
Full network redundancy
Best-of-breed router, server, and firewall equipment
99.99%+ network uptime track record

✍️ Customer Support


Their customer support is available 24/7 and promises assistance by phone, email or support console (if you choose the support console, you can open a ticket or ask for help on live chat). They also provide their customers with a knowledgebase, tutorials and guides.

🔨 Control Panel


MyDomain provides easy-to-use management solutions and tools for their customers. Thus, they come with cPanel/WHM control panel for their VPS hosting solutions.

🎯 Conclusion

MyDomain is a green dedicated company that kept improving over the years. At the beginning, it only offered domain registrar, but as it has evolved, its customers now have the possibility to choose hosting services, as well.
There are some disadvantages with this web hosting company: they have no scalable plans, premium support is only offered for top tier plans, and in some cases, prices could be higher than expected by customers. Nevertheless, MyDomain is an easy-to-use website, promising reliability, great performance and load speed pages.

📢 Special pages


mydomain.com screenshot
Website research for MyDomain on April 5, 2019 by WebHostingTop

🎁 MyDomain Promotions

No website coupons announced! Looking to get a great webhosting deal using vouchers ? Checkout our current web hosting coupons list!
If you manage this brand, you must be logged in to update your promotions!
You can directly submit your coupon here!

Add your promo code

Promotion:
Provide the start and end date
if the promotions expires
Your email (will not be displayed)
How much is 4 + 3 ? Respond with 7
 

Plans📤 MyDomain Website Products

🔧 Shared - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
Basic features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : [In-house]
🔧 Category : DNS, Website Builder
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : 1
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Basic from mydomain.comBandwidth SCALABLE
Subdomains UNLIMITED
FTP Logins 5
MySQL Databases 10
Drag and Drop Site Builder YES
🔗 Plan URL : https://www.mydomain.com/hosting/
$3.75/mo.
($ 4.99 after 12 mo.)
unlimitedunmetered 0 / 1
Deluxe features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : [In-house]
🔧 Category : DNS, Website Builder
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Deluxe from mydomain.comBandwidth SCALABLE
Subdomains UNLIMITED
FTP Logins 25
MySQL Databases 25
Drag and Drop Site Builder YES

MyDomain.com hosting plans typically renew at the regular rate. Regular rates for the Delux Plans are:

36-month term: $10.95 a month (billed [...]
🔗 Plan URL : https://www.mydomain.com/hosting/
$6.75/mo.
($ 8.95 after 12 mo.)
unlimitedunmetered 0 / unlimited
Ultra features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : [In-house]
🔧 Category : DNS, Website Builder
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Ultra from mydomain.comBandwidth SCALABLE
Subdomains UNLIMITED
FTP Logins UNLIMITED
MySQL Databases UNLIMITED
Drag and Drop Site Builder YES
🔗 Plan URL : https://www.mydomain.com/hosting/
$13.75/mo.unlimitedunmetered 0 / unlimited
🔧 Domains Keep mouse
over features!
💰Price 📆 Updated
.com features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7

screenshot of .com from mydomain.comDomain Privacy to selected domains for $9.99 per year
The world's most recognized domain extension, .COM's popularity has not wavered in its 30+ year history. The gold standard in the domain name industry, .COM is the only true option to anchor [...]
🔗 Plan URL : https://www.mydomain.com/domains
$9.99/yr.
🔧 SSL Certificates Keep mouse
over features!
💰Price 📆 Updated🔐 Domains protected
Domain Validated SSL features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔐 Domains protected : 1

screenshot of Domain Validated SSL from mydomain.com$10,000 warranty
Secure customer information
May help boost Google rankings
TrustLogo® Site Seal
Basic protection and help your Google rankings
🔗 Plan URL : https://www.mydomain.com/ssl-certificate
$3.00/mo. 1
Wildcard SSL features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔐 Domains protected : Unlimited

screenshot of Wildcard SSL from mydomain.com$250,000 warranty
Secure customer information
May help boost Google rankings
TrustLogo® Site Seal
Protect multiple subdomains
🔗 Plan URL : https://www.mydomain.com/ssl-certificate
$9.00/mo. all subdomains
E-commerce SSL features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔐 Domains protected : 1

screenshot of E-commerce SSL from mydomain.com$1,750,000 warranty
Secure customer information
May help boost Google rankings
TrustLogo® Site Seal
Enhanced e-commerce conversion
Green "trust" visual bar
🔗 Plan URL : https://www.mydomain.com/ssl-certificate
$22.50/mo. 1
🔧 Website Builder Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
Starter features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Starter from mydomain.comBuild up to 6 pages
Over 550k images available for use
Pre-built sections and page layouts
SEO tools
Chat and email support
🔗 Plan URL : https://www.mydomain.com/website-builder
$1.99/mo.unlimitedunmetered 0
Business features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Business from mydomain.comBuild up to 6 pages
Over 550k images available for use
Pre-built sections and page layouts
SEO tools
Chat and email support
Build unlimited pages for your site
Revision history for pages
Analytics integration
Telephone support
🔗 Plan URL : https://www.mydomain.com/website-builder
$6.99/mo.unlimitedunmetered 0
eCommerce features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of eCommerce from mydomain.comBuild up to 6 pages
Over 550k images available for use
Pre-built sections and page layouts
SEO tools
Chat and email support
Build unlimited pages for your site
Revision history for pages
Analytics integration
Telephone support
Sell products [...]
🔗 Plan URL : https://www.mydomain.com/website-builder
$12.99/mo.unlimitedunmetered 0
🔧 Emails - 💻 Linux Keep mouse
over features!
💰Price 📆 Updated
Email Essentials features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7

screenshot of Email Essentials from mydomain.comBusiness-class email & calendar
15 GB of Exchange Online storage
The familiarity of Outlook
A direct path to easily establish a matching email address for your domain name.
🔗 Plan URL : https://www.mydomain.com/email/google-workspace
$1.99/mo.15 GBunmetered
Business Plus features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7

screenshot of Business Plus from mydomain.com50 GB of Exchange Online storage
Microsoft Office Online
1 TB OneDrive For Business cloud storage
Private and internal social networking and portals
🔗 Plan URL : https://www.mydomain.com/email/google-workspace
$4.99/mo.50 GBunmetered
Business Pro features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7

screenshot of Business Pro from mydomain.com50 GB of Exchange Online storage
Microsoft Office Online
1 TB OneDrive For Business cloud storage
Private and internal social networking and portals
Microsoft Office for desktop
Microsoft 365 apps for tablets & smartphones
Automatic syncing [...]
🔗 Plan URL : https://www.mydomain.com/email/google-workspace
$9.99/mo.50 GBunmetered

Contact information is managed by mydomain.com representatives dotaffiliate@d..., support@m..., admin@m..., sales@m..., info@m... [login]
Claim this business

📊 Web stats

Targeting: Canada, United States
📂 Details for https://www.mydomain.com/
📥 Website DNS: ns4.mydomain.com => 172.64.53.76 ( San Francisco ) / CloudFlare Inc. - cloudflare.com
ns200.mydomain.com => 172.64.53.76 ( San Francisco ) / CloudFlare Inc. - cloudflare.com
ns3.mydomain.com => 172.64.52.99 ( San Francisco ) / CloudFlare Inc. - cloudflare.com
ns2.mydomain.com => 172.64.53.76 ( San Francisco ) / CloudFlare Inc. - cloudflare.com
ns1.mydomain.com => 172.64.52.99 ( San Francisco ) / CloudFlare Inc. - cloudflare.com
ns100.mydomain.com => 172.64.52.99 ( San Francisco ) / CloudFlare Inc. - cloudflare.com
MX::mail.mydomain.com => 65.254.254.54 ( Jacksonville ) / Newfold Digital Inc. - newfold.com
🔨 Server Software: AmazonS3
📌 Website IP: 65.254.242.180
📍 IP localization: United States, Florida, Jacksonville - see top providers in United States, Florida
🔗 ISP Name, URL: Newfold Digital Inc., newfold.com

✅ Customer testimonials

There are no customer testimonials listed yet. You can be the first one to add your testimonial here.

Add your own testimonial

This form is used exclusively for positive feedback, for a regular review click here

Your Name
Email (will be obfuscated)
One Hosted domain name with this company
Testimonial
(HTML tags are NOT allowed)
Minimum 100 characters
How much is 4 + 3 ? Respond with 7
 

📋 MyDomain News / Press release

Domain.com Offers Free Domains - Domain registrar and web hosting provider Domain.com (domain.com), a subsidiary of Dotster (dotster.com), announced on Tuesday it offering today a special "Free Domain Day Giveaway" promotion.
Throughout the day, visitors to the Domain.com website will have the chance to win one of 25 free .com, .net, and .org domains every hour from 9:00 a.m. to 4:00 p.m. PST. Visitors who click the Free Domain Day Giveaway banner will be directed to a page where they will have a chance to win a coupon for [...]
MyDomain to Give Away 25 Domains - Domain registrar and Web hosting provider MyDomain (mydomain.com) announced on Tuesday it will launch its "Marathon Giveaway" promotion on May 13. The promotion gives MyDomain website visitors a chance to win one of 25 free .com, .net, .org and .biz domains every hour from 9 a.m. PST to 4:00 p.m. PST.
During the giveaway, MyDomain is promoting its complete range of value added services including web hosting with a free website builder, URL and email forwarding, email accounts and private [...]
MyDomain Offers Multi-Year Transfer - Domain registrar and Web hosting provider MyDomain (mydomain.com) announced on Wednesday it is offering its new Multi-Year transfer tool, enabling domain owners to transfer the name to MyDomain at an average price of $7.28 per year for up to nine years. The move will enable domain owners to avoid future registry price increase over the coming years.
The recently renegotiated contract between Verisign (verisign.com) and Internet Corporation for Assigned Names and Numbers (icann.org) has driven [...]
[search all mydomain.com news]

📣 MyDomain Social Networks

No official Blog yet

📈 Domains trend


MyDomain Domain trend

Reviews👪 MyDomain Customer Ratings

The quick stats of MyDomain profile shows a note average of 1.4 out of 10, counting 48 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login

Add your own review [Toggle to basic/advanced form]

Required information

Select Hosting Plan
Overall Rating
Time Hosted
Features
Price / Cost
Customer Relation
Control Panel
Your Social URL, Name or Usernameeg. https://twitter.com/YOURID or https://facebook.com/YOURID
Your email
(will be obfuscated)
or login and come back to this page
Customer identification(Not public visible. Example Customer=1120 or Account=2121 or Order ID=511AAS3)
Your hosted domainExample mysite.net. If you have multiple domains, mention at least one
Summary of your posteg. mydomain.com is best!
Your review HTML tags are NOT allowed! MINIMUM 100 characters!
Provide as much information as possible in your review! Too less information may be counted as not relevant and not approved!
Some customers might say good things like: "i'm happy with MyDomain" or bad things and complaints like: "this company sucks", or "is horrible", "mydomain.com generated only problems", "scam or ripoff provider", but is your turn now to share your experience!
How much is 4 + 3 ? Respond with 7
 
(1 = 2.08%)
(6 = 12.50%)
(41 = 85.42%)
Filter by language: SHOW ALL(48)   EN(47)   ES(1)
Language filter applied for reviews written in EN
📅
-anonymous- (-no email-)
⏳ Time Hosted: over 3 years
Global rating
😠 My company has been purchasing Mydomain.com hosting services and domains for an incredible 20 years.
Recently, they have definitely touched the bottom.
After multiple issues at all levels with Wordpress-based websites hosted on their extremely poorly configured servers, an incredible amount of time wasted in being repeatedly compelled to contact their customer support to fix those issues, heavily delayed webmaster operations (because of that), their SPAM-relayed server which will get your email accounts blacklisted by other ISPs and a customer service fully based in India with apparently not a clue what they are doing, we decided to call the whole thing off and move everything to another more reliable hosting provider. Better late than never.
I really do not understand how Mydomain.com can still be in business.
Stay away 1000 miles if you can.

📅
-hidden- (-hidden-)
⏳ Time Hosted: under 1 month
Global rating
Features
Cost
Customer Relation
Control Panel
😠 My domain sucks!
I purchased a new domain name for a new business from My Domains because I had used them to purchase two other domain names 3-4 years ago. They show a good deal but I did not buy the privacy add on which doulbes the cost because I did not understand it and hadn't had to before and between 13th and 16th four days My email is full of spam and my phone is getting constant calls from wed design spam! Bull shit. So I went back and bought their privacy but never again. JUST SELL exactly what we need for a price that is fair and don't leave ignorant unsuspecting people in such a mess and hassle. YOU GUYS SUCK!
📅
-anonymous- (-no email-)
⏳ Time Hosted: over 3 years
Global rating
Cost
Customer Relation
Control Panel
😠 AWFUL
I have used mydomain.com as an affordable Registrar for more than 11 years. Although, I have been disappointed by the usability of their "Control Panel", it never really mattered to me because I only use it for modifying DNS.

Recently, mydomain.com placed one (1) of my Domains into clientHold, citing ICANN policy. mydomain said that they attempted to reach me using the Whois Information on file.

However, I previously updated Whois as-well-as Owner, Billing, and Administrative. I have NO contact form mydomain to these addresses.

So, for "due diligence" to validate the Domain, there was NONE. Due diligence should have included 'escalating' contact requests to at least the "Owner" address.

My Domain has been offline for nearly 7 days now and I have received only two responses. Both responses are obviously scripted and offer no resolution.

Avoid the headache and go with Google Domains.
📅
-anonymous- (davidrenfro@g...) / deltafest.com
⏳ Time Hosted: over 3 years
Global rating
😠 This has got to be the absolute WORST domain provider in the world. They have gotten progressively worse over the years.

I have over 200 domains in my account and have been with them for 15 years. I spend DAYS everytime I want to sell and transfer a domain out. the Auth-code NEVER WORKS. EVER!

I think this is their tactic to make it impossible to transfer domains out. It will take me MONTHS and a support ticket for EACH domain to get them all out. What a NIGHTMARE.
📅
-anonymous- (-no email-)
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Mafia tactics, Boycott these criminals!
I transferred one of my domain names about 6 months ago. So it should be completely off of their system. Yet, they recently sent me a "bill" for automatically renewing a domain that is no longer mine.

They locked my *ENTIRE* account over one domain that was TRANSFERRED 6 months ago.

I can't even access the account until I pay for a domain that hasn't been mine for half a year, because their auto-renew is too stupid to check if I am still the owner.

So it's mafia tactics. There really should be a class action lawsuit over charging people for domains they transferred ages ago. That is just criminal...
📅
-anonymous- (-no email-)
⏳ Time Hosted: 2 to 3 years
Global rating
Cost
Customer Relation
Control Panel
😠 Terrible!!! Waited over an hour to talk to someone who gave me bogus advice!
Waited 30 minute on chat!!
Terrrible. Terrible.
📅
notfamous (notfamous@n...) / notfamous.com
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Absolutely no technical support!
domain email forwarding broke several weeks ago, yet mydomain.com continued to insist there was no issue until I was able to escalate (it only took three tries) my trouble ticket to someone who would actually look at my account. Then I was told, yes, there is an issue, and it will be as much as two weeks before a technician can "look into it." So I'm looking at more than a month for mail to be completely down for 3 .com domains.

📅
Robert Boyce | pitriverrat@f...
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Think Three Times B-4 You Sign Up
They totally changed their platform and, in the process, they changed website editors and eliminated the Plesk they had. This means you have to totally rebuild your sites... all of them if you used their site builder. They were totally unresponsive to this issue. They gave no warning this would happen. In shopping around, I discovered I've been raped on pricing.
📅
hosteltrail (info@h...) / hosteltrail.com
⏳ Time Hosted: over 3 years
Global rating
Features
Customer Relation
Control Panel
😠 What a disaster
Still counting how much this company has lost me over the last year. As you have read in many of these reviews, MyDomain began a migracion operation around 12 months ago which seems to destroy everyone´s website. I personally host around 30 domains with this company and all of them lost email funcionality (due to them changing the email servers and not telling anyone). Get this - PHP scripts still don´t work on their domains! I have to run them via GoDADDY! My largest website which has over 1,000 pages and is PR5 (alexa, 90,000) disappeared. After one week of calling the support center I was eventually told "sorry, but our new servers don´t support your website!)

If you rely on your website for any type of business whatsoever, keep clear of Mydomain. They´ll happily take your money and then when something goes wrong, you´re on your own.
📅
-anonymous- (-no email-)
⏳ Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Their support staff has no technical background. They will not let you speak to a technical person. Very frustrating!
📅
Alberto Neira (Alberto.Neira@p...) / pharmanuclear.com
⏳ Time Hosted: over 3 years
Global rating
😠 Mydomain.com is very incompetent
Mydomain started to migrate its customers to its "new" platform about a year ago, with disastrous effects for our company.
Every time we had to report a problem the waiting period was unusually long. Last week we were switched to the "NEW" platform. Seven days have passed by and our company is still without email service and without access to our email attachments of emails received in the last year.
Waiting period to report this problem, over the phone, has been up to an hour every time, even when calling at late hours. Mydomain seems overwhelmed with calls.
The problem of re-activating our email service has proved impossible to resolve. Level one technicians have been unable to resolve the issue and refer the case to higher level technicians, with same results.
Our company has filled out at least three different "Support Tickets" in the last 5 days, to remind them of the problem. As of today all of them remain unanswered!
Overall, it has been a extremely frustrating [read more...]
📅
Chris Reilly (-no email-) / chrisreilly.net
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Completely incompetent
Completely incompetent

After hosting e-mail for 14 years, My Domain completely screwed up their whole act and were unable to fix the problem for at least 3 WEEKS!

Apparently this was related to their move to the “Vdec” Platform. (maybe they moved to Mars. – do we care?)

Anyone interested in a class action law suit?
📅
bndlstif (cyankid@y...) / eastbayscreenprinting.com
⏳ Time Hosted: over 3 years
Global rating
Features
Customer Relation
😠 Crooks, thieves, liars MYDOMAIN.COM
Absolute worst. Everything is all bad. How the hell are they showing 5 stars in Google with nothing but bad reviews.
📅
mydomain@nemdis.com (mydomain@n...) / nemdis.com ++++
⏳ Time Hosted: over 3 years
Global rating
😠 Serious upgrade problems, plus loss of facility
Unannounced console upgrade (downgrade?) at mydomain.com has led to loss of forwarding addresses and permanent loss of facility to use domain catchall forwarding addresses, a key requirement for my customers. On first call (60 mins) to support (from UK), after a request 'can I put you on hold for a moment' I waited a further 30 mins with no response before hanging up. Second call did at least lead to an explanation but no resolution. Of course this all reflects very badly on my own business reputation, not to mention the time to work around.
📅
Brian Kami (kamisendu@k...)
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 I suggest NOT to use mydomain.com service. I had contact customer support several times, but they cannot give any helpful response. And now, they just totally ignore customer requests. I don't know if they just pay attentions to gold customers or what?
Anyway, if you have other options, just skip mydomain.
📅
Randolph Strommen (namesdirect@s...) / strommen-in.com
⏳ Time Hosted: over 3 years
Global rating
Customer Relation
Control Panel
😠 MyDomain doesn't notify about feature removal, doesn't respond to tickets, [...]
First of all, I was a client of MyDomain.Com for over 13 years. I only used their E-mail forwarding, creating a configuration that greatly reduced SPAM. For the last six months, my strategy yielded 0 spam, in as much as the only spam I got was addressed to my actual email address.

Then they sent me a note that they were converting me to a new control panel. Big deal. Control Panels get updated. But, they also removed the catch-all email address forwarding, and the subdomain email forwarding. NO NOTICE of the functional change of the domain was provided.

2 days before Thanksgiving, they converted the domain and broke all of my email infrastructure. Auction sites, business sites, everything is now dead in the water. I have dozens and dozens of accounts to fix.

I called. They submitted a ticket. My domain has been broken for 8 days now. The only solution I had, since they wouldn't respond, is to transfer my domain. Now, I suspect that they are just ignoring me [read more...]
📅
Joe (jtracy@o...)
⏳ Time Hosted: over 3 years
Global rating
Cost
Customer Relation
Control Panel
😠 New Account Terrible - Lost Domain Names and Higher Prices
As you can see from other recent reviews, MyDomain.com has been transferring its users to a new account/interface without warning. Suddenly one day you get a "your account has been transferred" message.

Everything about the new account is terrible. I have over 200 domain names through MyDomain.com. About 24 or so of my domain names never showed up in the new account (and you can't log into your "old" account). Whois still shows me as the owner and MyDomain.com as the registrar, but the domains aren't in my account list.

In addition they have raised the prices for renewals by $1, which is a major increase. They always give discount codes to get people to register with them, but never give out discount codes for renewals (they also make sure all codes don't work for renewals).

I have already started transferring domains (but that is expensive) and I still have no idea what is going on with the missing domain names. Support responses are slow (if ever) unless you purchase their [read more...]
📅
nazam (michael22@g...) / 121love.com
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 mydomain.com are atrocious - stay clear of them!
As others say, mydomain.com has a trackrecord of regularly messing about their customers and not offering decent customer support.

Our domain and sub-domain forwarding has not been working for nearly a week now! This has caused us enormous issues and mydomain.com have well and truly done everything they can to try to damage our business by not responding to a single query.

I know a lot of other customers are affected too - one guy has 263 domain names which are not working thanks to mydomain.com screwing up again, as they have done many times of the years!

To add insult to injury, they are redirecting all our valuable traffic to their pages with PPC ads from which they are making money!

I am disgusted and appalled that mydomain.com have not even responded to a single support ticket or email sent to them in the last week. They don't pick up the phone either - kept on call holding for over half an hour and still nobody picking it up.
📅
fjodor (f.vanslooten@u...) / vanslooten.com
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 new platform total failure
Their new platform sucks big time. Removed a lot of features without warning. E-mail was not working anymore.
Moving out asap.
📅
ijprest (-no email-) / prest.ca
⏳ Time Hosted: over 3 years
Global rating
Cost
Customer Relation
Control Panel
😞 "New platform" removed features w/o warning.
Last night I got switched over to their new platform w/o any warning.

OK, so technically they *might've* warned me, in that it was probably posted in the Douglas-Adams sense ("It was on display in the bottom of a locked filing cabinet stuck in a disused lavatory with a sign on the door saying 'Beware of the Leopard.'"). But I'd have appreciated an email or something about it.

But that's not the real problem... the real problem is that the "new platform" doesn't do everything that the old platform does. Some features that I had been relying upon now require additional fees. And some features that I had been relying upon simply have no equivalent. So I've been left scrambling all day to find a replacement host that offers the features I need.

Needless to say, I'm rather upset. I'll be moving all my domains away as soon as I can.
📅
-anonymous- (-no email-)
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Mydomain.com is the worst email service
Mydomain has recently changed their hosting servers and screwed up most of my hosting. The email is not working, the forwarding of email is not working. The billing information is lost. They will not fix the problem. When you complain they lock your control panel out.
This is the worst service ever.
This is my honest opinion.
📅
-anonymous- (-no email-)
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 it is bed registrar and host i ever see
it is bed registrar and host i ever see, that sucks

their support is vary bad even phone support. you call then and wait for hours. i am serious hours :(
📅
-anonymous- (-no email-)
⏳ Time Hosted: 6 mo. to 1 year
Global rating
Cost
Customer Relation
Control Panel
😞 Cheap service, decent services, but servers blacklisted
Because of the low cost of the hosting, SPAM is sent often and the servers are blacklisted. I've had issues emailing certian ISPs (comcast.net seems to be the one that catches me a lot) and I file a ticket to have it resolved. It works for a while, but then gets blacklisted again. I've had to submit 4 cases in the past 9 months to get it resolved.

Luckily this is a personal account, if it were a business, I'd be paying more with another company.
📅
-anonymous- (-no email-) / markquigley.net
⏳ Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
😞 mydomain.com reliability sucks
They are always going down. Web traffic routes (I think) to my domain but I host the actual site somewhere else. Their email is down as much as it is up it seems.

Customer services response to complaints "Oh well, nothing else we can do, you are going to just have to deal with it."
📅
-anonymous- (-no email-)
⏳ Time Hosted: over 3 years
Global rating
Cost
Customer Relation
Control Panel
😠 Stay away
I've been using MyDomain.com for years to park my domain and use email forwarding.

Without any warning they moved my domain to a "new" platform. They erased all my 100+ forwarding rules and disabled the "catch-all" forwarding. I'm now getting NO email for my domain!

I called immediately and support was useless. They didn't know what was going on and wanted me to re-enter my forwarding rules by hand. They couldn't reinstate the catch-all email and opened a ticket.

Five days later there has been no response to the ticket, the support line is useless telling me they're looking at it.

I work for a technology firm. If this were my conversion I'd be fired. So, I'm firing MyDomain.com. A company that doesn't test and respond to their customers doesn't deserve my money.
📅
Some Customer (eric@s...) / customer=10
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 mydomain are idiots.
Today they added a zero priority MX record to ALL domains they are the registrar for. I have no way to remove it!

Lay Terms: they screwed up email for thousands of domains today. I did not ask for this!

I'm thinking of filing a lawsuit.
📅
Danny Papandreou (danny@t...) / theplanetzog.com
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😞 mydomain.com is the Worst!!!
Customer Support is non existent. Impossible to get hold of and when you do get someone they are condescending, rude and just damn unhelpful!!!
📅
Jennifer (jennifer-weber@h...)
⏳ Time Hosted: under 1 month
Global rating
Features
Cost
Customer Relation
Control Panel
😠 I can't even tell you how much this hosting company SUCKS! Nothing about their interface is intuitive. Every time I call I get reach a different person, and I can never reach anyone twice because they don't give out their extensions. Help manuals are long, muddled and in PDF form, and even their help "section" didn't have scroll bars...SO I COULDN'T EVEN SCROLL TO READ THEIR CONTENT.

I have hosted on justhost, fatcow, and host monster. NONE of them have given me the runaround like this place. I cannot wait to transfer...
📅
Elena (elenaglsky@y...) / limocancunairport.com
⏳ Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
😠 most horrible experience - human interaction
is now 1 month I unable to end email from they server since is every other day in the spam blocked list, I asked them to move me to more reliable server or refund so I could host elsewhere

Their response:

At this time we are unable to move you to another server, nor do we offer refunds, its in the terms of service agreement that you were suppose to have read and agreed to before being allowed to purchase our services.

Please let us know if we can be of any further assistance.
Best Regards,
Customer Care
-----------------

Will never - ever spend no $1 at mydomain.com, horrible people behind it
📅
one really angry customer (justme_notyou@s...)
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Usually I take these reviews with a grain of salt. Most people only review when they're mad, right?

If I had to use one word to describe mydomain it would be:

Abysmal.

We hosted through them using their "deluxe Linux hosting" plan for 2 corporate domains and one enthusiast site. The admins of the enthusiast site have been in contact with mydomain support several times over database issues, and general setup issues. Nothing ever comes of the communication, via email, or their -non-toll-free number.

Better still, settings that I have set have been reverted, effectively breaking our sites and it wasn't me (the only admin who does technical changes to the sites) who made the changes.

(No doubt the admins among us can appreciate how difficult it is to troubleshoot "stuff's not working" issues, when the web host is changing settings on you without your knowledge. It's like trying to hit a moving target while blindfolded and just having had your ears boxed.)

Now [read more...]
📅
Stevens Jay Carter (stevenscarter@h...) / stevensproductions
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😞 Basically, my URL forward services are not functioning. I can not reach anyone in their organization to address the issue. Further ther site seems to be having some kind of issue!

Customer Service is non exsistant

I'm losing business because folks are not able to visit my site

I'm going to tranfer my domains asap
📅
Bernard Nobleman | -no email-
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Today 20 of July 2010 their website and names servers ns1.mydomain.com, ns2, ns3... didn't work. I called and left the message. It is more than 10 hours now. Just moving domains to other providers but it is just a nightmare.
📅
Daniel (d122508@g...)
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Personally i would have nothing to do with this company. There is always a problem and their fees are too high
📅
irshad (help.itech.ae@g...)
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 vary bad customer support. i have't seen such bad customer support in my life.

please please plese did't register any domain with them....
📅
-anonymous- (-no email-)
⏳ Time Hosted: under 1 month
Global rating
😉 Wow I didn't know mydomain is really that bad, but then again they have an F rating with bbb, and I found that out too late before registering with them. I wish I can cancel my domain now before they take more pay from me, since its on an auto-renewal. Although its only been a 24hr thing with them I'm not impressed with what I'm seeing. I thought at first this site is part of msn. It was msn.mydomain.com. I thought I registered with msn domain. Waste of time and money for sure.
📅
Rosinsky (Rosensky@G...)
⏳ Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
😠 I‘ve used mydomain for years for DNS. I decided to try mydomain's hosting service and now realized it was the worst decision ever.

1. MyDomain.com's servers are down almost all the time.
2. The speed is terrible.
3. Customer service is a joke; it takes forever to speak to a representative. When you finally do, they usually have no clue what's going on.
4. My client’s sites as well as mines for more than 24 hours because their PHP server is down.
5. Stay away from mydomain.com

I am leaving this service and take all my clients with me.
📅
Mike (msecreast@y...) / magnusbmd.com
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 I have domain registration and web hosting with mydomain.com. The site seems to be down more than it is up. If you call them they claim to open a ticket but you never hear from them again. I think their statagy is to ignore you and wait for the server to start working again.
📅
S (-no email-)
⏳ Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 The very worst of the worst. I am not sure if they even have anyone working for them on the support side. My e-mail has more issues than thought possible and there has been no response to any (not one single) support request. Dont waste your money and time.
📅
-anonymous- (-no email-)
⏳ Time Hosted: under 1 month
Global rating
Features
Cost
Customer Relation
Control Panel
😠 I will NEVER again use MyDomain. Support is nonexistent. I have access to my site through them about 40% of the time if I use a workaround and about 5% of the time using FTP. I wanted to post a one page site that offered a free trial of a product and every time that I pload it, it becomes corrupted and will not open when downloaded. I was misled about everything. Frankly, I feel like I was stolen from. I mean, how difficult should it be to poat a one page site and offer free downloads? Definitely not this hard.
📅
Kristi Murdock (kristi@m...)
⏳ Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
😠 mydomain.com TOTALLY SUCKS!

Frankly, we didn't even get as far as putting up our websites on mydomain.com because we had so many problems with our email accounts! The problem is that the inexpensive mydomain.com services are apparently very popular with spammers, and ISPs will block email coming from the mydomain.com servers. Our email was translated through the dotsterhost13 server and my emails to domains like msn.com, mchsi.com, q.com and other popular ISPs have been blocked... I complain and 3 weeks later it is "fixed" only to reoccur again the next day. I've had it and am going elsewhere. Webhosting reviews and ratings are easy to find, but being able to get your email through is as important if not more so!!!!

Oh, and other reviewers are right -- the webmail is slower than molasses in January and there are frequent outages, including one of 3 days right after we signed up!
📅
James (james.wood@s...)
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 absolutely the worst customer service I have ever come across, I have had problems for over 9 months with my renewals and getting my account to work correctly, I have finally given in a transfered my domains to another service provider. A amateurish and useless bunch of peolpe would be hard to imagine.
📅
Jennifer (-no email-)
⏳ Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
😠 I signed up for a domain as well as hosting the first time. The second time I was helping another group get going and tried to sign up for a domain and hosting, but, fortunately for me, their awful system only signed up the domain name. Beyond the basics that their setup is not at all intuitive, the free software they give you is worthless. But by far the worst aspect of MyDomain is their customer service. They are not at all knowledgeable. Beyond that they are extremely rude and not at all helpful. I interacted with three different people and all of them were the same.
📅
PT (passinthru@m...)
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 I wish I'd had the brains to check these reviews before giving mydomain my precious domains (and money). Well, dear reader, consider yourself smarter than I was. Here's your warning: these people falsely advertise their services. When you contact their "customer support" (ha) to find out why you didn't get the services as promised, they offer some bizarre excuses and tell you "We'll make up the difference on your next order". What a scam. Furious, I tried to transfer my domains out. After a week's delay (even though their terms state that they will approve transfers within 72 hours), I got a bizarre email from them asking me why I'm transfering out. I gave them a piece of my mind, which was a mistake. Now they're refusing to release my domains AND refusing to communicate with me. All is lost, my domains, my money and my faith in humanity. STAY. AWAY. FROM. THESE THIEVES.
📅
Kelli McBride (kelli@k...)
⏳ Time Hosted: 2 to 3 years
Global rating
Customer Relation
Control Panel
😞 I have to agree with everything the other reviewer (Josh) said. However, I do have my web site hosted by them as well. The email is exactly as he described. But my experience is worse. When people email to my domain email, they get a failure notice, even though I am getting their mail. I have complained for over a year to MyDomain about this. They will fix the problem, but within a month, it will start again.

I also find their control panel difficult to use, and they set your userid and passwords - which are difficult to memorize. I like the freedom and flexibility of setting my own codes.

When I complained to them the last time about my email situation and the problems it has caused me professionally, I threatened to leave them if the problem wasn't fixed. I got a canned response about how to discontinue service. That tells me a lot about how much they respect customers who have been with them for several years and have never been late on payment.

Avoid MyDomain.
📅
Josh (farsa624@h...)
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 I have not used MyDomain for hosting, but to forward my domain name URL to my website (currently hosted for free on my university's servers). The forwarding feature works as expected.

It is the e-mail service with MyDomain that I am most displeased with. My e-mail account is down on a regular basis (at least once every few weeks). It is usually down anywhere from half a day to several days. Their customer service varies - sometimes they respond within 24 hours, sometimes several days, but usually just to tell me that it's being looked into, and sorry for the inconvenience.

Also, when my e-mail IS working, the webmail feature is horribly slow ALL the time. After entering my username and password I usually have to wait 30 seconds to several minutes for it to login. Usually when I use webmail I will click "Login" and then open another window to surf while I wait for my email to show up. It's that bad.
It is the same while browsing/composing messages. Very slow.

MyDomain's [read more...]

🔝 Alternate top web hosting companies in Massachusetts, United States

  • Profile completion status:
    Things done
    Company descriptions is fine
    Company address location is complete
    Company phone/fax is added
    Company Twitter and Facebook accounts are added
    "About page" URL or "Contact page" URLs are added
    Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
    Products (plans) are added, but some are not updated from over 2 years
    Note: Add a promotion or coupon

    100%
    Blue Host
    bluehost.com logo
    🏆 Alexa Rating 849
    👤 User Rating 👉 Total Reviews: 98
    🙌 Average Rating: 5.6 / 10
    👍 Good Reviews: 58
    👎 Bad Reviews: 40
    👈 Official Responses: 17
  • Profile completion status:
    Things done
    Company descriptions is fine
    Company address location is complete
    Company phone/fax is added
    Company Twitter and Facebook accounts are added
    "About page" URL or "Contact page" URLs are added
    Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
    Products (plans) are added, but some are not updated from over 2 years
    Note: Add a promotion or coupon

    100%
    Just Host
    justhost.com logo
    🏆 Alexa Rating 17,357
    👤 User Rating 👉 Total Reviews: 262
    🙌 Average Rating: 5.1 / 10
    👍 Good Reviews: 124
    👎 Bad Reviews: 138
    👈 Official Responses: 8
  • Profile completion status:
    Things done
    Company descriptions is fine
    Company address location is complete
    Company phone/fax is added
    Company Twitter and Facebook accounts are added
    "About page" URL or "Contact page" URLs are added
    Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
    Products (plans) are added, but some are not updated from over 2 years
    Note: Add a promotion or coupon

    100%
    Netfirms
    netfirms.com logo
    🏆 Alexa Rating 46,881
    👤 User Rating 👉 Total Reviews: 48
    🙌 Average Rating: 2.4 / 10
    👍 Good Reviews: 9
    👎 Bad Reviews: 39
    👈 Official Responses: 4
  • Profile completion status:
    Things done
    Company descriptions is fine
    Company address location is complete
    Company phone/fax is added
    Company Twitter and Facebook accounts are added
    "About page" URL or "Contact page" URLs are added
    Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
    Products (plans) are added
    Note: Add a promotion or coupon

    100%
    ICDSoft
    icdsoft.com logo
    🏆 Alexa Rating 135,848
    👤 User Rating 👉 Total Reviews: 37
    🙌 Average Rating: 10 / 10
    👍 Good Reviews: 37
    👎 Bad Reviews: 0
    👈 Official Responses: 0

📉 Compare to best hosting brands from Massachusetts, United States

These MyDomain customer review(s) and ranks are the subjective opinion of our visitors and not of whtop.com staff.
Trademarks, logos & names are properties of their respective owners and protected by law.
Disclosure: Although we attempt to provide useful and accurate information we can not guarantee that it is always right. This is a professional website that may receive compensation from some providers which we review and promote or advertise, however that does not affect our reviews ratings!