MyDomain review #21767 by Randolph Strommen (namesdirect@s...)
MyDomain got a negative review on
10 Corporate Drive Suite #300
Burlington , MA 98662 US
☎ Phone +1 800 828 7497
📠 Fax +1.360.397.2699
📧 support@m...Randolph Strommen ( namesdirect@s... )
MyDomain doesn't notify about feature removal, doesn't respond to tickets, doesn't care.
First of all, I was a client of MyDomain.Com for over 13 years. I only used their E-mail forwarding, creating a configuration that greatly reduced SPAM. For the last six months, my strategy yielded 0 spam, in as much as the only spam I got was addressed to my actual email address.
Then they sent me a note that they were converting me to a new control panel. Big deal. Control Panels get updated. But, they also removed the catch-all email address forwarding, and the subdomain email forwarding. NO NOTICE of the functional change of the domain was provided.
2 days before Thanksgiving, they converted the domain and broke all of my email infrastructure. Auction sites, business sites, everything is now dead in the water. I have dozens and dozens of accounts to fix.
I called. They submitted a ticket. My domain has been broken for 8 days now. The only solution I had, since they wouldn't respond, is to transfer my domain. Now, I suspect that they are just ignoring me because in 5 more days, my domain will be transferred to another vendor that DOES do email catch-all forwarding and subdomain email forwarding.
I'm done with MyDomain. They're just like all the other Web Hosting companies. And NO, they are not Internet for the Rest of Us anymore. They're just like everyone else.
Oh, and I don't get a refund on the privacy services as a result of them breaking my domain, and forcing me to transfer to a new registrar. Nah, they're gonna keep their money.
First of all, I was a client of MyDomain.Com for over 13 years. I only used their E-mail forwarding, creating a configuration that greatly reduced SPAM. For the last six months, my strategy yielded 0 spam, in as much as the only spam I got was addressed to my actual email address.
Then they sent me a note that they were converting me to a new control panel. Big deal. Control Panels get updated. But, they also removed the catch-all email address forwarding, and the subdomain email forwarding. NO NOTICE of the functional change of the domain was provided.
2 days before Thanksgiving, they converted the domain and broke all of my email infrastructure. Auction sites, business sites, everything is now dead in the water. I have dozens and dozens of accounts to fix.
I called. They submitted a ticket. My domain has been broken for 8 days now. The only solution I had, since they wouldn't respond, is to transfer my domain. Now, I suspect that they are just ignoring me because in 5 more days, my domain will be transferred to another vendor that DOES do email catch-all forwarding and subdomain email forwarding.
I'm done with MyDomain. They're just like all the other Web Hosting companies. And NO, they are not Internet for the Rest of Us anymore. They're just like everyone else.
Oh, and I don't get a refund on the privacy services as a result of them breaking my domain, and forcing me to transfer to a new registrar. Nah, they're gonna keep their money.
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