midPhase negative review #3625 by Barb T (newsladyone@h...) on 2008


midPhase got a negative review on
midphase.com
midPhase
517 W. 100 N. Suite #225
Providence , UT 84332
US
☎ Phone 1-866-643-7427
Customer review #3625
1/10
Barb T ( newsladyone@h... )
Time Hosted over 3 years
Global rating
Features
Price / Cost
Customer Relation
Control Panel
We are webmasters for a site that uses MidPhase for hosting. We continue to be amazed at the lack of knowledge these people display! They would no longer host Front Page sites on the Linux servers, and moved the account in question to a Windows server. They did not notify customers that they were being pulled off the servers!
We have been on the phone on a daily basis with these people trying to figure out how to use Plesk (sp?) instead of the usual type of control panel, but that's the least of it. They now have the site set up so it needs a password to get in the public domain portion!! We have several AdWords accounts associated with this site, and are still paying because the site is active - it's just that nobody can get into it! Check out AAIRLLC.com We requested that they password protect the Front Page (behind the scenes) portion because it was wide open to attackers. They passworde protected the public portion instead!!
Obviously, we will be taking down the AdWords account now that we know about this issue, but we've paid out money for something we couldn't even use, thanks to MidPhase!
We are in search of another host that actually has some technical expertise!

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