Micfo negative review #152 by Concerned ex-client (filmgirl21@y...)


Micfo got a negative review on
Micfo
198 E Bay St
Charleston , SC 29401
US
☎ Phone +1 843-800-1000

micfo.com is inactive webhosting company!
Customer review #152
1/10
Concerned ex-client ( filmgirl21@y... )
Time Hosted 1 to 2 years
Global rating
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Please take this very seriously if you care about your webpage!

I think the only way people give micfo good reviews is when they think having to submit support tickets every few weeks is normal! Their 24 support frequently is not available, and the billing department disappeared for several months last year - probably because they were having to give out too many refunds!

In the past year, my email went down more times then I can count. They have server problems that mean that all your mail since you joined them will download to you mail client all at once.

Also my website was down at least five times in one year, each time for a period of over 12 hours.

Worse then this is several of my support tickets just went unanswered, and when I resubmitted them they said I was not timely enough for the refund clearly deserved to me for the down time! This was said even though I had the receipt as proof that I did submit the original ticket on time. My attempts to cancel with this company have gone much the same way!

I have been with yahoo since, for about five months, and have NEVER had to contact tech support!! that is how it should be!

Sadly as of now I am still fighting with micfo, I only finally got them to cancel my account last week, and still no refund!

What a HORRIBLE company!! Clearly the company and your website if you have them is in danger of vanishing at any second. They have a new satisfaction guarantee policy, probably because they are so bad that no one would join otherwise. It is such a hassle to move your site that they rely on hooking people with sweetness and promises - but once you are a client, they could not care less. Save yourself some sanity and STAY AWAY!

300 out of 445 users found this review to be helpful!

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